Bennett & Sons Limited

Was not the cheapest quote I had, but certainly the most professional. John came and assessed the work and I had a written quote by email the following day. The old roof was completely removed and a new roof using Redland 49 interlocking tiles was installed. A team of 4 roofers arrived promptly and worked throughout the day. They arranged the skip and the scaffolding. On the first day, the old roof was removed and a new membrane installed. By the end of the second day, the new roof was pretty much complete, and only a few finishing touches were needed so that everything was finished by lunchtime on the third day. They also fixed a crack in the back wall, for which they didn't charge extra! I had used this company before to clean my gutters and was pleased with the service, which is why I turned to them to do this rather large job. I have already recommended them to one of my neighbours.

Called them to get a quote to repair a roof leak. They came early next day and easily identified the issue and fixed it which was such a relief as another roofing company had quoted us £1,800 to repair the leak. They did not charge for this even though we were willing to pay. Found them to be very helpful and honest and would highly recommend them.

Arranging the appointment was easy and quick. Jonathan visited to look at some faulty guttering at the front and back of our property. He instantly saw that the guttering at the back required a quick fix and went ahead and fixed it. I was happy to pay as they did come out to us. He said he would not charge. He then proceeded to carefully check the front, told us what the solution would be and said he would send a quote on email. Made the whole process painless and easy. They have done work on our roof previously and I have found them to be trustworthy and efficient.

The job was to reinsert part of some lead flashing that had come away from a chimney stack and to repoint it. I got 3 quotes (all from Trusted Traders), Bennett and son weren’t the cheapest but neither the most expensive. I was happy to accept their quote because I wanted someone with a 5 star review even though it was more than I expected for a small job. They actually did the job twice and this is my amended review. The reason is that the first time they did the job they used lead sealant instead of mortar to repoint the lead flashing into place. This looked odd being a mixture of sealant and existing mortar here and there and I mentioned this in my initial review. Very soon after my review was published Mr Bennet called me and asked if he could correct the work. Although I now wasn’t bothered he preferred to leave me a happy customer. His team came by today and took out the sealant and removed the existing mortar along the length of the stepped flashing and replaced it with new mortar making it look consistent. So, I would recommend them and use them again. The workers that did the job were very polite and professional. A couple of things to note - Mixing lead sealant and mortar for pointing a line doesn't look good, stick to mortar if that's what you have already or replace the entire line with sealant. - The person that comes to look at and estimate the job is not necessarily the person that does the job. - If you are unhappy with the work carried out then let Mr Bennett know, he will try to make you a happy customer.

I've had a leak from the roof for a while but it isn't clear where the leak is. The service from calling Bennett & Sons to make an appointment, through to them visiting on time and offering advice was great. Jonathan inspected the roof and identified a few possible causes and advised how I could resolve by myself by buying some sealant and applying. There was a crack in one of the tiles which could have been the cause but would have required taking quite a lot if tiles out. He sealed the crack and asked to monitor. He wasn't at the house for long and I didn't know how much he would charge. I would have expected him to charge £20-30 for the work but to my surprise he offered to take no payment! Will definitely call him back if I need some roofing work done.

I've used Bennett & Sons numerous times and on each occasion their work has been of a very high standard and met what it set out to do. Jonathan, Shane and the rest of the team are friendly, both diagnosing issues and making sure the right work is completed as specified. On occasions they have had the opportunity to do more than what's needed but every time they present the options, recommending what is required. Dealing with Siobhan, the booking process is very efficient and everything is managed very well. I appreciate their very good service and knowing a good roofer. I've used them for the following work: - Repaired leaking dormer roof - Replaced slate tiles (on locally listed property) - Large repairs to a garage roof - Fixed and replaced drains

Very professional and efficient from start to finish. Out of 3 companies invited to quote they were the best by far - clear explanation of the problems; quote supplied quickly; quote clearly detailed; work carried out on promised date; efficient and polite team - plus reasonable quote and work highly satisfactory. Wouldn’t hesitate to recommend.

I had a leak coming though a Velux window on my rear pitched roof. Bennett & Sons detected this to be a possible leak through a gap between the flashing and rear wall or screw fixing on the Velux window itself. They applied silicone to the wall and Velux and this appears to have fixed the problem. Also, noticed a few days later that guttering on the roof was leaking on to the Velux window when heavy rain was falling. They came back and cleared the gutter and re-secured. I had previously had a quote from another roofing company to fix the roof (they recommended jet washing the tiles) which was unnecessary and would have cost me hundreds! This company is very reasonable and do not create unnecessary work. Would highly recommend.

My gutters were leaking and i thought it needed cleaning or worse replacing but when inspected by Jonathan, he found that the down-pipe had a blockage which was causing the leak. When the blockage was cleared (didn't even charge me as he felt he hadn't done any work) and tested by pouring a bucket of water, there was no leak and so cleaning or replacement was not needed. I was extremely impressed by Jonathan's honesty and professionalism, arrived within the given time slot, highly recommended, will certainly use them again.

My down pipe came off the wall following the high winds, so I asked for a quote for that repair plus having my gutters cleared. The quote process was very quick and then booking in for the small job was very easy and quick. The down pipe was fixed quickly and efficiently. I was extremely impressed with the honesty - my gutters were clear and didn't need cleaning. I was told this and wasn't invoiced for something that didn't need doing. Very honest.