Endorsed by Which?

Barnet Window Company Limited

4.9

486 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–14:00
  • Sunday - Closed

Why you can trust this trader

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About

When you are investing hundreds (or even thousands) of pounds in replacement windows, doors or conservatories, you deserve to receive premium quality products, and an honest service that goes beyond simply ‘good enough’.

The Barnet Window Company is a family run business that is proud to have been providing the local community with the very highest quality premium home improvement service since 1987. Our aim is to guide you through the often daunting task of replacing the windows and doors in your pride and joy – your home. We provide a personal and reliable service, paying attention to every detail at every stage, starting with our specialist advisors, right through to your installation by our experienced craftsmen, and beyond.

As specialists in traditional timber alternative windows, but also with a full range of contemporary products available, we will tailor-make a bespoke solution for your requirements to ensure that you make the best decision for you and your home.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Glaziers

    • Double glazing installation
    • Sash windows
    • Stained glass
    • Aluminium Windows
    • UPVC Windows
    • Window consultants

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
486 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Fitting bathroom window
Customer Service
Quality
Value
Sam the fitter from Barnet Windows arrived on time. He carefully put dust sheets down up the stairs. He worked quietly and cleaned the bathroom and outside the house when the job was completed. The window looks very good and Sam showed me how the window operates. He even pebbled dash to the wall surrounding the window which I did not expect. I am impressed at the way Sam worked. My original window blew outside in the wind and had to be tied with string whilst waiting for the new window. They can take up 16 weeks but they said they would do their best to get it sooner and here we are fitted in 6 weeks! Will certainly use this company if required in the future and tell my friends about my satisfaction with Barnet Windows.
Customer in Greater London Posted on 19/02/2024 , work completed 19/02/2024
Two sets of Patio Door replacements, two sets of tilt and turn kitchen windows,and a bathroom window replacement.
Customer Service
Quality
Value
The price which was comparatively good with other local suppliers. The surveyor came to measure up and we discussed the installation would be about 10 -12 weeks from order to fit including the bespoke manufacture. The office gave a date for fitting of the 8th of February. It rained all day that day when the fitters came to install, and to my surprise they worked hard in difficult weather conditions. Two Patio door sets were fitted on day one by Kim and Sam. Both were very polite and helpful. Happy to have them in my home. The quality of their work was excellent, and both knew exactly how to do their jobs. There was little mess, and all was cleared away when the jobs were all complete. My wife and I were delighted with our choice and the quality of product and fit. There was no remedial work needed after the fit and decoration was unnecessary. On day two Kim and Sam were joined by Ricky to finish the other three windows. All went well. The windows and patio doors and were fitted on schedule and in a timely manner with little disruption at home during the fitting. We were very pleased with the outcome and to have such good quality workmanship supplied with cheer and a smile from all the team who attended. From the time of estimation to the installation, all went well. It has been a success, the Barnet Window Company is to be recommended for courtesy, professionalism, quality of product, installation and aftercare. We were delighted with the whole process from beginning to end.
Customer in Greater London Posted on 13/02/2024 , work completed 09/02/2024
Smart new 'Solidor' front door!
Customer Service
Quality
Value
We are very pleased with our new front door fitted by Barnet Window Company. All the team have been professional, helpful and the installation process was completed on time by very experienced personnel and craftsmen. Many thanks to all the team at Barnet Window Company.
Customer in Greater London Posted on 19/01/2024 , work completed 19/01/2024
excellent service and quality of work
Customer Service
Quality
Value
Barnet Window Company were a little more expensive that some of the other quotes I had but this was more than justified in terms of the customer service and the quality of the work done. Had all windows and patio doors replaced and Chris and Spencer did a great job fitting everything, and they even fixed my fence after the storm blew a part of it down. Can't ask for better service really :)
Customer in Greater London Posted on 09/01/2024 , work completed 05/01/2024
Excellent company - highly recommended
Customer Service
Quality
Value
We appreciated the professionalism, efficiency and helpfulness of everyone at Barnet Window Company. Their guides to choosing windows were informative, the displays in the showroom were well-presented. Tommy was very helpful in talking us through the options and answering our questions, and his initial visit was reassuring. The quote and other documentation were comprehensive and well set out. Peter's visit to take detailed measurements was thorough. When the windows were installed (a bay window and a sash window) Chris, Spencer and Ricky left everything clean and tidy. The windows look great. Thanks also to Claire, Abby and Leanne for the arrangements and paperwork. It was good to have the windows in before Christmas too. Altogether a very positive experience.
Customer in Greater London Posted on 30/12/2023 , work completed 15/12/2023
Front Bay Windows
Customer Service
Quality
Value
I wanted new bay windows that replicated as far as possible the original wooden windows. Tommy advised on the design options and subsequently the site was surveyed by Steve who did a remarkable job of measuring up, which meant that the product looked and fitted perfectly when finished. Chris and Spencer did the installation which was very neat with barely any disturbance to the interior decorations. They were also very good at sheeting up and protecting our belongings, and also about clearing up afterwards. Everyone I came into contact with at Barnet Windows seemed to go out of their way to get the job done to a high standard. I am more than satisfied with our new windows, they look great.
Customer in Greater London Posted on 08/12/2023 , work completed 07/12/2023
The trader replied (on 12/12/2023)
Thank you for taking the time to leave us a review. We are delighted to hear how we helped you to replicate your original bay windows along with the service provided by our team. Many thanks from Barnet Window Company
Outstanding service
Outstanding service from beginning to end. All staff were very attentive and gave excellent customer service. Special thanks to Kim, extremely happy with our door installation. Would highly recommend. Thanks everyone!
Customer in Greater London Posted on 07/12/2023 (Reviewer did not use service)
Would Highly Recommend
Customer Service
Quality
Value
Chose Barnet Windows due to excellent local reputation and was not disappointed. Chris & Spencer replaced most of the draughty old windows and front door. They were excellent installers, making good where necessary, timely, efficient and respectful. Very pleased with result and the house already feels so much warmer.
Customer in Greater London Posted on 01/12/2023 , work completed 01/12/2023
The trader replied (on 12/12/2023)
Thank you for taking the time to leave us a review, it is much appreciated. We are delighted to hear how pleased you are with your new windows and front door. Your comments will be passed onto our installations team and we hope you enjoy your home being much warmer. Many thanks from the team at Barnet Window Company
Bathroom window replacement
The window was fitted on the 21st Nov. by Kim Morris who did an excellent and thorough job, and it looks very nice. I should have done it earlier. It was a pleasure to have him in the house and he was polite and tidy. Overall dealing with company was straightforward and all members of the staff were polite and helpful. I definitely use will use them again.
Customer in Greater London Posted on 23/11/2023 (Reviewer did not use service)
The trader replied (on 29/11/2023)
Thank you for taking the time to leave us a review. We are so pleased that we completed an excellent installation for you and that you are delighted with your new window. We hope to work with you again in the future. Many thanks from the team at Barnet Window Company.
First Class Job
Customer Service
Quality
Value
I can highly recommend Barnet Windows for the first class job they made of my windows. A superior product, very good communication, a first class fitting service, and good price too. A very big thanks to Kim who fitted the windows so expertly - genuinely a very nice man. Thank you to everyone at Barnet Windows. You all do a thoroughly good job.
Customer in Hertfordshire Posted on 08/11/2023 , work completed 31/10/2023
The trader replied (on 29/11/2023)
Thank you for taking the time to leave us a review, it is much appreciated. We are delighted to hear how pleased you are with your new windows as well as the service provided. Many thanks from the team at Barnet Window Company.
Excellent Service
Customer Service
Quality
Value
I would highly recommend Barnet Window Company. From start to finish the customer service was impeccable. Staff were friendly, approachable, patient and helpful unlike some of the other window companies we visited. Lastly, my new front door looks stunning 😍 definitely worth the wait and again customer service was excellent! Highly recommend them. Thank you so much to all the team.
Customer in Hertfordshire Posted on 03/11/2023 , work completed 03/11/2023
The trader replied (on 29/11/2023)
Thank you for taking the time to leave us a review, it is much appreciated It is a delight to hear how pleased you are with your new front door and the service provided by our team. Many thanks from the team at Barnet Window Company.
Excellent service
Customer Service
Quality
Value
We just had new windows fitted in our dormers and we have to give a big thanks to Tommy for ensuring we got what we wanted and in preparing the quote, and a huge thanks to Kim for an extremely efficient and tidy installation. The windows are perfect and final finish is fantastic
Customer in Hertfordshire Posted on 30/10/2023 , work completed 30/10/2023
The trader replied (on 29/11/2023)
Thank you for taking the time to leave us a review, it is much appreciated. We are pleased to hear how delighted you are with your new windows along with the service provided and hope to work with you again in the future. Many thanks from the team at Barnet Window Company.
Thank you Barnet Windows
Customer Service
Quality
Value
We had sliding patio doors fitted by Barnet windows as replacements for the ones that were fitted by the previous owner. The windows were on two sides of the room meeting in a corner and the job had been turned down by two companies we had contacted. It was a longer wait for the work to start than we were anticipating but other than that the service provided by Barnet Windows was excellent and we are very pleased with the result. The installation team were careful, considerate and efficient and overall our impression was of an experienced company with skilled fitters.
Customer in Greater London Posted on 27/10/2023 , work completed 17/10/2023
The trader replied (on 29/11/2023)
Thank you for taking the time to leave us a review, it is much appreciated. We are delighted to hear how pleased you are with your sliding patio doors and the service provided. Many thanks from the team at Barnet Window Company
Quality product and professional installation
Customer Service
Quality
Value
Barnet windows replaced three large bay windows. From initial enquiry to the completion of the work, both customer service and fitting team (Sam and Chris) have been both professional,helpful, knowledgeable and informative. The quality of the product seems to be outstanding and the installation was undertaken with care to our property and in accordance with the timescales quoted. A nice straightforward family company to do business with and I have no hesitation in recommending them.
Customer in Greater London Posted on 21/09/2023 , work completed 21/09/2023
The trader replied (on 26/09/2023)
Thank you for taking the time to leave us a review, it is much appreciated. We are delighted to hear how pleased you are with the installation of your large bay windows along with the service provided by our team. Many thanks from the team at Barnet Window Company
Very Professional
Customer Service
Quality
Value
New front door expertly fitted by Kim Morris. Very pleased with the product and with the professional service provided by the showroom staff. We had had a bad experience dealing with a local supplier in Watford, so accessed the Evolution/English Door Company website and identified Barnet Window Company. There was no comparison in the level of service provided from start to finish…Barnet Window Company are very highly recommended.
Customer in Hertfordshire Posted on 15/09/2023 , work completed 05/09/2023
The trader replied (on 19/09/2023)
Thank you for taking the time to leave us a review, it is much appreciated. We are delighted to hear how pleased you are with your new front door along with the professional service provided by our team. Many thanks from the team at Barnet Window Company.
Another excellent installation by Barnet Windows
Customer Service
Quality
Value
This is the second time we have used Barnet Windows. We had new windows and a front door fitted by Chris and Sam did the bulk of the work, with Kim doing the front door. The guys were all excellent and took real care to ensure everything was completed to a very high standard. They kept us fully informed of progress so that we could plan ahead in terms of moving any bits of furniture or curtains. Everyone we encountered at Barnet Windows were brilliant and lived up to the high expectations we had, having used them just over 18 months ago.
Customer in Greater London Posted on 21/08/2023 , work completed 18/08/2023
The trader replied (on 08/09/2023)
Thank you for taking the time to leave us a review, it is much appreciated. We are delighted that you returned to us for your new windows and front door and that you are once again delighted with your products and the service provided. Many thanks from the team at Barnet Window Company
New back door expertly fitted
Customer Service
Quality
Value
I have just had a new uPVC multi locking door fitted to my house. This is the second time I have had work done by Barnet Window Company. Everything has run very smoothly since the initial visit by Tommy and culminating in the door being expertly fitted today by Kim who has done a fantastic job with no disruption to the wall tiles or floor tiles that were already in place. Barnet Windows have kept me informed throughout the whole process with various communications and I have no hesitation in recommending them. Another trader had provided me with a quote which was more expensive so I can't fault Barnet Windows on price, quality or workmanship. Thank you.
Customer in Greater London Posted on 11/08/2023 , work completed 11/08/2023
The trader replied (on 08/09/2023)
Thank you for taking the time to leave us a review, it really is appreciated. We are delighted that you returned to us for a second installation and are just as happy with the service provided. Many thanks from the team at Barnet Window Company
Excellent Job
Customer Service
Quality
Value
I have just had a new bathroom window fitted and I am delighted with it. From when I first contacted the Company through to completion of the work I have been impressed by their good communication, efficiency and standard of work. Everything was clearly explained beforehand and the fitting itself, by Sam, could not be better. I have no hesitation in recommending them.
Customer in Greater London Posted on 04/08/2023 , work completed 04/08/2023
The trader replied (on 08/09/2023)
Thank you for taking the time to leave us a review, it is much appreciated. We are delighted to hear how pleased you are with your new bathroom window as well as the service provided. Many thanks from the team at Barnet Window Company
Delighted with our new windows
Customer Service
Quality
Value
Barnet Window Company installed a window for us a few years ago and naturally we went back to them when we decided to replace the bay windows at the front of the house. Chris and Kim did a fine job, professional, friendly and no hanging about. Some of our neighbours have also used Barnet Windows and we would highly recommend this team!
Customer in Greater London Posted on 01/08/2023 , work completed 31/07/2023
The trader replied (on 08/09/2023)
Thank you for taking the time to leave us a review, it is much appreciated. We are delighted that you returned to us to replace your bay windows and are just as happy with the end result. Thanks again from the team at Barnet Window Company
Great work and fast
Customer Service
Quality
Value
We ordered some bi-fold doors for our sitting room at the end of June, and were promised a 6-8 week wait; but in the event they arrived in about 4 weeks, and we only had to wait a couple of days for the installation. Most of the work was done by Sam Spencer, but he had help from two other men at times. He was polite and efficient and communicated well; and he worked hard all day, from 8.30 to 5.00. He cleaned up nicely at the end. We're very pleased with the result, and look forward to enjoying our new doors (as well as an awning that we've also ordered from the same company).
Customer in Greater London Posted on 27/07/2023 , work completed 27/07/2023
The trader replied (on 08/09/2023)
Thank you for taking the time to leave us a review, it is much appreciated. We are delighted to hear how pleased you are with your new bi-fold doors as well as the service provided. We hope you enjoy your awning in due course and thank you for being a loyal customer. Many thanks from the team at Barnet Window Company
Very happy with our new kitchen door and 2 windows
Customer Service
Quality
Value
Great professional experience from the start to finish. We had a new external kitchen door and two windows fitted. Kim and Sam did a great job on the installation with zero mess left! Everything was clearly explained /discussed from the start. Prompt reasonable quote for good quality windows and door. Works carried out on the agreed day etc. We are very happy with the results and would have no issues in using Barnet Window Company again. We would definitely recommended them.
Customer in Greater London Posted on 20/07/2023 , work completed 19/07/2023
The trader replied (on 08/09/2023)
Thank you for taking the time to leave us such a fantastic review, it is much appreciated. We are delighted to hear that you found our service to be a professional experience from start to finish. We hope you are enjoying your new kitchen door and windows. Many thanks from the team at Barnet Window Company.
Excellent
Customer Service
Quality
Value
Barnet Windows replaced French Doors and side windows plus back door and side window. I was going to have all the windows replaced in the house but Tommy Rose, a Director and Owners son told me there was nothing wrong with the windows which allayed the concerns I had on them. His quotation for the work arrived promptly. After acceptance of the quote, which was comparable to another, the contract was sent and signed, the engineer arrived to measure-up soon after. It wasn't too long after an installation date was given. The installers, Spencer and Kim, arrived early on the due date. They were very friendly, professional and efficient, they also tidied up and didn't leave any rubbish at the end of each day of the 2 day work. Everything just flowed through effortlessly on schedule. Claire & Abby in the office were helpful in keeping me informed. I cannot fault the service and the quality of the doors and windows installed. What initially stood out for me was Tommy Rose's integrity at the first meeting because I could have spent money when it wasn't necessary. I have no hesitation whatsoever in recommending Barnet Windows.
Customer in Greater London Posted on 17/07/2023 , work completed 12/07/2023
The trader replied (on 08/09/2023)
Thank you for taking the time to leave us such a lovely review. We are delighted to hear how pleased you are with your new doors and windows as well as the service provided by our team, to which you have mentioned so many! Fantastic! Many thanks from the team at Barnet Window Company
New front door
Customer Service
Quality
Value
We got a new front door from the English Door Company through Barnet Windows. They gave us a great service throughout and we're very happy with the end result and the fitting of the door. There were problems with the glass unit, which meant it had to reordered and changed twice, but each time they were very responsive and helpful.
Customer in Greater London Posted on 29/06/2023 , work completed 19/06/2023
The trader replied (on 30/06/2023)
Thank you very much for taking the time to leave us a review, it really is appreciated. We are delighted to hear how happy you are with your beautiful front door and that the issue with the glass unit was dealt with and managed in an efficient manner. Many thanks from the team at Barnet Window Company.
Conservatory renewal
Customer Service
Quality
Value
The work involved providing a temporary partition between the old conservatory and living room, removing the old conservatory except for the dwarf walls and building a new improved conservatory with a thick insulated tiled roof. The work was regularly overseen by John Rose and carried out by Chris, Sam, Tony, Nobby and others. The work was done to agreed time scales and costs. The workmen were efficient, skilled and helpful and a joy to have doing the work. The new conservatory roof means virtually no rain noise, reduced heat from the sun in the summer and I expect a warmer room in the winter. I chose Barnet Window Company for this project as I have previously used them and found them to be a trusted company and expert in what they do.
John in Hertfordshire Posted on 19/06/2023 , work completed 16/06/2023
The trader replied (on 20/06/2023)
Dear John, Thank you for taking the time to leave us such a fantastic review. We are delighted to hear how pleased you are with your conservatory renewal along with the service provided by our team. It was a pleasure working with you. Many thanks from Barnet Window Company.
Great professional service
Customer Service
Quality
Value
I would not hesitate to recommend Barnet Window Company as indeed they were recommended to us! The whole team provided great service from the get-go, always responsive, professional and knowledgeable. The window fitting team did a first-class job and the customer service was excellent. A joy to deal with!
Customer in Greater London Posted on 19/05/2023 , work completed 17/05/2023
The trader replied (on 20/06/2023)
Thank you for taking the time to leave us a review, it is much appreciated. It is a pleasure to hear how delighted you are with the service provided and that we helped to create a knowledgeable and professional experience for you. Many thanks from the team at Barnet Window Company.
Single Window replacement
Customer Service
Quality
Value
From our first meeting with Tommy through to the excellent fitting by Kim the whole process has been wonderful. The Authentic sash window looks good against existing windows. On the morning of the installation, Kim arrived on time and noticed our front door was not closing properly, he fixed that problem during the few hours that he was with us. Outstanding service and quality workmanship.
Customer in Greater London Posted on 10/05/2023 , work completed 09/05/2023
The trader replied (on 20/06/2023)
Thank you for taking the time to leave us a review, it is much appreciated. It is a pleasure to hear how wonderful you found the entire process and that you are pleased with your Authentic Sash window. We are also delighted that Kim was able to alter your front door so that it would close properly. Many thanks from the team at Barnet Window Company
Replacement patio doors fitted
Customer Service
Quality
Value
Sliding patio doors with opening windows above. Fitted by Spencer. Very happy with the results. Have used them before and would do so again.
Customer in Greater London Posted on 23/04/2023 , work completed 20/04/2023
The trader replied (on 20/06/2023)
Thank you for taking the time to leave us a review. We are pleased to hear that you are happy with your new sliding patio doors. We appreciate that you are a loyal customer. Many thanks from the team at Barnet Window Company
Secondary Glazing
Customer Service
Quality
Value
Last year we had windows installed by Barnet Windows at the back of our house, and we are very happy with them. So we contacted Barnet Windows earlier this year, having decided that we need secondary glazing for 2 windows at the front of the house. Tommy arrived on time and talked us through the various options, and the pros and cons. We felt very well informed and quickly made a decision & agreed a price. Throughout the manufacturing process, we were kept informed of the progress and were given a rough date for the installation of our secondary glazing. Nearer the time we agreed a date/time for the installation, and Kim arrived on time. He was friendly and advised that the work would take about 2 hours. He also helped us move a couple of heavy pieces of furniture to enable him to access the windows. The process was completed in almost exactly 2 hours, after which Kim showed us how to operate the secondary glazing and to lock it. We found the whole process very easy, and dealing with the team at Barnet Windows was a pleasure. We are very happy with the new secondary glazing, and shall recommend Barnet Windows to friends and family.
Customer in Greater London Posted on 20/04/2023 , work completed 13/04/2023
Very good job
Customer Service
Quality
Value
A complete window and patio door replacement. Very good work, efficient and fast, polite and helpful with assurance being ready to assist if any issues arise.
David in Hertfordshire Posted on 16/04/2023 , work completed 14/04/2023
Replacement door and frame fitted
Customer Service
Quality
Value
We need a replacement door and door frame. Tommy came to take a look, offer solutions and came back with a quote. We accepted the quote and arranged a date to fit the door. Kim came within 5 minutes of appointed time. He took out the old door, frame and sill. New frame and door fitted. All gaps and trims made good. Kim worked solidly for 8 hours through freezing, snowy conditions. End result was a great fitting, good looking door. There was a minor issue with one of the handles, which Kim pointed out and said that a replacement would be ordered immediately. The replacement was duly fitted on a follow up appointment. We have been very pleased with the work that the team at Barnet Window Company have provided. Very professional outfit which we would thoroughly recommend.
Andy in Greater London Posted on 14/04/2023 , work completed 08/03/2023
New windows
Customer Service
Quality
Value
We are very pleased with our window installation. From the start to finish it was handled very professionally. We were kept informed of all details and everyone was very helpful when we had any questions. Installation day was good and Dave and Spencer worked really hard in awful weather to make sure everything was done. We are really pleased with the great service provided by Barnet Windows. Many thanks.
Customer in Hertfordshire Posted on 11/04/2023 , work completed 28/03/2023
Another Great Installation from Barnet Windows!
Customer Service
Quality
Value
We are loving our new back door and windows, recommended by Tommy, and expertly installed by Kim. We are very happy with our 3rd purchase from this company, and look forward to using them on our next project. We would definitely recommend them to anyone thinking of having new doors, or windows.
Customer in Greater London Posted on 08/04/2023 , work completed 09/03/2023
Replacement exterior door
Customer Service
Quality
Value
I needed an old wooden door replaced with a white UPVC door. I contacted the sales man who was able to visit my home and advise me on the requirements and send me a quote. I accepted the price and paid a deposit. The company surveyor then visited and specified the exact requirements and an order was placed with the manufacturer. I was then asked for a stage payment which I made and finally the door was installed. At all stages the work was professionally carried out to agreed times dates and costs. I am very pleased with the new door. If you want a helpful reliable company then I would recommend Barnet Window Company.
Customer in Hertfordshire Posted on 30/03/2023 , work completed 30/03/2023
Wonderful service and product
Customer Service
Quality
Value
So refreshing to have prompt personal service and to be looked after from estimate to final guarantee. Quite expensive but worth the money to have an excellent product and reliable service and a caring experienced fitter, Kim Morris. Tommy Rose was professional and efficient as was the surveyor, and well supported in the office by April, Abby and Claire. It is such a bonus in this day and age to easily speak to members of a responsible team personally. All paperwork thorough and sent online promptly.
Customer in Greater London Posted on 29/03/2023 , work completed 28/03/2023
New Front Door
Customer Service
Quality
Value
From start to finish my experience with Barnet Window Company has been excellent. We visited the showroom and were shown samples of possible door styles, materials etc. and given good advice. Quote arrived same day. Measuring was done swiftly, and delivery and fitting were ahead of expectations. On the day Kim Morris was professional and made an excellent job of the door and cleaned up afterwards very well. The door looks and works great and has already received some positive comments from the neighbours. Many thanks
Customer in Greater London Posted on 17/03/2023 , work completed 14/03/2023
Greatwork
Customer Service
Quality
Value
Such a nice man Kim. Really pleased with the work done, explained everything to me would recommend him and the company.
Nicola in Greater London Posted on 17/03/2023 , work completed 17/03/2023
Replacement of rear bay and patio doors
Customer Service
Quality
Value
We approached Barnet Window Co to renew our old rear bay windows and doors after seeing the excellent job they had completed at our neighbour's house. They were very helpful with the design which we required to suit our Edwardian house and their pricing was competitive. The work was structural but was completed without any problems within one day. We are very pleased with the new installation which looks very smart and provides much improved thermal insulation to our dining room. Impressive and efficient service throughout.
David in Greater London Posted on 10/03/2023 , work completed 06/03/2023
Exceptional quality work
Customer Service
Quality
Value
I recently required the replacement of a large lounge window and back door, and choose Barnet Window Company, primarily due to their close proximity to my home. It turned out to be a wise choice as they were both friendly and efficient but also offered an extremely competitive price. The entire process went very smoothly, apart from a slight hiccup with refitting a cat flap, but that was quickly resolved without fuss. The fitter who carried out the work, arrived early (which was great for me, as my wife was in hospital and I had to leave him to it) and installed both items very professionally. I was amazed to find on returning home later, that I was left with no redecoration at all - a wonderful job.
Customer in Greater London Posted on 26/02/2023 , work completed 23/02/2023
Excellent Service
Customer Service
Quality
Value
Barnet Window Co have installed top-grade PVC windows at our home previously, and yesterday they installed a new external Georgian style PVC door. We were prepared to pay slightly more to have this Co because our experience is their products are top quality and their after-sales service is second to none. All went smoothly yesterday and we are as before delighted with the product and service.
Karen in Greater London Posted on 08/02/2023 , work completed 07/02/2023
Professional & skilled workmanship
Customer Service
Quality
Value
We had new windows fitted to three rooms as well as patio doors to the living room and bedroom too. Chris and Sam did an excellent job, they were professional, courteous, thorough and as clean as could be expected from such a messy job! The windows/doors themselves are wonderful, of great quality and look beautiful in our flat. It was a lot of work to get done over just two days but Pete from the office visited on both days to keep track of the progress and even added Spencer to the team, a third fitter on the second day to ensure that they completed everything on schedule! There was an issue with the manufacture of a pair of the door handles that were fitted but we were kept informed about the issue all along and April from the office arranged for Andy, their technical guy to investigate the problem the very next day. We have now scheduled in the fitting of a new pair of handles to correct the issue. All in all, you get what you pay for and i really can’t fault the professionalism of this whole company from start to finish of this process- well done Barnet windows :)
Customer in Greater London Posted on 08/01/2023 , work completed 05/01/2023
Quick and excellent window fitting
Customer Service
Quality
Value
The Barnet Window Company fitted a double-glazed window in a study in the house today. It's the second window fitting they've done in for us, and we're very happy with the quality of their work and the product. The fitter was on time, polite and tidied up well after himself, and helped us out with another little job while he was there. A colleague popped over when the fitter was finished, to introduce himself and tell us he's a point-person in case of any issues down the line.
Customer in Greater London Posted on 09/12/2022 , work completed 09/12/2022
Patio door
Customer Service
Quality
Value
Excellent product and workmanship. professional service from the whole team at Barnet windows and doors
Customer in Greater London Posted on 06/12/2022 , work completed 05/12/2022
Great service, would recommend
Customer Service
Quality
Value
The whole process has been professional and easy for me as a customer. Well priced and great product. Kim worked all day to make sure it was done in time and left the site clean and tidy. Would highly recommend.
Customer in Greater London Posted on 28/11/2022 , work completed 28/11/2022
The trader replied (on 30/11/2022)
Thank you for taking the time to leave us a review, it is much appreciated. We are delighted to hear how pleased you are with the service provided. Many thanks from the team at Barnet Window Company.
Absolutely beautiful doors!
Customer Service
Quality
Value
Chris Smith and Richards did a great job of fitting our Aluco kitchen doors. They were here punctually and worked hard all day! They kept us informed every step of the way and took extra care and attention to detail . I would highly recommend Chris and Sam and the team at Barnet Window Company.
Customer in Greater London Posted on 25/11/2022 , work completed 25/11/2022
The trader replied (on 30/11/2022)
Thank you for taking the time to leave us a review, it is much appreciated. We are delighted to hear how happy you are with the Aluco kitchen doors along with the service provided. Many thanks from the team at Barnet Window Company
Highly focussed , hardworking and professional
Customer Service
Quality
Value
1. We had 4 windows replaced ( 1 large facing garden , 2 bedrooms up stairs and a bathroom ) . The windows are sash . 2. We visited the showroom and found our visit was instructive and reassuring. Staff were polite and helpful 3. The team visited the house several time to measure up. 4. The final costings were accurate and there were no added costs 5. We were told approximately when the windows would be installed e.g late November and they were . At a time of some of supply chain problems etc in the economy, this was excellent. 6 On the day the two installers were utterly focussed and professional ( they worked very hard and cleared up as the went ) 7. There was a short demonstration of the installed windows e.g. opening, locking , ect Thank you Spencer & Dave
Customer in Greater London Posted on 23/11/2022 , work completed 21/11/2022
Great service.
Customer Service
Quality
Value
I have used Barnet windows for both my front door and my double glazing. The team are super friendly and accommodating. Chris and Sam did a great job fitting my windows, minimal mess and very polite.
Liz in Greater London Posted on 19/11/2022 , work completed 19/11/2022
Fitting new windows
Customer Service
Quality
Value
I decided to change my windows to upvc as my frames were rotting away needed changing . So the guys came on time worked really hard from start to finish and went above and beyond to fix any issues that needed sorting. The windows look fantastic. Plus Sam explained how to use the new windows and features so that was helpful . Plus they cleared all the mess that was made . Yes great guys Christ & Sam thank you for doing the work.
Customer in Greater London Posted on 10/11/2022 , work completed 10/11/2022
Great service from start to finish
Customer Service
Quality
Value
We used Barnet Window Company to supply and fit our new front door. The level of service and professionalism of this company is absolutely fantastic. They were reliable, knowledgeable and friendly. Kim fitted our door. He was very tidy and his workmanship was great. I would have no hesitation recommending this company, in fact I have already. We were given the company's name from friends who had used them too. 100% I would used them again shod we need to.
Customer in Hertfordshire Posted on 10/11/2022 , work completed 07/11/2022
above and beyond
Customer Service
Quality
Value
Both Spencer and Dave have been a pleasure to have around. They have worked efficiently and considerately. More than that, they have done extra things for me, like clearing the drainage that was blocked after heavy rain and fixing the side gate lock. I appreciated the way they did this without waiting to be asked. The office staff have also impressed me, with polite and prompt communications. I would warmly recommend Barnet Windows to anyone.
Customer in Greater London Posted on 04/11/2022 , work completed 04/11/2022
New window and door
Customer Service
Quality
Value
Very pleased with new windows and stable door. Work completed by Kim who was a very pleasant chap and worked like a demon, even when the rain was lashing down. Very happy to recommend
Customer in Greater London Posted on 02/11/2022 , work completed 01/11/2022
Efficient, professional and pleasant to deal with
Customer Service
Quality
Value
This is my third time using Barnet Windows. As before, from ordering to installation, everything went smoothly, efficiently and pleasantly. Kim did a very professional job installing my new aluminium back door, making good and plastering bits of the surround. I always appreciate the prompt response to initial enquiries and visit to assess requirements, the quick survey appointment and the precise information provided on timetable for production and installation.
Customer in Greater London Posted on 02/11/2022 , work completed 02/11/2022
100% satisfied with the new door and the service.
Customer Service
Quality
Value
We are very happy with our new door. The price was on a par with our other quotes, but we found their sales team much more helpful. From sales to fitting we had friendly and efficient service and we would definitely use this company again.
Customer in Greater London Posted on 31/10/2022 , work completed 24/10/2022
Great windows
Customer Service
Quality
Value
Chris and Sam both arrived on time, and were very patient with the parking situation, which on our street is a big problem. They installed 6 double glazed windows, both upstairs and downstairs. They worked very diligently, and never bothered us, only to ask questions about the finish of the windows. They were clean, sweeping up after the work, and then explained to us how the products work. Very pleasant workers, all completed within one day, when we thought that it might take two. We are very happy with the whole service.
Customer in Greater London Posted on 28/10/2022 , work completed 27/10/2022
New window
Customer Service
Quality
Value
Kim arrived early, was pleasant and efficient, completing the work carefully and tidied up thoroughly after explaining how the new window worked. I would strongly recommend Barnet Window Company.
Customer in Greater London Posted on 05/10/2022 , work completed 03/10/2022
Highly skilled, courteous, and professional
Customer Service
Quality
Value
Our experience, from our initial inquiry through to the installation, has been outstanding. Barnet Window Company was highly recommended to us. We required a set of patio doors for a roof extension. Everyone working in the company has been responsive, responsible, and courteous regarding our questions, appointment arrangements, and delivery. Chris and Sam, the installers were highly skilled, patient, and friendly. We are delighted with the result!
Customer in Greater London Posted on 27/09/2022 , work completed 26/09/2022
The trader replied (on 23/11/2022)
Thank you for taking the time to leave us a review, it is much appreciated. We are delighted to hear how happy you are with your patio doors and the service provided. Many thanks from the team at Barnet Window Company
Excellent Service
Customer Service
Quality
Value
We had our patio doors and a very large bedroom window replaced. Barnet Windows are our 'local' double glazing firm so we knew several neighbours and friends who recommended them. Every thing went well - all appointments were kept and the installation went well. With the reservation that we have only had the windows for a week so far everything about the selection and installation of the windows had been very professional
Customer in Greater London Posted on 03/09/2022 , work completed 23/08/2022
The trader replied (on 06/09/2022)
Thank you for taking the time to leave us a review, it is much appreciated. We are delighted to hear how pleased you are with your patio doors and bedroom window. It is also a pleasure to hear that everything ran smoothly with all appointments and the installation. Many thanks from the team at Barnet Window Company.
Excellent service
Customer Service
Quality
Value
This is the second time we have used BWC and they have provided an excellent sales, after sales and fitting service on both occasions. Kim fitted both doors and he was friendly and extremely knowledgeable which helped both installations run smoothly. All in all, we would definitely use BWC again and would highly recommend them.
Customer in Hertfordshire Posted on 16/08/2022 , work completed 15/08/2022
The trader replied (on 30/08/2022)
Thank you for taking the time to leave us a review, it is much appreciated. We are delighted that you have returned to us for another installation and are once again pleased with both the product and service provided. Many thanks from the team at Barnet Window Company.
Conservatory roof conversion
Customer Service
Quality
Value
We need to replace our conservatory roof, it was always unusable in the summer and cold in the winter and then it sprung a leak. John of Barnet Windows arranged a site visit and advised us of the options that were available. The option that we thought would work best for us was to fit a proper roof, tiled, insulated and plastered. We really liked the idea and we were very happy with the plans that he provided and the quote. By this time we were already impressed with the company and then they came to do the installation. Wow, just wow. The team at Barnet Windows are so talented. The work is first class and they were so tidy throughout the whole job. Each and everyone one of them really cared about the work and the transformation from unusable conservatory to a wonderful space that is now categorised as an extension has to be experienced to be believed. Even in the recent 39 degree heat the room wasn't much warmer than the rest of our house and in the winter we used our new room very often. Thanks to the whole team, we are delighted with the job.
Clive in Greater London Posted on 10/08/2022 , work completed 17/07/2021
The trader replied (on 30/08/2022)
Dear Clive, Thank you for taking the time to leave us such a detailed review. We are delighted to hear how pleased you are with your conservatory roof conversion and the service provided by our team. Knowing we have improved this area of your home is wonderful. Many thanks from the team at Barnet Window Company.
Great Job Done
Customer Service
Quality
Value
We were delighted to return to Barnet Windows as they have previously proved to be helpful, effective and accurate in the whole process of keeping appointments, responding to any questions and simply carrying out the fitting as and when booked to do so. No changes in the invoice was made. This time we had a pair of new French doors and a new back door in the kitchen. Kim Morris worked through the day to install these; helpfully working round our needs for access to the areas. He finished an hour or so before expected and every thing was cleared away and left in excellent order. In any contacts the staff introduce themselves by name and gave a clear summary of the invoice and payment schedule. Any question was answered promptly and we are very happy to recommend using Barnet Window Company.
Customer in Greater London Posted on 07/08/2022 , work completed 03/08/2022
The trader replied (on 10/08/2022)
Thank you for taking the time to leave us a review, it is much appreciated. We are delighted that you returned to us for your French doors and kitchen door and that the service was once again to your satisfaction. All comments will be passed onto Kim who will be most pleased. Thanks again from the team at Barnet Window Company
Reliable and fast
Customer Service
Quality
Value
We wanted new bathroom and kitchen windows/door. Tommy stated it may take 12-14 weeks for delivery but it came within 8 weeks. Abbey sorted out the installation date. Sam and Chris did the installation who were very polite and helpful and cleaned all the mess afterwards. There was slight problem with one of the windows after job was completed. April helped us out with that. Excellent job from start to finish.
Customer in Greater London Posted on 02/08/2022 , work completed 25/07/2022
The trader replied (on 10/08/2022)
Thank you for taking the time to leave us a review, it is much appreciated. We apologise for the slight problem that you experienced with your window but are pleased that it was rectified and you are delighted with both the product and service provided. Many thanks from the team at Barnet Window Company
Barnet Window Company
Customer Service
Quality
Value
We contacted Barnet Window Company as we wanted to replace old existing windows in our bedrooms. The whole process was easy, they did not keep us waiting, the customer service is excellent. The surveyor was very polite and efficient. The windows were fitted with minimal disruption, by Kim, who was also very polite and cleaned up all afterwards. One of the windows had a slight imperfection, which we had not noticed, but the company have ordered a replacement at their expense, and we were very impressed. Thoroughly recommend.
Sharon in Greater London Posted on 26/07/2022 , work completed 25/07/2022
The trader replied (on 27/07/2022)
Dear Sharon, Thank you for taking the time to leave us such a detailed review, it is much appreciated. We are delighted to hear how pleased you are with our customer service and that Kim, a member of our installations team was efficient and tidy. Many thanks from the team at Barnet Window Company
Good replacement window in difficult times
Customer Service
Quality
Value
We asked Barnet Window Company to replace our 1930's leaded window with a double glaze window with the similar design to maintain the original house design. They completed to work programme in the time period they agreed in the difficult times of Covid19 in 2022. They are efficient and completed the work with a good window fitted by Kim which we really like.
Andrew in Hertfordshire Posted on 25/07/2022 , work completed 19/07/2022
The trader replied (on 27/07/2022)
Dear Andrew, Thank you for taking the time to leave us a review, it is much appreciated. We are pleased to hear that you are happy with your window and the service provided. Many thanks from the team at Barnet Window Company
Very good service
Customer Service
Quality
Value
New glass door into garden was installed. Everything works well. Punctual and efficient. Team cleaned up after themselves.
Which? Trusted Traders Consumer Posted on 21/07/2022 , work completed 20/07/2022
The trader replied (on 27/07/2022)
Thank you for taking the time to leave us a review, it is much appreciated. We are delighted to hear that your new glass door works well and that the service provided was punctual and efficient. Many thanks from the team at Barnet Window Company
New home, new windows
Customer Service
Quality
Value
We needed to replace our front three windows and as we had been pleased with Barnet Windows services before we asked them to quote again. It was a competitive quote and we were comfortable that they would do a good job so we proceeded with them. There was good communication throughout the initial ordering process, Abby being particularly supportive and helpful. The delivery day arrived and Spencer the installer arrived very promptly. He laid dust sheets over all the floors and furniture in the areas affected. He removed the old windows with very little mess and damage and set about building the new windows, making good and applying finishing touches. The three windows were in place, rubbish removed and hand over performed within about 6 hours in total. All done on the hottest day so far this year. We are very pleased with our new windows. Many thanks Spencer. Good job.
Customer in Hertfordshire Posted on 16/06/2022 , work completed 16/06/2022
A good job done and excellent service overall
Customer Service
Quality
Value
My large bedroom window was fitted within the time scale originally indicated when placing the order, and throughout the process the service from the various BWC personnel involved was courteous and efficient. The actual installation work was carried out well by Kim, assisted by Andy for a while (and also briefly by myself and a neighbour to help raise the window from the outside to the first floor), and the whole job was completed surprisingly quickly - a couple of hours sooner than I had expected. Kim also cleaned up well with the vacuum cleaner when finished. The window adds a considerable improvement to the room's interior and to the exterior of the house's rear elevation. Thanks to April for her very helpful and prompt response when I reported some minor damage to the stairway walls (following an unsuccessful attempt to carry the new window via the interior). This complaint was quickly resolved to my satisfaction.
Customer in Greater London Posted on 11/06/2022 , work completed 27/05/2022
Excellent service as usual
Customer Service
Quality
Value
I've used Barnet Window Company several times and wouldn't hesitate to use them again. The process is seamless with helpful and knowledgeable staff. Sam fitted the window in question - he turned up on time, was courteous and got the job done very efficiently.
Customer in Greater London Posted on 18/05/2022 , work completed 17/05/2022
Bi-folding doors
Customer Service
Quality
Value
Brilliant improvement to the house and excellent workmanship. Loving using them in this warm weather. Very efficient installation and follow up. Thank you.
Sharon in Greater London Posted on 17/05/2022 , work completed 04/03/2022
New front door
Customer Service
Quality
Value
Great work by Barnet Window Company, Kim arrived on time and explained everything clearly, did an excellent job and left with the place clean and tidy. I would highly recommend to anyone else needed their services.
David in Greater London Posted on 14/05/2022 , work completed 13/05/2022
New back Door
Customer Service
Quality
Value
We used Barnet Window Company from a recommendation and were not disappointed. Kim arrived on time this morning to fit a new back door and we're really happy with his work. He was polite and efficient and explained everything clearly and was able to answer any questions we had. We would highly recommend Barnet Window Company- they provide an excellent service!
Customer in Greater London Posted on 06/05/2022 , work completed 06/05/2022
Excellent again
Customer Service
Quality
Value
An excellent experience from start to finish. This wasn't the first time that I had used Barnet Windows and I expect it won't be the last. They are highly professional, courteous, communicative and know and understand what customer service is all about. They turned up when they said they would, the quality of their workmanship was excellent, they had one of their management team check over the completed work and all of their staff were polite and evidently keen to ensure that I was satisfied with all aspects of the works. They aren't the cheapest but, as John Ruskin once said, "There is scarcely anything in the world that some man cannot make a little worse, and sell a little more cheaply. The person who buys on price alone is this man's lawful prey." Enough said!
Customer in Greater London Posted on 05/05/2022 , work completed 04/05/2022
Leaded window to landing
Customer Service
Quality
Value
Throughout the duration of the job we received a fantastic service. Andy & Kim, the installers were polite & efficient. Abby, Paul, Steve and April in the office, were excellent during the management of the works. We are very happy with the window - a stained glass unit in the style of the original. Great communication from start to finish. We have used Barnet Window Company few times over the past 18 years and would happily recommend them to freinds and family.
Customer in Greater London Posted on 04/05/2022 , work completed 03/05/2022
New front door
Customer Service
Quality
Value
From ordering to installation, we were really pleased with all our communication with this family-run business. The fact that it was a family run was one of the reasons we went to them to install a new front door. I cannot speak highly enough about them. A gem of a company in the times we are living and what a find. All the staff we came in contact with were very pleasant, professional and nothing was too much trouble. Emails and phone calls arrived when they said they would. Sam Richards arrived to install our new door. He introduced himself and considering it was first thing in the morning, he was bright and cheery, very courteous and immediately got on with the job in hand. After installation, he explained what he had done, asked us to open and shut the door and we were very pleased with the quality of his work and professionalism.
Customer in Greater London Posted on 21/04/2022 , work completed 19/04/2022
Job well done
Customer Service
Quality
Value
Chose to use this trader on recommendation from family member who was full of praise for the work done, From original enquiry about double glazed window replacement until completion there were no hiccups, we had a first visit from Tommy who measured and assessed the work to be done, this was followed up with our plan of works and a quote for the cost. We then had a follow up survey and everything was good to go. Fitting day was earlier than expected due to a cancellation which was great for us, we had Sam as our fitter who was punctual friendly and very good at his job, we had very minimal mess and disruption and he left everything tidy. He then explained the features of the windows and operations and gave us spare keys. I would have no hesitation in recommending Barnet Windows to anyone.
Customer in Greater London Posted on 07/04/2022 , work completed 07/04/2022
Great windows and a great experience!
Customer Service
Quality
Value
I've just had all the windows in my flat replaced by Barnet Windows and it's been a first-class experience from start to finish. Without exception, every member of the team I met or spoke with has been efficient, knowledgeable, professional and friendly – always going the extra mile to allay any concerns I had. Dave and Spencer did an excellent job fitting the windows and left everything clean and tidy. James visited daily to check how things were going and they all answered any questions I had throughout the installation. A huge thank you to everyone involved – I'm really pleased with my new windows and would highly recommend Barnet Windows.
Customer in Greater London Posted on 25/03/2022 , work completed 23/03/2022
We love our new windows!
Customer Service
Quality
Value
We had new front windows installed, in the bay window, upstairs bedroom, and bathroom. Tommy came out to measure, and helped us choose the right windows for what we wanted. On the day of installation, Kim and Sam worked very hard and did an excellent job. They tidied up well, after the work was completed. They were very knowledgeable, and answered all our questions. We think Barnet Window Company is a great company. We have used them before, and we will be using them on our next project.
Customer in Greater London Posted on 25/03/2022 , work completed 23/03/2022
Great new door!
Customer Service
Quality
Value
Our previous door from many years ago even before we moved in was starting to fall apart. Gave Barnet Window Company a call and the process was pretty flawless from survey to fitting. Had to chase a couple of times from initial chat to fitting as they did seem v busy but it went v quick once it was surveyed. Team was great at answering questions too. Price was good vs others I checked with.
Customer in Greater London Posted on 10/03/2022 , work completed 09/03/2022
Speedy and efficient fitting of new front door
Customer Service
Quality
Value
Spencer and Dave completed the work in just a few hours, ensured that it fitted with existing skirting and spent time making sure we were familiar with the mechanisms and basic care. Thanks very much for the care taken.
Customer in Greater London Posted on 16/02/2022 , work completed 16/02/2022
Excellent work and lovely windows
Customer Service
Quality
Value
Dave and Spencer worked really hard to get our windows fitted in the allocated dates and did a fantastic job. They were very helpful with little extras and cleaned up well after each day. From the initial stages of choosing the windows, through the surveying process to the finished result, everyone at the company was informative, patient and professional. The work was done to the agreed schedule and budget. We're really pleased with our windows and are happy to recommend Barnet Window Company.
Customer in Greater London Posted on 14/02/2022 , work completed 11/02/2022
Great company and excellent job as always
Customer Service
Quality
Value
Have used Barnet Window Company several times in the past and have always been very satisfied. Kim came today on time and took his shoes off and put down dustsheets and fitted the new cloakroom window quickly and efficiently. He was very pleasant and did a great job. Would recommend him and the Company wholeheartedly.
Jacky in Greater London Posted on 10/02/2022 , work completed 10/02/2022
Small but great
Customer Service
Quality
Value
I only had one small window that needed to be replaced. However, Barnet Window Company treated me as if I was spending £££'s. I felt very well looked after. They listened to my brief and the replacement window is just what I needed. I hadn't used them before but I would only use them in the future.
Penny in Chipping Barnet Posted on 08/02/2022 , work completed 03/02/2022
Excellent from start to finish
Customer Service
Quality
Value
Barnet Windows have just completed replacing all of our windows, along with our front door. The service throughout has been brilliant. Paul who handled the initial visit an estimate was really helpful and informative, without any sales pressure. Steve came around for a detailed survey and was equally helpful and happy to answer any questions. Abigail and April in the office have kept us fully informed on the progress of our order, with installation taking place pretty much spot on with the initial estimated date. The installation itself was carried out by Dave and Spencer. The guys turned up bang on time, let us know exactly what they would be doing to help minimise disruption and worked incredibly hard. They did a brilliant job and left everything clean and tidy. They took the trouble to answer in detail any questions we had and came across as really taking pride in the job. Finally, James turned up each day to ensure all was going well and that everyone was happy with the job.
Customer in Greater London Posted on 01/02/2022 , work completed 01/02/2022
Door installation
Customer Service
Quality
Value
Spencer Heron from Barnet Window Company installed our new door and did a very good and prompt job. Customer friendly, he explained everything about it once installed. I would recommend this company and Spencer Heron to anyone for new door installation.
Customer in Greater London Posted on 19/01/2022 , work completed 13/01/2022
Fantastic work and great service
Customer Service
Quality
Value
We used Barnet windows to replace the majority of our windows in our house. The service was best in class. From the measuring up and getting the quote through to the installation, the company has been nothing but wonderful to work with. Courteous and prompt in replying to our requests, great fitting service (on time, and super work). They have taken all the stress out of the whole process as you know you are dealing with super professionals. Great value for money
Customer in Greater London Posted on 07/01/2022 , work completed 07/01/2022
Replacement Windows
Customer Service
Quality
Value
Barnet Window Company have recently replaced all of our slowly decaying wooden casement windows with new uPVC sash windows. From the outset they were very easy to deal with, providing a quote that was immediately competitive with a well-known national windows company but without the nonsense of special, time-limited, discretionary discounts, that the larger firms like to use to hide their real prices. The windows were fitted about a month ahead of the originally scheduled date and completed within three days. The installers worked quickly and tidily and we were very pleasantly surprised with how little damage there was to the surrounding paint and plasterwork etc. after completion. We are very pleased with the end result; the new windows together with some other work has completely transformed the appearance of our property. Many thanks to everyone involved for a great job- we’re very happy to highly recommend Barnet Window Company.
Customer in Hertfordshire Posted on 23/12/2021 , work completed 25/11/2021
Efficient and professional window replacement installation
Customer Service
Quality
Value
From initial contact with the company to completion of the work, all aspects of our dealings with Barnet Windows were efficient, professional and courteous. The whole process was fully explained and that included choice of materials, timings, costs and potential disruption. The two fitters (Dave & Spencer) were quick, efficient, professional and courteous. The also kept any mess to a minimum and checked with us if any changes were necessary. We are more than happy with their workmanship. They did a great job!
Sara in Hertfordshire Posted on 07/12/2021 , work completed 07/12/2021
Excellent service and windows
Customer Service
Quality
Value
Having received three quotes I chose Barnet. They were not the cheapest but you get what you pay for. I was very pleased with the overall standard of service and quality of windows from Barnet Windows. The windows look excellent and have a super feeling of quality about the. The installer, Kim, did a great job. I would totally recommend this company.
Customer in Greater London Posted on 06/12/2021 , work completed 02/12/2021
Excellent communication from beginning to end
Customer Service
Quality
Value
Replaced two double glazed windows. Excellent communications via the office and email from start to finish. All staff we had contact with were knowledgeable, polite and efficient and answered any enquiries. We were kept informed of progress throughout. The quality of the product, installation and finish looks good - although we are not qualified to comment on the technical aspects of this. Because of our confidence in the company we did not seek a competitive quote. The price seemed very reasonable to us. Overall we were very satisfied with this company and would have no hesitation is using it again.
Customer in Hertfordshire Posted on 03/12/2021 , work completed 26/11/2021
Replacement of loft window.
Customer Service
Quality
Value
A 27 year-old window frame in the loft gable end was removed and a leak between the side panel and sill located. The leak was sealed and a new window installed. Internal access and most of the work took place from the loft stairwell, with external access via scaffolding assembled for roofers. The work was completed as planned, scheduled and budgeted, with the costs of scaffolding covered by a separate, simultaneous roofing contract. The fitter took two hours and also provided additional advice on another window, adjusted the front door hinges and replaced a damaged window sill end plate. The fitter went out of his way to be helpful, was very courteous and explained how best to deal with the leak. I was shown the key steps in the work and could see how the installation took place to ensure it was water-tight. It was a postive experience and a model of professional work, by a company that has done work for us for over fifteen years.
Customer in Greater London Posted on 29/11/2021 , work completed 25/11/2021
New windows and doors
Customer Service
Quality
Value
All members of this local company were pleasant and efficient. Communication was good and our questions were patiently answered. A good covid protocol was adhered to. We had all windows and doors replaced by Spencer who worked hard to complete the work to a good standard in 2 days.
Customer in Greater London Posted on 26/11/2021 , work completed 09/11/2021
Always a pleasure
Customer Service
Quality
Value
Kim and Sam completed the installation of our replacement doors and windows most efficiently and entirely to our satisfaction. It was a pleasure to deal with them and with all the staff of Barnet Windows. I would not hesitate to recommend them.
Customer in Greater London Posted on 17/11/2021 , work completed 17/11/2021
Excellent French doors installation by Kim
Customer Service
Quality
Value
Great job by Kim Morris. Arrived on time, very polite, worked hard, extremely tidy. All in all, highly recommended.
Customer in Greater London Posted on 09/11/2021 , work completed 05/11/2021
The trader replied (on 17/11/2021)
Thank you for taking the time to leave us a review. We are pleased to hear how delighted you are with your installation and service provided. We will pass on your kind comments to Kim. Many thanks from the team at Barnet Window Company.
Excellent quality of door and work carried out!
Customer Service
Quality
Value
I am very satisfied with the door and the friendly workmanship carried out by Sam. It is great to have a local company doing work one can rely on and will recommend Barnet window company to all my friends and Neighbours! Thank you Barnet Window Company!
Customer in Greater London Posted on 08/11/2021 , work completed 05/11/2021
The trader replied (on 09/11/2021)
Thank you for taking the time to leave us a review, it is much appreciated. We are delighted to hear how pleased you are with your door along with the service provided. Many thanks from the team at Barnet Window Company
Front door installation
Customer Service
Quality
Value
Clean tidy, neat, Kim & Sam were courteous and polite. When I need door or window installers in the future I won't look any further than Barnet Windows.
Customer in Greater London Posted on 28/10/2021 , work completed 11/10/2021
The trader replied (on 04/11/2021)
Thank you for taking the time to leave us a review. We are pleased to hear how courteous and polite our installations team were and that you are happy with your new front door. We look forward to working with you again in the future. Many thanks from the team at Barnet Window Company.
Excellent Work
Customer Service
Quality
Value
We have used this company for over 20 years. They have done a very good job replacing our loft windows. Tim Morris was the installer.
Which? Trusted Traders Consumer Posted on 14/10/2021 , work completed 05/10/2021
The trader replied (on 19/10/2021)
Thank you for taking the time to leave us a review. We are delighted that you have been a customer of ours for over 20 years and that you are still happy with the products and service provided. Many thanks from the team at Barnet Window Company.
A Lovely New Window
Customer Service
Quality
Value
Sam, the fitter, was efficient, effective and clean. Once he had finished he very helpfully showed me how to turn a window so that it can be more easily cleaned on the outside. He also cleaned out one of our gutters. This was because scaffolding had been erected for the installation of the window, so he could use the scaffolding to access the gutter.
Customer in Greater London Posted on 06/10/2021 , work completed 04/10/2021
The trader replied (on 19/10/2021)
Thank you for taking the time to leave us a review. We are delighted to hear how pleased you are with your new window along with the service provided. Many thanks from the team at Barnet Window Company
Sash window replacement
Customer Service
Quality
Value
Barnet Window Company replaced all our sash windows recently. Despite heavy rain on the first day of the installation the work was completed within the week. Windows run smoothly and all interior woodwork completed to a high standard. Spencer and Dave were punctual, polite and cleaned up at the end of each day. A little snagging needed doing but was this handled efficiently and courteously. The whole team have been a pleasure to deal with from the initial meeting to installation and post installation contact. I can enthusiastically recommend Barnet Window Company.
John in Greater London Posted on 01/10/2021 , work completed 17/09/2021
The trader replied (on 19/10/2021)
Dear John, Thank you for taking the time to leave us such a lovely review. We take pleasure in hearing how pleased you are with your new Sash windows along with the service provided. Thank you for recommending us. Many thanks from the team at Barnet Window Company.
Efficient, friendly service
Customer Service
Quality
Value
Barnet Windows replaced my patio doors and bathroom window. They were friendly and helpful from the first contact and there was no pressure to buy, which I really appreciated. They were happy to discuss the various options and to provide a new quote when I changed my mind. The pricing was clear and reasonable and they responded quickly to any queries. Everyone I dealt with was helpful and I felt like they really wanted to do a good job. Kim carried out the installation; he was polite, made an effort to keep the house clean while he was working and tidied up when he had finished. I am very pleased with my new doors and window, which are obviously good quality. Window companies have a poor reputation but Barnet Windows proved to be the exception and I would fully recommend them - I will definitely be using them again.
Patricia in Greater London Posted on 28/09/2021 , work completed 28/09/2021
The trader replied (on 30/09/2021)
Hi Patricia, Thank you so very much for taking the time to leave us a review, it is much appreciated. We are delighted to hear how pleased you are with your new patio doors and bathroom window as well as the service provided. We will be sure to pass your comments onto the team, especially Kim. We look forward to working with you in the future. Many thanks from the team at Barnet Window Company
Great work
Customer Service
Quality
Value
Excellent work carried out on 2 very large sliding doors. Courteous and respectful to us and the rest of the room they were working in. Very large wall window/sliding doors fitted beautiful. All mess cleared and the old window, door, frames were taken away. Highly recommend
Customer in Greater London Posted on 22/09/2021 , work completed 20/09/2021
The trader replied (on 23/09/2021)
Thank you for taking the time to leave us a review, it is much appreciated. We are delighted to hear how pleased you are with your sliding doors along with the service provided. Many thanks from the team at Barnet Window Company
Excellent family company for windows
Customer Service
Quality
Value
I received an excellent service from my initial enquiry to the fitting and final customer service - sign off. I am a huge fan of family run businesses as the service and quality leave the mainstream suppliers so far behind. I was surprised how competitive on pricing the windows worked out at. My fitter was very knowledgeable and happy to answer my queries and stayed until I checked everything. Also the tidiest fitter i have ever seen - i could hardly tell he had been! Highly recommend Barnet Window Company to anyone looking.
Julie in Hertfordshire Posted on 15/09/2021 , work completed 14/09/2021
The trader replied (on 23/09/2021)
Dear Julie, Thank you so very much for taking the time to leave us such a great review. We are delighted to hear how happy you are with the service provided and that your installation was completed efficiently. Many thanks from the team at Barnet Window Company.
New kitchen window
Customer Service
Quality
Value
The work was carried out as requested and to the agreed budget. Full marks to the fitter, Spencer, who arrived at the time scheduled and worked steadily throughout the morning; he was friendly, considerate and painstaking. This work completes the rolling programme of new windows at the back of the house fitted by Barnet Window Company over the past years.
David in Greater London Posted on 12/09/2021 , work completed 10/09/2021
The trader replied (on 23/09/2021)
Dear David, Thank you for taking the time to leave us a review, it is much appreciated. We are delighted that you are pleased with the installation of your new windows along with the service provided by our fitting team. We hope to work with you again in the future. Many thanks from the team at Barnet Window Company.
Professional, Punctual, and Polite
Customer Service
Quality
Value
The company were contracted to replace 5 windows. They honoured their time scale for the work to be completed within budget, from the initial survey to the end of the project. Fitters Spencer and Sam aided by Kieran were punctual each day and were extremely polite respecting our household. We have used this company before and once again were competent and providing a good standard of work. The company were very good about keeping us up to date with appointments and any developments. We would not hesitate to recommend this company again.
Customer in Greater London Posted on 08/09/2021 , work completed 07/09/2021
The trader replied (on 23/09/2021)
Thank you for taking the time to leave us such a great review. We are delighted to hear how pleased you are with the installation of your new windows and that we respected both your property and honored our timescale for the work to be completed. Many thanks from the team at Barnet Window Company
First class in every way
Customer Service
Quality
Value
Having all your windows and doors replaced is a huge job. It's also a big investment, so I wanted the very best company. Barnet Window Company was highly recommended to me. From my initial enquiry when the director Tommy came to see my house, I knew I was in safe hands. Right through to the final polish of my new front door handle, everyone involved in the project has been thoroughly professional and approachable. The fitters themselves deserve particular mention. Chris and Spencer worked their way expertly and consistently through my house, were timely, polite, helpful and tidy. I have complete confidence in their work. And they made it much less of an upheaval than I had imagined. The job came in bang on time. The result is fantastic. No more decaying window frames and draughty doors. Better insulation. Increased security. Most importantly, no more worry. And it's like my house has had a face-lift! I'm only sorry I left it so long to have it done. I would absolutely recommend BWC without hesitation.
Customer in Greater London Posted on 26/08/2021 , work completed 25/08/2021
The trader replied (on 23/09/2021)
Wow! What a truly wonderful review. Thank you so very much for taking the time to relay how delighted you are with the installation of your new windows and doors. It is a pleasure to hear you describe the service you received and how we have helped to transform the appearance of your property. We hope to work with you again in the future. Many thanks from the team at Barnet Window Company.
Happy customer!
Customer Service
Quality
Value
Would highly recommend using the Barnet window company, from start to finish they were very professional, very pleased with the results and Kim made sure everything was finished to an extremely high standard, thank you!
Customer in Greater London Posted on 19/08/2021 , work completed 16/08/2021
The trader replied (on 23/09/2021)
Thank you for taking the time to leave us a review, it is much appreciated. We are delighted to hear how pleased you are with your installation and the service provided. Many thanks from the team at Barnet Window Company
Great job,
Customer Service
Quality
Value
We’re very pleased with our new double glazed sash windows, installed smoothly and cleanly by Chris and Spencer. Highly recommended.
Customer in Greater London Posted on 17/08/2021 , work completed 06/08/2021
The trader replied (on 23/09/2021)
Thank you for taking the time to leave us a review. We are delighted to hear that your sash windows were installed smoothly and that you are pleased with the service provided. Many thanks form the team at Barnet Window Company.
New Windows
Customer Service
Quality
Value
Overall a very good quality service, and a simple process from start to finish, and the 3 fitters, Chris, Spencer and Dave compliment the company well with their good work and cleanliness, I have used this company for a few years now and it's always a good service with no problems,
Linda in Greater London Posted on 17/08/2021 , work completed 16/08/2021
The trader replied (on 23/09/2021)
Dear Linda, Thank you for taking the time to leave us a review, it is much appreciated. We are delighted to hear how pleased you are with your new windows along with the service provided. Many thanks from the team at Barnet Window Company
New Front Door
Customer Service
Quality
Value
From James (the owner) to Sam (the fitter) and everyone else at Barnet Window Company they couldn't do enough to help with this purchase and I would happily give a 5-star recommendation for this company. From start to finish, it was made a really easy purchase and the fitting was perfect thank you all
Customer in Hertfordshire Posted on 27/07/2021 , work completed 15/05/2021
The trader replied (on 23/09/2021)
Thank you for taking the time to leave us a review. We are pleased to hear how happy you are with your installation and service provided. Many thanks from the team at Barnet Window Company
Won't go anywhere else
Customer Service
Quality
Value
We originally wanted a conservatory built but when John came round he gave us the many negatives. He did not try to sell us the conservatory that Anglian tried so hard to sell. When we decided not to go ahead as it would be too small John even said he thought we had made the right decision as it was a lot of money for what we were actually going to get. We really appreciated his honesty in that decision making. We then decided to have a new porch built and new patio doors. Everyone in their team was superb from John to Tony the builder, Abbey at the office and the installers Chris & Spencer. They gave us a price and that was the price we paid and all work was done on time with top quality professional people all the way through. At no time was any pressure put on us and no hard selling. We were just given the information and allowed to decide for ourselves. I really can't speak highly enough of this company. We intend to get more work done in the coming year and we are not even going to waste other companies time by getting quotes from them. We will go straight to Barnet Window Company as I know they will give us a good, honest price for the top quality work they provide.
Dave in Greater London Posted on 19/07/2021 , work completed 19/07/2021
The trader replied (on 23/09/2021)
Dear Dave, Wow! Thank you so very much for taking the time to leave us such a fantastic review. It really is appreciated. Your honesty in describing the journey with us means a great deal and represents everything we believe in with regard to no hard sell. We are delighted to hear how happy you are with your porch and patio doors along with the service provided. We hope to work with you again in the future. Many thanks from the team at Barnet Window Company.
Really pleased with our new windows and door
Customer Service
Quality
Value
Everyone we dealt to at Barnet Windows was professional, followed Covid protocols and were helpful. Tommy our first contact came to measure, quote and offer advice, which we took, and we are so pleased with the final result - an amazing picture window onto our garden which makes the kitchen feel so much bigger. Back at the office, Abby kept us informed of timings and fitting dates. Kim, who fitted the windows, did so quickly and effectively, he was an expert in seeing what needed to be done, was good company and tidied up after each day's work. I would definitely recommend this company to anyone looking to replace windows or doors and we will be using them again.
Llorett in Greater London Posted on 19/07/2021 , work completed 14/07/2021
The trader replied (on 23/09/2021)
Dear Llorett, Thank you for taking the time to leave us such a fantastic review. We are delighted to hear how smoothly the installation of your windows and door went and that you are happy with the end result. We look forward to working with you again in the future. Many thanks from the team at Barnet Window Company
Replacing an old wooden conservatory
Customer Service
Quality
Value
Barnet window company were great. Initial visit was quick, surveyor came a few weeks later, and by middle of July it was done. Took 4 days. Conservatory looks magnificent and the 2 guys who did it were really helpful. Would really recommend.
Thomas in Greater London Posted on 15/07/2021 , work completed 15/07/2021
The trader replied (on 23/09/2021)
Dear Thomas, Thank you for taking the time to leave us a review, it is much appreciated. We are delighted to hear how pleased you are with your conservatory along with the service provided. Many thanks from the team at Barnet Window Company
New Front Door
Customer Service
Quality
Value
The whole experience has been totally trouble free. From the first visit to discuss our options to the final fitting. There has been no pressure and the work was carried out efficiently and politely by Kim. I would have absolutely no hesitation in recommending this company.
Which? Trusted Traders Consumer Posted on 15/07/2021 , work completed 14/07/2021
The trader replied (on 23/09/2021)
Thank you for taking the time to leave us a review. We are delighted to hear that your experience was trouble free from the initial visit to the final fitting and without any pressure from ourselves. We hope to work with you again in the future. Many thanks from the team at Barnet Window Company
Replacement Front Entrance Door
Customer Service
Quality
Value
Having used Barnet Window Company Ltd for two previous replacement doors and received top class service, customer interaction and products, had no qualms in tasking them installing a new front door. Once again, I received exactly the same attention and quality product. Sam arrived and carried out a fantastic job. His demeanour and expertise apparent from the outset. I highly recommend this company for their fabulous service.
Graham in Hertfordshire Posted on 29/06/2021 , work completed 28/06/2021
The trader replied (on 29/06/2021)
Dear Graham, Thank you so very much for taking the time to leave us a review, it is much appreciated. We are delighted to hear that you returned once again for the installation of a new front door and are happy with both the product and service provided. Many thanks from the team at Barnet Window Company.
Window installation
Customer Service
Quality
Value
From start to finish a very professional company . Windows installed by Chris and Spencer. Came in got on with the job and completed them in 2 days. Had two large bays and two smaller bays done. Look terrific. Someone who saw them said they looked like bespoke windows. A very neat, clean, professional job. Thank you. I would not hesitate to recommend them.
Val in Greater London Posted on 26/06/2021 , work completed 23/06/2021
The trader replied (on 29/06/2021)
Dear Val, Thank you for taking the time to leave us a review, it is much appreciated. We are delighted to hear how pleased you are with your bay windows and the service provided. Many thanks from the team at Barnet Window Company.
Bi-Fold doors with blinds
Customer Service
Quality
Value
We had bi-fold doors with blinds fitted today by Dave and Sam. They arrived on time, worked hard all day and did an excellent job. They were tidy, efficient and friendly. The job was completed to our satisfaction.
Customer in Greater London Posted on 25/06/2021 , work completed 25/06/2021
The trader replied (on 29/06/2021)
Thank you for taking the time to leave us a review, it is much appreciated. We are pleased to hear that you are happy with the installation of your bi-fold doors along with the service provided. Kind regards and thank you from the team at Barnet Window Company.
Secondary Glazing
Customer Service
Quality
Value
Well established family company. Good quality product installed by competent tradesman. Glazing installed on the agreed programme and to the price. Tradesmen respectful of working inside an occupied home. Probably not the cheapest but long after the price is forgotten the quality will remain.
Dennis in Greater London Posted on 18/06/2021 , work completed 11/06/2021
The trader replied (on 29/06/2021)
Dear Dennis, Thank you for taking the time to leave us a review, it is much appreciated. We are delighted to hear how pleased you are with the quality of our products and service provided. Many thanks from the team at Barnet Window Company.
Excellent service, highly professional
Customer Service
Quality
Value
We needed new double front doors so I contacted Barnet Window Company on recommendation from a neighbour. The Sales Executive, Tommy came to our house to discuss the project and give us a quotation. His approach was very professional, he answered all our questions clearly, provided a quotation within our expected budget and gave us the confidence to take our enquiry further. We later visited the showroom where Tommy demonstrated a sample of the product which confirmed our intention place an order. The surveyor attended as arranged and the job was completed within the promised time frame and on budget. Pending the arrival of the doors the administration staff took care in keeping us appraised of the progress of te order and were keen to clarify any questions. I was impress by their conscientiousness in ensuring that all aspects of Covid regulations were adhered to. A copy of the invoice and guarantee was sent to us promptly. The installer, Kim Morris arrived early and started work immediately. He worked consistently and we were very pleased that the work was completed in a single day. Kim displayed a friendly but business-like approach and were were extremely impressed by the result. Here was a true expert and a very clean worker who tidied up carefully at the end and paid attention to every detail. Another member of the team came during the day and removed the old doors for disposal. The doors look great and we have no hesitation in recommending Barnet Window Company.
Richard in Greater London Posted on 15/06/2021 , work completed 10/06/2021
The trader replied (on 29/06/2021)
Hi Richard, Thank you so very much for taking the time to leave us such a fantastic review. It really is appreciated. It is wonderful to hear how delighted you have been throughout your journey with us from the initial sale to the final installation. Thank you for recommending us. Many thanks from the team at Barnet Window Company.
Excellent work
Customer Service
Quality
Value
Barnet Window Company had replaced the windows at the front of the house and on the landing, the work was quick, clean and to a very high standard. Mark and Spencer were very professional and respectful. I’m glad we had chosen Barnet Window Company.
Amina in Greater London Posted on 15/06/2021 , work completed 14/05/2021
The trader replied (on 29/06/2021)
Hi Amina, Thank you for taking the time to leave us a review. We are delighted to hear how happy you are with your windows and the service provided. Many thanks from the team at Barnet Window Company.
Great quality windows and glass roof, excellent customer service, superb fitting
Customer Service
Quality
Value
Barnet Windows have replaced all of our windows and doors, and have just completed the glass roof running the length of the house on the ground floor extension. We are delighted with the quality of the windows and doors, door furniture and locks, and with the expertise of the team throughout. In spite of Covid disruption, communication with Tommy regarding choice of windows and liaison with Abbi to arrange measurement and fitting was done to accommodate tight timings in between tenants. Steve did a great job of measuring, especially for the bespoke glass roof area. Chris and Spencer, along with Steve, did a superb job of fitting, were very neat and tidy workers and worked very hard, not even stopping when there was a hailstorm! Pricier than some other window companies, but absolutely great value for money as the extra quality is clear in the end result.
Customer in Greater London Posted on 05/06/2021 , work completed 26/05/2021
Great product and installation
Customer Service
Quality
Value
Barnet Window Company replaced my front door. The quote they gave was very reasonable and compared well with national companies. I was particularly pleased that this was the final price and I didn’t have to barter with them to try to knock the price down or listen to a hard sell before being given the quote. They quickly arranged a time to come and measure up and also organised installation at a time that was convenient for me. Everyone I dealt with at the company was friendly and approachable. Installation was completed by Kim who did the work with very little disruption and cleaned up well afterwards. I would recommend this company and would definitely use them again.
Customer in Greater London Posted on 03/06/2021 , work completed 03/06/2021
The trader replied (on 29/06/2021)
Thank you for taking the time to leave us such a fantastic review. We are delighted to hear how pleased you are with the installation of your front door and service provided. Many thanks from the team at Barnet Window Company.
Sash Window Installation
Customer Service
Quality
Value
This is the second time I have used Barnet Window Company and once again i have been impressed with the service. After originally delaying the replacement of the bathroom windows due to concern around potential damage to the tiling I decided to go ahead and I am so pleased I did. Chris and Spencer arrived promptly and quickly got on with the job. Care was taken to protect against damage and my concerns over damage to the bathroom tiling was completely unfounded. The end result was the brilliant installation of 3 windows, zero damage to the tiling and a job well done.
Customer in Greater London Posted on 19/05/2021 , work completed 18/05/2021
The trader replied (on 19/05/2021)
Thank you for taking the time to leave us a review, it is much appreciated. We are delighted to hear how pleased you are with your Sash window installation and the service provided. Many thanks from the team at Barnet Window Company.
Great experience all round
Customer Service
Quality
Value
We've used Barnet Window Company for almost all of our windows now and they are always great from start to finish. Kim installed our new windows and did a lovely job, very neat, tidy and friendly. Really pleased.
Customer in Greater London Posted on 19/05/2021 , work completed 18/05/2021
The trader replied (on 19/05/2021)
Thank you for taking the time to leave us a review, it is much appreciated. We are pleased to hear how delighted you are with your new windows and that Kim completed a neat and tidy installation for you. Many thanks from the team at Barnet Window Company
Faded front door
Customer Service
Quality
Value
Our front door is nearly 10 years old and the sun had faded the colour quite a bit. Called Barnet Windows who fitted it and they arranged for a company called Fixation to come round and see what could be done. The guy re-lacquered the door and it looks like new, we are very pleased with the result.
Paul in Greater London Posted on 13/05/2021 , work completed 13/05/2021
Great work and great service
Customer Service
Quality
Value
Kim did an excellent job at installing our new windows and I was impressed by the service we have received throughout the purchase. I have no hesitation in recommending Barnet Window Company.
Nicole in Greater London Posted on 09/05/2021 , work completed 06/05/2021
Front door and window installation, excellent experience would recommend!
Customer Service
Quality
Value
I recently had a door and window replacement by Barnet Window Company. Paul from the sales team took my order and the door came in several weeks early. I was lucky that I knew exactly what door style and brand I wanted so the order process was effortless. The price was reasonable compared to others I have seen but not the cheapest on the market. I would say the service definitely worth any extra cost. Abby then booked my installation date in and even moved it a few days earlier due to a cancellation. I was then extremely lucky to have Kim handle the installation on the day. His service was excellent and it took just over 5/6 hours to get the door and window replaced. He was able to correct a cosmetic issue caused by the old door not being level. Fixing a large gap around the door where the old plaster ended. The finished product looked superb, no detail spared and I would highly recommend this company!
Alexander in Greater London Posted on 06/05/2021 , work completed 24/03/2021
Excellent Service
Customer Service
Quality
Value
I have recently had Barnet windows to install my windows at the front of my house. They were efficient, friendly and reliable. When they said they would o things they did and having them in my own was easy and I felt very safe. I was changing a lot of windows which were sash and I wanted to maintain that feeling and the style and look is so completely lovely and modern for a composite I am chuffed to bits. I would totally recommend them to people as I had 2 other people come round who just looked at our area and inflated the price. One even did not give a quote after chasing. Barnet windows were fab!
Customer in Greater London Posted on 06/05/2021 , work completed 05/05/2021
Highly recommendable family company
Customer Service
Quality
Value
From designing & ordering my own front door online via an on-site survey to make sure that everything will fit until delivery and installation - it all went extremely smooth and very professional. The installer, Kim Morris, did an outstanding job. Minimal dust, minimal noise, very quick (well, I'd do it a lot slower and likely end up with a tilted door) and after the job he left the place cleaner than how we welcomed him ;-) I learned from Kim that Barnet Window Company Ltd is a small family company, which suddenly clarified a lot, as there was this personal touch to the whole process that you don't find with larger companies. Great job, I highly recommend them and will certainly return if I ever need more doors or windows!
Sven in Greater London Posted on 05/05/2021 , work completed 13/04/2021
High quality job all round
Customer Service
Quality
Value
Very pleased and weather proof now with our new windows. Whole process was very smooth and installation (while of course a bit noisy and dusty for a few days) was done to a high quality finish and left pretty clean. Windows have now lived through a couple of squally days and have done a great job, clearly a high quality product and installed with care and craft. There will be cheaper options out there I’m sure, but with two large bays, a stable door and other windows we thought good value and a professional experience all round. Level of making good on completion was better than I expected and all we need to do is paint.
Customer in Greater London Posted on 05/05/2021 , work completed 29/04/2021
Excellent and helpful design support and customer service and agreed dates were achieved and installation and end product first class
Customer Service
Quality
Value
The overall Barnet Window Company (BWC) experience exceeded expectations. The BWC team performed as set out on the website. The design options were developed with BWC input and cost implications clearly set out. The on-site survey process worked well and appropriate care given to ensuring the important details were communicated to our Builder. We made some late changes prior to final sign off and these were accommodated in an effective and helpful way. The installation was undertaken in a professional manner and very satisfactorily. All agreed dates and cost estimates prior to placing the order were achieved. Follow up documentation covering warranties is in process and we feel confident that this will be undertaken satisfactorily. Thank you to all of the Barnet Window Company team.
Chris in Greater London Posted on 25/04/2021 , work completed 12/04/2021
All Round Excellence
Customer Service
Quality
Value
We have now used Barnet Windows for two jobs. The first was a new front door and surrounding windows for our porch, the second was new windows for our kitchen. On both occasions the service and quality of the works carried out were exemplary. Every person I have dealt with at this company has been friendly, efficient and professional throughout - from Tommy, who handles the initial site visits, through to the office staff, surveyor accounts personnel and fitters. This company are probably not the cheapest around but the value for money in terms of products, service and all-round peace of mind is worth that bit extra. I would have no hesitation in using this company for further works and highly recommend them.
John in Greater London Posted on 21/04/2021 , work completed 29/03/2021
Highly recommended company
Customer Service
Quality
Value
I am extremely pleased with the work carried out by Barnet Windows to replace all the windows in my first floor flat. It was a pleasant experience from start to finish. Great customer service, reasonable price and work carried out to a very high standard. They worked around a problem with outside access to the rear of my property, and even built a ledge for my cat to look out of one of the windows!
Customer in Greater London Posted on 28/03/2021 , work completed 19/03/2021
Replacement Bedroom Window
Customer Service
Quality
Value
The service and communication from all members of the company were excellent - professional and reliable. The service provided was very efficient from start to finish. Kim installed my new window with minimum mess and provided useful advice.
Customer in Greater London Posted on 26/03/2021 , work completed 25/03/2021
Excellent work
Customer Service
Quality
Value
Very impressed with the work they carried out. Professional and friendly from office staff to installer. If you need new windows I would look no further and would highly recommend to anyone. Being a family business and not a big company says it all.
Lesley in Hertfordshire Posted on 24/03/2021 , work completed 17/03/2021
Replacement Doors
Customer Service
Quality
Value
Our external door from the kitchen to garden and rear door to the garage needed replacement. I had ongoing problems with the original kitchen door requiring several visits by the company to rectify. These repairs/modifications were never carried out to our satisfaction, which led to the new doors being ordered. The entire process from enquiry to site visit, surveying, etc... and eventually the removal of the old and the fitting of the new, was carried out with friendly professionalism. Throughout the entire time, communication via emails and texts kept us abreast of everything. Overall, the process was seamless, the work was carried out to our satisfaction and the product quality second to none. I would highly recommend Barnet Window Company.
Graham in Hertfordshire Posted on 10/03/2021 , work completed 09/03/2021
The trader replied (on 17/03/2021)
Dear Graham, Thank you for taking the time to leave us a review, it is much appreciated. We are pleased to hear that you are happy with your door as well as the service provided by our team. Many thanks from the team at Barnet Window Company
Brilliant
Customer Service
Quality
Value
Barnet Window Company installed two windows and a door on our garage. The company communicated very well with us at every stage of the process (including an initial consultation, talking us through the options and sending detailed design drawings for what was, on the face of it, a pretty basic job). This stood in stark contrast to some other companies we had tried to get quotes from. The work itself was also of a very high standard. If there was a tiny gripe on my part it would be that we had to wait three months for installation... but then again the company is clearly in high demand, which speaks volumes for the quality of the workmanship.
Graeme in Greater London Posted on 08/03/2021 , work completed 25/02/2021
The trader replied (on 17/03/2021)
Dear Graeme, Thank you for taking the time to leave us a review, it is much appreciated. We are delighted to hear how pleased you are with your windows and door along with the service provided. Many thanks from the team at Barnet Window Company
Very happy to take your money, but good luck if something goes wrong as they will not honour their responsibilities under the Consumer Rights Act 2015
Customer Service
Quality
Value
I picked BWC because it is a family-run firm and has a good reputation. There are certainly a lot of happy customers that have posted reviews here. But all of this changed for me when I started to experience problems with the windows they installed in 2016 and 2018, purported to be a 'premium product' and claimed 'to last longer than cheaper versions'. Initially they were very helpful, and would come out to fix the problems under the guarantee. But when problems start to occur even before final payment has been made, callouts under the guarantee happen multiple times a year, and items that are 'fixed' break again within a short period of time or the same problems happen to other windows, there is clearly a more fundamental issue with the installed products. BWC was initially helpful with raising these points with the manufacturer, even stating in writing that 'it is clear that these problems are clearly manufacturing issues'. But this changed as soon as they became aware that it is the retailer, not the manufacturer, that is legally liable under consumer law. Suddenly BWC started to claim that all of the issues - sections of my windows falling off (10 times) and gaps appearing in my 'energy-efficient' windows to let in cold draughts (8 times) - are merely 'cosmetic issues'. I have offered them the chance to retract their assertion - particularly as it contradicts their previous stance - but as they are standing by it I feel I have no choice except to post this review.
Customer in Greater London Posted on 05/03/2021 , work completed 18/09/2018
The trader replied (on 25/03/2021)
Dear customer, As we all know there are 2 sides to every story. You had a 12 year guarantee which we would always honour, visiting whenever required to address your issues. Your request for a full refund on your installation to the value of £45,000 left us no option but to defend our position. You went to the Ombudsman who reviewed the information from both sides. Their award supported our request to rectify the faults and supported our suggestion to have the 3rd party consultant attend to sign off the works at our cost. Their award included an amount of £350 as compensation. You rejected these findings refusing permission for us to carry out these works and instead decided to submit a claim in the small claims court for £10,000 a reduction of £35,000 on your previous position. The agreement reached in the small claims court included a full discharge of all future obligations with an allowance of £5,500 for all remedial works. A realistic and fact-based approach as outlined by the Ombudsman and the Judge would have enabled a sensible solution to have been reached at the outset. To not waiver from a position of a full refund only served to delay coming to a realistic settlement. We are disappointed at your representation of the “facts” and with your ongoing adverse publicity campaign in spite of the Judges request for this to cease.
Replacement Front Door
Customer Service
Quality
Value
We wanted our front door replaced with a Solidor so we turned to Barnet Window company as they were local to us and had excellent reviews. From my initial email to Tommy, Steve surveying, Abby arranging installation and Kim doing the actual install, the level of customer service has been excellent. At each step (ordering, surveying and installation) everything was properly explained and timing expectations were managed due to Covid. On the day of the install Kim arrived on time, was diligent, fast, clean and did a great job. Could not ask for more. Very happy with the new door and I have already enquired out about replacing my windows. In my experience the reviews were accurate and I would highly recommend this well run family business.
Customer in Greater London Posted on 03/03/2021 , work completed 03/03/2021
The trader replied (on 10/03/2021)
Thank you for taking the time to leave us a review. It is a pleasure to hear how happy you are with your new Solidor front door and the customer service provided was to your expectations. The personal mentions will be passed on and are greatly appreciated. We look forward to working with you again in the future. Many thanks from the team at Barnet Window Company. Many thanks
Brilliant postwork support
Customer Service
Quality
Value
I had Barnet windows install a door a few years back. Due to being directly in the sun it's expanded/contracted multiple times over these years, loosening things up a bit. Upon calling up they set up a service straight away and came over within a few days to sort the door. Brilliant service, Andy was great. Highly recommend.
Customer in Greater London Posted on 03/03/2021 , work completed 02/03/2021
The trader replied (on 10/03/2021)
Thank you for taking the time to leave us a review, it is much appreciated. We are pleased to hear how happy you are with the service provided following the installation of your door a few years ago. We will pass on your kind comments to Andy. Many thanks from the team at Barnet Window Company.
Excellent service and fitting
Customer Service
Quality
Value
Kim Morris was our installer and he was excellent. Very courteous and conscientious, and made sure we were updated of his progress. After the installation of the two new doors, Kim cleared up after and made sure we were 100% happy with the doors. Great job and would highly recommend Barnett Window Company
Customer in Hertfordshire Posted on 02/03/2021 , work completed 02/03/2021
The trader replied (on 10/03/2021)
Thank you for taking the time to leave us a review. It is delightful to hear how pleased you are with the installation of your two new doors along with the service provided. We will be sure to pass on your kind comments to Kim. Many thanks from the team at Barnet Window Company
Professional and friendly
Customer Service
Quality
Value
From our first contact with Barnet Windows to order a Solidor front door, we were impressed with the professionalism and friendliness we experienced. Under COVID distancing regulations, Tommy visited us to do the initial measurements and to go over estimated costs. Because of the way our house is built and some specific features we wanted retained, we needed a second visit from Steve the surveyor, and we finalised our order. The buying process was clearly explained and the team were transparent about possible manufacturing delays due to the pandemic. The dealings we had with the admin team were all prompt, polite and very helpful to us. The install was done last week. Dave the installer turned up on time first thing, and we liked his approach to the work. He protected our hall with dust sheets and he cleaned as he went along - by the time he left we think our porch was cleaner than before he arrived! He worked through to mid-afternoon when the job was completed, not even pausing during some quite heavy rain showers. The final finish was perfect. We cannot fault the quality of work or the product. We can’t recommend Barnet Windows and Solidor enough.
Customer in Greater London Posted on 25/02/2021 , work completed 18/02/2021
The trader replied (on 10/03/2021)
Thank you for taking the time to leave us a review. We are delighted to hear how pleased you are with your Solidor front door along with the service provided. We will pass on your kind comments to the rest of the team. During this difficult time as we make our way through the current pandemic, we greatly appreciate your review. Many thanks from Barnet Window Company.
Very happy with end result and service overall but would have appreciated better quality control on the project.
Customer Service
Quality
Value
Installation of a single Solidor front porch door with side panels performed in a single day. The installation was very well planned for Covid safety and the initial installation was performed in a very safe, efficient and tidy manner. There were 2 clear problems with the install: one side panel moved, rubber seal inside one glass unit torn in side panel and 2 moot points: gap inside between frame and side panel and top of door frame not sealed from the outside (sealed from inside). Barnet Windows rectified all issues to my satisfaction quickly and without quibbling, which is to be highly praised in a supplier. The only negative that I have to report is that I do wish that the supplier had applied more thorough quality control to the materials and the installation which may have reduced the number of required visits to finish the job. This is especially important during this Corona Pandemic although I must stress that supplier acted safely and responsibly at all times: mask ..... etc.
Customer in Greater London Posted on 17/02/2021 , work completed 16/02/2021
The trader replied (on 10/03/2021)
Thank you for taking the time to leave us a review, it is much appreciated. We are delighted to hear how pleased you are with the service provided within covid lockdown restrictions and that any issues were quickly rectified to your satisfaction. We can only apologise for the inconvenience that you encountered with regard to the materials. Unfortunately we are currently experiencing general supply issues but going forward we will be monitoring this. Many thanks from the team at Barnet Window Company.
Superb windows
Customer Service
Quality
Value
Barnet Window Company installed two bedroom windows for us. One was a complex French door with windows. This was done under covid lockdown conditions. They conducted a thorough risk assessment before they came to install. Advance planning was the key to the success of this project. The fitters were friendly, courteous and worked hard so that the job could be completed in one day. While they worked, an inspector arrived to make sure all was well. The work was completed on time, on budget and we are delighted with our heritage windows. They fit beautifully into our period property. The fitters cleaned up after their work was done and they removed all rubbish. I highly recommend Barnet Windows to anyone - we will certainly have them back for further work.
Customer in Greater London Posted on 03/02/2021 , work completed 18/11/2020
The trader replied (on 10/03/2021)
Thank you for taking the time to leave us a review, it is much appreciated. We are delighted to hear how pleased you are with your bedroom windows and the service provided especially within covid lockdown restrictions. Kind regards and many thanks from the team at Barnet Window Company
New fire exit doors for church hall
Customer Service
Quality
Value
Barnet Window replaced our two fire exit doors at St Paul's Church hall. The work was tendered out and they came in at the best price with the highest quality. There was a considered and careful survey undertaken with all considerations taken into account. The work was booked around a pre-school using the premises. It took tow teams a whole day to take out and fit these new doors and windows. Everything was considered in the fitting so that there was ample fold back of the doors, simple bar exit along with an additional thumb lock. The work was carefully tested and checked. It is a considerable improvement with the added insulation. A friendly and hard working team. Thank you, they come highly recommended.
Customer in Greater London Posted on 14/01/2021 , work completed 21/12/2020
The trader replied (on 18/01/2021)
Thank you for taking the time to leave us a review. We are delighted to hear how happy you are with the new doors and windows along with the service provided. Many thanks from the team at Barnet Window Company.
Avoid
Customer Service
Quality
Value
On the install of a 4 panel bifold door. Scratched all glass. 15 panes required replacement in total. Damaged all frames. Subcontracted repair who sanded, filled, and spray painted in mismatching colour damaging wood grain effect. 5mm gap at top of doors, unsealed at bottom letting weather in. Handle not installed properly. Fittings fitted with half the required amount of screws. Confrontational staff. Non conforming to industry and contractual requirements. Expensive. These issues, in isolation, may be forgivable if Barnet windows would acknowledge their fault and cooperate in repairing as is their responsibility to, both morally and contractually. However they choose to blame everyone else for their failings, to include ignoring emails and behaving dishonestly denying any issues, even bizarrely blaming us the customer for them sending unqualified staff working without care or attention. I asked the managing director for the complaints procedure, he then became confrontational insulting us, refusing to pass it. They had multiple chances to put right over many months, with each visit the issues remained. Thankfully the door manufacturers engineers visited and put everything right in a few hours, highlighting Barnet Windows inabilities. Industry watchdogs, such as Which? Trusted Trader, have been setup to protect both consumers and the industry from this behaviour. Use a different company, you can do without the stress.
Customer in Greater London Posted on 31/12/2020 , work completed 05/03/2018
The trader replied (on 18/01/2021)
Mr Gibbons, Firstly, we’re very sorry to read this review. We’re also quite surprised to see it almost 2 years after installation of the doors. We won’t refer to the details of the issues encountered on both sides of this project here, however, rest assured that we, as ever, endeavour to provide full satisfaction with every installation we carry out. With 35 years of quality work under our belts, we feel we fully deserve the excellent reputation we have both for the quality of our work and commitment to excellent customer service – it seems that on this occasion, for various reasons, this was never going to be achievable here. Again, we’re very sorry to read your comments, and wish you and your family well for the future. Kind regards from the team at Barnet Window Company
Replaced Front Door
Customer Service
Quality
Value
A huge thank you to the Barnet Window Company team. Our front door needed replacing and the entire process from start to finish went smoothly. There was regular communication from when the order was placed right through to installation. Kim Morris did the installation and he was brilliant, fitted to a high standard in record time, minimal mess and tidied up afterwards. He was also very cheerful. The door looks stunning! We are very satisfied, will be using them again and have already recommended Barnet Windows to the neighbours.
Caroline in Greater London Posted on 23/12/2020 , work completed 18/12/2020
Replacement doors
Customer Service
Quality
Value
When burglars broke in through our patio doors we turned immediately to Barnet Windows, who we have used for many years. After much delay caused by Covid and our insurance company they fitted new doors this week which are better than he old ones. We chose Barnet Windows many years ago because they are a local company and quoted a good price. They continue to give a personal and professional service and we are pleased that they have grown and prospered.
Customer in Greater London Posted on 13/11/2020 , work completed 20/11/2011
Fantastic job - highly recommend
Customer Service
Quality
Value
Barnet windows replaced a massive bay window and large rear window. Chris and Spencer did a fantastic job fitting the windows and I can’t fault their excellent service. A good price, great service, highly recommend!
Hannah in Greater London Posted on 30/10/2020 , work completed 29/10/2020
French doors
Customer Service
Quality
Value
We used this company to fit 2 french doors 1 sliding patio door and a single door the installation guy was Kim Morris. I can’t recommend him highly enough he done an excellent job with minimum mess and disruption to us. We will definitely be using them again
Customer in Hertfordshire Posted on 26/10/2020 , work completed 23/10/2020
Really Pleased customer
Customer Service
Quality
Value
We had a new front door fitted and from start to finish the whole process could not have been easier. Great communication at all times, both listening to our needs and offering advice and guidance. Delivered on time and to the cost quoted even though we had a few special requests. would not go anywhere else, top company, top people and top result. Thanks you Barnet Windows.
Customer in Greater London Posted on 06/10/2020 , work completed 02/10/2020
Enthusiastic Recommendation
Customer Service
Quality
Value
I can wholeheartedly recommend Barnet Windows. They installed 2 windows and 2 patio doors for me during the recent very difficult time. They never put a foot wrong. Everything was done exactly as planned. They were very friendly and considerate to deal with. The result looks delightful. One clever point is that correspondence is always accompanied by a photograph, so there is no difficulty in recognising who is at the door. I chose them out of several submissions because they listened so carefully to exactly what I wanted and though not the cheapest, their price was reasonable.
Customer in Greater London Posted on 15/09/2020 , work completed 10/09/2020
Sash Window Replacement
Customer Service
Quality
Value
Recently had sash windows replaced. Delighted with them. They are in keeping with the traditional design of an Edwardian period property and enhance this. Other than the inevitable delay due to Covid the time schedule was adhered to and there was excellent communication throughout from start to completion of the job. I felt the price was fair for the quality of the product and workmanship. The personnel from the company were very helpful, responsive to queries and prompt to reply. The workmanship is also excellent - the finished product looks beautiful. Incorrect architraves were delivered and partly put up on the first day but this admin error (easily done) was promptly resolved. An area for improvement which I hope the company find useful to address is more careful protection of home furnishings. We appreciate that replacing windows is a very dirty job & some damage may occur and indeed some care was taken with this but there are a lot of marks on the paintwork, and chipped paintwork beneath a radiator underneath the windows in one room - this could easily be avoided with more careful placing of dust sheets, proplex protection covers along walls, and boards or proplex over the radiator to prevent rubble falling behind it causing damage in a area that is very difficult to clean. Having said this overall the quality of the product is excellent as is the customer service and I would certainly recommend the company and use them again. Tricia North London
Customer in Greater London Posted on 07/09/2020 , work completed 02/09/2020
Bi-Fold Doors and Lantern Light in the refurbishment of a Victorian Cottage
Customer Service
Quality
Value
Right from the outset, our experience with the Barnet Window Company has been first class. Every member of their team from initial enquiry, survey, admin and installation cannot be faulted. It is clear this is a company who care about what they do and make sure that no stone is left unturned to make sure their customers are kept informed and happy. I would have no hesitation in recommending them to anyone. The finished product looks great and the workmanship is first class. Well done!
Gordon in Hertfordshire Posted on 03/09/2020 , work completed 01/09/2020
New front door/ windows
Customer Service
Quality
Value
I have used Barnet Windows in the past for smaller jobs, but was concerned about a back door. When Tommy came to look he informed that this was secure and anything they did would be similar so they told me not to bother. With such honesty I decided to use them to have our old front door and window surrounds replaced. The price was agreed but then lockdown happened. I had emails from them throughout the lockdown keeping me informed and we arranged for 19th August. The fitter arrived at 8am and worked constantly for 7 hours. He did a great job fitting door and windows which look lovely, then not only cleaned outside the house, but also hoovered all the hallway. I have since yesterday had copies of my receipt, guarantee and a thankyou from them. I would highly recommend this company to anyone needing new windows / doors.
Customer in Greater London Posted on 20/08/2020 , work completed 19/08/2020
Great job
Customer Service
Quality
Value
Chris & Spencer were extremely efficient & courteous. They did a great job.
Rachel, London Posted on 29/07/2020 , work completed 21/07/2020
Friendly and professional
Customer Service
Quality
Value
Had new porch doors fitted by Barnet Windows, It was complicated by Corona virus lockdown happening between initial sales contact and survey but Barnet Windows handled it all with professionalism and understanding. Doors now fitted and we are delighted. The fitter was excellent just like all the Barnet Windows staff. We changed part of the spec' at the last minute and they managed it with calmness and efficiency, nothing was too much trouble. We would highly recommend them.
Customer in Greater London Posted on 22/07/2020 , work completed 16/07/2020
Highly Recommend: extremely professional and fantastic quality!
Customer Service
Quality
Value
Very friendly and professional company who installed new front and rear doors and windows. They are fantastic quality and the fitters finished in a day!
Customer in Greater London Posted on 01/07/2020 , work completed 30/06/2020
Garage Side Door
Excellent product backed by friendly and efficient service and a tidy and knowledgeable fitter. I would definitely do business with the Barnet Window Company again and as it happens, I am waiting for a quote for further works to be carried out.
Customer in Hertfordshire Posted on 29/06/2020 (Reviewer did not use service)
Another excellent job by Barnet Windows
Customer Service
Quality
Value
This time it was a new front door. As always, the estimate was provided promptly and a survey carried out. The cost was competitive. The installation was understandably delayed by the pandemic but has now been completed. The installer was careful to follow the distancing guidelines. The standard of workmanship is faultless; everything lines up properly and the door, unlike its predecessor, closes with no effort from me. Delighted with the outcome.
Simon Gouldstone Posted on 25/06/2020 , work completed 22/06/2020
Another great job from Barnet Window Company
Customer Service
Quality
Value
The installer (Kim Morris) did a highly competent job in replacing my French doors and windows. He was courteous and friendly throughout the duration of his visit. He cleaned up thoroughly at the end, finishing the job in good time. All other BWC staff encountered in the process were equally professional (special thanks to Abby for keeping me informed about my order from the start of the lockdown period), and including Andy, who subsequently had to visit to correct my door-locking technique! I now have another new fixture by Barnet Window Company to be proud of at my house.
Customer in Greater London Posted on 24/06/2020 , work completed 11/06/2020
Great
Customer Service
Quality
Value
Professional and friendly, we are happy with our new windows.
Which? Trusted Traders Consumer Posted on 06/05/2020 , work completed 02/12/2019
New Front Door
Customer Service
Quality
Value
I contacted the Barnet Window Company to get a quote for and eventually install a new front door. From start to finish the service was of the highest quality - all members of staff I had interactions with were customer-centric, professional, and courteous. The quality and installation of the door cannot be faulted - admittedly it is on the expensive side but a premium product comes with a premium price. I would highly recommend the Barnet Window Company if you are looking for high-quality, ease, and professional service.
Customer in Greater London Posted on 08/04/2020 , work completed 10/03/2020
Excellent job
Customer Service
Quality
Value
Spencer and Chris arrived promptly at 8.30am (within the start time frame). They worked, steadily and professionally all day. The resulting windows are beautiful and we could not fault the job in anyway. They cleared up so well We thoroughly recommend them and Barnet Windows.
Jacky, Hertfordshire Posted on 16/03/2020 , work completed 16/03/2020
Beautiful doors and windows
Customer Service
Quality
Value
I had my house refurbished three years ago and although Barnet Windows did most of the windows (including the most beautiful front door), the building spec included the kitchen window and French Doors. I've never been happy with the builder's French Doors as they didn't seem to fit properly and created a draft so asked Tommy Rose to have a look. He agreed that they didn't fit and gave me a quote for new ones. I was worried about security but since Barnet Windows replaced them I feel much more secure with the excellent locking system and they look amazing. Kim did the fitting with all the cheerfulness of last time and did a great job, cleaning up afterwards. I would thoroughly recommend Barnet Windows, not just for their quality products but also for the top notch personal service they give to all their customers.
Customer in Greater London Posted on 05/03/2020 , work completed 03/03/2020
The trader replied (on 10/03/2020)
Thank you for taking the time to leave us a review, it is much appreciated. We are delighted to hear how happy you are with the French doors and service provided. We will ensure that your comments are passed onto Kim who will be most pleased. Many thanks from the team at Barnet Window Company.
Seamless process from remote customer
Customer Service
Quality
Value
I wanted 3 rotten wooden sash windows in the front of a flat I rent out replaced to appear in keeping with the Edwardian property. I initially met Paul who explained the various options and then mainly dealt with Abby. I live in Cambridge and the property is in London but arrangements were made for Steve to measure up, Harry to move a BT Box and finally for the windows to be fitted well within the original lead-time estimated by Paul. The tenant was very complimentary about the professionalism and speed of the installation and I received photos from Abby the same evening of the finished windows. The windows themselves are quite pricey but look gorgeous and exactly what I was wanting. I would certainly use the Barnet Window Company again.
Customer in London Posted on 29/02/2020 , work completed 10/02/2020
The trader replied (on 10/03/2020)
Thank you for taking the time to leave us a review, it is much appreciated. We are delighted to hear how pleased both the tenant and yourself are with the windows and service provided. Thank you from the team at Barnet Window Company
Another excellent job
Customer Service
Quality
Value
Brilliant service from Barnet Window Company. A big thank you to the whole team, who gave excellent help and advice from start to finish, as always. Chris and Spencer arrived promptly, started work immediately, and replaced our window in a couple of hours, then cleaned and cleared up, leaving us with very little to do. Great job! Would unhesitatingly recommend Barnet Window Company for professional work, good products and trustworthy service.
Customer in Barnet Posted on 28/02/2020 , work completed 28/02/2020
The trader replied (on 10/03/2020)
Thank you for taking the time to leave us a review, it is much appreciated. We are pleased to hear how happy you are with the service provided by our team and that the replacement of your window was completed efficiently and to your expectations. Many thanks from the team at Barnet Window Company.
New front door
Customer Service
Quality
Value
Excellent service, polite, courteous and very helpful. From the initial sales call right through to installation Abby and the team answered all of our questions and arranged prompt and convenient appointments to complete the work. Kim was an exceptional fitter and could not have been more helpful. We are very pleased with our new door which is secure and looks good inside and outside.
Customer in Hertfordshire Posted on 19/02/2020 , work completed 18/02/2020
The trader replied (on 10/03/2020)
Thank you for taking the time to leave us a review, it is much appreciated. It is a pleasure to hear how delighted you are with the service provided from the initial sales call right through to the installation of your new door. Many thanks from the team at Barnet Window Company.
Excellent service and high-quality workmanship
Customer Service
Quality
Value
Barnet Window Company installed a secondary glazing unit for me. An inital visit from Tommy was followed up by a same-day estimate and easy communication to confirm the exact specification. The site survey by Steve to measure up and then the installation by Kim were bang on time. Kim's workmanship was first-class and the end result is perfect. Highly recommended!
Customer in Greater London Posted on 10/02/2020 , work completed 07/02/2020
The trader replied (on 12/02/2020)
Thank you for taking the time to leave us a review, it is much appreciated. We are delighted to hear how pleased you are with the service provided and the end result of the secondary glazing. Many thanks from the team at Barnet Window Company.
Excellent service
Customer Service
Quality
Value
I've had a new front door fitted by this company. The service has been excellent all the way from the office staff through to the final fitment of the door. Tommy initially came to discuss exactly which door I would like and I received a quote on the same day. Having accepted the quote it was arranged for Steve the surveyor to do the actual measurements followed by Kim Morris who fitted the door. The whole service was extremely professional and I highly recommend this company.
Customer in Greater London Posted on 07/02/2020 , work completed 04/02/2020
The trader replied (on 11/02/2020)
Thank you for taking the time to leave us such a fantastic review. It is much appreciated. We are delighted to hear how happy you are with your new door along with the service provided. We will pass on your kind comments to our team. Many thanks from Barnet Window Company
Super job
Customer Service
Quality
Value
Very impressed with the door fitter, Kim Morris. Punctual, efficient and done a great job, looks terrific.
Customer in Greater London Posted on 05/02/2020 , work completed 04/02/2020
Excellent job.
Customer Service
Quality
Value
Arrived on time. Fitted four new windows in four hours. Took away old windows & cleaned up after. Great job. Can't find fault.
Richard, London Posted on 03/02/2020 , work completed 03/02/2020
Great service from a great team
Customer Service
Quality
Value
I was recommended to Barnet Window Company by a friend and previous customer who raved about them. Fantastic service from Tommy and fitter Kim from start to finish. Excellent work and great value for money. If you need new windows or doors - these are the guys to use!
Customer in Greater London Posted on 22/01/2020 , work completed 22/01/2020
The trader replied (on 11/02/2020)
Thank you for taking the time to leave us a review, it is much appreciated. We are pleased to hear that you are happy with our service and feel you received great value for money. Many thanks from the team at Barnet Window Company.
Fantastic Service from the Barnet Window Company
Customer Service
Quality
Value
My husband and I needed a new back door, and spoke with Tommy from the Barnet Window Company, who helped us choose a Solidor. Tommy was very helpful. He came to our home to measure the door, and answered all our questions. The price was as agreed. Delivery was scheduled for the end of January, and we were pleased that it came through earlier than expected. Kim the fitter arrived on time and got straight to work. He laid dust sheets, and removed the old door and installed the new door at speed. He was very friendly, and after the door was fitted, explained how to operate the locking mechanism. He tidied up and removed the rubbish. The door is beautiful - we love it! We would definitely recommend this company to others.
Customer in Greater London Posted on 18/01/2020 , work completed 17/01/2020
The trader replied (on 11/02/2020)
Thank you for taking the time to leave us a review, it is much appreciated. We are delighted to hear that you are happy with your new door as well as the service provided by our sales and fitting team. Thank you for recommending us. Many thanks from the team at Barnet Window Company.
Brilliant job.
Customer Service
Quality
Value
Excellent products matched together with first rate window fitters. My overall experience with Barnet Window Co. Throughout has been top class. Highly recommend this company.
Helen, Hertfordshire Posted on 13/01/2020 , work completed 13/01/2020
The trader replied (on 11/02/2020)
Hi Helen, Thank you for taking the time to leave us a review. We are pleased to hear how happy you are with both our service and fitting team. Thank you for recommending us. Many thanks from the team at Barnet Window Company.
Excellent job
Customer Service
Quality
Value
Prior to placing our order Paul dealt with our queries and requirements patiently and efficiently. On installation day Kim arrived early (which pleased me), introduced himself and explained the procedure for fitting the new composite front door and side light. Sheets were laid out to protect the hall and stair carpet. The new door and sidelight were installed quickly and efficiently with a minimum of disruption, noise and mess. All waste, including the old door and side light, was removed. After installation Kim explained the working of the AV2 lock. Excellent service from beginning to end
Customer in Greater London Posted on 12/01/2020 , work completed 17/12/2019
The trader replied (on 21/01/2020)
Thank you for taking the time to leave us a review, it is much appreciated. We are delighted to hear that you were not only pleased with the installation of your new composite front door and side light but also the service provided by our team. Many thanks from the team at Barnet Window Company.
Excellent job.
Customer Service
Quality
Value
Excellent service from this family run business and fantastic job done. Tommy fast and Abby - friendly, polite, honest and good advice. Not pushy. Chris and Spencer did an excellent job fitting.
Mandy, London Posted on 06/01/2020 , work completed 06/01/2020
The trader replied (on 21/01/2020)
Dear Mandy, Thank you for taking the time to leave us a review, it is much appreciated. We are delighted to hear that as a family run business we lived up to your expectations. Your kind comments will be passed onto the relevant members of our team. Many thanks from the team at Barnet Window Company
Very good service
Customer Service
Quality
Value
Barnet Windows installed UPVC windows, a door, patio doors and a composite front door in a 1920s house. The quote was provided promptly with full details and, additionally, the property was subject to a very thorough survey. The work was completed within the timescale and to a very high standard. I can find no fault with it and no residual work has been necessary. I have now used this company three times and I'm impressed by the approachability of all the staff, the quality of the communication and the standard of work. I'm very happy to recommend them.
Simon Gouldstone Posted on 03/12/2019 , work completed 21/11/2019
The trader replied (on 21/01/2020)
Dear Simon, Thank you for taking the time to leave us a review, it is much appreciated. We are delighted that our products and service keep you coming back and that you remain impressed by our team and their level of communication. Thank you for recommending us. Kind regards from the team at Barnet Window Company
A good job done
Customer Service
Quality
Value
Kim arrived on time, fitted new door to garage. As always, a good job done.
M, Hertfordshire Posted on 26/11/2019 , work completed 26/11/2019
The trader replied (on 21/01/2020)
Thank you for for leaving us a review, it is much appreciated. We will pass on your kind comments to Kim who is a member of our installations team, who will be most pleased. Kind regards from us all at Barnet Window Company
Great job
Customer Service
Quality
Value
Having double glazing made a massive difference. Before we were struggling with condensation, mould, cold and dampness. Now my flat is a great place to live. Tommy Rose was great in providing support and details as i had to get approval from freeholder and it wasn't easy. Then i struggled to save all the money and they offered me the possibility to pay in two quotes. I ended up paying in three quotes. The guys the did the installation were superb, professional and they left the flat cleaner than before. I hoped to get a good job but the results were beyond the expectations. Thank you guys.
Customer in Hertfordshire Posted on 22/11/2019 , work completed 04/09/2019
The trader replied (on 21/01/2020)
Thank you for taking the time to leave us a review, it is much appreciated. We are delighted to hear that we have helped make your flat a nicer place to live and that the service we provided was beyond your expectations. Many thanks from the team at Barnet Window Company.
Excellent Company
Customer Service
Quality
Value
The service and communication we received prior to the day of fitting was excellent - professional, efficient and reliable. Kim Morris arrived to fit our new bathroom windows exactly on time, and it was clear to see that he takes pride in carrying out his job to a high standard. He worked tidily from start to finish, and took the time to explain various details of the installation. He also used great care to avoid any damage to our bathroom tiles when removing the old windows. After installation, he left the bathroom in a clean and tidy condition. We are delighted with the overall appearance and the finished look of our new windows. This is the second time we have used Barnet Window Company to replace windows in our house, and we would not hesitate to recommend them.
Customer in Hertfordshire Posted on 20/11/2019 , work completed 20/11/2019
The trader replied (on 21/01/2020)
Thank you for taking the time to leave us a review, it is much appreciated. It is delightful to hear that you are pleased with both the product and the service provided. We will pass on your kind comments to Kim Morris who will be most pleased. Thank you for returning to us a second time. Many thanks from the team at Barnet Window Company.
My review
Customer Service
Quality
Value
Prompt, clean, polite.
Jane, Hertfordshire Posted on 19/11/2019 , work completed 19/11/2019
A good experience
Customer Service
Quality
Value
This is the second time we've used Barnet Windows and we are very pleased. Good advice and no hard sell. Administration was clear and thorough and the installers, Ray and Manesh, were excellent. One very minor issue was quickly rectified.
Brian, London Posted on 07/11/2019 , work completed 07/11/2019
Great guys - efficient and hard-working
Customer Service
Quality
Value
Manesh Virji and Ray Cassidy worked hard, did a great job. Firm very efficient and on time. Helpful. I would refer them on to anyone. Good experience. Complete windows and doors refit.
Which? Trusted Traders Consumer Posted on 28/10/2019 , work completed 28/10/2019
Professional, efficient and friendly
Customer Service
Quality
Value
We had a new front door fitted by Barnet Window Company. We found the whole process really straightforward and all our ideas and requests were listened to and accommodated where possible. We were provided with realistic images of what the new door would look like and Tommy talked through all the options with us, providing us with his expert opinion on what would work best. Their communication with us was excellent and they made us feel like a valued customer from the very start. On the day of installation, Kim arrived promptly and fitted our new door with care and attention to detail, leaving everything extremely tidy and clean afterwards. He even took the time to check that we were comfortable with the new locking mechanism. He did an amazing job and we love our new door!
Customer in Greater London Posted on 23/10/2019 , work completed 16/10/2019
My review
Customer Service
Quality
Value
Good door, well installed in timescale planned.
Ian, London Posted on 23/10/2019 , work completed 23/10/2019
Great job.
Customer Service
Quality
Value
From the beginning, Barnet Window Company were courteous, diligent, respectful of others property and understanding. Communication was clear and within a specified time period. The installation team were prompt, had attention to detail and cleaned up after themselves. Any issues which arose were dealt with quickly and professionally.
Tracey, London Posted on 22/10/2019 , work completed 22/10/2019
Friendly and efficient
Customer Service
Quality
Value
Kim Morris from Barnet Windows installed a new window and door.He arrived promptly, was friendly and professional and completed the work quickly and to a high standard.Afterwards, he tidied up and left the area neat and clean.
Veronica, Hertfordshire Posted on 17/10/2019 , work completed 17/10/2019
Professional job
Customer Service
Quality
Value
Attended on time. Cleaned up after job. Polite and efficient. Addressed a problem and arranged to sort it out.
Anne, London Posted on 16/10/2019 , work completed 16/10/2019
Fantastic professionalism and a great product
Customer Service
Quality
Value
Dealing with Barnet Window has been an absolute pleasure and a seamless process. From the initial call and survey with Tommy, through to the measurements and onto the fitting day, their quality has shone through. They are not the cheapest and don't intend to be. What sets the business apart is that they care, there are no corners cut, and courtesy of Kim we have a great new window, finished to a fantastically high standard. I would have no hesitation in recommending their business and will certainly use their services again without hesitation.
Customer in Greater London Posted on 15/10/2019 , work completed 11/10/2019
Excellent work
Customer Service
Quality
Value
Very pleasant men, worked very tidily, very happy with quality of work carried out, will definitely use again.
P, Hertfordshire Posted on 14/10/2019 , work completed 14/10/2019
They look like wooden windows!
Customer Service
Quality
Value
I normally hate uPVC windows, but I needed a maintenance free option, so swallowed hard and went for it. I am SO impressed. The detailing and the monkey tail window catches mean that they look exactly like wooden windows, but without the expense or the hassle. They couldn’t have been more helpful or kinder to me in the shop, and their professional service in organising and fitting the windows and two doors was superb. The whole process couldn’t have been easier or better - and the resulting look would sit well in any conservation area. It was a joy to work with such friendly people.
Rachel Posted on 10/10/2019 , work completed 02/10/2019
Very helpful and efficient company.
Customer Service
Quality
Value
We had a new front door fitted on the above date. The work was carried out very efficiently and the installation person (Kim Morris) was on time and got on with the job.
Peter, Hertfordshire Posted on 10/10/2019 , work completed 10/10/2019
New front door
Customer Service
Quality
Value
Excellent service from start to finish. Initial consultation was friendly, detailed and all options were covered. Tommy was very professional. Great quality products, installation to a high degree of quality and installers were friendly. Work completed quickly and all materials removed as agreed as well as cleaning up after themselves. I was kept well informed throughout the process which was smooth. Great work completed to a high degree of Quality
Customer in Greater London Posted on 08/10/2019 , work completed 24/05/2019
Very efficient
Customer Service
Quality
Value
The service provided is very efficient from start to finish. We were given a start date soon after ordering . Kim installed our new window efficiently with minimum mess. All the staff are very helpful.
Barbara, London Posted on 21/09/2019 , work completed 21/09/2019
My review
Customer Service
Quality
Value
Double-glazing - four rooms. Work done efficiently and completely on time. One window (glass only) has to be replaced.
Susan, London Posted on 18/09/2019 , work completed 18/09/2019
Good service, professional and friendly
Customer Service
Quality
Value
Very friendly and helpful. Made it easy for me to amend my order and end up with a product I am happy with. Fitting door was done quickly and professionally despite some difficulty with parking in my street.
Niki, London Posted on 17/09/2019 , work completed 17/09/2019
Excellent
Customer Service
Quality
Value
New front door fitted efficiently by Kim, who was excellent. Pleased with finished product. Highly recommended. Would use the company again.
Jean, Middlesex Posted on 29/08/2019 , work completed 29/08/2019
Great service and products
Customer Service
Quality
Value
Barnet Windows have provided us with an excellent service from start to finish. They took the time to explain to us the range of Sash Windows that they supplied as we concerned about the visual effect on our Victorian Terrace. Once the order was placed they kept us fully informed about when the windows would be delivered and fitted. On the day of fitment the installers Ray and Manesh turned up on time. They did an excellent job of fitting the windows and explaining how to operate them. They also completed the very important job of cleaned up afterwards. Well done guys. We are very pleased with the windows now they are fitted as they do appear to be of excellent quality. Thanks Barnet Windows.
Ian Posted on 28/08/2019 , work completed 27/08/2019
Very impressive service.
Customer Service
Quality
Value
The service was impeccable from order to installation. There is absolutely no hard sell with this company. You decide what you want and they deliver.
Sharon, London Posted on 19/08/2019 , work completed 19/08/2019
Punctual, careful, but a little untidy.
Customer Service
Quality
Value
A door replacement. Communication is very good, response is prompt price is reasonable. New door was particularly dirty through jobs, the work was done in the rain.
Takafumi, London Posted on 14/08/2019 , work completed 14/08/2019
Very happy customer
Customer Service
Quality
Value
Second time I have used Barnet Window Company and they did not let me down. Polite, efficient and helpful from start to finish. Kim installed my new door and window with minimum fuss and left everything clean and tidy when he finished. He even picked up on a problem I would not have noticed which was sorted out for me without any problems. A great local company to use!
Customer in Greater London Posted on 10/08/2019 , work completed 08/08/2019
Replacement of outer frame of Conservatory
Customer Service
Quality
Value
The 2 fitters arrived at 8.30 am (as promised) and left at about 6 pm when the work was complete. We found that they were well organised and tidy. The new fitment has made a remarkable difference to our Conservatory and we are delighted with the quality of the materials and the high standard of work. As a sign of our pleasure we have asked Barnet Windows to undertake further work at our property.
Customer in Greater London Posted on 09/08/2019 , work completed 06/08/2019
New Front Door
Customer Service
Quality
Value
Having chosen a new front door, and agreed a price, we arranged a mutually convenient time to have the work carried out. The installer came on time, in fact a little early, explained what he was going to do, put me at my ease and got on with it. it took him less than half a day remove my old door and side window and install the new one. and all done by just one person. He was very professional and efficient and clearly knew his stuff, and was also very friendly. A good thing when having some major work done. All in all, a very through and professional job and i would recommend this company to anyone wanting new doors or windows.
Customer in Hertfordshire Posted on 06/08/2019 , work completed 22/07/2019
Great company.
Customer Service
Quality
Value
Every member of staff are great. Nothing was a problem. Very smooth and easy process throughout. The product is good quality and the fitter Kim left no mess did a great job. Would so recommend this company.
Ian, London Posted on 26/07/2019 , work completed 26/07/2019
Excellent service as always
Customer Service
Quality
Value
Re BW 7891 - Kim Morris of Barnet Window Company. This is our third time using Barnet Window - for windows/bifold door and out front door. Excellent service from start to finish of job. Thoroughly recommend.
Anna, London Posted on 25/07/2019 , work completed 25/07/2019
Very professional service and efficient
Customer Service
Quality
Value
From start to finish great customer service and efficient installation. The minor problem we had was quickly rectified and left me satisfied.
Edward, London Posted on 16/07/2019 , work completed 16/07/2019
Brillant Job
Customer Service
Quality
Value
Barnet Window Company did a brilliant job replacing the french doors and several windows. There was no hard sell at all and very good value. The support from the office staff was great and the fitters did a really good job and were very tidy. I would highly recommend this company to anyone looking for replacement windows.
Customer in Greater London Posted on 06/07/2019 , work completed 13/05/2019
Front door installation
Customer Service
Quality
Value
We are absolutely delighted with our front door and grateful for the Barnet Windows Company staff professionalisms and workmanship from start to finish.
Customer in Greater London Posted on 04/07/2019 , work completed 24/06/2019
Efficient
Customer Service
Quality
Value
New door & frame installed on time, on budget. Very efficient pleasant service provided by Kim Morris.
W Richard, Hertfordshire Posted on 26/06/2019 , work completed 26/06/2019
Close working with our neighbour
Customer Service
Quality
Value
Barrett Window Company fitted a new porch and front door. They were careful to take into account the views at our neighbour who has a common panel, which ensured that the work went smoothly. There were a few discrepancies between the agreed specification and what was installed, but these were corrected very rapidly.
Simon, Hertfordshire Posted on 26/06/2019 , work completed 26/06/2019
Excellent service.
Customer Service
Quality
Value
High quality window & doors. Have now had a second installation, brilliant team, clean & efficient. Delighted with the product.
Nicky, Hertfordshire Posted on 21/06/2019 , work completed 21/06/2019
Excellent service and product
Customer Service
Quality
Value
From the very outset - from company rep to surveys to installation - every aspect of dealing with Barnet Windows has exceeded expectation. The quality of the product is exceptional and the skill, expertise and attention to detail of the two fitters, Chris & Spencer was very impressive. Highly recommended.
Chris, London Posted on 17/06/2019 , work completed 17/06/2019
Excellent professional service.
Customer Service
Quality
Value
Kim of Barnet Windows arrived when he said he would, fitted the windows with skill & ease. They look great & the mechanism is perfect. Tommy & Abigail were very easy to deal with, prompt in responding to queries & answering all our needs.
Anna, London Posted on 11/06/2019 , work completed 11/06/2019
Good professional service.
Customer Service
Quality
Value
Appointments kept on time and questions helpfully answered. Competent work on conservatory, installation with minimum disruption.
Gillian, Hertfordshire Posted on 07/06/2019 , work completed 07/06/2019
Prompt
Customer Service
Quality
Value
The fitter arrived first thing in the morning. He was very polite and experienced in what job he had to do. Carried out the installation in a first class manner. On completion of installation he left our house clean and tidy and everything in first class condition. Highly recommended.
Peter, Hertfordshire Posted on 07/06/2019 , work completed 07/06/2019
Great choice for windows
Customer Service
Quality
Value
Couldn’t recommend more highly. Great experience across the board. Helpful and experience sales that weren’t pushy and incredibly responsive. Great technical team, incredibly efficient fitting and good after sales support.
Customer in Greater London Posted on 06/06/2019 , work completed 29/05/2019
Prompt, professional & polite.
Customer Service
Quality
Value
They arrived at the given time, were very polite, tidy, efficient and accurate and friendly, left everything clean and explained everything.
Brunhild, London Posted on 06/06/2019 , work completed 06/06/2019
Excellent service
Customer Service
Quality
Value
Great service and excellent sliding bifold doors installed quickly. Excellent customer service from all the staff I dealt with. would definetly use again.
Mr R Williams, Greater London Posted on 04/06/2019 , work completed 01/06/2019
Excellent work.
Customer Service
Quality
Value
An excellent product, excellent installation carried out by Kia Morris of Barnet Windows.
Stephen, London Posted on 04/06/2019 , work completed 04/06/2019
Fantastic product and excellent customer service
Customer Service
Quality
Value
Just finished replacing all our bedroom and living room windows. Firstly, the product is way above any other we found (and we did a lot of research!). We find ourselves to be quite picky and are even happier now the windows are in than we thought we would be. We’d considered wooden replacements and think these look better, really beautifully made. Secondly, the fitters who came (Ray & Manesh) did a fantastic job. They worked incredibly hard while they were here and were nice guys so it didn’t feel intrusive having them around. We’ve had a fair few workmen around who we have to follow around after and check up at the end but Ray and Manesh caught everything themselves and left an excellent finish too, so refreshing! Lastly, the customer service from the office was also excellent, we had someone we could email or call directly rather than being put through to a random person who didn’t know us. A couple of people came round during the fitting to make sure everything was going well which added to the feeling we were being looked after and valued as customers. The windows aren’t cheap but you really do get what you’re paying for - both in the quality of the product and of the fitters. We’ll be going straight back to Barnet Windows when we want to do the remaining windows in the house!
Customer in Greater London Posted on 03/06/2019 , work completed 01/06/2019
Excellent work, really helpful fitters
Customer Service
Quality
Value
Ray Cassidy and Manesh Virji were the installers of our three new windows and new front door. They arrived on time, laid out sheets and other floor coverings to protect the floors then got on with the job with no fuss and the utmost professionalism. The work was completed early afternoon and they ensured we were satisfied with the job that they had done, which we certainly were. I would recommend this company highly. Unlike some of the large national window companies, Barnet Windows just come and give a price. No bartering required or pressure put on us to make a decision (unlike some other companies). Products were good quality and, as I have said, the fitting was carried out to the highest standard.
Customer in Hertfordshire Posted on 30/05/2019 , work completed 28/05/2019
Fitted new door and adjoining window
Customer Service
Quality
Value
It was refreshing to deal with such a professional company. From the initial consultation/quote through to survey and final fitting the service was excellent. A special mention for Kim (the fitter) who was obviously skilled and knowledgeable. He was most helpful - discussing best ways to hide internal cables etc. We are very pleased with the service and the final product and would not hesitate to recommend them to others.
Customer in Greater London Posted on 29/05/2019 , work completed 25/05/2019
Excellent service from start to finish
Customer Service
Quality
Value
It has been a real pleasure dealing with Barnet Window Company - from the first phone call, to visit to the showroom through to completion. Discussed initial requirements with Paul - very knowledgable and no hard sell. We revised our requirements - nothing was too much trouble. Communication was excellent from Paul and the office team. Chris Smith fitted the windows - worked his day around my morning school run! Arrived on time, very helpful explaining how windows 'worked' to more than one person in the house. When I returned at the end of the day Chris had tidied up and no evidence of any mess - you would never had know he had been there - apart from the amazing windows we now have. Overall excellent staff team providing an excellent service. A real pleasure to have them make these improvements. Definitely recommend the company and will use them again. Thank you for a stress free experience.
Customer in Hertfordshire Posted on 22/05/2019 , work completed 20/05/2019
Very good co, good clean, efficient and quick.
Customer Service
Quality
Value
Very pleased with this company. Fitters as all the staff, efficient and pleasant. Highly recommended.
Sandra, Hertfordshire Posted on 07/05/2019 , work completed 07/05/2019
Highly recommend.
Customer Service
Quality
Value
Thoroughly satisfied with Barnet Window company again. Kim was punctual, tidy and did a very good job. Would recommend and certainly wouldn't go anywhere else for replacement windows.
Ian, Hertfordshire Posted on 03/05/2019 , work completed 03/05/2019
Replacement of existing rear patio doors.
Customer Service
Quality
Value
Installation carried out very efficiently by directly employed fitter. From initial enquiry to final installation service was excellent I would have no hesitation in recommending this Company to friends and Family.
Customer in Greater London Posted on 01/05/2019 , work completed 29/03/2019
Superb
Customer Service
Quality
Value
I have used Barnet Windows on several occasions. Superb service every time. Flawless
Lindsay, Middlesex Posted on 01/05/2019 , work completed 01/05/2019
Lovely sash windows
Customer Service
Quality
Value
We've been considering replacing the windows at the front of our property to match those installed during various extensions at the back. A number of friends recommended Barnet Windows and as soon as we met Paul we felt at ease - he was clearly knowledgeable, there was no hard sell and the quoted price was fair - a very different experience to that with a major window retailer! The window fitters who worked at our property were friendly, kept mess to a minimum and cleaned up so you wouldn't have known they were there. The windows are lovely and straight away we noticed it was quieter (we live on quite a busy road) and warmer. The windows themselves look lovely and the workmanship to finish the surrounding architrave is lovely. Would definitely recommend them!
Customer in Greater London Posted on 18/04/2019 , work completed 11/04/2019
Overall good service
Customer Service
Quality
Value
Kim Morris - Very good + professional.
Guy, London Posted on 11/04/2019 , work completed 11/04/2019
Excellent work.
Customer Service
Quality
Value
Barnet Window Company provided a realistic and honest quote and did "exactly what it said on the can". Their fitters turned up promptly on time and installed our Patio Doors to a high quality level.
Jon, London Posted on 10/04/2019 , work completed 10/04/2019
Helpful and trustworthy
Customer Service
Quality
Value
We have used Barnet Windows before and I'm sure will do so again. They are helpful, communicate well, and the work is always completely professional. Many thanks to Tommy, Manesh and Ray with their work on this job, installing a door and windows into a new porch, and, in the process, working well we with the builders we had got in.
Customer in Greater London Posted on 07/04/2019 , work completed 04/03/2019
Excellent work, yet again
Customer Service
Quality
Value
Barnet Window Company installed secondary glazing on 2 large windows in my flat. They completed the agreed work in one day - promptly, professionally and within the agreed budget. Kim Morris was most helpful and made sure the rooms were cleaned and cleared when he had finished his work. I am delighted with his work and the standard of the secondary glazing installed.
Customer in Greater London Posted on 30/03/2019 , work completed 19/03/2019
Good work
Customer Service
Quality
Value
The arrangements and the execution of the work - putting in one large window - was, as usual, done extremely efficiently and well. Thank you.
Customer in Greater London Posted on 29/03/2019 , work completed 20/03/2019
Great service
Customer Service
Quality
Value
Installed a new composite front door. Great service, quick, tidy, professional and polite.
Claire, London Posted on 29/03/2019 , work completed 29/03/2019
Installation of new (Solidor) door and frame
Customer Service
Quality
Value
The process of buying and installing our new door and frame from Barnet Windows was very good from start to finish. Tommy gave good advice about the selection of options for the door and frame. Kim carried out the installation in a very efficient, clean and timely manner. We would highly recommend Barnet Windows.
Customer in Greater London Posted on 28/03/2019 , work completed 25/03/2019
Prompt and efficient
Customer Service
Quality
Value
Experienced and skilled workmen made the daunting prospect of 2 large window replacements quick and with very little mess and no damage. Also very helpful office staff who keep customers informed.
Sarah, London Posted on 19/03/2019 , work completed 19/03/2019
Professional and tidy job
Customer Service
Quality
Value
I had secondary glazing fitted to a large fixed window. The window is the size of standard patio doors. The price was as quoted beforehand after initial survey. Installation date was organised efficiently and had to fit in with my working pattern. The fitter Kim, arrived promptly at the scheduled time and proceeded, single-handedly to fit the secondary glazing quickly and efficiently. It required adjustment to fit around the skirting board and the floor of my flat slopes downhill but none of these issues caused any problem and were dealt with without fuss. As with a previous experience of installation by Barnet Window Company, the job was done in a very tidy manner with no mess left by the installer. I was impressed with Barnet's approach to sales when I first dealt with them as they were not aggressive, pushy sales people. Their communication throughout was excellent and I am very happy with the service I received. More importantly, the product is of an excellent quality.
Customer in Greater London Posted on 18/03/2019 , work completed 18/02/2019
The trader replied (on 20/03/2019)
Thank you for taking the time to leave us a review, it is much appreciated. We are delighted to hear how pleased you are with the product and service provided. Many thanks from the team at Barnet Window Company
New back door
Customer Service
Quality
Value
The door was fitted on the agreed date, and I am very happy with the result. I recommend this company.
Customer in Greater London Posted on 17/03/2019 , work completed 04/03/2019
The trader replied (on 19/03/2019)
Thank you for taking the time to leave us a review, it is much appreciated. We are delighted to hear that you are happy with your new door and that you would recommend us to others. Many thanks from the team at Barnet Window Company.
A professional, friendly and personalised service
Customer Service
Quality
Value
I’m very grateful to the Barnet Window Company for their honest work and high standards. They kept things simple, never used jargon and every member of staff that visited or interacted was warm and professional. Most importantly, I’m thrilled with my windows. Great workmanship, great ethos in this family owned business. Would thoroughly recommend!
Customer in Greater London Posted on 14/03/2019 , work completed 12/03/2019
The trader replied (on 19/03/2019)
Thank you for taking the time to leave us a review. We are delighted to hear that you are pleased with your new windows as well as the service provided. It is nice to know that we worked to a high standard and kept things simple for you. Many thanks from the team at Barnet Window Company.
My review
Customer Service
Quality
Value
Arrived promptly and all work was carried out in an efficient and professional way. No problems and a good job done. Thank you to Kim Morris.
Mary, Hertfordshire Posted on 05/03/2019 , work completed 05/03/2019
Efficient
Customer Service
Quality
Value
I am very happy with the door, the work was carried out exactly to the agreed time, the installers, Manesh and Roy were polite, friendly and efficient and cleaned up very nicely at the end of the day. The initial problem with the lock was sorted out the next day, promptly by Andy.
Janet, London Posted on 28/02/2019 , work completed 28/02/2019
efficient & reliable
Customer Service
Quality
Value
We are really pleased with out new door and the excellent service we received.
J, London Posted on 26/02/2019 , work completed 26/02/2019
My review
Customer Service
Quality
Value
Excellent service.
Stephen, London Posted on 25/02/2019 , work completed 25/02/2019
Professional
Customer Service
Quality
Value
It was nice to meet a real tradesman, Kim was very helpful. Work was carried out on time and to a very high standard, having worked in the trade I would recommend Kim to anyone.
Peter, Hertfordshire Posted on 25/02/2019 , work completed 25/02/2019
Excellent service
Customer Service
Quality
Value
We have just had all our windows and a back door replaced in our Victorian cottage and are absolutely delighted with them. Barnet Windows have made the whole experience pleasant and stress free -from the informative initial visit from Tommy all the way through to completion. We were kept informed by the office of when they would be ready to fit and the two fitters Raymond and Manesh did an outstanding job. They arrived on time and cleared up after them and were very pleasant to have around! Would highly recommend this friendly, family company.
Customer in Hertfordshire Posted on 22/02/2019 , work completed 20/02/2019
The trader replied (on 19/03/2019)
Thank you for taking the time to leave us a review, it is much appreciated. It is delightful to hear how pleased you are with your new windows and back door as well as the service provided. Many thanks from the team at Barnet Window Company
Great service from start to finish
Customer Service
Quality
Value
Barnet Windows did a great job from start to finish. Everything was done on time and on budget. The staff were respectful to me and to my neighbours. After the installation I requested poles to reach high hooks. These were provided free of charge.
Koonal, London Posted on 21/02/2019 , work completed 21/02/2019
Prompt
Customer Service
Quality
Value
Agreed schedule and budget, helpfulness and advice, kept in touch. Very pleased. I have used them before and recommended them. Kim Morris did the installation.
Elaine, Hertfordshire Posted on 18/02/2019 , work completed 18/02/2019
Speedy, clean and reliable
Customer Service
Quality
Value
Would highly recommend Barnet Window Company. Ray and Manesh completed the work on time, great workmanship and left it all clean and tidy after every day. Thank you
Customer in Greater London Posted on 15/02/2019 , work completed 14/02/2019
The trader replied (on 19/03/2019)
Thank you for taking the time to leave us a review and for recommending us. We are pleased to hear that everything was completed with great workmanship and that you are happy with the job upon completion. Many thanks from the team at Barnet Window Company.
Another very good job.
Customer Service
Quality
Value
Kim Morris replaced two external doors for us and, like last time, he was very professional. He simply got on with the job, kept me informed of progress and my only involvement was to provide the occasional cuppa! He was very neat, very tidy and, once again, we were very happy with the job he did for us. I would recommend this trader.
Customer in Greater London Posted on 13/02/2019 , work completed 11/02/2019
The trader replied (on 19/02/2019)
Thank you for taking the time to leave us a review, it is much appreciated. We are delighted to hear that you are pleased with the product and service provided. Many thanks from the team at Barnet Window Company.
Friendly, reliable and professional.
Customer Service
Quality
Value
Barnet Window Company replaced two windows for me. I was impressed by the friendliness and helpfulness of all the staff. Communication was good, Kim who fitted the windows did a great job. Very happy.
Jane, Hertfordshire Posted on 12/02/2019 , work completed 12/02/2019
New Back Door
Customer Service
Quality
Value
New back door fitted, work was was done to high standard and the work area was left tidy. All appointments where on or before the time said, also the work was completed with in 3 weeks of visit to the shop after find them on the internet. I would recommend this company and am looking to have the front door replaced by them.
Customer in Hertfordshire Posted on 09/02/2019 , work completed 05/02/2019
The trader replied (on 19/02/2019)
Thank you for taking the time to leave us a review. We are pleased to hear that the installation of your door went well and that you will be recommending us. Many thanks from the team at Barnet Window Company.
Double glazing installation
Customer Service
Quality
Value
Barnet Windows replaced wooden window frames with double glazed units in our flat. Their attention to detail was excellent, they understood the requirements of the Managing Agents of the block and adhered to everything. They were prompt and professional and I would highly recommend.
Customer in Greater London Posted on 08/02/2019 , work completed 04/02/2019
Excellent service
Customer Service
Quality
Value
Excellent work by tow diligent guys. 10 out of 10.
Andy, Hertfordshire Posted on 06/02/2019 , work completed 06/02/2019
Excellent, as always...
Customer Service