Beeson Plumbing & Heating Ltd

Customer care is a top priority and after they did such a good job of fitting our entire central heating system last year who else would we use for our annual service! Keep up the good work.

The engineer arrived promptly, a very pleasant gentleman, he was extremely thorough servicing our boiler, and explained clearly what he was checking, and the outcomes, and mentioned any work that might need doing in the future. I was surprised - and impressed - that he donned 'booties' when he came in, to protect our carpets (that's definitely a first!) I understand that we will receive a reminder when the next service is due - that's really helpful - and that we will be emailed our receipt and safety certificate. The price was very reasonable, and compared well (and in some cases very well) with other companies I approached. On the basis of this visit I would definitely recommend this company, and have no reservations about using them again in the future.

Always turn up on time and do a very good job.Always polite and tidy up No problem in recommending them.

We have used Beeson Heating & Plumbing before and had no hesitation in asking them to quote for this job. They arrive on time, clear up before they leave each day and do exemplary work. Their team always kept us up to date with progress and are always polite and courteous, no matter what silly questions we ask. We intend to ask them to refit our bathroom and shower room in the not too distant future.

On 24th April my wife smelled gas in the bedroom where our boiler is located. We called the gas emergency line, an engineer came out and found a leaking pipe. The boiler was isolated and the gas supply was capped off. The was around 9.40pm. Due to a recent family medical treatment, we need hot water and heating pretty much on demand. I called Beeson Plumbing & Heating Ltd at this late time and much to my surprise the call was answered by the owner, Dave Beeson. I explained our situation and he said he would get back to me the next morning at 7.30am when he could speak to his team and check the diary for availability. At exactly 7.30am on the 25th April, I received a call from one of the company's engineers Craig. He confirmed his availability and arrived at my door for 8am as arranged. He was polite and thorough and the whole job was completed in under an hour. No mess, no fuss but best of all, an old fashioned, diligent attitude and fully explaining to me what was being done. What a superb company to deal with.

For many years we had boiler cover with BG but were never really pleased with the level of service to cost. Decided 3 years ago to move to Beesons - a decision that has never been regretted. Each year our boiler receives a thorough service by a polite, conscientious engineer, and you never feel like you are being conned. Our boiler is 12 years old, and is purring like the day it was installed, actually better than.