Bennett & Sons Limited

The job was to reinsert part of some lead flashing that had come away from a chimney stack and to repoint it. I got 3 quotes (all from Trusted Traders), Bennett and son weren’t the cheapest but neither the most expensive. I was happy to accept their quote because I wanted someone with a 5 star review even though it was more than I expected for a small job. They actually did the job twice and this is my amended review. The reason is that the first time they did the job they used lead sealant instead of mortar to repoint the lead flashing into place. This looked odd being a mixture of sealant and existing mortar here and there and I mentioned this in my initial review. Very soon after my review was published Mr Bennet called me and asked if he could correct the work. Although I now wasn’t bothered he preferred to leave me a happy customer. His team came by today and took out the sealant and removed the existing mortar along the length of the stepped flashing and replaced it with new mortar making it look consistent. So, I would recommend them and use them again. The workers that did the job were very polite and professional. A couple of things to note - Mixing lead sealant and mortar for pointing a line doesn't look good, stick to mortar if that's what you have already or replace the entire line with sealant. - The person that comes to look at and estimate the job is not necessarily the person that does the job. - If you are unhappy with the work carried out then let Mr Bennett know, he will try to make you a happy customer.

I've had a leak from the roof for a while but it isn't clear where the leak is. The service from calling Bennett & Sons to make an appointment, through to them visiting on time and offering advice was great. Jonathan inspected the roof and identified a few possible causes and advised how I could resolve by myself by buying some sealant and applying. There was a crack in one of the tiles which could have been the cause but would have required taking quite a lot if tiles out. He sealed the crack and asked to monitor. He wasn't at the house for long and I didn't know how much he would charge. I would have expected him to charge £20-30 for the work but to my surprise he offered to take no payment! Will definitely call him back if I need some roofing work done.

I've used Bennett & Sons numerous times and on each occasion their work has been of a very high standard and met what it set out to do. Jonathan, Shane and the rest of the team are friendly, both diagnosing issues and making sure the right work is completed as specified. On occasions they have had the opportunity to do more than what's needed but every time they present the options, recommending what is required. Dealing with Siobhan, the booking process is very efficient and everything is managed very well. I appreciate their very good service and knowing a good roofer. I've used them for the following work: - Repaired leaking dormer roof - Replaced slate tiles (on locally listed property) - Large repairs to a garage roof - Fixed and replaced drains

Very professional and efficient from start to finish. Out of 3 companies invited to quote they were the best by far - clear explanation of the problems; quote supplied quickly; quote clearly detailed; work carried out on promised date; efficient and polite team - plus reasonable quote and work highly satisfactory. Wouldn’t hesitate to recommend.

I had a leak coming though a Velux window on my rear pitched roof. Bennett & Sons detected this to be a possible leak through a gap between the flashing and rear wall or screw fixing on the Velux window itself. They applied silicone to the wall and Velux and this appears to have fixed the problem. Also, noticed a few days later that guttering on the roof was leaking on to the Velux window when heavy rain was falling. They came back and cleared the gutter and re-secured. I had previously had a quote from another roofing company to fix the roof (they recommended jet washing the tiles) which was unnecessary and would have cost me hundreds! This company is very reasonable and do not create unnecessary work. Would highly recommend.

My gutters were leaking and i thought it needed cleaning or worse replacing but when inspected by Jonathan, he found that the down-pipe had a blockage which was causing the leak. When the blockage was cleared (didn't even charge me as he felt he hadn't done any work) and tested by pouring a bucket of water, there was no leak and so cleaning or replacement was not needed. I was extremely impressed by Jonathan's honesty and professionalism, arrived within the given time slot, highly recommended, will certainly use them again.

My down pipe came off the wall following the high winds, so I asked for a quote for that repair plus having my gutters cleared. The quote process was very quick and then booking in for the small job was very easy and quick. The down pipe was fixed quickly and efficiently. I was extremely impressed with the honesty - my gutters were clear and didn't need cleaning. I was told this and wasn't invoiced for something that didn't need doing. Very honest.

John and Wayne are very polite and professional in what they do. Always reply promptly with clear answers and arrive on time. Their work on our replacement soffit and gutters was excellent.

Wayne, Jonathan and Siobhan are a truly professional team. We had a new extension completed with sub-standard workmanship and the wrong materials used, to the extent we needed the existing contractors back on three occasions to carry out repairs as water was penetrating, ruining the ceiling and laminated floors beneath. It got progressively worse. In desperation to find a permanent solution that was guaranteed our research and reading reviews paid off. We needed local top-quality roofers and quickly, no surprises Bennett and Sons Limited were right up there with the best. From the start, their telephone manner was professional and empathetic and immediately gave me some degree of comfort; we choose right. Wayne visited as agreed and without delay spotted the problem immediately and an estimate promptly arrived. All agreed, the date was set and Jonathan with his assistant turned up early to start. The job took 2 days, all the discarded materials were removed and agreed additional work also completed. The guys were courteous and professional explaining (as I needed some reassurance) what would be needed to replace the whole roof. What a great looking roof and we know it will keep all out. We are now getting them back in to repair some further sub-standard work to each side of the roof extension. We can’t praise them enough, highly recommend, if you have a small issue or in need of a whole new complex roof, call them you won’t be disappointed. Chris and Kalpana.

They used the proper tool to lay the gutters while most builders merely judge with their eyes. Water no longer splash out of my gutters even in heavy downpour. Some of my neighbors' new gutters look good but water overflow in places during heavy rain. Yes, I will recommend this trader.