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BeeXpress Plumbing And Heating

4.9

166 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

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After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

BeeXpress is a professional plumbing and heating engineer company based in North West London.

We only employ fully qualified gas engineers who have many years experience to attend to all of your plumbing, heating and gas problems.

We do everything from replacing tap washers to designing and installing heating systems.

We can also advise you on the best Smart Controls to be able to control your heating from your phone.

You won't be shocked by the bill as we charge fair competitive prices and have many repeat customers who are extremely happy with our services and local recommendations. We even offer a guarantee that all costs and charges will be clear and competitive, with nothing hidden or added on at the end.

It’s really important to us that YOU are happy.

We are extremely proud to have been able to register as Which Trusted Traders and will work hard to ensure that you, our customers, believe that we deserve this title.

What we do

  • Plumbers

  • Heating contractors

  • Boiler, central heating and gas engineers

  • Renewable energy

    • Air source heat pumps

  • More Services

    • bolier repairs
    • main water installation
    • install gas cookers

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
166 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Recommended

Recommended

by 99% of customers
Sort by
Ben and the Evohome system he installed are game-changing!
Customer Service
Quality
Value
I found Ben through the Honeywell EvoHome register of installers after our original plumber didn't have sufficient controls training and messed it up. After an initial visit and quote, Ben and his colleague repaired the mess and reinstalled it all in one go. I came home to an amazing system that gives us full control over every room in our house, whether underfloor or radiator heated and the hot water. Combining the control of Evohome with the smart meter and display we got free from our utilities supplier, this really is a revolution. My wife and I can also control every part of the house whilst away from home with the phone app, it is incredible. BeeXpress did a quality job installing a modern system precisely, cleanly and quickly. Ben followed up for feedback to check how we were getting along with it. A class act.
Mark Adler Posted on 08/12/2017 , work completed 08/12/2017
Recommended
The trader replied (on 12/12/2017)
Hi Mark, Thank you for the wonderful review. We take installing quality products for our customers very seriously so make sure to invest time in training and updating our knowledge to better serve our customers. Looking forward to hearing more about the savings your making by using the Evohome.
Fixed our cold house
Customer Service
Quality
Value
Ben came out on a Sunday at short notice when our heating failed on a freezing cold weekend. He found that the pump had failed, went out and got a replacement, fitted it and tested the system to check that all was OK. We’ve used Ben before and, as ever, he was courteous and helpful and we’d recommend his services.
Sue Coleman Posted on 26/11/2017 , work completed 26/11/2017
Recommended
The trader replied (on 12/12/2017)
Hi Sue, We always try our hardest to get our customers heating system up and running 1st time so were happy that we found a shop open on Sunday with the necessary parts. Thanks for inviting us back into your house!
Finally, a plumber I can trust!
Customer Service
Quality
Value
Ben at Beexpress came and helped me with a leaky boiler. He also explained how it works and if it continued to leak (which it hasn't) what might be plan B. With many plumbers I often feel I am being taken a bit for a ride and I did not feel this with Ben. Thank you!
JennaRae Posted on 22/11/2017 , work completed 22/11/2017
Recommended
The trader replied (on 23/11/2017)
JenneRae. Thanks for taking the time to write this thoughtful review. Its really nice to hear from a customer that you trust us more than the other plumbers you've had in the past. I hope we can continue to meet your expectations.
Clean, Courteous and Considerate
Customer Service
Quality
Value
Very pleased with BeeXpress. Ben arrived a little late, but provided prompt text message updates to check the timing was ok with us. On arrival, he checked whether he should take off his shoes, to avoid creating a mess in our house. He was very clear in explaining his assessment of what the problem was, and gave a sensible suggestion of how to address the problem while minimizing cost and inconvenience for us. He also advised us on steps we could take to help maximize the likelihood of getting a payout from our insurance, if our problem turns out to be worse than anticipated. Overall, very pleased with his service, and will be calling BeeXpress again next time we have any plumbing needs.
Sagar Shah Posted on 11/11/2017 , work completed 11/11/2017
Recommended
The trader replied (on 16/11/2017)
Thank you Sagar. It was a pleasure working in your house. We do try to turn up on time to every job but sadly cannot manage it every time. However we do let our customers know if we are running late. Thanks again for the fantastic review.
Great service, thank you.
Customer Service
Quality
Value
Pleasant, fast and professional.
Jennifer Linden Posted on 07/11/2017 , work completed 07/11/2017
Recommended
The trader replied (on 16/11/2017)
Thank you Jennifer for your kind words :-)
Excellent job done. Very satisfied
Customer Service
Quality
Value
After struggling to get our noisy and badly functioning boiler repaired we decided to replace it. We approached three traders. One produced a price in the stratosphere. BeeXpress and one other were highly competitive but we chose BeeXpress because they were prepared to discuss options and satisfy us that they could provide a good service. Ben and his office colleague were courteous, friendly and helpful throughout. We are very satisfied. B&J, Kenton
Lulucat1 Posted on 16/10/2017 , work completed 16/10/2017
Recommended
The trader replied (on 19/10/2017)
Lulucat1! Thanks so much for this amazing review. We're happy that you chose us and that we could get the work done on time :-) Wishing you a warm winter.
Highly Recommend BeeXpress
Customer Service
Quality
Value
Our boiler urgently needed a service and a Gas Safety Certificate. I found BeeXpress on the Which? Trusted Traders website and called them. BeeXpress were busy during normal working hours and offered me instead an evening appointment and quoted a competitive price for the work. Ben, the heating engineer, arrived exactly on time and very professionally and skilfully diagnosed a problem with the boiler and carried out the service and the repair. I cannot recommend BeeXpress enough Ben is a real professional and inspires trust and confidence in his work and his judgement, he is also a nice person to have in one’s home. He invoiced me later in the evening the price was exactly as quoted, I will use BeeXpress again.
Peter W Posted on 05/10/2017 , work completed 05/10/2017
Recommended
The trader replied (on 19/10/2017)
Wow Peter W!! Your review is really kind. We are always as professional as possible and we are glad we met your standards.
Prompt and professional
Customer Service
Quality
Value
Well mannered and very helpful was very speedy and courteous.
Yvonne Ann, London Posted on 29/09/2017 , work completed 29/09/2017
Recommended
Nice work and finish
Customer Service
Quality
Value
The trader was friendly, punctual, and carried out the job professionally.
Aase Villadsen Posted on 25/09/2017 , work completed 25/09/2017
Recommended
The trader replied (on 27/09/2017)
Hi Aase, Thanks for taking the time to write this kind review.
Great service
Customer Service
Quality
Value
Called to make appointment, polite and efficient to deal with Plumber came on time, diagnosed issue. Went to buy necessary part and fixed it on same day. Trustworthy and reliable. Serious business.
Denman1986 Posted on 18/09/2017 , work completed 18/09/2017
Recommended
The trader replied (on 27/09/2017)
Hi Denman1986, We always try to make sure we leave our customers house with hot running water and heating so we are glad that we could help you so efficiently.
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