Endorsed by Which?

Balance & Company (Essex) Limited

4.9

185 Reviews

Opening Hours
Today -
  • Monday 07:00–20:00
  • Tuesday 07:00–20:00
  • Wednesday 07:00–20:00
  • Thursday 07:00–20:00
  • Friday 07:00–20:00
  • Saturday 08:00–14:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

We are an established business of well over 25 years ,in this time have a built up very large customer client base of many satisfied customers ,some working for parents and then their children.
All staff are friendly,passionate about there work.
We will provide a no obligation detailed quotation of customers requirements.
When any job large or small is taken on customers will be kept up to date with progress stages and advised accordingly,the job is completed and always the workplace left clean.
Once we have done the works we will register with relevant governing bodies ie say if you have windows fitted then FENSA certificate will be issued and all guarantees will be in place,peace of mind is what we offer everyone who uses our services.
Once we have completed a job,then if, or whenever a problem arises you can call us and we guarantee to respond immediately and arrange a visit to put right if faulty without hesitation,once a client of ours you become an important part of our many satisfied customers.

What we do

  • Builders

    • Extensions
    • Loft conversions
    • Garage conversions
    • Conservatories
    • Log cabins and homes
    • Guttering repair services
    • Building services
  • Kitchen fitters

    • Kitchen installation
    • Kitchen design
    • Kitchen refurbishment
    • Granite Worktops
  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Accessible bathrooms and showers
    • Bathroom suppliers
  • Electricians

    • Electrical testing services
    • Electrical installations
  • Plastering

    • Coving
    • Flat ceilings
    • Rendering
    • Skimming
    • Lime plastering
    • Screeding and dry lining
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Building construction contractors

  • More Services

    • monocouche
    • roofing
    • chimney

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
185 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Excellent Work
Customer Service
Quality
Value
This Company recently conducted building work (Driveway, Patio, Paths) at my property. Very professional and experienced outfit. Gary and Rick kept me informed of progress. Always left the site tidy at conclusion of each day. Work carried out was of the highest quality. Recommended.
Customer in Essex Posted on 24/11/2025 , work completed 21/11/2025
Excellent job!
Customer Service
Quality
Value
Is the fourth time I have used Balance (for a variety of jobs - large and small). Toilet and cistern which were in a confined space were replaced efficiently and effectively, thank you.
Customer in Southend-on-Sea Posted on 01/08/2025 , work completed 25/07/2025
Bathroom renovation
Customer Service
Quality
Value
I contacted Balance & Company through Which? Trusted Trader recommended builders section. They were very quick to visit our house & after surveying our bathroom, made their valuable recommendations as to what we could achieve. They soon provided us with a detailed quotation, fully costed & approximate timeframe for the work to be done. Everything has been carried out as planned, along with a few minor changes that we asked for during the fitting. There were no changes to the costs involved & their workmen were clean & tidy, respectful of our home. We would thoroughly recommend them to anyone who may be considering using them for any building work.
Customer in Essex Posted on 06/07/2025 , work completed 30/06/2025
Outstanding service and aftercare
Customer Service
Quality
Value
Balance and Company did some fairly extensive renovations on my c19th house, replacing all front windows including bay, restoring cills and original cast iron columns, removing and replacing render to the front and gable wall of the house, installing several heli-bars in the brickwork, improving drainage around the front and side of the house, replacing plaster in exterior walls of an upstairs bedroom with drywall, and completing interior and exterior decorating. My experience with Gary was excellent from the start. Having worked for decades on houses like mine, he knew from a structural point of view what to expect when the plaster and render came off, so he was able to provide me with an extremely detailed quote that covered all of the possible problems we might encounter. This allowed me to cost various options sensibly, and the build came in precisely on budget! On a build this complex, invariably some issues will arise, but anything that did come up was dealt with swiftly and with no fuss. His team, many of whom have been with him for years, were cheerful, trustworthy, and respectful of my home. When a manufacturing defect caused a small problem with one of the upstairs windows months after the build was complete, Gary sent someone round to sort it out at no cost to me. The renovations have transformed the house. I'm delighted, and can't recommend Gary and his team highly enough.
Customer in Greater London Posted on 14/06/2025 , work completed 28/11/2024
Efficient & Professional
Customer Service
Quality
Value
I have just had my 2 bedroomed flat fully redecorated including en-suite, bathroom & long hall. Was totally impressed by everything - turning up on time to quote for job & quote by email received following day. The date was agreed & a very helpful decorator turned up to do the job & completed it in the time given - no mean feat as the building lift was out of order during the duration & as I am on 3rd floor meant a lot of carrying up & down. He was excellent all round moving furniture & taking curtains up & down as well as fixing two nasty cracks in the wall & doing an excellent job of the painting.
Customer in Southend-on-Sea Posted on 14/06/2025 , work completed 09/06/2025
Very prompt at repair of my chimney
Customer Service
Quality
Value
Repaired my chimney which had been damaged Fair price paid for work carried out Would recommend and use again
Customer in Essex Posted on 09/06/2025 , work completed 29/05/2025
Professional and clean, tidy, helpful
Customer Service
Quality
Value
The whole team from start to finish were a joy to do business with. We knew exactly what we wanted and everything was agreed upfront before they started. Our bathroom my most houses it’s quiet small but we had big ideas to make this a luxury bathroom on a small budget. We were given alternative ideas and the fact we were ordering our suite from another supplier didn’t faze them at all, they just worked around the delivery times. Hayden arrived and although young in appearance worked like a steam train on full chat, he never stopped except to have the occasional drink. He was extremely respectful , helpful and a delight to have around what he did on any given day mattered. Tidiness was a key word for him. The plastering and pipe re-routing, and ceiling re-modelling was done by Haydon & Chas & Dave (gercha) yes I know but these guys were very entertaining and just so professional and tidy. Nothing was too much trouble they answered my questions and when I ordered the wrong toilet they explained why and help me obtain the wrong one which was cheaper than the one I had previously ordered. The whole job from start to finish was done in the most professional way extremely tidy and knowledgeable team. I recommend this company wholeheartedly.
Customer in Essex Posted on 06/06/2025 , work completed 27/05/2025
Replacement shower
Customer Service
Quality
Value
Gary and Jason were very professional,polite and friendly. Pleased with the price quoted and agreed the job. Work carried out promptly by Dave,who was great. Job completed to a very high standard.Tidied up all the mess and left every thing clean.We would highly recommend Balance and Co.
Customer in Essex Posted on 14/05/2025 , work completed 12/05/2025
An excellent job, very professional and efficient.
Customer Service
Quality
Value
We needed a repair to a rainwater gully and drain. We also required new garden fencing, including digging up existing bushes etc. We agreed the quote, the team arrived as scheduled, completed the work in 1 day, left the site clean and tidy. The materials used were good quality. Very pleased with the result. Would definitely use them again.
Customer in Essex Posted on 02/05/2025 , work completed 28/04/2025
Bathroom replacement well done
Customer Service
Quality
Value
Gary was practical in his recommendation of the scope, professional teamwork coordinating e2e completion, transparent with pricing. Above all his team cut no corners in providing me the Electrical and Construction certification after completion. We are very pleased and satisfied with the newly fitted bathroom. Thank you Gary and Team.
Customer in Essex Posted on 23/04/2025 , work completed 30/03/2025
Great work and service
Customer Service
Quality
Value
I would definitely recommend Balance & Company Essex They are such friendly people..so helpful and do a brilliant job I had my kitchen sink and tap replace….no mess…good after care information And I am so pleased with it…..real pleasure to do business with this company
Customer in Essex Posted on 15/03/2025 , work completed 23/02/2025
Kitchen Refurb
Customer Service
Quality
Value
Gary and his team recently carried out a kitchen renovation for us. They were phenomenal from start to finish, so tidy, accommodating and professional. I would not hesitate in using them again or recommending them
Customer in Essex Posted on 05/02/2025 , work completed 20/01/2025
10/10
Customer Service
Quality
Value
Really pleased with the team during the process and the final result. Highly recommend the service, thank you!
Customer in Thurrock Posted on 16/12/2024 , work completed 03/12/2024
Patient and flexible
Customer Service
Quality
Value
We had a number of smaller building jobs across the house an outside (summer house), but Gary was happy to accommodate some very specific requirements over an undefined time frame. All the work was done without fuss, to a highly professional standard and each location was left clean and tidy.
Customer in Southend-on-Sea Posted on 27/11/2024 , work completed 25/11/2024
Reliable and trustworthy
Customer Service
Quality
Value
I have been a very satisfied customer of Balance and Company for a number of years. They have carried out a variety of jobs for me ranging from the small to the large. The last work they completed for me was to paint the outside of my house. They are always very knowledgeable and helpful, provide detailed estimates and the finished work meets a consistently high standard.
Customer in Essex Posted on 17/10/2024 , work completed 13/10/2023
Leaking roof causing internal damage
Customer Service
Quality
Value
We hired this company to carry out repairs to our leaking roof. The workmen were punctual, efficient and friendly. They completed the job in hand to our entire satisfaction, leaving us with a water tight roof.
Customer in Posted on 28/09/2024 , work completed 19/09/2024
High Quality work to budget and timetable
Customer Service
Quality
Value
I found Balance and Co on Which after having a couple of builder horror stories. I have to say we were delighted with the high quality work in our spare room. We had to have a ceiling removed and replaced and all 4 walls had to cut back and replaced. Old windows removed and replaced. The guys were very friendly and punctual. They worked extremely hard. When we came across extra work to be done. Gary was very good at explaining what needed to be done and got our agreement before work went ahead. After the initial job we asked if they could decorate as well. Gary worked very hard to get the his team to do this especially as this job was not scheduled for. Definitely recommend them .
Customer in Southend-on-Sea Posted on 19/08/2024 , work completed 02/08/2024
Balance Company
Customer Service
Quality
Value
1 Apex wall externally repainted, 1 Chimney repointed, 1 small flat roof refelted including new decking , both chaps worked extremely hard on above jobs over approx 3 days, knew what they were doing, with Gary the owner as usual popping over to see that all was ok. No mess left once work completed. I have used this Company many times before and can definitely recommend this company for workmanship and customer care.
Customer in Essex Posted on 21/07/2024 , work completed 19/07/2024
Renovation following a house fire
Customer Service
Quality
Value
We had a house fire causing heat damage and a lot of smoke damage. Gary assessed the damage and provided a very clear explanation of the work that would be required, and produced a detailed and competitive quote for the proposed works that was accepted by the insurance company. Gary and the guys that did the work were very friendly and the work itself was completed to a high standard, and we were delighted with it. Best of all, the quote provided was very accurate, and the work was completed very swiftly. I would be very happy to use them again and recommend them to others!
Customer in Essex Posted on 20/07/2024 , work completed 04/07/2024
Excellent work - unmatched quality in bathroom build
Customer Service
Quality
Value
We had the pleasure of working with Balance & Company Essex Limited in May for our bathroom renovation, and we couldn't be more thrilled with the results. From start to finish, the experience was nothing short of exceptional. Garry, the owner, was extremely helpful throughout the entire process. He is a pleasant person to deal with, always approachable and ready to address any concerns or questions we had. What truly set Garry apart was his flexibility. Among all the builders we contacted, he was the only one who agreed to take on our project before the birth of our baby. Without his commitment and willingness to accommodate our timeline, we would still be without a proper bathroom. The team from Balance & Company demonstrated the utmost respect for our home. They worked diligently without causing any disruptions and ensured that they did not leave any mess behind. Their attention to detail extended to their cleanup efforts, leaving our home just as tidy as it was before they began. One of the most impressive aspects of working with Balance & Company was the accuracy of their invoicing. There were no unexpected charges or added extras; the final invoice was exactly as quoted. This transparency and honesty in their dealings are highly commendable and gave us great peace of mind. We highly recommend Balance & Company Essex Limited to anyone in need of a reliable and quality builder. Their professionalism, dedication, and quality of work are unmatched.
Customer in Essex Posted on 15/06/2024 , work completed 17/05/2024
Repairing Garage Inspection Pit
Customer Service
Quality
Value
The work was to fill in the inspection pit that had partially collapsed. They professionally reviewed the damaged pit and detailed the required work (draining the pit, filling it with hardcore and topping with concrete). The work was carried out in a professional manner and the site was left tidy. The staff were amiable and fitted into our situation. This was the second time that we had used them and were not disappointed.
Customer in Essex Posted on 12/12/2023 , work completed 07/12/2023
Very satisfactory experience
Customer Service
Quality
Value
We were very pleased with the work carried out by Balance & Co. We had a detailed quote before the job commenced and once accepted the work started without delay. The work was carried out in a professional and efficient manner, the builders were competent and friendly, and the site was left in a tidy condition when the job was completed. Any small problems were dealt with immediately and satisfactorily.
Customer in Essex Posted on 24/10/2023 , work completed 17/10/2023
Great job
I contacted Gary about a potentially tricky job of replacing a wooden wall plate above my kitchen window which was thoroughly rotten. Gary assessed the job and told me what to expect from the start. His team were polite and courteous, pin-pointed exactly what needed doing (we weren't 100% sure of what to expect until facia and tiles had been removed) and completed the job professionally (taking photo's from start to finish). Can highly recommend.
Customer in Essex Posted on 20/09/2023 (Reviewer did not use service)
Excellent
Customer Service
Quality
Value
I could not ask for a better company, so polite, explained everything fully.
Which? Trusted Traders Consumer Posted on 13/07/2023 , work completed 04/07/2023
Various work carried out. Brilliant Company.
Customer Service
Quality
Value
We have used this Company from approx 2018 initially 1 new floor (I could see the air bricks from inside, as floor had dropped ). His knowledge and straight talking put my mind at rest now recently 2 x New Floors, Electrical works, Room decoration, External work to house and just recently 1 x large flat roof re felted. This company has never let us down. All of his workmen very polite, know their stuff. Are on time. Always tidy up after works completed. We have never had any issues with work carried out. After using him for first time, he said any problems after work carried out, is his problem not ours!! Would definitely recommend his Company. Brilliant.
Customer in Essex Posted on 20/06/2023 , work completed 16/06/2023