Berkeley Heating Services Ltd

I had water pressure gauges replaced. The replacement part was fine but before finishing, the technician didn't check to make sure that all valves were in their correct position and properly closed. Having left the inlet valve not properly closed, the water pressure in the boiler kept on rising -- he could see this and when I questioned it, he said it was the expansion vessel leaking. Being a reasonably knowledgeable person myself, I could not see how this could be the case when everything (except the gauge) was working fine before- I had no problems with the expansion vessel before, and in this repair it wasn't touched at all. However, I monitored the pressure for a couple of days, releasing the pressure manually and then, at additional expense, called in another plumber who knew what he was talking about. He said it was not the pressure vessel and when he tightened the inlet valve, the pressure stabilised and the problem was solved. I eventually got the boiler serviced from him and at a much lower price that what the company had quoted. He did an excellent job. To be honest, I had a very poor experience with your engineer. I am left with the feeling that there was little professionalism in the work carried out, and the technician seemed to be interested in creating more work than was necessary simply to increase the bill!. I have simply lost the trust. I shall not be using your services in the future, nor recommending you to anyone else.....and I could carry on!

Our back-boiler/radiant heater unit, water storage tank and expansion tank had come to the end of their useful life. The system had been well maintained by Berkeley Heating since we moved into the property some 30 years ago. They advised us of its limited life in 2020. I asked for a quote for a new Combi boiler installation in June of this year 2021. The quote was reasonable and accepted by us and a date for the works was set for the 5th-7th July 2021. My wife having MS sleeps downstairs in a special bed and is attended in the morning by carers who wash and dress her. This caused access problems for the two plumbing engineers who attended promptly on the first day. They were very understanding and without any fuss worked round the issue on each day they were on site. During the installation process, they were quietly efficient with minimal disruption. This, despite the fact that they found some unexpected difficulties caused by the previous owner of the property and a builder I had employed a few years ago. The whole process was completed on time and work areas left clean and tidy. The work would have come in within the original quote had it not been for my request for the change of location for the boiler and the need to replace some old lead piping that was past serviceable life. The additional costs were to be expected and reasonable for the work involved. I have no hesitation in recommending Berkeley Heating as a reliable and friendly family run business.

Very impressed with the speed and efficiency of the installation of my new boiler. Would have no hesitation in recommending Berkley Heating to anyone wanting a professional job done.

Berkeley Heating Services fitted a new combi boiler for us, as the old one was reaching its end of life. The engineer carried out the work quietly and efficiently. His work was neat and his designs and their implementation to overcome minor problems were applaudable. The work lasted two days and at the end of each day Lewis left our property clean and tidy. We will be a returning customer.

Berkeley Heating responded very quickly and had a plumber with us in no time. The young man quickly identified what was causing the leak, made a repair and left everything in very good order. The price for the job was also very reasonable, much less than I feared.

David quickly diagnosed 2 deficiencies within our boiler contributing to an Error (low pressure warning) as well as leaking water. He was prompt, polite and was able to fix the issues in a very professional manner. Another boiler repair firm quoted us double the price. Thank you, David - much appreciated!

Berkeley Heating installed a new boiler at the church several years ago and also a new gas fire. Since then they have serviced the boiler and the fire annually. A reminder that the service is due is always issued and the appointment is always kept. The firm is always willing to work around any events which may be going on in the church and everyone who meets the staff comments on how helpful and polite they are. Since Berkeley Heating have been servicing our equipment we have experienced absolutely no problems at all.

Reliable, completive pricing. Will be using them again and would not hesitate to recommend them to others. Gas certificate and ball valve change. Was done to agreed schedule and budget. Helpfulness. Nothing went wrong.

Installation of new boiler in roof space, and new radiators throughout the house. The work carried out was of the highest standard - attention to smallest detail from start to finish. Such care and neat and tidy workmanship - efficient, well executed and on schedule and budget. Nothing too much trouble and immaculately clean and careful. Site left extremely clean and tidy. Very pleased to recommend Team Berkeley.

Always an efficient service, clean and tidy. If I have had any questions, they are answered clearly. Via e-mail, reminded of gas service date and price, along with full details of lockdown precautions being taken by Berkeley Heating, reassuring. With the E.T.A delayed, received an apologetic call with revised time. Much appreciated as this could be very annoying if not advised. A local family service I like to support and would not hesitate to approach for other gas/plumbing work. Berkeley Heating came recommended by friends who had already used their services, pleased with their recommendation.