Balance & Company (Essex) Limited

Many thanks for you reply and suggestion following my enquiry about door handle replacements on a back door.

Balance & Company executed several building projects in my garden. They included: creating a large patio; making (bespoke) and hanging traditional style timber doors; outside electrical power and lighting installations; and foundations for a shade sail. All aspects of the work were efficiently planned and executed. I am delighted with the results. Customer care featured throughout. I was kept well informed and the person having overall responsibility was always easy to contact. The completed projects were handed over to me with the words "If you find any problems with what we have done just call me and I'll be back to put things right". The entire process, from initial site meeting to handover, left me feeling that this company can be trusted.

I wanted to get our chimney stack re-pointed and rendered, the access to get up to the chimney is extremely tight and above the very narrow alley between two houses. In all, I contacted five building companies for a quote, I explained the situation to all of them, out of the five, only two came out to look at the job, one of them I haven’t heard from since, despite several calls to him. Gary from Balance & Co came straight out the next day, he looked at the job in the morning and I had the quotation by 5pm the same day. He gave me a start date and time, Lee was there on the dot on the day promised. Incidentally, I had already sorted out the scaffolding and it was there ready for him to start the job. His workmanship is second to none and he kept all areas spotlessly clean. Lee also took photographs at every stage of the works, to be honest, the chimney stack was in such a mess but you should see it now, it’s unrecognisable, absolutely superb. I am happy to be contacted and will show people the result of the finished job. Les Johnson Leigh-on-Sea.

Replastering and decorating hallway completed quickly and neatly. No extra costs. The men made sure all was clean and tidy at the end of the day.

I needed a old bathroom re-fitting that also needed some structural repair as a result of years of prevous leakes and pour alterations. A freind recommended Balance & Co. They gave me two separate quotes. One for the repair work and one for the new fit out. This made budgeting and comparing costs a lot easier. They came in a bit pricier than others I compared with, but the information was a lot more detailed which made me more confident. Also, my friend couldn't recomend them enough, saying they were well worth the price. Having now used them, I couldn't agree more. They were kind and courtious and kept me fully informed all the way. They even dropped the price for one item that turned out easier to repair than they had anticipated. After they had finished, I found a couple of very minor faults. After I pointed them out they were back the very next day to put them right. Altogether, I was very impressed by both their work and by their customer care. I would definitely recommend them.

This is the 2nd time we have used Balance & Co and again they have done an excellent job. They have re-laid our patio and path and installed new drains, we are impressed with the final result its made a big difference to our property. They worked very efficiently, were very friendly and left our driveway in a clean state everyday. We would have no hesitation in recommending them to anyone in fact we have already given their details to one of our neighbours. We hope to employ them again next year when we plan to have our kitchen refitted.

We have found this company to be very helpful and accommodating. This trader is friendly and offers a very good service with consideration for his customers. We would definitely recommend Balance and Co to anyone looking for a genuine team they can trust.

I have dealt with company's in the past but this company balance & co have been fantastic they were great from the first phone call to the completion of the works as they say you get what you pay for I would recommend this company all day long.