We had all windows and doors replaced, including the installation of French doors. For both the initial quote and the subsequent visit to take precise measurements, Kevin turned up promptly and was helpful and efficient. There was no hard sell, he just came across as having a genuine desire to do a good job. The fitters were polite and finished the job in a day less than we had been told to allow. Some of the external trims on the windows were not ready in time for the fitting but a date was arranged that suited us for the fitter to come back and sort out fixing these on for us and it was stressed that we should not pay their invoice until we were completely happy with the job and it was all finished to our satisfaction.