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Endorsed by Which? Trusted Traders

B & R Heating Ltd

Profile thumb b   r heating logo
5.0

56 Reviews

Opening Hours
Today - 09:00–16:00
  • Monday 09:00–16:00
  • Tuesday 09:00–16:00
  • Wednesday 09:00–16:00
  • Thursday 09:00–16:00
  • Friday - Closed
  • Saturday - Closed
  • Sunday - Closed

About

We are a local, family run company based in Plymouth. Our company was set up by my dad, Brian Pedrick back in 1982 and is now run by my wife, Natalie Pedrick and myself, Richard Pedrick. We have engineers that have worked for us for over 30 years and all our apprentices attend the local college, Plymouth City College. Our engineers are Gas safe and Oftec registered which means they have been certified by the official bodies to make sure they are competent and qualified to work safely and legally within your home.
We offer you the highest quality workmanship and services for:
Boiler installations
Boiler replacements
Boiler servicing & repairs
Central heating installations
Gas safety inspections
Landlord safety certificates
Underfloor heating
Solar Heating
For further information or if you need an estimate please contact us.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Underfloor heating
    • Radiators and central heating
    • Gas safety testing and inspection
  • Renewable energy

    • Solar water heating
    • Solar panels
  • Plumbers

    • Unvented cylinder installation and maintenance
  • More Services

    • plumbers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
56 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Highly recommended company
Customer Service
Quality
Value
This is the second combi boiler installation by B & R Heating Ltd that I have experience of. The first was at my mothers house, and the second was at my house. On both occasions the price for the installations was fair, and work carried out to a professional standard. I have no hesitation in recommending B & R Heating Ltd, and I know that my brother will in time have a new boiler fitted by them.
Customer in Plymouth Posted on 19/12/2020 , work completed 24/11/2020
Highly recommended
Customer Service
Quality
Value
Excellent service from start to finish. Richard and his team are highly professional and put the customer first. They installed a new Worcester Bosch boiler and a smart heating control system for us. All the work was done to a very high quality. Great communication. B&R Heating are highly recommended.
Customer in Cornwall Posted on 10/07/2019 , work completed 03/07/2019
Brilliant job.
Customer Service
Quality
Value
Fitters two very nice, polite young men.
Keith, Devon Posted on 11/04/2019 , work completed 11/04/2019
Superb Clean
Customer Service
Quality
Value
Superb clean and quick installation. Great workers. We will recommend them to others. 15/10.
Susan, Devon Posted on 09/04/2019 , work completed 09/04/2019
Pleased with service.
Customer Service
Quality
Value
New boiler fitted with no problems.
Trevor, Cornwall Posted on 20/03/2019 , work completed 20/03/2019
Heating fixed without worry
Customer Service
Quality
Value
We had a leak with the boiler which was fixed really promptly. But as with heating systems something else when wrong after the engineer left. Got in contact the next day and by that evening everything was fixed and working better than ever. The staff in this company and genuine and care. Thank you for a great service and long may it continue.
Customer in Plymouth Posted on 24/01/2019 , work completed 17/01/2019
Difficult job done well!
Customer Service
Quality
Value
John the guy who came to fit our boiler arrived on time and did a fab job. Even tolerated out 4 year old pestering him now and again! Highly recommended.
Abigail, Devon Posted on 15/01/2019 , work completed 15/01/2019
Boiler service.
Customer Service
Quality
Value
Arrived within stated time, and very good full service provided, and thorough work done. Very courteous.
An, Cornwall Posted on 28/11/2018 , work completed 28/11/2018
Fantastic
Customer Service
Quality
Value
Fantastic service - thank you so much.
Helen, Devon Posted on 26/11/2018 , work completed 26/11/2018
My review
Customer Service
Quality
Value
As usual, first-class service.
Cherie, Devon Posted on 26/11/2018 , work completed 26/11/2018
My review
Customer Service
Quality
Value
Very polite man, removed the old boiler & chimney & replaced new modern Calor Worcester Bosch boiler. Tidied everything & paid the price as quoted.
Anne, Devon Posted on 16/11/2018 , work completed 16/11/2018
Highly Professional
Customer Service
Quality
Value
Quick response and survey. Had several surveys conducted and Richards was the most professional and informative. He conducted a true calibrated water flow test and accurately recommended the best boiler (you can only get out what comes in). Highly professionally fitted in one day and left very clean and tidy/functioning well. The company also fitted an additional radiator at short notice and we were more than pleased with all of the work. We did have a problem after one day and the team promptly came out and identified our waste pipe was blocked a distance away from the boiler and the combi condenser drain off water had backed up, this was quickly fixed and all is well. This could not have been foreseen during installation and was fixed quickly and expertly. A great experience will use to service and again for other plumbing work. A week later running like a dream.
Alan Hames Posted on 25/10/2018 , work completed 25/10/2018
Experienced and professional team.
Customer Service
Quality
Value
A friendly and professional team with an eye for detail. Job scheduled quickly and completed on time to a very high standard.
Leslie, Cornwall Posted on 05/07/2018 , work completed 05/07/2018
First class, and professional company.
Customer Service
Quality
Value
Because of the previous endorsements for B & R Heating, I asked for an estimate to replace my 91 year old Mother's 'Ferroli' combi boiler with a new 'Worcester' one. I rang for someone to come out to look at the installation requirements, also to give us a price for the job, The price quoted was exactly what I expected. Within seven days, B & R Heating turned up promptly on the agreed day, and time, and installed the new boiler in a professional manner, with good manners, politeness, and cleaned up as they went. I have no hesitation in joining others in recommending B & R Heating. So much so that my Brother is planning to have a new boiler installed in the near future, and I will do the same at a later date. Brian Collins.
Collins Posted on 20/06/2018 , work completed 20/06/2018
Very professional
Customer Service
Quality
Value
We choose B&R Heating because of the recommendations on the Which Trusted Traders web page. The installation was in my 91 year old mothers house. My brother is going to have a new boiler fitted by B&R, and I may do the same in the near future. B&R Heating lived up to the recommendation. Friendly, on time, and the price was exactly as I expected. Very pleased.
Brian, Devon Posted on 13/06/2018 , work completed 13/06/2018
Excellent Company
Customer Service
Quality
Value
B&R Heating are an excellent company. Richard and Gary, the engineers who fitted our new external oil boiler and radiators, were highly skilled and professional. They were also very friendly, respectful and considerate and were a pleasure to have working at our house. The customer service provided by Natalie was second to none. We felt like VIP customers. B&R Heating always serviced our old boiler and will definitely continue to service our new one. We would not trust any other company with such an important job. We always have complete peace of mind, knowing that our boiler is safe and is functioning perfectly. Many other companies could learn a lot from B&R Heating.
Francine, Cornwall Posted on 17/05/2018 , work completed 17/05/2018
Excellent service and work
Customer Service
Quality
Value
B & R Heating responded very quickly and sorted our heating pump problem during the winter cold spell, from which we realised this was a company to trust, no up-selling for parts of the system that did not need replacing, and so they have now been with us for the last two days replacing our boiler and all radiators etc. Our system was over 25 years old, I could not believe the colour of the water drained out, wow! The whole process was excellent, the guys were brilliant, nothing was too much of a problem for them explaining everything as they went along. All our carpets were protected, all rubbish taken away, and a beautiful system fitted. I would have no hesitation in recommending this company. Thanks once again to B & R Heating for a great job.
Clive & Gaynor, Devon Posted on 16/05/2018 , work completed 16/05/2018
Prompt & professional
Customer Service
Quality
Value
Difficult job but took it on and found away around everything. Top marks.
Neil, Devon Posted on 16/05/2018 , work completed 16/05/2018
Professional, Courteous & Tidy
Customer Service
Quality
Value
This company is to be recommended. They arrived promptly, did an expert job very efficiently. Everything was tidied afterwards the engineers were effective, friendly and professional.
Neil, Devon Posted on 15/05/2018 , work completed 15/05/2018
Professional, Efficient, Nothing too much trouble
Customer Service
Quality
Value
B&R Heating have just completed major works at our house. New boiler, new unvented cylinder, new pipework for new radiators and old tanks and cylinder removed from the loft and airing cupboard. B&R Heating were with us for a full week. Gary and Sam, both worked very hard for the time they were with us and were willing to answer my many questions raised with full and complete explanations. At times I could see the job was difficult and working in confined spaces wasn't easy for them but never once did I hear any complaint. They carried out the job very efficiently, respectfully and professionally and cleaned up at the end of every day, leaving the house as they found it. Richard came and introduced his crew on the first morning and then came at the end of the job to check everything and to commission the system. He explained the system to us to ensure we were happy and that we felt confident using it. Before the job started both Richard and Natalie, in the office, answered many questions that I put to them in preparation of the job starting, again with great patience. My husband and I expect very high standards of any work carried out in the house. B&R met and exceeded those standards and obviously have the same high standards themselves as neither my husband nor myself could fault them in anyway. We would highly recommend B&R Heating Ltd. and would, in the future, contact them to carry out any further works. G&S Read - South Hams
ReadsGS Posted on 28/03/2018 , work completed 28/03/2018
Professional service
Customer Service
Quality
Value
B & R Heating Ltd delivered a thoroughly professional service from first contact to completion.
Dolan Posted on 12/02/2018 , work completed 12/02/2018
Excellent Job
Customer Service
Quality
Value
From start to finish nothing was too much trouble. He left the place immaculate, even sweeping outside where he'd been working. Shall highly recommend.
Sheila, Devon Posted on 03/02/2018 , work completed 03/02/2018
Excellent job
Customer Service
Quality
Value
The quote was punctual and accurate. The work was carried out professionally and cleanly. Natalie in the office is an absolute asset.
Kate, Devon Posted on 30/01/2018 , work completed 30/01/2018
Excellent service and value
Customer Service
Quality
Value
We had quotes from 3 local contractors to replace our boiler. Richard was knowledgeable and talked through the options, listened to our requirements and submitted the best and best value quote. Booking the date was very efficient and the guys turned up on the appointed day at the expected time. They installed the boiler into a tricky space removing the old one and taking all the old parts and packaging away with them. The installation was efficient and they guys were polite and very professional. I'd have no hesitation in recommending B&R - they did a great job for an excellent price.
Neil Jory Posted on 19/01/2018 , work completed 19/01/2018
Friendly and fair - new boiler fitting
Customer Service
Quality
Value
Having got in a few gas boiler installers to discuss replacing an old boiler, with care to the existing set up, it was Richard from B&R that impressed me most with attention to detail, clear explanations and understanding of my needs. Particularly impressed when a question arising from electrical wiring set up between the pump location and the boiler that may scupper a new boiler choice (they're 2 floors apart), meant Richard called in his friendly electrical contractor to take a look, who gave it the all clear. It was a winner all round when the quote was just less than my 2nd place choice, and the install was undertaken with consultation about best position for the new boiler to minimise disruption outside with the flue location, and inside for plumbing needs. Richard worked solidly, professionally, and tidily. All in all, thoroughly recommended, happy to support a local company, and we'll no doubt be talking about annual servicing. Thank you B&R Heating!
Lawson Posted on 06/12/2017 , work completed 06/12/2017
Boiler supplied and fitted
Customer Service
Quality
Value
I've just had a new boiler fitted and I'm very happy with it all. Good product, fair price and good service. Friendly and pleasant people to do business with. I plan to continue to use this firm in the future for the required servicing.
Tile seller Posted on 21/11/2017 , work completed 21/11/2017
Boiler Service
Customer Service
Quality
Value
Had boiler serviced on 01/11/17. I Was contacted to ask me if service engineer could visit EARLIER than agreed! Engineer was punctual, professional, very friendly and offered us some great tips for keeping our boiler working properly. I was also pleasantly surprised by the charge. Went to the office to pay on 02/11/17 and was very impressed by the friendliness of the company receptionist who took the payment. Would not hesitate to recommend the company to anyone. Thank you.
christopher maunder Posted on 02/11/2017 , work completed 02/11/2017
Excellent work
Customer Service
Quality
Value
On time, very sociable. Prompt service and discussed any issues.
Alan, Devon Posted on 20/10/2017 , work completed 20/10/2017
Extremely Professional and Courteous
Customer Service
Quality
Value
Work carried out to highest degree. Very helpful to two 81 year olds.
Ronald, Cornwall Posted on 03/10/2017 , work completed 03/10/2017
Worcester boiler installation.
Customer Service
Quality
Value
B&R heating are an amazing company. They go above and beyond for the customer and have made having a new boiler installed a breeze. Brilliant sales and aftercare. Very happy customer.
Sapphire Carter Posted on 12/09/2017 , work completed 12/09/2017
Excellent service
Customer Service
Quality
Value
Excellent service. Turned up in allocated time. Very polite worker. Very satisfied with work done by this company over last six years.
Heather, Devon Posted on 08/09/2017 , work completed 08/09/2017
Great in every way
Customer Service
Quality
Value
The tradesmen are great in work and politeness, work done in every way.
Stuart, South Yorkshire Posted on 31/08/2017 , work completed 31/08/2017
New Boiler
Customer Service
Quality
Value
After shopping around we found B and R Heating and we are really glad we did, their quote was competitively priced and all of the work was done in a very clean manner with as little disruption as possible, even down to wearing shoe covers when coming round for the original quote!! Excellent work and our new plumbers for any works going forward.
JamesH Posted on 13/04/2017 , work completed 13/04/2017
New boiler
Customer Service
Quality
Value
We've been looking for someone who could install a new boiler for us. The plumbers I've called were rude but luckily I've found B&R Heating. Natalie, Richard and the team were all amazing. Very professional and friendly. We had our new boiler fitted before Christmas, shortly after the home visit. The quote took only couple of days and was presented to us very professionally. The engineers came on time, as promised, they were very knowledgeable and incredibly tidy. Richard popped in to see us in the morning too. Our new combi boiler was fitted in one day, mind you, we had the old system boiler, so there was more work involved. We couldn't be happier. The customer service is fantastic and they have done a great job. We've received all our documents in post shortly after. We've also received a gorgeous bouquet and a lovely note to say thanks from B&R. What a lovely gesture. I would not use any other plumbers and will recommended B&R to everyone. I wish you many happy customers and successful years to come. Thank you very much.
Margita Posted on 19/03/2017 , work completed 19/03/2017
First class service
Customer Service
Quality
Value
We used Richard and his team to install a new a boiler for us . From the start to finish we found them extremely professional clean prompt polite with a nice tidy neat job .We would highly recommend as we had a bad experience with a plumber before . It is nice to see there still good quality tradesmen about.
Donna dean. Harris .taylor Posted on 13/03/2017 , work completed 13/03/2017
Professional service from start to finish
Customer Service
Quality
Value
I arranged for B & R Heating to fit a new boiler for my disabled sister who usually finds it difficult dealing with traders. The people she dealt with from this company were polite and professional throughout. The cost was 50% cheaper than a national company quoted for the same boiler! To cap it all they sent her a bunch of flowers after the job had been completed. I would highly recommend B & R Heating for their professional service and value for money. Steve 02.03.17
Which? Trusted Traders Consumer Posted on 02/03/2017 , work completed 02/03/2017
Excellent Service, Highly Recommended
Customer Service
Quality
Value
When my oil fired boiler failed in Jan 2017, I approached B&R Heating and several other boiler companies for quotations. B&R Heating responded within 24 hours and visited the property 2 days later and over a weekend to assess the problem. By Tuesday of the following week, the new parts had been fitted and the boilers were back on line. This I might add was during one of the coldest spells in Cornwall. I found both Richard and his wife Natalie to be extremely helpful and efficient throughout the whole process. The costs were very reasonable and Richard went the extra mile to check the whole system out to ensure no other problems existed. I wouldn't hesitate to use this company again, should the need arise.
jontier Posted on 27/02/2017 , work completed 27/02/2017
Excellent and honest service
Customer Service
Quality
Value
I use B&R Heating at work, where they put in two boilers some years ago. Being very impressed with them, I gave them a call when my boiler at home packed in. Someone was round the next day to have a look. New boiler was the recommended outcome, but this wasn't a pushy or forced decision, other options were discussed too. New boiler was quickly installed at a good price with the bonus of a long Worcester guarantee that B&R are able to offer. Would definitely recommend, they are back at one of my work sites tomorrow to do another job! Thanks everyone at B&R.
baker312 Posted on 08/02/2017 , work completed 08/02/2017
A great service experience
Customer Service
Quality
Value
I needed a new boiler and cold called B&R plus two others. Richard was the only one to turn up as arranged and get quotes for alternatives sorted out promptly and efficiently. The job itself went smoothly and everything was left clean and tidy. In the meantime, Richard's wife Natalie kept in contact with me via email in a way which was supportive rather than pushy. I felt well looked after and valued as a customer and that's a service which is not easy to find. I would not hesitate to recommend B&R heating.
Penny Carlton Posted on 04/02/2017 , work completed 04/02/2017
Very Very Happy
Customer Service
Quality
Value
Used B & R Heating over 15 years ago when Richard was an apprentice, was happy with the work carried out then. We have just had a new boiler fitted which was installed neatly & cleanly in spite of a kitchen cupboard that decided it didn't want to play fair!! but Richard tamed it & put it back better than it was before. Very impressed with the whole service & would highly recommend them. Mike & Carol Frost 31/01/17
Which? Trusted Traders Consumer Posted on 31/01/2017 , work completed 31/01/2017
Very Professional and Personable
Customer Service
Quality
Value
After a lot of research and quotes, we chose B & R. Their professional and thorough service from the start far outshone other companies. They were very personable, efficient, communicative and reliable. We were very happy with the installation, our house has been toastie and our shelf is still on the wall (they even put this back up for us after I overloaded the jam jars) We couldn't recommend them enough, many thanks.
Cassandra Posted on 30/01/2017 , work completed 30/01/2017
Great Professional Company
Customer Service
Quality
Value
Excellent company. Gave me great advice and extremely good quote on the work to be done. Fitters arrived smack on time and carried out the job of replacing my old boiler very efficiently and with no mess. Was also given a complete run down on how to operate the new system and the details of the warranty. I had never used the company before and was so pleased with their work that they are now my service engineers. Would definitely recommend.
Phillip Burnell Posted on 26/01/2017 , work completed 26/01/2017
Really good service from start to finish
Customer Service
Quality
Value
Really helpful and friendly company right from the original quote through to the actual work being done. Great service, prompt and very clean and tidy work. Very pleased.
Claire N Posted on 05/01/2017 , work completed 05/01/2017
Brilliant
Customer Service
Quality
Value
From the initial contact to the installation everything was friendly and efficient, nothing was too much trouble. Highly recommended, thank you Richard and Natalie
Kerrymc Posted on 19/12/2016 , work completed 19/12/2016
Excellent
Customer Service
Quality
Value
Efficient, professional and customer caring. The install and after service was exemplary. Thank you Richard and Natalie
Which? Trusted Traders Consumer Posted on 29/11/2016 , work completed 29/11/2016
Prompt and very efficient
Customer Service
Quality
Value
From the initial contact to the installation this installer was highly efficient and friendly. I have no hesitation in recommending this company.
Jeff, Devon Posted on 22/11/2016 , work completed 22/11/2016
Job, well done!!
Customer Service
Quality
Value
New installation of a gas combi boiler. Staff extremely professional, polite, well mannered, good humoured, very helpful and above all they did an excellent job at a fair price.
Andrew Coles Posted on 10/04/2016 , work completed 10/04/2016
Outstanding service
Customer Service
Quality
Value
Kind, reliable, efficient. Such lovely people to deal with. A rare and exceptional company.
Julie, Devon Posted on 30/01/2016 , work completed 30/01/2016
A joy to deal with
Customer Service
Quality
Value
It is wonderful to find a company that cares about the customer. From the initial survey for a new combi boiler to the prompt response to a small problem during installation, I was kept fully informed at all times.
M, Cornwall Posted on 27/01/2016 , work completed 27/01/2016
Excellent service
Customer Service
Quality
Value
Prompt, professional, no mess, reasonable prices and very friendly people - what more can I say? I would definitely use B&R Heating again!!
Greg, Devon Posted on 20/11/2015 , work completed 20/11/2015
Replaced old back boiler with combi
Customer Service
Quality
Value
I was impressed with the professionalism from initial survey to job completion. While the job was hugely disruptive to the internal infrastructure of the property it was progressed in a timely fashion and the house was left in clean and tidy condition. I am a very satisfied customer.
pwjadams Posted on 03/11/2015 , work completed 03/11/2015
replaced old boiler
Customer Service
Quality
Value
very good value for money. work was started on time, was kept informed about everything being done. Everything was checked and double checked before work was finished. cleaned up after too.
64237 Posted on 16/10/2015 , work completed 16/10/2015
B & R heating
Customer Service
Quality
Value
A brilliant company to deal with from the office staff to the engineers. Always on time to the minute. Very professional, clean and polite. I cannot recommend this company highly enough. You can trust them 100% I would never use anyone else.
spergran Posted on 08/09/2015 , work completed 08/09/2015
Had the old Boiler removed and replaced with a new one
Customer Service
Quality
Value
Very happy already had them previously so decided to use them again. Their time keeping was spot on, they only needed to come back to sort out the clock but they come back quickly to fix it at the day and time they said they would. Definitely recommend
Which? Trusted Traders Consumer Posted on 27/07/2015 , work completed 27/07/2015
My oil boiler
Customer Service
Quality
Value
I needed my oil boiler urgently looked at as it had stopped working. I found them to have good attention to detail, knowledgeable, good customer service. He checked everything and did not rush
Keith, Nr Plymouth Posted on 20/07/2015 , work completed 20/07/2015
Installed gas hop
Customer Service
Quality
Value
Professional, proactive and flexible. They did the work in a timely fashion.
Joesph, Plymouth Posted on 10/07/2015 , work completed 10/07/2015