Endorsed by Which?

Baseline Build and Renovate Ltd

4.9

17 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday - Closed
  • Saturday - Closed
  • Sunday - Closed

About

Baseline Build and Renovate are a South East London based renovation and installation company.

Our team are qualified and experienced in complete home renovations, bathroom & shower room refurbishments, room conversions, building work, electricals as well as boilers and various central heating systems.

We serve mainly residential clients and commercial properties within South East, South and East London area. We've been serving these areas for nearly 2 decades now and have built up a reputation for being efficient, trust worthy, reliable and clean. We have a quick turnaround time with zero compromise on standards and finish. Everyone at Baseline prides themselves on personal service; from a little repair to renovating an entire house, we treat every job as important. We've worked hard to build this trust with our clients by consistently providing second to none service, and always offering exceptional quality workmanship to match. Our reputation is our greatest asset.

What we do

  • Builders

    • Building services
    • Garage conversions
    • Loft conversions
    • Plastering
  • Property refurbishment contractors

  • Loft and property converters

    • Loft Insulation
  • Kitchen fitters

    • Kitchen installation
    • Kitchen refurbishment
    • Kitchen tiling
    • Granite Worktops
    • Kitchen worktops
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bath re-enamelling and surfacing
    • Bathroom Installation
    • Bathroom refurbishment
    • Wet rooms
    • Bathroom tiling
    • Electric Showers
  • More Services

    • renovation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
17 reviews
Customer Service
5.0
Quality
4.9
Value
4.7
Sort by
Great work from Baseline on a kitchen renovation and full property redecoration
Customer Service
Quality
Value
Callum was always friendly and professional and did an excellent job, we were very pleased with the results of both the full kitchen renovation and the whole house repainting. As with any building job there were some minor snagging issues which occurred and Callum was very quick to respond to these and resolve them.
Customer in Greater London Posted on 31/10/2020 , work completed 30/04/2020
Didn't reply
It's now over a week since I emailed this trader to ask if they could fix my shower. No reply. I'm disappointed - I expected better given the good reviews.
Customer in Greater London Posted on 20/01/2020 (Reviewer did not use service)
The trader replied (on 18/02/2020)
Unfortunately there is no record that this email was received in our inbox or spam folders. We respond to all received enquiries. If you could provide some further information to the Which trusted trader support, we can check your details and get in contact.
Over and Above
Customer Service
Quality
Value
Baseline worked on my bathroom re-fit, removing my bath and replacing with a walk-in shower. The work was completed to a very high standard ahead of schedule. From the first consultation all the way through to completion i have been very impressed. I was quite nervous making the decisions for the job and Callum was very patient and helpful, he advised when i asked for his expertise and was can-do in all of the requests i had. The team were always polite and they ensured they cleared up after themselves each day. I was kept informed of all developments each day and felt that attention was being paid to my job from start to the early completion. I am very impressed and will use Baseline again.
Customer in Greater London Posted on 22/10/2019 , work completed 12/10/2019
Bathroom refit, Create New Home Study & Full redecoration of apartment
Customer Service
Quality
Value
Working with Baseline was and excellent experience from my first contact with Lauren in the office to meeting with Calum to go through what I needed done to the team arriving on site on time and on the agreed day. I had 3 jobs I needed doing, a full refurbishment of my small bathroom, conversion of a downstairs toilet and cloakroom into a home study and full redecoration of the whole flat. Calum was so helpful with talking me through the options and also making some great suggestions and observations with regard to my selections of products. The work was completed on time and to the greed costing and to the highest of standards. I have only had to snags that needed to be sorted and they where back within days to rectify them.
Customer in Greater London Posted on 01/08/2019 , work completed 26/07/2019
Flat refurbishment including fitting new kitchen
Customer Service
Quality
Value
Baseline refurbished our rental flat in London and made an excellent job of it! The works comprised fitting a new kitchen, plumber work, laying laminate floors, painting the entire flat and sundry repairs. The original schedule was two weeks but Baseline managed to finish the work to a high standard in 7 days and on budget. Each day they arrived on site on time at 8 am. On the first day they covered up the existing flooring and furniture to protect these. Calum was very polite and friendly throughout and manages his hard working team efficiently, which results in a good standard of finish. Calum kept me informed of progress by mobile phone regularly. There was a small leak under the sink that Calum resolved the next day.
Customer in Edinburgh Posted on 10/05/2019 , work completed 08/04/2019
Above and Beyond expectation
Customer Service
Quality
Value
Works done on budget on time. Who can say my builder always kept me informed at every stage. Every time I phoned or messaged Calum he got straight back to me. As they were leaving Calum noticed I had purchased a shower screen. He offered to install it for me as he new I would struggle. I would have no hesitation in recommending Baseline.
Customer in Greater London Posted on 20/04/2019 , work completed 16/04/2019
Great job! Highly recommend
Customer Service
Quality
Value
We enlisted Baseline to renovate our home. They refit a new bathroom, kitchen, flooring and decorating throughout. There was great communication from start to finish from all the staff. We were given sound advice and recommendations. Nothing was too much for them and they were flexible throughout. We are so pleased with their work in our home. We are glad we have finally found an efficient, honest, high quality building firm we can rely on and recommend to our friends and family.
Arvid Posted on 01/03/2019 , work completed 01/03/2019
Trustworthy
Customer Service
Quality
Value
Baseline have come several times over the years, most recently they refurbished my flat and put it in a very nice condition. I have used them for a number of big jobs over the years. They are very clean, and happy to fix anything that needs sorting. I've never had any issues.
Alessandro Posted on 20/02/2019 , work completed 20/02/2019
3 bed renovation & building works
Customer Service
Quality
Value
Complete renovation of 3 bedroom house including removing dividing wall between toilet room and bathroom. Extending bedroom by moving wall, kitchen & bathroom refits, building new toilet room under stairs, decoration and flooring throughout. I am very pleased with the work Baselne did. It was completed in less than the estimated duration and the house looks great. Also suggestions to extend one of bedrooms and add a toilet room means we are benefiting from use of what was wasted unused space.
Lorena Posted on 20/10/2018 , work completed 20/10/2018