Bailey Plumbing & Heating (UK) Ltd

Rob had been asked to change 2 toilet seats at a previous job and he ordered replacements. He called to replace the seats and as agreed remove the old seats. He is courteous and efficient. I have used this firm to do several jobs since Christmas Eve when they came at short notice to sort out a flood in my airing cupboard. They have always provided an efficient service

Bailey’s were able to dispatch a plumber in a tight time scale which was really helpful at a stressful time.

Bailey Plumbing & heating recently installed a replacement gas boiler in my home. Rob who did the survey and most of the installation was friendly and informative. The work was completed on time in a neat and professional manner with minimum disturbance. When a Manufacturers fault developed in the boiler this was attended to the same day. I thoroughly recommend this Company for their friendly helpful staff, reasonable cost, and first class work.

We recently retained this company to completely refurbish two 43 year old bathrooms and a cloakroom over a ten week period in the summer of 2024. Our previous review in respect of that work will explain why we had no hesitation in asking them to redecorate, for the first time in 15 years, our principal bedroom. Their decorator, Kevin, was obliged to contend with the room being partly furnished and a wall-mounted corner TV and 2 double wardrobes with beading. He took 4 days and as with all Baileys' workers proved courteous, trustworthy and always willing to provide professional guidance. The redecoration was finished on time and within budget.

Never used Baileys before. Thoroughly impressed by professional and quick service. When I had a problem, I spoke with the team and they sent someone within a few hours and fixed the issue.

We have used Bailey Plumbing & heating three times in the last month, to service our boiler and repair several radiators. They offer excellent customer service, great communication and have completed work to an excellent standard. They have provided accurate quotes and carried out work efficiently, are always friendly and polite to have on site. Would highly reccommend them.

From the time I spoke to Teresa, the administrator at Bailey Plumbing, regarding the fitting of a new shower in my bathroom, I found the Company to be efficient and professional. Luke the plumber was friendly and helpful, and completed the task in a tidy and timely manner. I have no hesitation in recommending Baileys, and will certainly use them for future work.

My wife and I bought our current house when new 43 years ago. We decided it was time to refurbish the family bathroom and cloakroom and due to balance issues, to concert our e/s/b into a walk in shower. We sought three quotes and retained Bailey's not based on price but being the most comprehensive. In addition they appeared to have a larger work force. They estimated the work would take 9 weeks and once we accepted their quote they provided a programme giving the work on a daily basis and impressively the employees engaged in doing that work. At no time did we regret our decision, the work was completed in the 10th week, all the employees were polite, trustworthy and willing to go out of their way to oblige and keep the mess contained within certain areas as much as possible. Their attention to detail especially after snagging was exceptional. we would not hesitate to recommend Baileys in the future.

I have used many plumbers and decorators over the years. It is always a real pleasure to find people who love and take pride in what they do. I've used Bailey Plumbers twice in the past couple of years. The first time was to service and repair my boiler. The second time was to find and fix a leak. Both times the plumber arrived exactly on schedule, with a call 30 minutes before to let me know they were on their way. Both times, they brought along an apprentice. That in itself is something the speaks volumes - taking the time to pass on skills to the next generation. Lovely to see. On the second occasion, there was some making good as the leak from a bathroom above had destroyed some plaster and left an 8 inch hole in our living room ceiling. Once the leak was fixed, the hole was repaired and painted in a single morning. I can honestly say that it looks like it was never there. An amazing job from Kevin who looks after that side of things. I wouldn't hesitate to use again.

Due to mobility issues, we required our small bathroom to be completely gutted, re-plastered, re-tiled, re-floored and the bath replaced by a walk-in shower. Being a practical person, I wanted separate valves to each water outlet, so as to be able to easily isolate any problem, without affecting other outlets. The company listened to our wishes and gave sound advice. Despite the inevitable dust and grime created by the removal of 2 layers of tiles (one on top of the other) and plaster, the effect on the rest of the house was kept to a minimum by their careful packaging of the debris and by covering the carpets with a thick 'cling film'. They constantly cleaned up as they worked. All staff (Guy, Luke, Kevin, Rob etc) were very friendly, polite, knowledgeable and approachable. They listened to any concern or comment I made as the task progressed. After completion there was one small issue with the wash basin, which was fixed the day after I reported it. Work was completed on time and within estimate. Overall a fabulous, professional company. I will certainly be using them in the future for boiler maintenance and any other plumbing issues.