Endorsed by Which?

BeeXpress Plumbing And Heating

4.9

181 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

BeeXpress is a professional plumbing and heating engineer company based in North West London.

We only employ fully qualified gas engineers who have many years experience to attend to all of your plumbing, heating and gas problems.

We do everything from replacing tap washers to designing and installing heating systems.

We can also advise you on the best Smart Controls to be able to control your heating from your phone.

You won't be shocked by the bill as we charge fair competitive prices and have many repeat customers who are extremely happy with our services and local recommendations. We even offer a guarantee that all costs and charges will be clear and competitive, with nothing hidden or added on at the end.

It’s really important to us that YOU are happy.

We are extremely proud to have been able to register as Which Trusted Traders and will work hard to ensure that you, our customers, believe that we deserve this title.

What we do

  • Plumbers

  • Heating contractors

  • Boiler, central heating and gas engineers

  • Renewable energy

    • Air source heat pumps
  • More Services

    • bolier repairs
    • main water installation
    • install gas cookers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
181 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Boiler service
Customer Service
Quality
Value
Ben from Bxpress was efficient and courteous. The boiler service was carried without any problems. I use Ben for any other plumbing needs I may have. He is very trustworthy.
Customer in Greater London Posted on 31/08/2026 , work completed 28/08/2026
Regular, reliable boiler service
Customer Service
Quality
Value
BeeXpress installed our boiler nearly 10 years ago and has serviced it ever since. We've always had the work done by early autumn, and this year we had it done during the heat of the summer (when we didn't need it for heating or water). We had to change our originally scheduled appointment but BeeXpress found a slot for us just a couple of days later. Ben, the "B" in BeeXpress, is efficient, thorough, and always friendly. We can rely on Ben to do the job right. That's why we've gone to BeeXpress for other plumbing work as well. We can absolutely count on him. (He's also the nicest guy.)
Customer in Greater London Posted on 05/07/2026 , work completed 02/07/2026
Above and beyond all expectations
Customer Service
Quality
Value
An impressive job of work carried out with full attention to detail. No mess left behind and all done with a smile. A highly recommendable service. Professional and knows what he is doing. Thank you.
Customer in Greater London Posted on 05/07/2026 , work completed 02/07/2026
Professionally organised but issues in execution
Customer Service
Quality
Value
Professional and helpful from an organisational perspective but let down by execution in particular but not only by a leak in the pipework following the moving of a radiator. Having said that they were responsive to addressing the leak and ultimately the work was satisfactorily completed
Customer in Greater London Posted on 01/07/2026 , work completed 18/06/2026
Repair of Leaking Radiator
Customer Service
Quality
Value
Ben called in the evening, despite being on a training course during the day; and quickly fixed the leak on the radiator inlet. We had Ben's help last year for more substantial plumbing work, including a new tank in the loft. He is quiet and friendly. He takes the time to analyse plumbing problems accurately. He is very capable and we trust his judgement and advice. We have no hesitation in recommending BeeXpress.
Customer in Greater London Posted on 20/06/2026 , work completed 16/06/2026
Unbeatable...
Customer Service
Quality
Value
I first met Ben in 2017 and numerous times between then and now. I was very impressed from the start, and have remained impressed with the honest and efficient service Ben has provided and the perfect fitting of a toilet seat! The real-time tracking so that you can see exactly when Ben will arrive means that you are able to use the time of the appointment efficiently and is far better than a surprise! I have now switched to a service plan as a reflection of the trust for the service that Ben provides. BeeXpress is a business that deserves to be in business and that gives me peace of mind.
Customer in Greater London Posted on 26/04/2026 , work completed 20/04/2026
Thorough and professional boiler service but appointment arrangements could have been better
Customer Service
Quality
Value
A thorough and professional boiler service followed up by a brief verbal report on site and then a more detailed written report subsequently on the same day. On the more administrative side of things - 1st appointment was cancelled by them with short notice and 2nd time there was mixed messaging as to the time of the appointment and inaccurate notification of arrival. Having said that they were easy to contact by phone and responsive to emails. The boiler was "paid for" as part of a monthly service contract payment and overall the service contract seemed reasonable value for money on the basis of a minimum call out requirement once a year plus annual boiler service. Overall and notwithstanding the appointment issues, I would certainly recommend then.
Customer in Greater London Posted on 26/04/2026 , work completed 22/04/2026
Leak repaired really promptly
Customer Service
Quality
Value
I woke up to no power on a Monday morning caused by a kitchen tap leak tripping the power. Within 24 hours Ben had been to the flat to tighten the joint to prevent further damage, and made an appointment to return to put in a permanent fix within two days. All work was priced beforehand and the quote sent over to be accepted before any work was done, so it was completely clear how much the cost would be. I couldn't have asked for a better service. Reliable as always!
Customer in Greater London Posted on 17/04/2026 , work completed 14/04/2026
Boiler service and gas safety checks
Customer Service
Quality
Value
Delighted with the work carried out by Ben yesterday. Professional, knowledgeable, efficient and very approachable. BeeXpress are a lovey company to deal with. Highly recommend!
Customer in Greater London Posted on 05/02/2026 , work completed 04/02/2026
The Best Boiler Service in London
Customer Service
Quality
Value
BeeXpress are fantastic. Ben and Chris were excellent — knowledgeable, professional, and clearly cared about doing the job properly. Paige and the office team did a fantastic job keeping in touch and making sure everything ran smoothly, which set the tone for a great experience. This was easily the best boiler service I’ve had in the last four years. It was more thorough, more honest, and far more valuable than anything I’ve received from other providers. Highly recommended.
Customer in Greater London Posted on 29/12/2025 , work completed 29/12/2025