Excellent service & quality work
We engaged Bespoke Plumbing to upgrade our family bathroom - from bath only to bath & digital shower, new floor, ventilator fan, fixing broken tiles and painting. In addition, the ask was to tidy our ensuite by replacing broken sealant and painting. We are very happy with the result and quality work delivered by Dean. The bathrooms look great and exactly the way we wanted them. Dean was communicative and friendly, working around our schedule where needed. Dean stood out by pro-actively suggesting solutions and being mindful of our budget. He was extremely helpful and professional throughout the job, making the whole process seem easy to us. He also stuck to the fixed quote throughout, even though the job was more difficult than originally imagined. We definitely feel like we got value for money. Dean really went the extra mile to ensure we were happy with the bathrooms, even fixing little problems we weren't aware of. We would highly recommend him to anyone looking to make a bathroom change.
Customer in Medway
Posted on 01/08/2025
, work completed 30/07/2025
Recommended
Great experience with completely transforming our bathroom
Dean did a complete bathroom renovation for us, including removal, fitting and hooking up the new works. His experience really shone through compared to other plumbers we got estimates from as he was able to architect and and bring to life a solution to a tricky problem: we needed a shower in a very small bathroom that did not have space for one but with his suggestion of erecting a false wall we were able to have it. This wasn't even recognised as an option by other plumbers. His work was also to a very high standard - for example, the tiling was done beautifully. His comms were also very good and he was dependable to fix urgent problems that came up, such as when we had a last-minute disaster with our water tank. Dean is a really good bloke and I would very happily work with him again as well as recommend him as someone who really understands things on a higher level and you can rely on.
Which? Trusted Traders Consumer
Posted on 08/06/2025
, work completed 02/06/2025
Recommended
Bathroom refurbishment
Dean has a huge amount of experience and it showed. He was very thorough and had the knowledge and skills to overcome any problems that he encountered. I had all my bathroom stripped out and replaced with a walk-in shower and I’m very pleased with the results. I’m sure I couldn’t have got anyone better to do this work
Customer in Kent
Posted on 23/04/2025
, work completed 17/04/2025
Recommended
Shower room and cloakroom re-fit and freshen up
Dean re-furbished a shower room and cloakroom for us, with new tiled floors as well as the replacement of towel rails and bi-fold shower door. All done to a very high standard for a very pleased customer. Very helpful and real attention to detail. Hoping to use Bespoke Plumbing again in the future
Customer in Kent
Posted on 20/03/2025
, work completed 17/03/2025
Recommended
High quality and attention to detail
We are thrilled with the bathroom renovations Dean recently carried out for us. Everything from start to finish was stress free, smooth running and we could always get in touch with Dean if we had any questions. Dean is very professional and has a real eye for detail with his tiling. He always made sure to keep everything tidy too. We couldn't be happier with his work and now have the bathroom of dreams. Thank you again!
Customer in Kent
Posted on 22/09/2024
, work completed 09/08/2024
Recommended
Fantastic communication and workmanship
Dean installed a new shower enclosure and flooring, working around some existing items which were to remain. Professional job and excellent communication.
Customer in Kent
Posted on 21/09/2024
, work completed 01/08/2024
Recommended
Fantastic work
Dean's work is fantastic! He has given us the bathroom we so needed and wanted as a growing family. Thank you so much. I wish I could upload pictures of his before and after work as the bathroom has completed changed which was the biggest challenge to overcome! Would 100% recommend to anyone.
Customer in Medway
Posted on 08/02/2024
, work completed 26/01/2024
Recommended
Shower Room
Dean recently designed and fitted an en-suite shower room for us and done an excellent job. He advised us what to buy and when and always pointing out the best value options and where he could get discounts. He stuck to the schedule and budget, tidied up and removed mess each day and protected our carpets with film. We are really pleased with the shower room and would definitely use Dean again in the future.
Customer in Medway
Posted on 03/11/2023
, work completed 20/10/2023
Recommended
Shower Cubicle replacement.
We engaged Dean to design & install a replacement Shower Cubicle for us. From first contact to completion, we were treated fairly and with respect and understanding, which resulted in a thoroughly satisfactory conclusion. His workmanship was 1st Class, explaining each process fully, and keeping us up to date on his daily progress. Nothing was too much for him. The result is a lovely functional shower cubicle again! It was a pleasure to have him carry out the work for us, and we would not hesitate to engage him again if the need arises.
Customer in Medway
Posted on 21/09/2023
, work completed 19/09/2023
Recommended
Exceptional
We hired Dean Longhurst of Bespoke Plumbing to build a new bathroom, one with a walk-in shower, large bath and toilet, and one which was safe and friendly for older people. The space was not huge. Dean gently and patiently took us through several design options in the weeks and months before he began work. He involved us in every aspect of the process, laying out his estimates clearly and providing vital advice on quality and value in terms of the products we might consider. Dean is equally meticulous when it comes to the practical side of his work. He is patient, hardworking and above all, he is an absolutely amazing craftsman. The bathroom he fashioned for us is beautiful, safe, modern and elegant. We could not be happier. In addition, Dean made sure that the house was well-protected while the work was being carried out. No walls were smeared, no carpets stained. It is not always easy to have someone you don’t know working in your house for weeks at a time, but Dean is such a genuine and lovely guy, with a twinkle in his eye and a wicked sense of humour. To say the least, the time passed well. We recommend him without reservation.
Customer in Kent
Posted on 23/04/2023
, work completed 16/04/2023
Recommended
New bathroom suite installed
Dean was incredibly helpful from start to finish, he answered all of my questions and gave suggestions both on the work being done and on the best places to buy the goods. He worked quickly and efficiently and always made sure to tidy up the work area once he was finished every day. The new bathroom looks great and I'm very happy with the work carried out. I highly recommend Bespoke Plumbing.
Customer in Medway
Posted on 01/11/2022
, work completed 28/10/2022
Recommended
Shower Tray - Broken One Removed and New One Installed
Bespoke removed my broken shower tray and installed a new one with tiling. The cost of the work was agreed upon beforehand and the final cost did not change. Dean from Bespoke did an excellent job. The work was to a high standard and he tidied up each day, taking away all the rubbish. He was very helpful when discussing the work both before and during the work. The work done is guaranteed for 12 months. I would highly recommend Bespoke.
Paul in Kent
Posted on 01/11/2022
, work completed 30/10/2022
Recommended
Great job - New bath installed - tiling, painting, flooring.
Excellent workmanship. Really friendly and professional. A pleasure to have around. Goes the extra mile. Not a bad singer either! Highly recommend.
Customer in Kent
Posted on 23/07/2022
, work completed 22/07/2022
Recommended
New bathroom
Very pleased with the work carried out by Dean. It was done within budget and on time. His advice was invaluable when we were choosing bathroom furniture and fittings and all work was done to a very high standard, made sure everything was clean and tidy at the end of each day. Dean is very friendly and courteous and we would recommend his work. We’re very pleased with our new bathroom.
Customer in Medway
Posted on 06/07/2022
, work completed 31/05/2022
Recommended
Superb bathroom refurbishment
Dean recently completed the full refurbishment of two bathrooms for us. This involved removing and disposing of all the old tiles, flooring, fixtures and fittings. Then moving pipes, building boxing, tiling walls and floors and fitting the new sanitary ware. From the word go, Dean's knowledge and experience helped make our ideas a reality with suggestions and solutions to all our queries. He gave (and kept to) a very detailed quote and was happy to discuss and help with any queries we had. Dean was neat and tidy and a pleasure to have around. The standard of workmanship and quality of the finish was very high and we're delighted with the results! We wouldn't hesitate to recommend Dean and will definitely use him again.
Customer in Kent
Posted on 30/06/2022
, work completed 27/06/2022
Recommended
Installation of a new Ball Valve on Cold Water Storage Tank and New outside Tap
We have used Dean several times now and he is reliable, friendly, polite, efficient, Honest and reasonably priced. We have always been happy with his work and would happily recommend him to friends and Family.
Customer in Medway
Posted on 18/03/2022
, work completed 19/02/2022
Recommended
Excellent work and service.
We have used Dean for a number of years now and he completed this job with his usual professionalism, thoroughness and good humour. We sought his advice on which shower to buy when we decided that we needed a change. He gave us four recommendations in varying price ranges. We are happy with the one we chose. Dean's quote was completely accurate and the work was completed at the agreed date and time. Despite tiles having to be taken off and replaced it looks like the new shower has always been there.
David in Kent
Posted on 17/03/2022
, work completed 13/03/2022
Recommended
Excellent service
Prompt service in difficult times.
Which? Trusted Traders Consumer
Posted on 27/05/2020
, work completed 15/05/2020
Recommended
Great plumber
Really good job, clean and tidy. Friendly service. Reasonable price. Very happy and will definitely use again.
Customer in Kent
Posted on 22/04/2020
, work completed 21/03/2020
Recommended
Great bathroom refit.
High quality workmanship. Punctual. Great communication throughout.
Jenny, Kent
Posted on 25/09/2019
, work completed 25/09/2019
Recommended
Brilliant job
Very pleased with the standard of work. Dean was very helpful and always cleaned up at the end of each day. Very friendly and reliable work.
Kate, Kent
Posted on 08/04/2019
, work completed 08/04/2019
Recommended
New bathroom review
Dean replaced our bathroom suite, cutting off part of the room to create a new walk-in cupboard, hanging new doors and tiling the floor and most walls. He visited before the job started to agree details of the design and gave us really useful advice on choices of tiles / sanitary ware, then undertook most of the work himself, bringing in sub-contractors for electrics and plastering. We were really happy with Dean's approach and are delighted with our new bathroom (and cupboard). We needed a little flexibility around daily start times, which he accommodated no problem and he was easy to contact throughout the process. We will definitely use Dean again when we have the opportunity and are very happy to recommend.
Customer in Kent
Posted on 21/01/2019
, work completed 05/12/2018
Recommended
Great work
Reconfigure and refit of en-suite. Very pleased with the job, completed to an excellent standard and cost same as original quote. Very tidy and good communication. Would definitely recommend.
Kevin, Surrey
Posted on 22/11/2018
, work completed 22/11/2018
Recommended
Professional
Excellent service. Prompt and very professional.
Irene, Kent
Posted on 05/11/2018
, work completed 05/11/2018
Recommended
Excellent at every stage.
From initial discussions around the design of the en-suite, through the advice around sanitary ware Deans guidance was invaluable. His workmanship has been excellent. A clean and tidy worker who comes highly recommended from us. We have already engaged him for further work.
Adrian, Kent
Posted on 16/07/2018
, work completed 16/07/2018
Recommended