Highly recommend.
Fixed a leaking shower fitting for us. Prompt, efficient, knowledgeable, polite. No hesitation about using them again.
Customer in Greater London
Posted on 17/01/2022
, work completed 17/01/2022
Recommended
Prompt, reliable and reasonable
Shower pump packed up: not an emergency, then. After an initial out of hours visit which ascertained the pump was beyond repair, I ordered a new one and Ben came to fit it at a couple of working days notice. Since this was right in the Christmas/New Year period, that was in our view impressively good, and we are delighted with the results.
Customer in Greater London
Posted on 06/01/2022
, work completed 05/01/2022
Recommended
Trustworthy
The heating dial on my boiler broke before Christmas. I contacted BeesXpress and was offered an appointment after work hours within a few days. However because I am considered Covid vulnerable by age and for health reasons I wanted a day time appointment so that I would be able to have windows open for some time etc. I was given a morning appointment for what I think was probably Bens first day back to work after the holiday. He was able to fix the problem very quickly also checked the boiler for another issue that had arisen. I asked Ben to wear a mask which he did without quibbling. (I have had a bad experience with another workman who didn’t want to wear a mask). As I have had several problems with the boiler I spoke to Ben about replacing it. He gave me some advice and information but did not in any way try to push me into getting a new boiler. I recommend BeeXpress only not too loudly as I think he is busy and I would like to think he will be there if I need him again!
Customer in Greater London
Posted on 29/12/2021
, work completed 29/12/2021
Recommended
Great Job
BeeXpress did an excellent job fixing my boiler and thermastat. Chris the plumber was a pleasure to deal with!
Customer in Greater London
Posted on 16/11/2021
, work completed 11/11/2021
Recommended
Competent, efficient, pleasant, honest, and reasonably priced
After months of failed appointments, and unreturned phone calls from others, I was recommended to Ben by a friend. He dropped by and diagnosed the issue easily. A clear quote followed. Ben then attended on the booked in date, worked diligently, and stayed till the job was completed past 7.30pm. Ben was pleasant and professional throughout. His work exceeded my expectations. I cannot recommend this company enough.
Alan in Greater London
Posted on 15/10/2021
, work completed 14/10/2021
Recommended
Good plumber and communication
Ben worked well, as far as we can tell. He is a pleasant man. He explained carefully what he was doing, including showing us the problem with the limescaled heat-exchanger. His office communicated with us very well by phone and email, including when the overrunning of an earlier job meant that the main work, unfortunately, had to be rescheduled for a later day. All charges were explained initially, and professionally followed through. It seemed to us that both Ben and his office are really trying hard to offer a good service.
Customer in Greater London
Posted on 06/10/2021
, work completed 05/10/2021
Recommended
Excellent Work and Very Professional
The boiler and radiators needed attention as the central heating was not working. Now it is. Ben at BeeXpress is very competent and very professional, he ensured the work was done to a high standard. Excellent work, very professional and recommended.
Customer in Greater London
Posted on 15/09/2021
, work completed 20/07/2021
Recommended
As usual great service and value for money
Have used ben and his company for a number of years now for both myself and other family members. I can't speak highly enough of the service he provides at a good price but as I have said before more importantly you can trust him to not only do a good job but to give you honest advice which can be difficult to get at least in my experience. If you need a plumbing job done give Ben a ring you will not be disappointed I promise you.
Andrew in Greater London
Posted on 20/07/2021
, work completed 20/07/2021
Recommended
1 year guarantee honoured
Ben had repaired out old boiler when it broke down in July 2020. This had involved replacing the pump. It stopped working again ten months later and Ben again found the pump to be the problem. I was told the pump was under 12 month guarantee by the supplier, but expected to have to pay the labour for investigation and replacement. I was therefore pleasantly surprised to be told that the labour would also be free under their own guarantee and so I had nothing to pay. [Although I was told they had changed their policy this year they honoured the terms at the time the initial job was done without any prompt from me.]
Gordon in Greater London
Posted on 17/05/2021
, work completed 06/05/2021
Recommended
Excellent and Professional.
BeeXpress replaced plastic piping in my kitchen, which was done in an excellent and professional way. Very reliable.
Customer in Greater London
Posted on 13/04/2021
, work completed 08/04/2021
Recommended
This is a very experienced plumber.
He was very precise, coming at the time arranged. He changed my boiler programmer, flushing problems on one toilet as well as other jobs. I will be pleased to have Ben to do plumbing jobs for me again when needed. I also want to say, that Judith, the secretary I spoke to, was extremely kind and helpful. This was the first time I used Ben. and it will not be the last.
Customer in Greater London
Posted on 04/03/2021
, work completed 04/11/2020
Recommended
Good efficient work
Chris arrived on time, he was pleasant and carried out the work efficiently and well. We had saved up several small jobs: he replaced 3 old stopcocks, a tap, some piping and tap heads and we were pleased with the results.
Customer in Greater London
Posted on 03/03/2021
, work completed 02/03/2021
Recommended
Replacement of toilet syphon.
The work was carried out at the time arranged. It was accomplished very competently and speedily.
Customer in Greater London
Posted on 12/02/2021
, work completed 11/02/2021
Recommended
Our go to gas heating engineer/plumber
Ben is our go to gas heating engineer and plumber. He is thorough, patient and pleasant and his admin team is extremely efficient. He's also a very good plumber/gas heating engineer and knows his stuff. I'd trust him to fix any problem, recommended.
Customer in Greater London
Posted on 04/01/2021
, work completed 04/01/2021
Recommended
Fantastic helpful professional
On two occasions Ben provided expert advice to plumbing issues. He provided great recommendations on boilers, heating, bathroom and other pipework throughout our house. He's 100% honest and came out late at night on request. Highly recommend.
Customer in Greater London
Posted on 07/11/2020
, work completed 05/11/2020
Recommended
Excellent Service
I have known Ben, the main Engineer of BeeXpress for the past four years since he installed my boiler. The company delivers excellent, professional and faultless services. The company comes highly recommended by me.
Customer in Greater London
Posted on 18/10/2020
, work completed 18/10/2020
Recommended
Most highly recommended again
Have had Ben and his company not only to do the yearly service on my boiler but he fixed my sons Combi which had a lot of faults. Ben is not only extremely professional but as important if not even more so is honest and tells you what is worth doing and what is not. If you have any sort of plumbing or heating problem give him a call you won’t be disappointed
Customer in Greater London
Posted on 31/07/2020
, work completed 27/07/2020
Recommended
An excellent service
BeeXpress installed our new boiler a few years ago and have subsequently replaced some old radiators and carried out repairs and a service. We contacted them on 26th May about a problem. They sent an engineer the next day who carried out a temporary repair and replaced an item. He returned a few days later to complete the work. We have always found this company to be courteous, very efficient and, knowledgeable. Given the fact that this repair was carried out during the coronavirus lock-down, the engineer took all recommended precautions at all times. We were highly satisfied.
Customer in Greater London
Posted on 03/06/2020
, work completed 01/06/2020
Recommended
Honest, efficient and reliable.
Honest, efficient, reliable and courteous service - Highly recommended. Fitted new taps in a bathroom.
Customer in Greater London
Posted on 20/03/2020
, work completed 19/03/2020
Recommended
Help my ceiling is leaking
We called Beexpress when water started pouring through the ceiling from the loft where our water system is stored. Beexpress came quickly and were extremely efficient. He fixed the problem (leaky pump) in no time at all.
Customer in Greater London
Posted on 16/01/2020
, work completed 16/01/2020
Recommended
Excellent and professional work !
Ben did a great job power flushing our 'dead' system! Now we've full heating and hot water. Ben is a very considerate and experienced engineer, charges a fair price, and did the work to a high standard - and on budget. If you're looking for a Boiler / Plumbing / Central Heating company, I'd certainly recommend BeeExpress.
Customer in Greater London
Posted on 28/11/2019
, work completed 27/11/2019
Recommended
Consistently great & reliable
I continue to use BeeXpress and Ben continues to impress with his dedication and reliability. They have recently quoted for a new radiator to be installed in a room of my apartment, and not only came out to fit after hours which was helpful to my tenants, but the quote was well below competitors and actually felt affordable. I've been using BeeXpress for 3 years now and will continue to do. Can't recommend them enough.
Customer in Greater London
Posted on 12/11/2019
, work completed 07/11/2019
Recommended
Most highly recommended
Have used BeeXpress for last 2 years to service my boiler and general repairs first class firm. Very fair prices, reliable and really helpful. Try them, I promise you won't be disappointed.
Andy - New Barnet
Posted on 11/11/2019
, work completed 08/11/2019
Recommended
Great Service.
Its was such a pleasure to have BeeXpress carry out a installation of a gas cooker hob, and on a separate day install taps and shower rails. Both jobs were carried out to a very high standard and I look forward to using them again soon.
Customer in Greater London
Posted on 16/05/2019
, work completed 15/04/2019
Recommended
Rare to find such an honest professional
I’ve used Ben a number of times and find him to be rigorously honest and trustworthy a rarity unfortunately I’ve had some very poor experiences using other plumbing firms, Ben however is definitely one in a million thus in high demand.
Customer in Greater London
Posted on 10/05/2019
, work completed 09/05/2019
Recommended