Average at best
I hired BeeXpress to simply replace my existing bathroom suite. At the time of booking I was aware that they did not undertake any tiling work. However, I did not expect the numerous issues and poor workmanship from this company. The first issue was the bath panels installation. We were advised that the panels we had originally purchased was reinforce but Ben (the plumber) said he could cut them and see if they could be fitted. I advised against this and he advised that I buy flexible panel. The new panel were installed but the workmanship was poor and gaps were left where the front and side panels meet. The installation was awful. Ben later told me that he was not comfortable in installing panels and advised that I could hire another company to install then. This would have been an additional cost to me, which I didn’t agree to as I hired BeeXpress to do the work. Secondly, the shower screen was installed but around the screw holes on the frame the material had bulged. This was not fixed at the time even though Ben was aware of the problem. The remaining issues was around the installation of the shower rail and the application of silicone. Both were not to a standard expected of a professional plumber. The end result was that I would hire a builder who would correct the issues. I would pay for part of the cost. However, I could not recommend BeeXpress to anyone based on my experience.
Customer in Greater London
Posted on 02/04/2019
, work completed 06/03/2019
A professional and craftsman
Ben runs a very efficient business. I know exactly when he is coming, what to expect in terms of time and cost. He is very knowledgable in all aspects of Plumbing and does the job properly. He uses quality products and the joints on his pipework look like a work of art. So much so, that I do not want to paint over them!! I have used Ben several times and he is always ready to help in an emergency. If it is not urgent, I am prepared to wait as he "is the best". The business side of his work in managed by the friendly Judith. What a Team. Pam, Cricklewood
Customer in Greater London
Posted on 20/02/2019
, work completed 18/02/2019
Recommended
Efficient
We have used BeeXpress before and have always found them to be efficient, pleasant, punctual and helpful. We would use him again and again and would highly recommend him. He really knows his work.
Customer in Greater London
Posted on 07/02/2019
, work completed 06/02/2019
Recommended
Fantastic
BeeXpress have just completed a Landlords Gas Safety Check for me. The Cost is very reasonable, it has been easy to communicate with them and their secretary is very polite and efficient! All-in-all excellent service, very easy, speedy to communicate with and thoroughly recommend. Will definitely use again in the future!
Customer in Buckinghamshire
Posted on 22/01/2019
, work completed 22/01/2019
Recommended
Lucky to find Ben
I would highly recommend Ben it’s unusual to find such a competent professional and skilled tradesmen with a kind honest personality as Ben his charges are rigorously honest and his workmanship first class he recently repaired a leak on a radiator valve and on another day carried out a service on a Worcester boiler and put an extra tap in my garden I have also asked him to replace an old radiator for me
Customer in Greater London
Posted on 17/01/2019
, work completed 17/01/2019
Recommended
Fantastic plumber - highly recommended
Ben from BeeXpress fitted a new combi boiler, added TRV to all my radiators and power flushed the central heating system, and also fitted a new shower unit for me. The quality of work is excellent and reasonable priced. He's also a very considerate and tidy worker. I found Ben to be very honest and trustworthy, as I would leave him to get on with the work in my absence due to my work commitments. He was very accomodating and I trusted him enough to leave a set of house key with him so he could get on with the work in my absence. So far the central heating and shower works perfectly and I've had no issues with any the work he has completed. I would very happily use him again for my plumbing needs. Prof. T. Mukherjee
Customer in Greater London
Posted on 08/01/2019
, work completed 14/11/2018
Recommended
Great service
Ben at BeeXpress did excellent work for us. For well over a year, we had a persistent problem with our boiler which kept shutting down due to a mysterious error. Ben worked really hard, came altogether three times and managed to identify and fix what was wrong. We're happy to have our boiler finally working flawlessly again, in time for winter! We can wholeheartedly recommend BeeXpress to anyone in need of an expert heating engineer.
Customer in Greater London
Posted on 08/12/2018
, work completed 17/10/2018
Recommended
Expert work and good customer service
I contacted BeeXpress to have our boiler serviced, and it was also leaking. I chose this company on the basis of good recommendations on the trusted traders site and was not dissappointed. There was prompt response to the request for service, the date and time of appointment was respected to the letter and Ben Margulies serviced the boiler and checked for any gas leaks too. He then had to return for a second time to replace the part in the boiler that was causing the water leak, and fix a detected slight gas leak as well. Once again, the advance estimate for the work and the scheduling was done promptly, and his office even called on the day to warn of a slight delay. All in all a very good experience: there are many well qualified heating engineers/plumbers out there, but in my experience at least, the customer service side of things lets many of them down. Not in the case of BeeXpress - which makes for a good and hassle free experience, and therefore good value for money. Will use this company again.
Customer in Greater London
Posted on 04/12/2018
, work completed 30/11/2018
Recommended
Boiler service
Came to do yearly service of my Intergas boiler very polite and professional. They did it at the price quoted and took time to answer any questions I had. Would use again without a doubt.
Customer in Greater London
Posted on 04/12/2018
, work completed 04/12/2018
Recommended
Professional throughout
After 14 years our boiler needed servicing and the radiators throughout the house needed power flushing. From the efficiency and professionalism of the confirmation emails to turning up on time to working very hard throughout the day in a quiet, clean and professional manner Ben did the job with a smile on his face. I have never written a review before but Bee Express deserves this one.
Customer in Greater London
Posted on 23/11/2018
, work completed 20/11/2018
Recommended
Fantastic work with attention to detail and a "can do, defo will do" approach
We moved home BeeXpress came and did a full review of potential works. I was then sent a complete breakdown of all work options together with pricing. Ben worked with me to maximize my budget and complete all needed works. On the day he arrived promptly and completed all agreed works to time and with careful attention to reduce mess. Overall we are very happy and would happily use them again.
Yitzchak
Posted on 13/11/2018
, work completed 13/11/2018
Recommended
Power Flush on Central Heating System
Ben performed a power flush on our heating system and fitted a magnetic filter onto our boiler. The work done was of the highest order and despite additional pipework being required for the filter this was done perfectly without any fuss. In summary Ben's work is professional and efficient, his prices are competitive and I cannot recommend him enough. Finally i have found a reliable tradesman and thanks to his great work I have another gig for him to replace 2 rads and fit a thermostat to the boiler. Great work, thoroughly recommended.
jabawockey
Posted on 21/10/2018
, work completed 21/10/2018
Recommended
I never leave reviews...
I never leave reviews. However having used Bee Xpress for the second time yesterday and having been as delighted yesterday as previously, I thought that I will make an exception. From the fair quotations to the finished jobs done on time - magic! I am delighted that I now have a plumber that I am pleased and confident to recommend to family and friends.
mikmik
Posted on 01/08/2018
, work completed 01/08/2018
Recommended
Fantastic company
I called Ben in the winter as my boiler had frozen. He quickly defrosted the boiler and I couldn’t have been happier. I’ve now used BeeXpress 3 times and am still happy!! Always on time and always professional.
Laurette
Posted on 09/07/2018
, work completed 09/07/2018
Recommended
Recommended
Superb job, professional and friendly
Dovid Tugendhaft, .
Posted on 14/06/2018
, work completed 14/06/2018
Recommended
Great job, thank you.
Came out to fix pump on boiler. New part was required, went and got part & fitted it in same call-out. Very quick & helpful. Thank you.
Shaw
Posted on 14/06/2018
, work completed 14/06/2018
Recommended
Excellent
Called them to look at leaking boiler. Came on time and completed job to an excellent standard. Highly recommended
Samuel J
Posted on 25/05/2018
, work completed 25/05/2018
Recommended
More excellent work, polite and helpful
This is the second time BeeXpress have completed plumbing work for me. This time I needed a toilet cistern replaced. The work was very well done within the agreed time frame and quote. Ben and his apprentice are professional, polite and helpful.
Julie
Posted on 14/05/2018
, work completed 14/05/2018
Recommended
Top class service
After trying 2 engineers who could not be bothered to attend, I approached Beexpress. Everything was smooth there onward, right from booking an appointment with prompt confirmation email to Ben turning up 10 mins before time. He and his assistant performed annual servicing of our valliant boiler and megaflo. The charges were very reasonable. He also cleaned our magnaclean system and all in the same previously agreed quote. After service his assistant even checked presence of any air in the plumbing system by checking every single tap and shower in our house. Ben also checked for any gas leaks. I have used other companies in the past to do servicing for boiler and megaflo but no one checked the gas leak or our taps. Very happy with Beexpress and have no issues recommending them.
2011-07-03 17:34:58.08
Posted on 09/04/2018
, work completed 09/04/2018
Recommended
Excellent work, polite and helpful
Bath mixer tap replaced in December 2017. Ben and his apprentice were professional, polite and helpful. They worked long after the quoted time to get the job done. I would not hesitate to recommend BeeXpress.
Julie
Posted on 23/03/2018
, work completed 23/03/2018
Recommended
Reliable, friendly and efficient!
Ben and Tim arrived on time this morning, and were done within an hour. They resolved concerns that other plumbers had told me needed full replacement. Really appreciate their help, and have already rebooked them for boiler servicing
catriona.boffard
Posted on 21/02/2018
, work completed 21/02/2018
Recommended
Job well done
Ben and his apprentice were very professional and quickly got to work in carrying out my boiler service. Was kind enough to rectify a small gas leak at no extra charge. Would not hesitate to recommend Ben to anyone for future work.
Simon Downes
Posted on 29/01/2018
, work completed 29/01/2018
Recommended
Efficient and reliable
Ben came within 2 hours of me calling and got the heating back up and running. He was pleasant and reasonable with his costs even though it was outside normal hours (7pm!) Thank you
Rico Clayton
Posted on 10/01/2018
, work completed 10/01/2018
Recommended
Efficient and friendly
Very polite and easy to book an appointment through the office. Ben was polite and efficient, he installed a new tap which is working great and also identified the problem with our radiator which wasn’t working. He was also happy to explain and answer all of my questions as he went along. Would definitely use him again.
Toli Chesner
Posted on 04/01/2018
, work completed 04/01/2018
Recommended
Another satisfied customer!!
We had two slow filling and leaky cisterns after we had our water meter replaced. Ben fixed both problems very professionally and left very little mess. He had all the right tools and parts for the job. Very reasonably priced indeed for the high quality workmanship. Kept to his initial quote even though the job had lasted longer. Would definitely call him up for future jobs. Carmen, London
Lim in London
Posted on 28/12/2017
, work completed 28/12/2017
Recommended