Fantastic product and excellent customer service
Just finished replacing all our bedroom and living room windows. Firstly, the product is way above any other we found (and we did a lot of research!). We find ourselves to be quite picky and are even happier now the windows are in than we thought we would be. We’d considered wooden replacements and think these look better, really beautifully made. Secondly, the fitters who came (Ray & Manesh) did a fantastic job. They worked incredibly hard while they were here and were nice guys so it didn’t feel intrusive having them around. We’ve had a fair few workmen around who we have to follow around after and check up at the end but Ray and Manesh caught everything themselves and left an excellent finish too, so refreshing! Lastly, the customer service from the office was also excellent, we had someone we could email or call directly rather than being put through to a random person who didn’t know us. A couple of people came round during the fitting to make sure everything was going well which added to the feeling we were being looked after and valued as customers. The windows aren’t cheap but you really do get what you’re paying for - both in the quality of the product and of the fitters. We’ll be going straight back to Barnet Windows when we want to do the remaining windows in the house!
Customer in Greater London
Posted on 03/06/2019
, work completed 01/06/2019
Recommended
Excellent work, really helpful fitters
Ray Cassidy and Manesh Virji were the installers of our three new windows and new front door. They arrived on time, laid out sheets and other floor coverings to protect the floors then got on with the job with no fuss and the utmost professionalism. The work was completed early afternoon and they ensured we were satisfied with the job that they had done, which we certainly were. I would recommend this company highly. Unlike some of the large national window companies, Barnet Windows just come and give a price. No bartering required or pressure put on us to make a decision (unlike some other companies). Products were good quality and, as I have said, the fitting was carried out to the highest standard.
Customer in Hertfordshire
Posted on 30/05/2019
, work completed 28/05/2019
Recommended
Fitted new door and adjoining window
It was refreshing to deal with such a professional company. From the initial consultation/quote through to survey and final fitting the service was excellent. A special mention for Kim (the fitter) who was obviously skilled and knowledgeable. He was most helpful - discussing best ways to hide internal cables etc. We are very pleased with the service and the final product and would not hesitate to recommend them to others.
Customer in Greater London
Posted on 29/05/2019
, work completed 25/05/2019
Recommended
Excellent service from start to finish
It has been a real pleasure dealing with Barnet Window Company - from the first phone call, to visit to the showroom through to completion. Discussed initial requirements with Paul - very knowledgable and no hard sell. We revised our requirements - nothing was too much trouble. Communication was excellent from Paul and the office team. Chris Smith fitted the windows - worked his day around my morning school run! Arrived on time, very helpful explaining how windows 'worked' to more than one person in the house. When I returned at the end of the day Chris had tidied up and no evidence of any mess - you would never had know he had been there - apart from the amazing windows we now have. Overall excellent staff team providing an excellent service. A real pleasure to have them make these improvements. Definitely recommend the company and will use them again. Thank you for a stress free experience.
Customer in Hertfordshire
Posted on 22/05/2019
, work completed 20/05/2019
Recommended
Very good co, good clean, efficient and quick.
Very pleased with this company. Fitters as all the staff, efficient and pleasant. Highly recommended.
Sandra, Hertfordshire
Posted on 07/05/2019
, work completed 07/05/2019
Recommended
Highly recommend.
Thoroughly satisfied with Barnet Window company again. Kim was punctual, tidy and did a very good job. Would recommend and certainly wouldn't go anywhere else for replacement windows.
Ian, Hertfordshire
Posted on 03/05/2019
, work completed 03/05/2019
Recommended
Replacement of existing rear patio doors.
Installation carried out very efficiently by directly employed fitter. From initial enquiry to final installation service was excellent I would have no hesitation in recommending this Company to friends and Family.
Customer in Greater London
Posted on 01/05/2019
, work completed 29/03/2019
Recommended
Superb
I have used Barnet Windows on several occasions. Superb service every time. Flawless
Lindsay, Middlesex
Posted on 01/05/2019
, work completed 01/05/2019
Recommended
Lovely sash windows
We've been considering replacing the windows at the front of our property to match those installed during various extensions at the back. A number of friends recommended Barnet Windows and as soon as we met Paul we felt at ease - he was clearly knowledgeable, there was no hard sell and the quoted price was fair - a very different experience to that with a major window retailer! The window fitters who worked at our property were friendly, kept mess to a minimum and cleaned up so you wouldn't have known they were there. The windows are lovely and straight away we noticed it was quieter (we live on quite a busy road) and warmer. The windows themselves look lovely and the workmanship to finish the surrounding architrave is lovely. Would definitely recommend them!
Customer in Greater London
Posted on 18/04/2019
, work completed 11/04/2019
Recommended
Overall good service
Kim Morris - Very good + professional.
Guy, London
Posted on 11/04/2019
, work completed 11/04/2019
Recommended
Excellent work.
Barnet Window Company provided a realistic and honest quote and did "exactly what it said on the can". Their fitters turned up promptly on time and installed our Patio Doors to a high quality level.
Jon, London
Posted on 10/04/2019
, work completed 10/04/2019
Recommended
Helpful and trustworthy
We have used Barnet Windows before and I'm sure will do so again. They are helpful, communicate well, and the work is always completely professional. Many thanks to Tommy, Manesh and Ray with their work on this job, installing a door and windows into a new porch, and, in the process, working well we with the builders we had got in.
Customer in Greater London
Posted on 07/04/2019
, work completed 04/03/2019
Recommended
Excellent work, yet again
Barnet Window Company installed secondary glazing on 2 large windows in my flat. They completed the agreed work in one day - promptly, professionally and within the agreed budget. Kim Morris was most helpful and made sure the rooms were cleaned and cleared when he had finished his work. I am delighted with his work and the standard of the secondary glazing installed.
Customer in Greater London
Posted on 30/03/2019
, work completed 19/03/2019
Recommended
Good work
The arrangements and the execution of the work - putting in one large window - was, as usual, done extremely efficiently and well. Thank you.
Customer in Greater London
Posted on 29/03/2019
, work completed 20/03/2019
Recommended
Great service
Installed a new composite front door. Great service, quick, tidy, professional and polite.
Claire, London
Posted on 29/03/2019
, work completed 29/03/2019
Recommended
Installation of new (Solidor) door and frame
The process of buying and installing our new door and frame from Barnet Windows was very good from start to finish. Tommy gave good advice about the selection of options for the door and frame. Kim carried out the installation in a very efficient, clean and timely manner. We would highly recommend Barnet Windows.
Customer in Greater London
Posted on 28/03/2019
, work completed 25/03/2019
Recommended
Prompt and efficient
Experienced and skilled workmen made the daunting prospect of 2 large window replacements quick and with very little mess and no damage. Also very helpful office staff who keep customers informed.
Sarah, London
Posted on 19/03/2019
, work completed 19/03/2019
Recommended
Professional and tidy job
I had secondary glazing fitted to a large fixed window. The window is the size of standard patio doors. The price was as quoted beforehand after initial survey. Installation date was organised efficiently and had to fit in with my working pattern. The fitter Kim, arrived promptly at the scheduled time and proceeded, single-handedly to fit the secondary glazing quickly and efficiently. It required adjustment to fit around the skirting board and the floor of my flat slopes downhill but none of these issues caused any problem and were dealt with without fuss. As with a previous experience of installation by Barnet Window Company, the job was done in a very tidy manner with no mess left by the installer. I was impressed with Barnet's approach to sales when I first dealt with them as they were not aggressive, pushy sales people. Their communication throughout was excellent and I am very happy with the service I received. More importantly, the product is of an excellent quality.
Customer in Greater London
Posted on 18/03/2019
, work completed 18/02/2019
Recommended
New back door
The door was fitted on the agreed date, and I am very happy with the result. I recommend this company.
Customer in Greater London
Posted on 17/03/2019
, work completed 04/03/2019
Recommended
A professional, friendly and personalised service
I’m very grateful to the Barnet Window Company for their honest work and high standards. They kept things simple, never used jargon and every member of staff that visited or interacted was warm and professional. Most importantly, I’m thrilled with my windows. Great workmanship, great ethos in this family owned business. Would thoroughly recommend!
Customer in Greater London
Posted on 14/03/2019
, work completed 12/03/2019
Recommended
My review
Arrived promptly and all work was carried out in an efficient and professional way. No problems and a good job done. Thank you to Kim Morris.
Mary, Hertfordshire
Posted on 05/03/2019
, work completed 05/03/2019
Recommended
Efficient
I am very happy with the door, the work was carried out exactly to the agreed time, the installers, Manesh and Roy were polite, friendly and efficient and cleaned up very nicely at the end of the day. The initial problem with the lock was sorted out the next day, promptly by Andy.
Janet, London
Posted on 28/02/2019
, work completed 28/02/2019
Recommended
efficient & reliable
We are really pleased with out new door and the excellent service we received.
J, London
Posted on 26/02/2019
, work completed 26/02/2019
Recommended
Professional
It was nice to meet a real tradesman, Kim was very helpful. Work was carried out on time and to a very high standard, having worked in the trade I would recommend Kim to anyone.
Peter, Hertfordshire
Posted on 25/02/2019
, work completed 25/02/2019
Recommended
My review
Stephen, London
Posted on 25/02/2019
, work completed 25/02/2019
Recommended