Endorsed by Which?

BeeXpress Plumbing And Heating

4.9

171 Reviews

Opening Hours
Today -
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

BeeXpress is a professional plumbing and heating engineer company based in North West London.

We only employ fully qualified gas engineers who have many years experience to attend to all of your plumbing, heating and gas problems.

We do everything from replacing tap washers to designing and installing heating systems.

We can also advise you on the best Smart Controls to be able to control your heating from your phone.

You won't be shocked by the bill as we charge fair competitive prices and have many repeat customers who are extremely happy with our services and local recommendations. We even offer a guarantee that all costs and charges will be clear and competitive, with nothing hidden or added on at the end.

It’s really important to us that YOU are happy.

We are extremely proud to have been able to register as Which Trusted Traders and will work hard to ensure that you, our customers, believe that we deserve this title.

What we do

  • Plumbers

  • Heating contractors

  • Boiler, central heating and gas engineers

  • Renewable energy

    • Air source heat pumps
  • More Services

    • bolier repairs
    • main water installation
    • install gas cookers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
171 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Fantastic plumber - highly recommended
Customer Service
Quality
Value
Ben from BeeXpress fitted a new combi boiler, added TRV to all my radiators and power flushed the central heating system, and also fitted a new shower unit for me. The quality of work is excellent and reasonable priced. He's also a very considerate and tidy worker. I found Ben to be very honest and trustworthy, as I would leave him to get on with the work in my absence due to my work commitments. He was very accomodating and I trusted him enough to leave a set of house key with him so he could get on with the work in my absence. So far the central heating and shower works perfectly and I've had no issues with any the work he has completed. I would very happily use him again for my plumbing needs. Prof. T. Mukherjee
Customer in Greater London Posted on 08/01/2019 , work completed 14/11/2018
Great service
Customer Service
Quality
Value
Ben at BeeXpress did excellent work for us. For well over a year, we had a persistent problem with our boiler which kept shutting down due to a mysterious error. Ben worked really hard, came altogether three times and managed to identify and fix what was wrong. We're happy to have our boiler finally working flawlessly again, in time for winter! We can wholeheartedly recommend BeeXpress to anyone in need of an expert heating engineer.
Customer in Greater London Posted on 08/12/2018 , work completed 17/10/2018
Expert work and good customer service
Customer Service
Quality
Value
I contacted BeeXpress to have our boiler serviced, and it was also leaking. I chose this company on the basis of good recommendations on the trusted traders site and was not dissappointed. There was prompt response to the request for service, the date and time of appointment was respected to the letter and Ben Margulies serviced the boiler and checked for any gas leaks too. He then had to return for a second time to replace the part in the boiler that was causing the water leak, and fix a detected slight gas leak as well. Once again, the advance estimate for the work and the scheduling was done promptly, and his office even called on the day to warn of a slight delay. All in all a very good experience: there are many well qualified heating engineers/plumbers out there, but in my experience at least, the customer service side of things lets many of them down. Not in the case of BeeXpress - which makes for a good and hassle free experience, and therefore good value for money. Will use this company again.
Customer in Greater London Posted on 04/12/2018 , work completed 30/11/2018
Boiler service
Customer Service
Quality
Value
Came to do yearly service of my Intergas boiler very polite and professional. They did it at the price quoted and took time to answer any questions I had. Would use again without a doubt.
Customer in Greater London Posted on 04/12/2018 , work completed 04/12/2018
Professional throughout
Customer Service
Quality
Value
After 14 years our boiler needed servicing and the radiators throughout the house needed power flushing. From the efficiency and professionalism of the confirmation emails to turning up on time to working very hard throughout the day in a quiet, clean and professional manner Ben did the job with a smile on his face. I have never written a review before but Bee Express deserves this one.
Customer in Greater London Posted on 23/11/2018 , work completed 20/11/2018
Fantastic work with attention to detail and a "can do, defo will do" approach
Customer Service
Quality
Value
We moved home BeeXpress came and did a full review of potential works. I was then sent a complete breakdown of all work options together with pricing. Ben worked with me to maximize my budget and complete all needed works. On the day he arrived promptly and completed all agreed works to time and with careful attention to reduce mess. Overall we are very happy and would happily use them again.
Yitzchak Posted on 13/11/2018 , work completed 13/11/2018
Power Flush on Central Heating System
Customer Service
Quality
Value
Ben performed a power flush on our heating system and fitted a magnetic filter onto our boiler. The work done was of the highest order and despite additional pipework being required for the filter this was done perfectly without any fuss. In summary Ben's work is professional and efficient, his prices are competitive and I cannot recommend him enough. Finally i have found a reliable tradesman and thanks to his great work I have another gig for him to replace 2 rads and fit a thermostat to the boiler. Great work, thoroughly recommended.
jabawockey Posted on 21/10/2018 , work completed 21/10/2018
I never leave reviews...
Customer Service
Quality
Value
I never leave reviews. However having used Bee Xpress for the second time yesterday and having been as delighted yesterday as previously, I thought that I will make an exception. From the fair quotations to the finished jobs done on time - magic! I am delighted that I now have a plumber that I am pleased and confident to recommend to family and friends.
mikmik Posted on 01/08/2018 , work completed 01/08/2018
Fantastic company
Customer Service
Quality
Value
I called Ben in the winter as my boiler had frozen. He quickly defrosted the boiler and I couldn’t have been happier. I’ve now used BeeXpress 3 times and am still happy!! Always on time and always professional.
Laurette Posted on 09/07/2018 , work completed 09/07/2018
Recommended
Customer Service
Quality
Value
Superb job, professional and friendly
Dovid Tugendhaft, . Posted on 14/06/2018 , work completed 14/06/2018
The trader replied (on 14/06/2018)
Thank you R Dovid for taking the time to write this review. It truly is a privilege to have worked in your house and I hope that we can do so again in the future when you need us.
Great job, thank you.
Customer Service
Quality
Value
Came out to fix pump on boiler. New part was required, went and got part & fitted it in same call-out. Very quick & helpful. Thank you.
Shaw Posted on 14/06/2018 , work completed 14/06/2018
Excellent
Customer Service
Quality
Value
Called them to look at leaking boiler. Came on time and completed job to an excellent standard. Highly recommended
Samuel J Posted on 25/05/2018 , work completed 25/05/2018
The trader replied (on 27/05/2018)
Hi Samuel, Thank you for the kind testimonial.
More excellent work, polite and helpful
Customer Service
Quality
Value
This is the second time BeeXpress have completed plumbing work for me. This time I needed a toilet cistern replaced. The work was very well done within the agreed time frame and quote. Ben and his apprentice are professional, polite and helpful.
Julie Posted on 14/05/2018 , work completed 14/05/2018
The trader replied (on 24/05/2018)
Hi Julie, Thank you for the repeat custom :-) We were really happy to do the work and once again help your mother. Now that we know where all the valves are we can do your jobs in the optimum amount of time :-)
Top class service
Customer Service
Quality
Value
After trying 2 engineers who could not be bothered to attend, I approached Beexpress. Everything was smooth there onward, right from booking an appointment with prompt confirmation email to Ben turning up 10 mins before time. He and his assistant performed annual servicing of our valliant boiler and megaflo. The charges were very reasonable. He also cleaned our magnaclean system and all in the same previously agreed quote. After service his assistant even checked presence of any air in the plumbing system by checking every single tap and shower in our house. Ben also checked for any gas leaks. I have used other companies in the past to do servicing for boiler and megaflo but no one checked the gas leak or our taps. Very happy with Beexpress and have no issues recommending them.
2011-07-03 17:34:58.08 Posted on 09/04/2018 , work completed 09/04/2018
The trader replied (on 06/05/2018)
Hi, Thank you for writing this great review. Checking the gas meter and connected pipework isn't a standard part of a boiler service however as we always want to add extra security in the minds of our customers we do these extra tests which only take an extra 5 minutes. Were really happy you were satisfied enough to write this testimonial and we hope to see you again next year.
Excellent work, polite and helpful
Customer Service
Quality
Value
Bath mixer tap replaced in December 2017. Ben and his apprentice were professional, polite and helpful. They worked long after the quoted time to get the job done. I would not hesitate to recommend BeeXpress.
Julie Posted on 23/03/2018 , work completed 23/03/2018
The trader replied (on 23/03/2018)
HI Julie, thank you for your kind review. We always try to make sure out customers have what they need before we leave. Even if takes longer than we initially anticipated.
Reliable, friendly and efficient!
Customer Service
Quality
Value
Ben and Tim arrived on time this morning, and were done within an hour. They resolved concerns that other plumbers had told me needed full replacement. Really appreciate their help, and have already rebooked them for boiler servicing
catriona.boffard Posted on 21/02/2018 , work completed 21/02/2018
The trader replied (on 25/02/2018)
Hi Catriona, THanks for your review. We are often able to help customers out and we were happy to help you too. Looking forward to coming to do the annual boiler service soon.
Job well done
Customer Service
Quality
Value
Ben and his apprentice were very professional and quickly got to work in carrying out my boiler service. Was kind enough to rectify a small gas leak at no extra charge. Would not hesitate to recommend Ben to anyone for future work.
Simon Downes Posted on 29/01/2018 , work completed 29/01/2018
The trader replied (on 25/02/2018)
Hi Simon, Thank you for the recommendation. We grow our business using Word of Mouth and our amazing Which? Trusted Trader status so are happy to receive your testimonial.
Efficient and reliable
Customer Service
Quality
Value
Ben came within 2 hours of me calling and got the heating back up and running. He was pleasant and reasonable with his costs even though it was outside normal hours (7pm!) Thank you
Rico Clayton Posted on 10/01/2018 , work completed 10/01/2018
The trader replied (on 22/03/2018)
Hi Rico. Thank you for your kind review. Yes we often get to customer after 6 and always try to make sure that they have some form of heating and hot water before we leave.
Efficient and friendly
Customer Service
Quality
Value
Very polite and easy to book an appointment through the office. Ben was polite and efficient, he installed a new tap which is working great and also identified the problem with our radiator which wasn’t working. He was also happy to explain and answer all of my questions as he went along. Would definitely use him again.
Toli Chesner Posted on 04/01/2018 , work completed 04/01/2018
The trader replied (on 04/01/2018)
Thank you Toli for this review. It was a great working in your house. We had to run out to get extra materials as the taps you provided didn't come with everything needed. However it was all sorted quickly
Another satisfied customer!!
Customer Service
Quality
Value
We had two slow filling and leaky cisterns after we had our water meter replaced. Ben fixed both problems very professionally and left very little mess. He had all the right tools and parts for the job. Very reasonably priced indeed for the high quality workmanship. Kept to his initial quote even though the job had lasted longer. Would definitely call him up for future jobs. Carmen, London
Lim in London Posted on 28/12/2017 , work completed 28/12/2017
The trader replied (on 03/01/2018)
Hi Lim, Thank you for your time filling out this review :-) Yes some debrs got into the flat valve of your toilet when the water meter was installed. Luckily we had everything we needed on board our van to fix that issue as well as the second toilet that had developed a fault. Feel free to contact us if there's ever another need.
To the rescue
Customer Service
Quality
Value
I was let down by the firm of heating engineers with whom I have only just taken out a service contract. My boiler stopped working a week before Christmas, so no heating nor hot water, reported the fault and although promised someone would visit they did not. No communication from them either, appalling service. However I checked Which Trusted traders and contacted Ben. Not surprisingly he couldn’t come before Christmas but an appointment was booked for 27th December. Ben arrived during the arranged time after calling me 30 mins before to let me know approximately when he would arrive. He was efficient in identifying the possible cause and went on to test the boiler functions which confirmed his initial diagnosis. The boiler needs a new sensor but Ben was able to get the boiler working again until a new one can be fitted. He was painstaking in his work and was a pleasure to have in the house, which is not always the case! I am cutting my losses and won’t be using the other firm. I will be contacting Ben because I know that I can trust him to communicate and to do his best to identify and rectify a problem in a professional manner.
Sandra Taylor Posted on 28/12/2017 , work completed 28/12/2017
The trader replied (on 03/01/2018)
Hi Sandra, Thank you for taking the time to write this really nice review. Yes sadly your boiler broke down again the day after I had repaired it. The shops were closed for Xmas and New Years. However we were able to source the part and came on Bank holiday to make sure your heating and hot water were all working again.
Very Happy
Customer Service
Quality
Value
Ben turned up when promised, sorted our issues, gave us options in terms of long term solutions. reasonably priced and very happy with workmanship!
Philipk Posted on 27/12/2017 , work completed 27/12/2017
The trader replied (on 04/01/2018)
Hi Philipk. Thanks for this review. We hope your happy with your new gas hob. Thanks for using us :-)
Great plumbing service, thanks.
Customer Service
Quality
Value
Ben plumbed in an American Style fridge freezer which was a little complicated since the pipe connection was non-standard.
Belinda C Posted on 26/12/2017 , work completed 26/12/2017
The trader replied (on 03/01/2018)
Hi Belinda C, Thanks for taking the time to write a review and bump us over the 100 review line in time for the New Year :-) We often find that products customers order without getting advise first can come with non standard parts . Luckily the local shops stock most things needed. Hope you enjoyed the use of your fridge over the holidays!!
Very efficient, friendly and effective
Customer Service
Quality
Value
I wanted a reliable and friendly local business to carry out an overdue boiler service, and found it in BeeXpress, having lost touch with the engineer who installed the boiler some years ago. Very friendly and efficient from making the booking through to the end of the service. Ben arrived three minutes early, and completed the service in just under the hour - which I read online was about right. Really nice also to see Ben explaining things to his apprentice as they worked. Thoroughly to be recommended.
John Dillon Posted on 18/12/2017 , work completed 18/12/2017
The trader replied (on 19/12/2017)
Hi John, Thanks for this great review and recommendation. Its always a good idea to get a regular annual boiler service. It can show up anything wrong on the system before it becomes an issue! BeeXpress feels that training the next generation of engineers is only what's expected. Ben went through a 4 year apprenticeship and wants to help others do the same. Thanks again for the fantastic review (Only 2 until our 1st 100!!)
Helpful and efficient
Customer Service
Quality
Value
Ben quickly diagnosed the problem with my boiler, and efficiently dealt with it. He was also excellent at explaining the nature of the problem, and what the options are if the initial fix is not successful.
rgphilpott Posted on 11/12/2017 , work completed 11/12/2017
The trader replied (on 12/12/2017)
Hi rgphilpott, Thanks for using us again. We are glad we're your 1st and only call:-) And that your happy with our work. Wishing you a warm and comfortable Merry Christmas