Endorsed by Which?

BeeXpress Plumbing And Heating

4.9

166 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

BeeXpress is a professional plumbing and heating engineer company based in North West London.

We only employ fully qualified gas engineers who have many years experience to attend to all of your plumbing, heating and gas problems.

We do everything from replacing tap washers to designing and installing heating systems.

We can also advise you on the best Smart Controls to be able to control your heating from your phone.

You won't be shocked by the bill as we charge fair competitive prices and have many repeat customers who are extremely happy with our services and local recommendations. We even offer a guarantee that all costs and charges will be clear and competitive, with nothing hidden or added on at the end.

It’s really important to us that YOU are happy.

We are extremely proud to have been able to register as Which Trusted Traders and will work hard to ensure that you, our customers, believe that we deserve this title.

What we do

  • Plumbers

  • Heating contractors

  • Boiler, central heating and gas engineers

  • Renewable energy

    • Air source heat pumps
  • More Services

    • bolier repairs
    • main water installation
    • install gas cookers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
166 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Professional and reliable
Customer Service
Quality
Value
I have dealt with BeeXpress on a number of occasion. They were friendly, professional, punctual and competitive every time. 1. I needed a hob installed. This was done the next day. I was clearly explained the cost of installation before I asked them to do the job. 2. I asked for a quote to install a water softener and a magnetic filter. They quote came the next day complete with explanation of the various options. The quote was competitive, especially compared with British Gas. 3. When a radiator leaked on a Friday afternoon, Ben managed to fit us in his busy schedule and fix the issue within a few hours. I would recommend BeeXpress wholeheartedly to anyone. O R
oren32 Posted on 03/03/2017 , work completed 03/03/2017
The trader replied (on 03/03/2017)
Thank you Oren32 for the in depth quote. Friday afternoon jobs are always the most frantic :-) Luckily it was sorted quickly
Fast, trust worthy and reliable
Customer Service
Quality
Value
Its so refreshing to find a plumber I can trust to do a job well and quickly. I'm a single parent to two young boys and don't feel comfortable with strange men entering our flat. BeeXpress were brilliant. Firstly they came the same day, secondly the plumber was friendly and reassuring. Thirdly, he knew what the problem was straight away, he fixed it and best of all, didn't charge me a fortune. I would so recommend these plumbers!
Samantha Rose Posted on 02/03/2017 , work completed 02/03/2017
The trader replied (on 02/03/2017)
Wow Samantha!! That's really nice of you to say. We try our hardest to be super friendly. No one likes a rude strange man walking around in their house so its important that we at BeeXpress give a completely different view of our trade. And you know that by taking a Which Trusted Trader your more likely to get what you want in terms of Politeness and Experience.
fast, reliable, thorough and polite
Customer Service
Quality
Value
I wanted to replace a sink in my backroom that was too small and too old. BeeXpress was easy to get hold of, came over promptly and listened to what I wanted. A few days later, he installed the new sink, taps and cabinet quickly and professionally. There was no mess or inconvenience. It was a job well done, done fast, and very good value for money. Highly recommended!
Janine Stein Posted on 28/02/2017 , work completed 28/02/2017
The trader replied (on 02/03/2017)
Janine, Thank you for this review. It means a lot when any customer gives a sparkling review like yours. But its when a repeat customer who has asked us back a number of times for a few years its really special. Thanks for using us (again!)
Quick service!
Customer Service
Quality
Value
I rang them up and there was someone in my house within 20 minutes...!
RuthCohen Posted on 24/02/2017 , work completed 24/02/2017
The trader replied (on 24/02/2017)
Thanks Ruth for this review. We came as soon as we heard about your emergency. Luckily we were able to turn off the water fairly easily so we could sort out the bath taps.
Top London Plumber - Very Efficient and Accomodating
Customer Service
Quality
Value
Ben was a pleasure to work with from start to finish. He quickly found time to come round to our property, really understand our needs and propose a solution that worked for our flat. He was able to schedule the installation of our boiler on short notice and everything was done to a high standard with minimal fuss. Very impressed and would not hesitate to recommend him to anyone looking for a solid and reliable plumber in London.
davieshe Posted on 13/02/2017 , work completed 13/02/2017
The trader replied (on 14/02/2017)
Thank you for this great review! And thanks for recommending us to other people.
Prompt & reliable
Customer Service
Quality
Value
Ben replaced our combi boiler and fitted a new radiator in our house. He answered all our questions patiently and with precision, and we found his quote to be competitive. He proposed and delivered a high-quality solution, and showed great dedication to ensure work was completed on time. Thanks to him we now have a reliable boiler with a 10 year warranty, and have his details on a custom radiator key - which is always handy!
G NW11 Posted on 08/02/2017 , work completed 08/02/2017
The trader replied (on 12/02/2017)
Thank you for this great review. Im glad you found our work satisfying. We stayed late on the 1st night just so we could make sure you had heating and hot water for your kids. I hope you enjoy the new radiator and the extra benefits of you very efficient boiler.
100% customer satisfaction
Customer Service
Quality
Value
We have recently moved into our new house! It was really exciting until we started noticing some little things. The main one was the dismal water pressure to our bathroom. The other really annoying issue was that a small part meant that our shower didn't work. We were recommended BeeXpress and when we found out they were also a Which? Trusted Trader we gave them a call. Ben came round to take a look. He spent some time to really understand our system and even took the time to climb into the loft. Once we received a quote from BeeXpress we booked Ben in and he and a member of his team spent most of the day installing an amazingly powerful pump. Having a shower now is really enjoyable! The next day he returned as he had finally found the part needed for the shower. When I arrived home that Friday afternoon I saw he had even left flowers for us. Customer service was amazing. I called him on his mobile at least 4 times to ask quick questions and each time he answered and gave me very helpful advice. I would highly recommend BeeXpress. They are an absolute credit to the plumbing sector and set a very high standard.
Which? Trusted Traders Consumer Posted on 01/02/2017 , work completed 01/02/2017
The trader replied (on 03/02/2017)
Thank you for your kind review. We only give flowers out on special occasions so you were quite lucky to receive them ;-) Were really happy that we were able to get your shower working as well as provide you with tremendous pressure in your bathroom. Looking forward to helping you on your future works.
excellent work
Customer Service
Quality
Value
Our heating was not working properly and our house was very cold. BeeXPress managed to fix the fault and get it working properly.
Which? Trusted Traders Consumer Posted on 23/01/2017 , work completed 23/01/2017
Excellent services at a difficult time of year
Customer Service
Quality
Value
I'd been away for New Year and came home to discover that a fault had developed on my boiler and I had no hot water. Being 3rd January I made a number of phone calls and left messages on answerphones across the capital with no response. In desperation I turned to the trusted trader website and rang BeeXpress Plumbing. Ben answered my call, turned up the next day, diagnosed the problem, ordered the part and agreed an appointment with me for the Friday. Everything sorted within 48 hours. Brilliant! I would highly recommend this guy - great customer service, very professional, and excellent work.
beejaytee Posted on 08/01/2017 , work completed 08/01/2017
The trader replied (on 08/01/2017)
Beejaytee it was a pleasure working in your house. Im sorry we were late on Friday which could have caused you a problem with the class you had booked on however we hope you were ok with you own personal white van man giving you a lift to there you needed to go :-) The personal service we offer our customers is really important to us and we hope we showed it this time.
Excellent Service
Customer Service
Quality
Value
Having had quotes from British Gas and other plumbers I chose Ben to install a new Boiler at our house. His quote although not the cheapest was the most thorough and included everything.He turned up punctually and we had our heating and hot water restored in one day- additionally he did not charge for changing a small water tank in the loft which was not compatible with the new boiler. I was quite happy to leave him alone in the house whilst work was being done.I would be very happy to recommend Ben to people looking to install a new boiler.
Peter Posted on 18/12/2016 , work completed 18/12/2016
The trader replied (on 19/12/2016)
Thank you for this kind review. Although we cam across one or 2 problems that we did not foresee at the time of the quote we nevertheless try our hardest to stay within the price quoted. Were glad your happy with our work and we look forward to servicing your boiler next year.