Endorsed by Which?

BBS Home Improvements

5.0

48 Reviews

Opening Hours
Today - 08:30–18:00
  • Monday 08:30–18:00
  • Tuesday 08:30–18:00
  • Wednesday 08:30–18:00
  • Thursday 08:30–18:00
  • Friday 08:30–18:00
  • Saturday 08:30–18:00
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Established in 2012 and located in Hertford. I am a professional, experienced painter/decorator and electrician.

My business has been built solely on personal recommendations and follow up projects from my customers.

I am DBS checked and an approved trader under the Which Trusted Traders endorsement scheme.

I specialise in interior and exterior decorating and domestic electrical work.

I take great pride in providing excellent customer service.
I am fully insured and always provide a free written no obligation quote.

COVID 19 – Government may have lifted all restrictions but the safety and wellbeing of my customers is paramount. If you still feel vulnerable just let me know and I will work with you to make you feel you safe in your own home.

What we do

  • Painters and decorators

    • Interior decorating
    • Wallpapering
  • Electricians

    • Electric Showers
    • Electrical emergency services
    • Electrical installations
    • Electrical testing services
    • Fuse boards
    • Outdoor electrical wiring
    • Rewiring

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
48 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great work, well explained, left our flat much better off!
Customer Service
Quality
Value
I was very happy with the work Nick carried out for us, and was very pleased with how he explained to us what needed doing, what the options were and how the work was progressing. Nick also took particular time and care to leave the flat in as good a state as possible in terms of making good after the work was done where it had been necessary to go into walls etc. Nick was very easy to talk to about the work, and ultimately we were left in a much better position both of terms of him resolving outstanding electric issues in the flat revealed by his testing, and in terms of an overall understanding of the electrics of the flat.
Customer in Hertfordshire Posted on 11/04/2024 , work completed 08/04/2024
Job well done
Customer Service
Quality
Value
This is the second time l have used Nick. He did a good job removing a dado rail l did not think would come off in one go it did. Re papered the room and painted it. Looks good. Moved all the furniture as necessary and the put up the new light fittings l wanted. A bonus.
Customer in Hertfordshire Posted on 01/03/2024 , work completed 26/02/2024
More than satisfied
Customer Service
Quality
Value
We used Nick to paint about half the house interior. Then had him back again 7 months later to finish the rest of the house. Obviously we would not have used him a second time if we were not more than satisfied with his work. Very helpful when moving furniture about and adjusting to conditions. Just don't ask for any music recommendations.
Customer in Hertfordshire Posted on 28/07/2023 , work completed 20/07/2023
Exterior Painting
Customer Service
Quality
Value
Nick was no bother to us and got on with the job, which was completed satisfactorily, on time, and to budget.
Customer in Hertfordshire Posted on 27/04/2023 , work completed 21/04/2023
Decorating to kitchen/ diner and bathroom
Customer Service
Quality
Value
Nick is a good worker, obliging to the older customer and happy to help moving. things about. He also changed the bathroom lights for LED type, suitable for bathrooms. He completed the painting in 4 days while keeping a usable toilet at all times. We have used him before and happy to use in the future.
Customer in Hertfordshire Posted on 28/03/2023 , work completed 24/03/2023
Decorator with an eye for detail and home improvement
Customer Service
Quality
Value
Nick was a nice guy and did very good work at our place redecorating our kids bedrooms. He recommended additional improvements, such as plastering the ceiling and sorting out the light fittings. It's really handy that he is an electrician as well. It was nice to get to know him, he made time to chat, which makes his service more personable. Overall, we found him to be an experienced decorator (and electrician). Has a lot of knowledge to share about home improvement, which is interesting, so he's definitely not just in one box, his service extends much wider than that of a decorator. Would recommend!
Customer in Hertfordshire Posted on 08/03/2023 , work completed 28/02/2023
Professional service
Customer Service
Quality
Value
Nick was prompt and professional both when quoting and undertaking the work. Gave sound advice and was very polite and diligent and kept the mess down to a minimum when carrying out dusty jobs. The work was completed to an excellent standard in a timely manner.
Customer in Hertfordshire Posted on 19/01/2023 , work completed 11/01/2023
A Flexible professional who works to deadlines
Customer Service
Quality
Value
Initially recommended by our neighbours, this is the second job Nick Millett has done for us. The first being the upgrading of our kitchen lights to LEDs. This job was to re-decorate a small terraced house. Nick has a totally professional approach to his work. He is flexible, works to deadlines and works to a high standard. I have no qualms in recommending Nick.
Customer in Hertfordshire Posted on 15/01/2023 , work completed 06/01/2023
Fantastic work, great service and very professional... all round Fantastic job done.
Customer Service
Quality
Value
I recently had Nick in to redecorate my mum's bedroom who had sadly recently passed away, he was compassionate, understanding and very helpful on what I was planning for the bedroom and gave me many ideas on what would work and look good, and throughout the time always kept in regular contact with me as I was at work all day. Throughout the time Nick worked for me I was at work and so I trusted him with the keys to my house and also my bubs, Roxy who is a 4 year old Belgium shepherd to say Roxy loved and him back was such an emotional thing for me that shows that he is very very very trustworthy, and this is very rare to find you are leaving your house and dog to someone. Nick did a fantastic job on the bedroom and I have now booked him again for another room to be done as I know his workmanship and reliability and professionalism and quality of work is of a very high standard... and again this rare to find. I recommend Nick one hundred percent and is totally trustworthy in your house, bonus treat was the great dog lover. For reliability, great job done, professionalism and very good value for money and someone who goes above and beyond their quote Nick is your man.
Nicola in Hertfordshire Posted on 27/12/2022 , work completed 10/12/2022
Disgraceful work ethics and poor customer service
I recently had the displeasure of working with Nick this year. He has been very awkward to liaise with. Despite providing us with a quote for painting and decorating the house - a job that we agreed in October to commence on the 12th December - we received very little contact from Nick. Several of our requests by text for an update were ignored, and it was only at 3pm the day before the work was due to commence that Nick phoned us up, suggesting that he was 'reluctant to do the job', and on the call he eventually cancelled the work altogether. His lack of skills in managing a working relationship will now cause us significant delays, as we will need to start from the very beginning to bring new people in and get our home renovation back on track. His demeanor was also very poor whenever we spoke, and unfortunately his arrogance greatly overshadowed any of his abilities as a tradesman. If you are searching for a handyman or decorator, do not choose this man as in my experience he will waste your time and cause substantial delays to your works.
Customer in Essex Posted on 11/12/2022 (Reviewer did not use service)
Excellent work
Customer Service
Quality
Value
Painted sitting room, hall and dining room. Nick turned up on time, did an excellent job and cleared up as much as possible at the end of each day. All for previously quoted price and less time than estimated. We have already asked him to quote for painting more rooms in a few months time.
Customer in Hertfordshire Posted on 22/09/2022 , work completed 08/09/2022
Plastering and painting artex bedroom ceiling
Customer Service
Quality
Value
Nick was reliable, friendly and professional from the first point of contact. The price he quoted was very competitive, he always came when he said he would, the plastering and painting were done to an excellent standard and he left the room clean and tidy on completion. He told me to contact him if I had any problems after he had left, but there were no problems at all. I was delighted with the standard of work and would thoroughly recommend him for any plastering or decorating job.
Dianne in Hertfordshire Posted on 10/07/2022 , work completed 23/05/2022
Friendly, professional and works to a very high standard.
Customer Service
Quality
Value
Nick is a qualified electrician and we have used him for electrical work, but he is also a painter and decorator and we have also used him for decorating. In all the work he does Nick is thorough and professional and works to the highest standards, and he is neat and tidy. We have been very impressed both with his work and his attitude. He is punctual, consistent and reliable which is so important with trades people. He is also efficient and a quick worker. His prices are very reasonable particularly considering the excellent standard of his work. I cannot recommend him enough. If you hire Nick for either electrical work or for decorating you will not be disappointed. Many thanks Nick
Pauline and John in Hertfordshire Posted on 31/05/2022 , work completed 21/05/2022
Outstanding Job
Customer Service
Quality
Value
Nick painted the whole interior of my house (including walls, ceilings and woodwork) and did a fantastic job. Being multi-skilled, he was also able to help me with some plastering and electrical work which was meticulous. I haven't had a lot of luck with trades in the past, but found Nick to be personable and very happy to go above and beyond to advise me and make sure that the finish was exactly as I wanted. I wouldn't hesitate to recommend him to anyone.
Customer in Hertfordshire Posted on 11/04/2022 , work completed 08/04/2022
Very good decorating job.
Customer Service
Quality
Value
Nick painted our hall, landing, and stairs on three floors as well as several doors and handrails. We were very impressed with his work, which looks fantastic. Nick was very pleasant to deal with throughout and went above and beyond with his help and advice. We approached Nick on recommendation from a friend and found him to be just as good as we were told he would be. Would definitely use again.
Customer in Hertfordshire Posted on 23/02/2022 , work completed 24/01/2022
Range of electrical jobs all done quickly and efficiently
Customer Service
Quality
Value
Getting a quote was quick and easy, with good communication from Nick. He sorted a range of electrical tasks for me (changing light fittings outside, in the garage, loft) and upgraded a few sockets and switches. All very efficiently done - I'd have no hesitation recommending him or using him again.
Customer in Hertfordshire Posted on 28/01/2022 , work completed 21/12/2021
Decorating a bedroom previously decorated 30 years ago by a young teenager
Customer Service
Quality
Value
BBS Home Improvements had a great deal of preparation work to do including stripping wall paper and wood paintwork back to basics, including sanding paintwork due to the condition. It is the first job BBS has done for me and I found him helpful with ideas and suggestions. The result of his work carried out is excellent. He covered all areas which also included the stairs for protection and also cleared up after each day. The work was completed on time and as quoted. I now have a lovely room and will use them again for other work. I found them to be a pleasant, polite and trustworthy person and importantly felt very comfortable having him working in my house.
Customer in Hertfordshire Posted on 11/12/2021 , work completed 10/12/2021
Great Job
Customer Service
Quality
Value
Nick plastered my hall ceiling and I'm really pleased with the end result. He was helpful, friendly and polite - and hoovered the hall after the plastering was finished, ensuring everything was left tidy. He finished the job in the time previously advised and as per the estimate. I wholeheartedly recommend Nick - and I've asked him to come back in the Spring to paint the outside of my house
Customer in Hertfordshire Posted on 22/11/2021 , work completed 19/11/2021
Small electrical job
Customer Service
Quality
Value
Nick came round to complete a small electrical job efficiently and effectively. He was very knowledgeable about the issues found which made me feel confident about his practice. The completed job was very good value for money. He also helped me correct an electrical problem for my elderly parent over the phone which was very considerate of him.
Customer in Hertfordshire Posted on 28/10/2021 , work completed 16/10/2021
Perfect Painted Kitchen
Customer Service
Quality
Value
Nick painted my kitchen which was not as straightforward as it sounds as I had recently had a new kitchen fitted but the fitters would not do the painting. He is very reliable, knowledgeable, helpful and took care to cover the new floor, worktops and cupboards. He kept to the agreed schedule and quote. I am so pleased to finally have the kitchen finished and I will definitely be asking him to return next year to decorate the rest of the house.
Customer in Hertfordshire Posted on 15/10/2021 , work completed 13/10/2021
Great work
Customer Service
Quality
Value
Nick is a perfectionist who goes to great lengths to ensure his work is at the highest standard. He was with us for a few weeks and kept us informed all the way. He kept to his initial quote and was lovely to have around! We're getting him back next year!
Samantha in Hertfordshire Posted on 14/10/2021 , work completed 20/09/2021
Reliable, dedicated to doing a great job, transparent and personable,
Customer Service
Quality
Value
Nick did the external painting of our house including repairing cracks in the render and re-painting of our front door and garage. He attended when planned, kept us fully informed about costs, was easy-going and completed the work to an excellent standard. He was considerate and happy to work with us around our schedule including work and holiday plans. He even carried out some cleaning of our roof and soffits/fascias at no extra cost! We would highly recommend him although he is understandably in demand so you might have a wait!
Customer in Hertfordshire Posted on 05/09/2021 , work completed 31/08/2021
No fuss quality work
Customer Service
Quality
Value
Nick replaced our kitchen MR16 Lamps with GU10 lamps and fittings, plus replaced the defunct MR16 lamp transformers elsewhere in the house. He explained the job required. We agreed amount date and time. Everything proceeded as agreed. He just got on and did the job to time and budget, leaving rooms tidy. All told good job, great guy - Thanks Nick.
Peter in Hertfordshire Posted on 26/07/2021 , work completed 24/07/2021
Happy to recommend this very good and reliable painter
Customer Service
Quality
Value
We are very happy to recommend Nick who did an excellent exterior painting job for us. The quality of his work is excellent and he clearly takes pride in doing a job well. We found Nick to be professional, reliable, courteous and considerate and we plan to use him again in the future.
Customer in Hertfordshire Posted on 03/07/2021 , work completed 30/06/2021
Excellent professional
Customer Service
Quality
Value
Nick redecorated our bathroom, hall stairs and and land and our living room. He completed the work, on time on budget and with minimal mess. There was a lot of prep work - our house is almost 200 years old but he made good some difficult walls and woodwork. Nick's a lovely fella, was kind to our dogs and didn't mind them being around. He was extremely keen to know his work was thorough and wanted to make everything exactly as we wanted it. Top job.
Customer in Hertfordshire Posted on 25/06/2021 , work completed 25/06/2021
Decorating
Customer Service
Quality
Value
This is the first time we have used Nick for decorating and will certainly NOT be the last; in fact, he is already booked in for more work later in the year. I would say I am a fussy customer and like to see a job well done. I was very pleasantly surprised that Nick filled holes and sanded the walls taking pride in achieving a good finish. Everything is in the preparation and Nick did not fail in this aspect of the work. We are very pleased with what he has done (Bedroom, Hall, Stairs, Landing and Sitting room). Thank you.
Stuart in Hertfordshire Posted on 02/06/2021 , work completed 17/05/2021
Excellent quality work from an honest, reliable and friendly tradesman
Customer Service
Quality
Value
Nick spent three weeks painting the exterior woodwork of mine and my neighbours' homes. He provided an honest, fair quote, was always on time and excellent at communication. His work was of an extremely high standard; he showed real pride in what he was doing and his attention to detail was excellent. He is also an extremely friendly and considerate tradesman - a real bonus when he is working at your home for an extended period. I have no hesitation to recommend Nick.
Customer in Hertfordshire Posted on 07/05/2021 , work completed 07/05/2021
Provision of additional socket to ring main
Customer Service
Quality
Value
I chose Nick on the strength of his excellent Trusted Trader reviews and was not disappointed. He agreed to an early date to view and quote, and charged a very reasonable price. He was always punctual with appointments, courteous and efficient in his work, explaining what was needed and undeterred by any challenge. I have no hesitation in highly recommending him.
Customer in Greater London Posted on 03/12/2020 , work completed 02/12/2020
Exterior paintwork: great work, very professional
Customer Service
Quality
Value
Nick repaired, prepared and painted exterior window frames, doors etc. to a high standard sticking to budget and schedule despite some of the frames being in a fairly bad state. Nick always kept me up to date on progress, and when he would be arriving and leaving, as rain stopped work for some of the time. Nick is self-sufficient; no teas or coffees required, clean and tidy and friendly and professional too. He asked for a 'snagging list' (there were none that I could find) and returned to check if anything further needed doing so I felt very happy to 'sign off' the work done.
Customer in Hertfordshire Posted on 23/07/2020 , work completed 16/07/2020
Great job and very professional
Customer Service
Quality
Value
We found Nick through the Trusted Trader website and he replaced our fuse board which involved testing all the electrics in the house as well as replacing some light fittings. He kept us fully informed of what he was doing throughout the job and as we were working from home, ensured minimum disruption. We found Nick to be very knowledgeable, professional, friendly and helpful from the point of first contact up to completion the work. We would have no hesitation in recommending Nick and will definitely use his services again if required.
Customer in Hertfordshire Posted on 13/07/2020 , work completed 19/06/2020
Amazing work in difficult circumstances
Customer Service
Quality
Value
Nick understood our needs and accommodated the challenges of working around my sick husband in an old house. His advice, especially on the electrical side was invaluable and the end result is perfect. The decorating is outstanding and again his advice on paint was spot on. We would certainly highly recommend him.
Customer in Hertfordshire Posted on 22/11/2019 , work completed 05/11/2019
Repairs after water leak
Customer Service
Quality
Value
We found Nick through recommendations within U3A not realising he traded as BBS Home Improvements. he won the work with a competitive quote, He stuck to the quote even though the work did change somewhat. He always came when promised, tidy and efficient worker. Will certainly give him the chance to price any future work I will need,
Customer in Hertfordshire Posted on 17/11/2019 , work completed 16/11/2019
Excellent and efficient
Customer Service
Quality
Value
Nick has just replaced a light fitting for me, a small job but one that he carried out with efficiency, professionalism and interesting chat. He was prompt and very reasonable cost. Would definitely recommend. Thanks very much.
Customer in Ware Posted on 21/08/2019 , work completed 21/08/2019
Excellent rewiring of house
Customer Service
Quality
Value
We found Nick through the Trusted Trader website and he was professional and helpful throughout the process from visiting to quote to completing the work in the time stated. We have lived with the new electrics for a couple of months now and everything is perfect. Nick was clean and tidy and always turned up when he said he would. Thank you Nick we are really pleased with our house rewire and thoroughly recommend you to everyone.
Customer in Hertfordshire Posted on 07/08/2019 , work completed 20/06/2019
Job well done
Customer Service
Quality
Value
I had Nick paint all the interior walls of my house, this including the ceilings and window sills, banister, etc. This work included removing some awful wallpaper. I am really pleased with the result. Nick did a great job. He kept things tidy and did the work in reasonable time. Nick even fixed replaced the plaster where a leak damaged the ceiling. Nick finished the job when he said he would and also stuck to the invoice. I'm really happy with the results.
Customer in Hertfordshire Posted on 29/07/2019 , work completed 25/07/2019
Unbelievably tidy and reliable. The 2nd time I have used Nick and certainly not the last
Customer Service
Quality
Value
I have used many decorators in the past and none have been as tidy and reliable as Nick. His work is excellent and I am lucky to of stumbled upon him. I would even say we have developed a friendship. I would highly recommend BBS and will be using them for the enforceable future.
Ben Posted on 20/07/2019 , work completed 06/07/2019
Excellent electrical work
Customer Service
Quality
Value
We needed an electrician and found Nick through Which Trusted Traders. Nick came round and looked at the electrical work required, then provided a reasonable written quote, which clearly specified and priced up the job. He kept in touch and arrived as promised on the agreed date/time. He also did some tricky fault finding and put right dangerous wiring. He cleaned up and left everything neat and tidy. We were impressed with his "can do" attitude and his clear explanations of what needed doing. He got on with the work and didn't waste time. We would recommend BBS Home Improvements, in fact we have already arranged for Nick to come and do further work for us.
Customer in Hertfordshire Posted on 26/06/2019 , work completed 26/06/2019
Electrical Fault
Customer Service
Quality
Value
An electrical emergency resulted in Nick attending. He was upfront with his costs, which were very reasonable. He found the fault quickly and we agreed on the fix. He was punctual, efficient and friendly. I would have no problems recommending him to others or using him myself for further work.
Customer in Hertfordshire Posted on 23/06/2019 , work completed 21/06/2019
Lounge, stairs and 2 halls wall paper stripped artex striped down lighters fitted Painted walls etc
Customer Service
Quality
Value
Excellent job done. Nick was extremely helpful especially when I kept adding jobs to the nothing was too much trouble. He always cleaned up at the end off each day. His workmanship is excellent could not fault his work also if I found a problem he soon put it right. Will definitely have him to do any future work and most definitely recommend him to any one I know with complete confidence that he will do a excellent job.
Customer in Hertfordshire Posted on 13/04/2019 , work completed 10/04/2019
Reliable and thorough
Customer Service
Quality
Value
Nick moved some power sockets in one room. Prior to this, he did a thorough safety check. His work was efficient and he signed off the job on completion. He was friendly and punctual.
Customer in Hertfordshire Posted on 06/04/2019 , work completed 15/03/2019
First Class Job - Can Highly Recommend
Customer Service
Quality
Value
Nick, is a very pleasant man who carried out some remedial painting work which had been done extremely badly by a previous independent decorator. I cannot praise Nicks work enough he is extremely conscientious protects all of the areas he is working in prior to starting and he is dedicated and passionate about getting everything right. I am so pleased with the work he has done for me so far and will be more than happy for him to return to carry out further works. I have now qualms at all in highly recommending BBS Home Improvements
Customer in Hertfordshire Posted on 13/03/2019 , work completed 13/03/2019
Great Work - By a Great Workman!
Customer Service
Quality
Value
Nick carried out a lot of electrical work in the house and made safe a lot of issues from previous tradesmen at no extra cost to me. He done a great job of the bedroom painting decorating and plastering. His communications are excellent and kept me advised on everything and how the work was going. He turned up every day on time and left no mess at all. The neighbours were not even aware Nick was working in the house he was that quiet. I will be contacting nick again in the near future for the last of the work on the house. Good job well done!
Customer in Hertfordshire Posted on 02/02/2019 , work completed 28/01/2019
Always on time and work quickly and cleanly
Customer Service
Quality
Value
Nick painted our gallery hall stairs and landing. Managed the height without difficulty. Turned up on time each morning and worked through the day. didn't require tea, coffee or biscuits! Very pleased with the finish and would recommend him to others.
Customer in Hertfordshire Posted on 20/01/2019 , work completed 17/01/2019
Bedroom painting install flooring and spotlights. Bathroom painting
Customer Service
Quality
Value
Nick provided a reasonable quote and timescale for completion of works. Always on time and worked without a break Flooring installed to high standard spotlights too Painting was excellent standard Have no hesitation in recommending nick and his company to anyone who requires proffessional standard work to their property
Customer in Hertfordshire Posted on 20/12/2018 , work completed 20/12/2018
Professional tradesman
Customer Service
Quality
Value
Nick was very helpful and very good throughout the work carried out at our home, would highly recommend
Customer in Hertfordshire Posted on 02/12/2018 , work completed 22/09/2018
Quality decorating service
Customer Service
Quality
Value
Hired Nick from a recommendation from a friend to decorate Small front bedroom. He did an excellent job and I was very pleased with the result. He also left the house clean and tidy afterwards . A friendly reliable chap with high standards of workmanship I would certainly recommend him to others.
Customer in Hertfordshire Posted on 23/11/2018 , work completed 23/11/2018
Nick Millett - highly recommended for any electrical, plastering or decorating work around the home
Customer Service
Quality
Value
Nick carried out a complete rewire of my house in his capacity as a qualified electrician. He has also completely replastered and painted all walls and ceilings upstairs including stairwell (with the exception of the bathroom) and has just completed plastering the living room and dining room downstairs ready for painting. Nick is very contactable, has a great work ethic & turns up at the prearranged time. He also has a great sense of humour. Nick is virtually a one stop shop - he can do the electrics, plastering, painting & decorating. He makes the refurb less stressful. We have been so impressed with Nick that we will be employing his services again in the very near future.
Which? Trusted Traders Consumer Posted on 21/07/2018 , work completed 21/07/2018
Difficult job well done
Customer Service
Quality
Value
We returned from holiday to find we had lighting but no power. Nick managed to reinstate most of the power except in the kitchen where the fault persisted. After a number of hours of careful investigation the fault was finally located under the floor of the conservatory, rewiring undertaken and new certificates issued. A number of other dodgy junction boxes and power points were rectified along the way. Great detective work! Very happy customers!! thank you Nick!
Which? Trusted Traders Consumer Posted on 29/06/2018 , work completed 29/06/2018
Professional, friendly service
Customer Service
Quality
Value
Nick Millett carried out the painting of the exterior woodwork of my house, concrete sills and drainpipe. From the start Nick was friendly and professional, showing a genuine interest in the work, and the particular problems involved. I was impressed with the thoroughness of the preparatory work, and with the carefulness and skill in the actual painting. Nick gave me useful advice on maintaining the woodwork, and looking out for problems in the the future. He was completely reliable, arrived promptly, and the work was completed within the week as agreed. At the end I was delighted with the appearance of my house.
Janet, . Posted on 29/06/2018 , work completed 29/06/2018