Balance & Company (Essex) Limited

I wanted to get our chimney stack re-pointed and rendered, the access to get up to the chimney is extremely tight and above the very narrow alley between two houses. In all, I contacted five building companies for a quote, I explained the situation to all of them, out of the five, only two came out to look at the job, one of them I haven’t heard from since, despite several calls to him. Gary from Balance & Co came straight out the next day, he looked at the job in the morning and I had the quotation by 5pm the same day. He gave me a start date and time, Lee was there on the dot on the day promised. Incidentally, I had already sorted out the scaffolding and it was there ready for him to start the job. His workmanship is second to none and he kept all areas spotlessly clean. Lee also took photographs at every stage of the works, to be honest, the chimney stack was in such a mess but you should see it now, it’s unrecognisable, absolutely superb. I am happy to be contacted and will show people the result of the finished job. Les Johnson Leigh-on-Sea.

Balance & Company executed several building projects in my garden. They included: creating a large patio; making (bespoke) and hanging traditional style timber doors; outside electrical power and lighting installations; and foundations for a shade sail. All aspects of the work were efficiently planned and executed. I am delighted with the results. Customer care featured throughout. I was kept well informed and the person having overall responsibility was always easy to contact. The completed projects were handed over to me with the words "If you find any problems with what we have done just call me and I'll be back to put things right". The entire process, from initial site meeting to handover, left me feeling that this company can be trusted.

Many thanks for you reply and suggestion following my enquiry about door handle replacements on a back door.

We have had our kitchen completely refitted, re plastered, re plumbed & rewired. This is the third time we have used this company and as usual they have done a first class job, we would certainly recommend them.

Excellent service and the workmanship exceeded my expectations. Very pleased with my new bannister. I would recommend them.

We needed somebody to re run the pipework on our central heating and hiding them from view by "chasing" them into our walls. From start to finish, Gary worked on what we needed, and came up with a solution which has totally transformed the inside of our house. We also asked to have some ceilings replastered to remove existing artex at the same time, which were all done to a very high standard. New skirting boards and coving fitted, again to a very high standard. Any small problems were dealt with effectively, and with no question. Highly recommend this company as an honest, reliable and work which is done to a high standard. Would have no hesitation to use them again.

I used Balance & Company Essex Ltd to replace some fencing and supply a new front door and to carry out electrical, plastering, redecorating and flooring work plus fitting new skirting. I received a detailed quote for the work. Everything was completed to the agreed schedule and budget including some extra work I requested. The quality of the work is excellent. All the tradesmen were punctual, reliable, professional, clean and tidy and friendly. Ongoing communication was very good and we were kept notified about the dates works would be done throughout the process. When all the work had been completed we had a slight problem with the paint finish on one wall, which started to crack. I must stress this problem was not due to the workmanship. It was an issue with the wall itself. The problem was sorted out efficiently and very quickly (within a day of me reporting it). I certainly be plan to use this company again for future work and would happily recommend it to other people.

Efficient and reliable. They removed old bathroom and installed new one. This included new bath, shower, wash basin, toilet, ceiling, lighting and tiling to walls and floor. The work was done to schedule and in line with quote. They were helpful and cleared up after themselves.

In December 2019, one of my neighbours had a water leak which had penetrated into the Freeholder's main exterior wall (and also into my bathroom). I thought that the fault was with Balance & Company's new bathroom window (which they had installed in June 2018). I was wrong. Called Gary Mitchell and explained the situation. After seeing the photographs of the damp, he said that the fault was with the neighbour's plumbing and visited my home to prove it. The Leaseholder of that (leaky) flat was informed and he arranged for a plumber to rectify the cause of the problem in his bathroom. Gary suggested removing the existing plastic beading surrounding the bathroom window to allow the water in the exterior wall (and surrounding the window) to dry out over a three month period. Today, three months later (11th March 2020), the neighbour's plumbing is fixed, the walls are dry and the plastic beading has been replaced by Balance and Company. Both visits (in December 2019 and in March 2020) were free. Thank you, Gary Mitchell and your team, for your advice, and for helping me out of a messy situation.