BBS Plumbing And Heating Engineers Ltd

I had put a message on Bernard's place in 'Trusted Traders, asking if he could unblock my toilet. He rang back, and although he could not come himself, he recommended another plumber who would have the equipment to clear the drain. He was really keen to help, even though he was finished for the day.

Bernard came to diagnose why my old boiler had failed. He identified the problem and gave me two prices, one using refurbished parts and one with new parts. I decided given the age of the boiler to buy a new one and have a ten year guarantee as I did nt want o risk being without heating in cold weather again. Bernard gave e several options and advice. He and his colleague Halil arranged purchase and delivery of all equipment straight away and it took a day to remove the old boiler and install the new one and a half day for final touches and paper work. The work was methodical and without any delay and the workmanship excellent. Both guys know their business and give straight advice. Very pleased with the result

We needed a new stopcock, which involved cutting into the wall to expose enough pipe to cut into. Bernard got on with the job quickly and efficiently and was happy to let us know what he was doing. He finished the job within the estimated time and within budget. He'd warned us he'd not make good the wall, so no surprises there. Other than that, he left the area cleaner than he found it. Our only slight quibble is that he is not always easy to get hold of, though we see that as a testament to his popularity. 4 weeks after the job, there's no sign of leaking.

I don't usually, if ever, bother with writing customer reviews. However, I'm making an exception for BBS Plumbing and Heating as they were so good. Bernard was excellent in everything he did, from start to finish. He took his time to explain what his recommendations were and why. The work itself was of a very high quality with Bernard being very helpful and considerate. I have no hesitation in recommending him and his company, based on my experience.

Have used Bernard’s services for several years from underfloor heating to annual Boiler services and his work excellent from start to finish. Bernard advised us on sanitary ware and final fittings. His advice was invaluable. The job was completed to a high specification. We were informed along the way on progress and the final job was on budget and time.

Bernard and his team are efficient, polite and knowledgeable and provided an excellent service. I have no hesitation in recommending them highly.

Had a new boiler installed by Bernard, very nice job, prompt and fuss-free. Wouldn’t hesitate to recommend.

I first used BBS Plumbing a couple of years ago, our previous plumber having died. BBS was one of 3 local plumbers contacted and Bernard's assessment of the necessary work was, in my opinion, the most trustworthy. The work carried out here, by Bernard or his colleague, has always been thoroughly explained and satisfactorily completed. On one occasion it was difficult to find a mutually convenient time to carry out the work but I accept that it was a busy time of year. I would recommend BBS Plumbing to friends and neighbours.

Bernard was able to come quickly to remove a radiator. He carried out the work very efficiently and I was impressed by his thoughtfulness and care in dealing with the associated problems which arose. He is very knowledgeable and offered some very helpful advice on some other plumbing & heating issues. I wouldn't hesitate to employ him again.

I shan't bother writing a long review because you can read all the others about BBS Plumbing and Heating - they are spot on! I engaged the company to install a boiler. Bernard Salisbury and his assistant are first class operatives. For me, It's all about customer care. Bernard's demeanour and his ability to explain technical matters in layman's terms are truly exceptional. He gives you all the information you need, including pros and cons, enabling you to make an informed and confident decision. His invoices are fully itemised, so you know that nothing is missed and everything is properly accounted for. I said I wasn't going to write a long review so I'd better stop here - except to say, stop dithering and give him a call!

After looking at a number of local North London companies, I asked BBS to install a standard gas central heating system in my house back in Sept 2017. It's now Dec 2019 and two plus years on, very happy with outcome. Bernard of BBS knows his business and initial communication between us when agreeing an appropriate system was excellent. I had a couple of bespoke requirements they were happy to discuss and make practical proposals for, leaving me with a neat and efficient system that keeps my terraced house nice and warm. Important also is aftercare. I'm into winter 3 now and very happy with the system, the annual servicing and the followup support I've had when I've needed it. As good as you could get. No hesitation in recommending.

Every step in the process with Bernard and his team at BBS was simply exemplary. From the initial quote [visit], Bernard clearly demonstrated both his knowledge and his ethos of conducting works to the highest standard. After receiving the (extremely competitive and visible) quote, there was no "sales" pressure; Bernard was more focused on ensuring I understood the quote and the proposed works were right for me. Subsequently, the work was carried out to the highest standard by the competent, polite and friendly team at BBS, whilst any questions I had along the way were dealt with with embodied professionalism; nothing was to much trouble. After experiencing an initial nightmare with British Gas engineers (which resulted in requiring a new boiler), I'm glad I found a team I can trust in BBS.

I don't write reviews often, but I know how important they are when you are looking for a good tradesman. I needed a complete overview of my heating system and was confused by what I had heard and read. I had done lots of research and looked at lots of reviews. The first thing I would say is that Bernard is very knowledgeable and very patient and takes time to ensure you understand what is happening and what is required. He and his team replaced my boiler and carried out other bits of work done incorrectly by previous installers. Any queries I had afterwards were promptly dealt with. He genuinely seems to care about the service he has provided for you and will check back with you to make sure everything is ok. Having experienced shoddy customer care and questionable work from previous engineers, it was very refreshing to work with someone who was the opposite of this and very professional. If you are looking for a professional heating engineer/plumber and want things done properly, and at a competitive rate, then you can't go wrong with Bernard and his team.

We had to replace an old boiler and this team took the time and trouble to investigate and explain the issues before giving us a quote which was more detailed and lower than any other we had. The work was carried out neatly and cleanly and we are very happy with the result.

When I arranged to get a quote from BBS Plumbing, Bernard turned up exactly when he said he would. It was immediately obvious that Bernard knew exactly what he was talking about and when he made suggestions about the work to be done he explained exactly what his thinking was. The work was done to a very high standard and everything was left clean and tidy. If I needed any work doing in the future I would definitely use BBS again.