Beeson Plumbing & Heating Ltd

Customer care is a top priority and after they did such a good job of fitting our entire central heating system last year who else would we use for our annual service! Keep up the good work.

I opened my back door and noticed that water was pouring out of the overflow pipe. Didn't see it the day before as it was raining. Typical. I suspected the ballcock had failed in my header tank as this had happened before. I phoned Beeson and told them the problem and the earliest they could send someone was first thing the following morning. I was advised to turn my water off (I am on a water meter) and only put it on if I needed to. I duly looked at my meter and it was whizzing round so it was swiftly turned off. The following day, Dave from Beeson turned up. I pointed to the direction of the bathroom upstairs and with tools in hand he proceeded. Now bear in mind the header tank is above the emmersion heater in an airing cupboard so there is not much space above it to work in. Dave managed to overcome such adversities and in what seemed no time at all he was asking for the water to be turned back on but only half way. "Half way?" I ask. "Just in case theres a problem" was Dave's response. And a problem there was. Water gushed out the overflow pipe again. It turned out it was a valve in the toilet cistern that was the issue although it should be noted that the ballcock was on it's way out. Dave didn't have any replacement parts for the cistern so he took pictures of the valve (for future reference as it will need replacing), and he cleaned and descaled it as best he could. It works fine for now and I was charged what I was quoted. Dave, you're a star. Thank you.

Bessons were able to assist with a plumbing issue which was not able to be diagnosed by another plumber. The engineer was very professional and polite and wore face mask, gloves and plastic shoe covers throughout. He was able to solve the mystery and the company came back with a quotation for the necessary works in a matter of minutes. I booked them straight in to service a unvented cylinder and they came back the next day and performed the service.

After an incident where a water pipe was mistakenly drilled through. Dave Beeson, provided calming informative advice, initially by phone and facetime, before turning up at short notice on a Sunday afternoon. Dave fully explained what he was doing. Provided a part and fixed the leak. He then stayed and ensured the water system was fully working.

This company was recommended to me by my brother who also had a boiler fitted and he was really pleased with the service provided. I called for a quotation and David Beeson called round and assessed our requirements and later sent a quotation. The details were thoroughly explained and how the process would work. True to their word the lads turned up on the agreed day and over the next few days completed all the work as agreed. The staff covered all the carpets and wore over shoes. they were very polite, courteous and nothing was to much trouble. The support service (electrician and brick layer) also turned up as agreed and again an excellent job completed. We have also been very impressed by the support service provided by the office staff and management, which i am sure will be ongoing. Well recommended

I recently had a new Worcester Boiler fitted by Beeson's Plumbing. The engineers were, polite, courteous, and extremely clean and tidy. I am extremely happy with the boiler - it has made a huge difference to the warmth of my house already. The engineers took time at the end of the installation to explain the controls to me. The after service has been second to none, as I have received several courtesy calls to ask if I am happy with everything. All of the rubbish - including the old boiler was removed. Would not hesitate to recommend Beeson's Plumbing Services.

Dave Beeson visited our home and listened to our central heating problems. He explained really clearly what work needed to be done to solve these. The quote was issued promptly. The start date for work to commence was quick. A team of 3 excellent workers turned up on time and were polite, professional and helpful. They were very understanding and thoughtful to our needs, as we have 3 nervous indoor cats and an autistic son, who have all survived a completely new central system being installed over 3 days! All radiators, old pipes and the boiler were removed at the end of each day. The team in the office are all really helpful and friendly too. We will definitely be using them for more work and they'll be back annually to service our new boiler. We would highly recommend this company to everyone, and in fact already have!

We have used Beeson Heating & Plumbing before and had no hesitation in asking them to quote for this job. They arrive on time, clear up before they leave each day and do exemplary work. Their team always kept us up to date with progress and are always polite and courteous, no matter what silly questions we ask. We intend to ask them to refit our bathroom and shower room in the not too distant future.

Discovered a leak in my kitchen and contacted Beeson. Despite being very busy Mark did everything he could to help in order to get it repaired. Cole the plumber came attended the very next day and had it sorted within 10 minutes. Top job guys, thankyou very much. Will definitely use again.

Excellent job, you are all very professional and we are highly satisfied with all that you did. From the start you respected our house by wearing shoe covers and covering all the rooms and stairs which we appreciated, you were all very polite and worked very hard each day you were here, you didn't leave any mess and at the end of each day you cleaned up, we would definitely recommend you to our friends and family, thank you again for a very good job.

Very prompt response to my telephone enquiry at 4.00 pm. Engineer visited 9.00am following day. Recommendation by noon and fully costed quote by 5.00 pm!. Work was completed in two days the end of the following week. Two return visits to install thermostat/timer and then a second to balance the radiators. A very competitive price executed with the minimum of mess. Have already told as many friends as will listen what an excellent company this is.

On 24th April my wife smelled gas in the bedroom where our boiler is located. We called the gas emergency line, an engineer came out and found a leaking pipe. The boiler was isolated and the gas supply was capped off. The was around 9.40pm. Due to a recent family medical treatment, we need hot water and heating pretty much on demand. I called Beeson Plumbing & Heating Ltd at this late time and much to my surprise the call was answered by the owner, Dave Beeson. I explained our situation and he said he would get back to me the next morning at 7.30am when he could speak to his team and check the diary for availability. At exactly 7.30am on the 25th April, I received a call from one of the company's engineers Craig. He confirmed his availability and arrived at my door for 8am as arranged. He was polite and thorough and the whole job was completed in under an hour. No mess, no fuss but best of all, an old fashioned, diligent attitude and fully explaining to me what was being done. What a superb company to deal with.

Beesons have been servicing my boiler for the last five years an I have found them to be professional, punctual, freindly and well presented. The attention to detail and advice regarding future additional works means trouble free year. My original appointment this years was postponed due to unforseen circumstances on their part but I was contacted immediately to arrange another date and time which was backed up with another call to say the engineer was on his way.

Have used Beeson for the last 5 years. Always on time, sensible pricing and attention to detail. Highly recommended

For many years we had boiler cover with BG but were never really pleased with the level of service to cost. Decided 3 years ago to move to Beesons - a decision that has never been regretted. Each year our boiler receives a thorough service by a polite, conscientious engineer, and you never feel like you are being conned. Our boiler is 12 years old, and is purring like the day it was installed, actually better than.

Arrived on time and carried out thorough service to boiler in timely manner. Very clean and tidy worker who explained all that he had done and showed the updated records. Very satisfied.

The boiler was efficiently serviced by the engineer. He was able to point out the fault in the boiler and the repair was set up for 31st October. The engineers who came were efficient, very polite and worked quickly on the job. Communication with the office was also very good and the telephone operator was very efficient in sorting timings and dates

We have used Beesons plumbing and heating for fitting and servicing our boiler. Now they have changed our shower. Friendly staff and very efficient. Everywhere left spotless, nothing is too much trouble for the team. Wouldn't use any other company.