Endorsed by Which?

BBS Plumbing And Heating Engineers Ltd

5.0

20 Reviews

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About

When it comes to London plumbing & heating services make BBS your choice. BBS have been established in North London, for over 10 years and out of all London plumbers, we like to think we offer one of the best services around.

Supplying a wide range of plumbing and heating services and a fully committed approach to giving our customers the highest quality attention possible. With work carried out with minimum disruption & fuss and maximum professionalism.

Covering all parts of North and West London, we specialise in all aspects of plumbing & heating, from the installing of complete underfloor heating, the latest wet rooms, gas boilers (together with repairs and maintenance) through to radiator installation, eco-friendly solar panels and complete system servicing. All carried out by our fully qualified plumbers with registered gas safe certificates ensuring that every project we handle is carried out safely to bring peace of mind to our customers.

What we do

  • Boiler, central heating and gas engineers

    • Underfloor heating
    • Boiler installation
    • Boiler servicing
    • Boiler repair
    • Radiators and central heating
    • Power flushing
    • Immersion Heaters
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Renewable energy

    • Solar water heating
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom design services
    • Bathroom suppliers
    • Bathroom tiling
    • Wet rooms
    • Electric Showers
    • Bathroom refurbishment

Customer reviews

Why you can trust these reviews

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5.0
20 reviews
Customer Service
4.9
Quality
5.0
Value
5.0
Sort by
Kind and Helpful
I had put a message on Bernard's place in 'Trusted Traders, asking if he could unblock my toilet. He rang back, and although he could not come himself, he recommended another plumber who would have the equipment to clear the drain. He was really keen to help, even though he was finished for the day.
Customer in Greater London Posted on 29/01/2024 (Reviewer did not use service)
Boiler replacement
Customer Service
Quality
Value
Bernard came to diagnose why my old boiler had failed. He identified the problem and gave me two prices, one using refurbished parts and one with new parts. I decided given the age of the boiler to buy a new one and have a ten year guarantee as I did nt want o risk being without heating in cold weather again. Bernard gave e several options and advice. He and his colleague Halil arranged purchase and delivery of all equipment straight away and it took a day to remove the old boiler and install the new one and a half day for final touches and paper work. The work was methodical and without any delay and the workmanship excellent. Both guys know their business and give straight advice. Very pleased with the result
Customer in Greater London Posted on 28/02/2023 , work completed 24/02/2023
New stopcock installed
Customer Service
Quality
Value
We needed a new stopcock, which involved cutting into the wall to expose enough pipe to cut into. Bernard got on with the job quickly and efficiently and was happy to let us know what he was doing. He finished the job within the estimated time and within budget. He'd warned us he'd not make good the wall, so no surprises there. Other than that, he left the area cleaner than he found it. Our only slight quibble is that he is not always easy to get hold of, though we see that as a testament to his popularity. 4 weeks after the job, there's no sign of leaking.
Customer in Greater London Posted on 14/11/2022 , work completed 17/10/2022
Excellent Boiler Installation
Customer Service
Quality
Value
I don't usually, if ever, bother with writing customer reviews. However, I'm making an exception for BBS Plumbing and Heating as they were so good. Bernard was excellent in everything he did, from start to finish. He took his time to explain what his recommendations were and why. The work itself was of a very high quality with Bernard being very helpful and considerate. I have no hesitation in recommending him and his company, based on my experience.
Customer in Greater London Posted on 03/09/2021 , work completed 02/09/2021
Bathroom
Customer Service
Quality
Value
Have used Bernard’s services for several years from underfloor heating to annual Boiler services and his work excellent from start to finish. Bernard advised us on sanitary ware and final fittings. His advice was invaluable. The job was completed to a high specification. We were informed along the way on progress and the final job was on budget and time.
Viral in Greater London Posted on 17/06/2021 , work completed 17/06/2021
General Plumbing and Boiler Servicing
Customer Service
Quality
Value
Bernard and his team are efficient, polite and knowledgeable and provided an excellent service. I have no hesitation in recommending them highly.
Lawrence in Greater London Posted on 26/04/2021 , work completed 13/04/2021
New boiler
Customer Service
Quality
Value
Had a new boiler installed by Bernard, very nice job, prompt and fuss-free. Wouldn’t hesitate to recommend.
Customer in Greater London Posted on 01/03/2021 , work completed 26/02/2021
Boiler service - boiler having gone out overnight
Customer Service
Quality
Value
I first used BBS Plumbing a couple of years ago, our previous plumber having died. BBS was one of 3 local plumbers contacted and Bernard's assessment of the necessary work was, in my opinion, the most trustworthy. The work carried out here, by Bernard or his colleague, has always been thoroughly explained and satisfactorily completed. On one occasion it was difficult to find a mutually convenient time to carry out the work but I accept that it was a busy time of year. I would recommend BBS Plumbing to friends and neighbours.
Customer in Greater London Posted on 14/12/2020 , work completed 23/11/2020
Excellent work
Customer Service
Quality
Value
Bernard was able to come quickly to remove a radiator. He carried out the work very efficiently and I was impressed by his thoughtfulness and care in dealing with the associated problems which arose. He is very knowledgeable and offered some very helpful advice on some other plumbing & heating issues. I wouldn't hesitate to employ him again.
Customer in Greater London Posted on 06/10/2020 , work completed 05/10/2020
Stop! Your search for a first class heating engineer is over!
Customer Service
Quality
Value
I shan't bother writing a long review because you can read all the others about BBS Plumbing and Heating - they are spot on! I engaged the company to install a boiler. Bernard Salisbury and his assistant are first class operatives. For me, It's all about customer care. Bernard's demeanour and his ability to explain technical matters in layman's terms are truly exceptional. He gives you all the information you need, including pros and cons, enabling you to make an informed and confident decision. His invoices are fully itemised, so you know that nothing is missed and everything is properly accounted for. I said I wasn't going to write a long review so I'd better stop here - except to say, stop dithering and give him a call!
Customer in Greater London Posted on 16/01/2020 , work completed 03/09/2019
Central Heating installation and aftercare
Customer Service
Quality
Value
After looking at a number of local North London companies, I asked BBS to install a standard gas central heating system in my house back in Sept 2017. It's now Dec 2019 and two plus years on, very happy with outcome. Bernard of BBS knows his business and initial communication between us when agreeing an appropriate system was excellent. I had a couple of bespoke requirements they were happy to discuss and make practical proposals for, leaving me with a neat and efficient system that keeps my terraced house nice and warm. Important also is aftercare. I'm into winter 3 now and very happy with the system, the annual servicing and the followup support I've had when I've needed it. As good as you could get. No hesitation in recommending.
Customer in Greater London Posted on 15/12/2019 , work completed 29/09/2017
First class from beginning to end!!
Customer Service
Quality
Value
Every step in the process with Bernard and his team at BBS was simply exemplary. From the initial quote [visit], Bernard clearly demonstrated both his knowledge and his ethos of conducting works to the highest standard. After receiving the (extremely competitive and visible) quote, there was no "sales" pressure; Bernard was more focused on ensuring I understood the quote and the proposed works were right for me. Subsequently, the work was carried out to the highest standard by the competent, polite and friendly team at BBS, whilst any questions I had along the way were dealt with with embodied professionalism; nothing was to much trouble. After experiencing an initial nightmare with British Gas engineers (which resulted in requiring a new boiler), I'm glad I found a team I can trust in BBS.
Mark Ryan Posted on 11/11/2018 , work completed 11/11/2018
Very attentive to customers with extensive knowledge, ensuring the job is done properly
Customer Service
Quality
Value
I don't write reviews often, but I know how important they are when you are looking for a good tradesman. I needed a complete overview of my heating system and was confused by what I had heard and read. I had done lots of research and looked at lots of reviews. The first thing I would say is that Bernard is very knowledgeable and very patient and takes time to ensure you understand what is happening and what is required. He and his team replaced my boiler and carried out other bits of work done incorrectly by previous installers. Any queries I had afterwards were promptly dealt with. He genuinely seems to care about the service he has provided for you and will check back with you to make sure everything is ok. Having experienced shoddy customer care and questionable work from previous engineers, it was very refreshing to work with someone who was the opposite of this and very professional. If you are looking for a professional heating engineer/plumber and want things done properly, and at a competitive rate, then you can't go wrong with Bernard and his team.
Olufemi A Posted on 14/05/2018 , work completed 14/05/2018
Excellent work at competative price
Customer Service
Quality
Value
We had to replace an old boiler and this team took the time and trouble to investigate and explain the issues before giving us a quote which was more detailed and lower than any other we had. The work was carried out neatly and cleanly and we are very happy with the result.
2011-06-04 17:29:04.53 Posted on 28/01/2017 , work completed 28/01/2017
Boiler installation
Customer Service
Quality
Value
When I arranged to get a quote from BBS Plumbing, Bernard turned up exactly when he said he would. It was immediately obvious that Bernard knew exactly what he was talking about and when he made suggestions about the work to be done he explained exactly what his thinking was. The work was done to a very high standard and everything was left clean and tidy. If I needed any work doing in the future I would definitely use BBS again.
SWinder Posted on 05/04/2016 , work completed 05/04/2016
Reliable, Reputable and Professionally Qualified
Customer Service
Quality
Value
I have always found B B S Plumbing & Heating to be a genuine plumbing company. They are very helpful and have consistently provided a great service for me and my family. I would recommend them as a reliable and reputable trader. They are reliable, reputable and professionally qualified.
JHassid Posted on 29/04/2014 , work completed 29/04/2014
Boiler Repair
Customer Service
Quality
Value
BBS Plumbing & Heating came to repair my faulty boiler. They were very prompt and came out within 24 hours of our call. I was happy with the work and would use them again.
SteveB1 Posted on 28/04/2014 , work completed 28/04/2014
Which? Local Review
Customer Service
Quality
Value
I had a leak from the outlet pipe of the washing machine. Bernard was helpful, he came within 48 hours, immediately found the problem & bought the necessary spare parts then replaced the faulty pipe. Bernard is quick efficient & his charge was reasonable. I will certainly use him again should the need arise.
craigmilephotography Posted on 05/08/2013 , work completed 05/08/2013
Which? Local Review
Customer Service
Quality
Value
Plumber came to assess leak from toilet cistern. Tried to get replacement part but it was too large for cistern so arranged to come two days later with correct part bought from larger retailer. Replaced oump with brass fitting (as opposed to old plastic pipe fitting) and removed scale from thread. Diagnosed another leak on wall behind boiler and tightened another nut thus closing it off. Reasonable price, and very helpful operative Bernard.
FraserBorwick Posted on 01/09/2012 , work completed 01/09/2012
Which? Local Review
Customer Service
Quality
Value
Jack came on time. Came to fix a new tap to mains water supply. Good clean job. Rates are a bit higher than that of a handyman. Would use the company again.
Chris Joannou Posted on 27/08/2011 , work completed 27/08/2011
Which? Local Review
Customer Service
Quality
Value
We have been using BBS Plumbing for about 3 years now, from servicing the boiler to repairing it. Last winter our boiler broke down and decided to replace it to a combi-boiler. We also wanted to install the new boiler at a different place: downstairs instead of the previou place upstairs. It was a sizeable job as the pipes had to be re-routed and Bernard executed the job excellently. Bernard and his team were always very professional and cleaned up after the job. For the service that we received, I'd say they are excellent value for money. Highly recommended!
p jantan Posted on 20/05/2011 , work completed 20/05/2011