Bay Plumbing and Heating Ltd

Sean did a great job servicing my boiler. He worked fast but thoroughly and was professional, respectful, friendly and warm, which I appreciated.

Booked for a boiler service, after previous plumber left the area. Was incredibly nice to deal with and very helpful when a couple of problems arose (from work of the previous engineer). Gave great advice which was much appreciated and will certainly be used again not only for a regular service but to tidy up what needs fixing and any future jobs that arise. Would highly recommend.

Nathan arrived promptly and did a very good job in good time. He also explained things very well. The price was for the job was very fair too. Thanks.

Drained & cleaned central heating - inhibitor in radiators; checked & serviced combi boiler; found missing part & replaced. Superb service, punctuality, manners, helpfulness, honesty. Continued job during 1st lockdown & when boiler problem persisted, he returned at no extra charge without hesitation & worked until the problem was resolved. The problem was caused by a previous company yet he identified it and fixed it. Wouldn't hesitate to recommend.

Quick to answer the phone and make an appointment for a boiler service. Very friendly. The engineer arrived on time, was quick, friendly and efficient. Could not ask for more.

Well, the previous reviewers have been lucky. Sean and Bay Plumbing came recommended to me. I rang first of all; was asked to put my job in an email (as phone signal was poor). I obliged with a relatively informative email detailing the aspects of what was required. No reply. I called. I texted. I wrote again. I texted again. I think it's fair to say I was very patient and said from the off - as Sean was having a gap to do work on his own place - that I was prepared to wait, because, in addition, I have been 'shielding' (on the Govt.'s list) and I wanted to wait till we're emerging from the higher levels of coronavirus. But I didn't want to be totally overlooked! Sean did reply to a couple of my follow-up messages but that was to say he'd be in touch, but, no, after all that (my multiple 'chases'), Sean has never got back to me about visiting and pricing the job.

Sean was on time and complied fully with Covid guidance, including wearing a mask. As requested, he serviced our boiler and bled our radiators. He also answered all our questions, and explained what we needed to do to make sure our radiators provide us with the heating we need this winter. Very good customer service.

I was impressed by a polite tidy and efficient workman. He appeared efficient and professional which always inspires a customer to feel confident the job is being done properly.

It was great to deal with a skilled expert. Sean inspected the combi-boiler and explained what needed replacing in my boiler and managed to fit it within a day. He clearly knew what he was doing and tidied up after the job was done. Explaining the work was not too much trouble. His paperwork arrived within minutes as well as a report of what he had done. Would always call his company first.

The engineer from Bay Plumbing and Heating Services my boiler last year and I requested that he did so again this year. The engineer emailed me a reminder that the boulders service was due. I replied and we agreed a suitable date and time. He phoned me on the day to confirm time of arrival. He was very punctual and arrived wearing uniform displaying the company name. I was ready to offer the engineer gloves and hand sanitiser as COVID-19 is still present. He had just put on a new pair of gloves and a face mask and engaged in appropriate social distancing. He was very informative; I asked a few questions and he was very helpful. He did a thorough check of the boiler and it’s flue. He was very clean and tidy. He asked me if I wanted to be reminded when the boiler was due for its next service, which I agreed to as I was very satisfied with his work. I recommend this company.

It was so nice to deal with a skilled expert who was really pleasant and polite who knew what he was doing and tidied up after the job was done! Sean explained what needed replacing in my boiler and managed to fit it the next day Nothing was too much trouble and he was happy to listen whilst he worked His paperwork arrived within minutes as well as a report of what he had done. Would always call his company first and if possible wait till he could take on the job.

Great response through email... came on time. Well priced, friendly and thorough. Will definitely use again.

Very good service. Engineer was friendly and polite. Happy to give advice and answer questions. Have booked again for gas fire service and recommended to family member.

Excellent service from quote through to the completion of job. Great communication, always updated at the end of day on work completed and plans for the following day. Considering a big job (removal of old system and installation of new combi boiler kept house tidy throughout Very competitive price (got 3 local quotes) 10 year guarantee on WosterBosch. All of team very polite and professional throughout. Will be using for the boiler service in a years time! Thank you

Excellent response to my enquiry. Appointment made with little fuss. Phone call to inform me slight delay to arrival. Service was clean quick and efficient with excellent communication.

Sean and his colleague came to service my boiler. Essentially routine, as boiler new with new house 2.5 years ago. Tested boiler, hot water tank, gas meter, all of which satisfactory. Efficient work and good customer service. Immediately after the service, the boiler wouldn't fire up and so the central heating would not work. I called Sean Cunningham and he came and fixed a loose connection and it is working again. I wonder whether he accidentally caused the loose connection during the service or should have checked that the boiler was working properly before he left following the service. On the second occasion he did wait to check and since then the boiler has been working properly. He did, however, invoice me £35 for the second visit

We are very happy with the service we received. They turned up on time and were very helpful, completing the work quickly and giving good advice for the future.

Sean was able to fit me in at very short notice to ascertain that I had a leaking radiator. Whilst he was too booked up to be able to fix it himself that day, he recommended someone else who was able to do the work same day.

We moved into the area and needed a plumber to check a few things on our new home. They responded quickly and attended on time, they were neat and tidy and were competitively priced.

Work carried out on time and on price. Tidy working practices left the area in good condition. would recommend.

Bay Plumbing and Heating completed gas safety checks today on my boiler and gas cooker. I will definitely use them again you have already recommended them them to my family and friends.

Extremely professional service from Bay Plumbing and Heating ltd for the annual service of our gas boiler. Competitively priced. We’ll definitely be getting them back for the next service.

Bay plumbing and heating installed a gas supply pipe for our cooker and installed our gas cooker whilst they were here. They responded really quickly to my query and came to price the job promptly. It was a pleasure having such friendly workmen in our home. I would highly recommend them for service and fair pricing. They’ve done a really lovely, tidy job and were very kind when we asked for advice about jobs we would like doing in the future. I hope to deal with them again soon.

Had a boiler service done. The guys were polite and got on with the job in a quiet & professional way. Answered any queries i had. Would definitely recommend them. Turned up on time, what more could you ask for? Job done.

Arrived on time. Friendly engineer. Was thorough and tidy. Knowledge of the boiler etc. Explained exactly what had been done. Highly recommended.