Bennett & Sons Limited

I had a tricky problem with gutter overflow in these thunderstorms of late, with water getting inside the windows. Bennett’s came and discussed the problem with me and proposed a solution. When they were up and replacing the gutters they found an additional problem that they then fixed. There was no extra charge and their concern was clearly to do the job properly for me. They were on time, and they were supported by efficient and pleasant office staff who were a pleasure to deal with.

This is the first time my roof got a problem in the past ten years time. My roof is leaking during the downpour this summer. I called Bennett & Sons on 5 July. Jonathan and his helper came to inspect on Friday, 9 July and had a free estimation. They inspected both indoor and outside on the roof top. He recommends the work include replacing a few valley tiles, ridge tile repointing, and refit some broken and missing tiles on the roof. The quotation came on Monday, 12 July by email that the price is reasonable. I agreed on the quote and called to schedule the repair work on 16 July. Jonathan and his team of two workers came today and worked professionally under the heat and managed to finish the job with high standard. Before they leave, Jonathan provided me such a brilliant idea, that is to use a pencil to draw on the wall following the water mark. It will help to prove whether the leaking problem is 100% fixed (if the size of the water mark didn't increase) This is the first time I use Bennett & Sons. Thank you Bennett & Sons. I am a happy customer! Highly recommended!

We have used Bennett & Sons on a number of occasions and find them to be a professional company. We called them initially for a quote for a chimney stack and at the same time asked for a quote for replacement fasciae, soffits and gutters which we instructed them to carry out. First class job - highly recommended.

We have used Bennett and Sons on a number of occasions and find them to be professional, provide good workmanship and most of all they are extremely honest. I highly recommend them.

Was not the cheapest quote I had, but certainly the most professional. John came and assessed the work and I had a written quote by email the following day. The old roof was completely removed and a new roof using Redland 49 interlocking tiles was installed. A team of 4 roofers arrived promptly and worked throughout the day. They arranged the skip and the scaffolding. On the first day, the old roof was removed and a new membrane installed. By the end of the second day, the new roof was pretty much complete, and only a few finishing touches were needed so that everything was finished by lunchtime on the third day. They also fixed a crack in the back wall, for which they didn't charge extra! I had used this company before to clean my gutters and was pleased with the service, which is why I turned to them to do this rather large job. I have already recommended them to one of my neighbours.

Called them to get a quote to repair a roof leak. They came early next day and easily identified the issue and fixed it which was such a relief as another roofing company had quoted us £1,800 to repair the leak. They did not charge for this even though we were willing to pay. Found them to be very helpful and honest and would highly recommend them.

Arranging the appointment was easy and quick. Jonathan visited to look at some faulty guttering at the front and back of our property. He instantly saw that the guttering at the back required a quick fix and went ahead and fixed it. I was happy to pay as they did come out to us. He said he would not charge. He then proceeded to carefully check the front, told us what the solution would be and said he would send a quote on email. Made the whole process painless and easy. They have done work on our roof previously and I have found them to be trustworthy and efficient.

The job was to reinsert part of some lead flashing that had come away from a chimney stack and to repoint it. I got 3 quotes (all from Trusted Traders), Bennett and son weren’t the cheapest but neither the most expensive. I was happy to accept their quote because I wanted someone with a 5 star review even though it was more than I expected for a small job. They actually did the job twice and this is my amended review. The reason is that the first time they did the job they used lead sealant instead of mortar to repoint the lead flashing into place. This looked odd being a mixture of sealant and existing mortar here and there and I mentioned this in my initial review. Very soon after my review was published Mr Bennet called me and asked if he could correct the work. Although I now wasn’t bothered he preferred to leave me a happy customer. His team came by today and took out the sealant and removed the existing mortar along the length of the stepped flashing and replaced it with new mortar making it look consistent. So, I would recommend them and use them again. The workers that did the job were very polite and professional. A couple of things to note - Mixing lead sealant and mortar for pointing a line doesn't look good, stick to mortar if that's what you have already or replace the entire line with sealant. - The person that comes to look at and estimate the job is not necessarily the person that does the job. - If you are unhappy with the work carried out then let Mr Bennett know, he will try to make you a happy customer.

I've had a leak from the roof for a while but it isn't clear where the leak is. The service from calling Bennett & Sons to make an appointment, through to them visiting on time and offering advice was great. Jonathan inspected the roof and identified a few possible causes and advised how I could resolve by myself by buying some sealant and applying. There was a crack in one of the tiles which could have been the cause but would have required taking quite a lot if tiles out. He sealed the crack and asked to monitor. He wasn't at the house for long and I didn't know how much he would charge. I would have expected him to charge £20-30 for the work but to my surprise he offered to take no payment! Will definitely call him back if I need some roofing work done.

I've used Bennett & Sons numerous times and on each occasion their work has been of a very high standard and met what it set out to do. Jonathan, Shane and the rest of the team are friendly, both diagnosing issues and making sure the right work is completed as specified. On occasions they have had the opportunity to do more than what's needed but every time they present the options, recommending what is required. Dealing with Siobhan, the booking process is very efficient and everything is managed very well. I appreciate their very good service and knowing a good roofer. I've used them for the following work: - Repaired leaking dormer roof - Replaced slate tiles (on locally listed property) - Large repairs to a garage roof - Fixed and replaced drains