Endorsed by Which?

Bespoke Plumbing

4.9

47 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

BESPOKE PLUMBING is a family run business that has been involved in the the plumbing industry for over 40 years.
We take great pride that we have built up a loyal repeat customer base that underpins our ethos of old fashioned customer service and attention to detail.
Bathroom Installations - we can carry out a full renovation from strip out to installation - including tiling - plastering - electrical and building work. We can supply all the sanitary ware or help you source the sanitary ware. We can still offer trade discounts to you that we receive either way.
Being in this industry for over 40 years there are not many plumbing jobs we have not carried out so what ever you require from a TAPS - SOIL PIPES - HOT WATER CYLINDERS - RADIATORS - GUTTERING
GIVE US A CALL FOR A TAILOR MADE BESPOKE PERSONAL SERVICE.
Call or Email and we will call to see you and carry out a full survey. You then will get a detailed, itemised estimate emailed to you.
Our reviews show our commitment to customer service.

What we do

  • Bathroom fitters

    • Bathroom design services
    • Accessible bathrooms and showers
    • Bathroom refurbishment
    • Wet rooms
    • Bathroom Installation
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
    • Emergency plumbing services
  • More Services

    • we carry out all plumbing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
47 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
High quality and attention to detail
Customer Service
Quality
Value
We are thrilled with the bathroom renovations Dean recently carried out for us. Everything from start to finish was stress free, smooth running and we could always get in touch with Dean if we had any questions. Dean is very professional and has a real eye for detail with his tiling. He always made sure to keep everything tidy too. We couldn't be happier with his work and now have the bathroom of dreams. Thank you again!
Customer in Kent Posted on 22/09/2024 , work completed 09/08/2024
Fantastic communication and workmanship
Customer Service
Quality
Value
Dean installed a new shower enclosure and flooring, working around some existing items which were to remain. Professional job and excellent communication.
Customer in Kent Posted on 21/09/2024 , work completed 01/08/2024
Fantastic work
Customer Service
Quality
Value
Dean's work is fantastic! He has given us the bathroom we so needed and wanted as a growing family. Thank you so much. I wish I could upload pictures of his before and after work as the bathroom has completed changed which was the biggest challenge to overcome! Would 100% recommend to anyone.
Customer in Medway Posted on 08/02/2024 , work completed 26/01/2024
Shower Room
Customer Service
Quality
Value
Dean recently designed and fitted an en-suite shower room for us and done an excellent job. He advised us what to buy and when and always pointing out the best value options and where he could get discounts. He stuck to the schedule and budget, tidied up and removed mess each day and protected our carpets with film. We are really pleased with the shower room and would definitely use Dean again in the future.
Customer in Medway Posted on 03/11/2023 , work completed 20/10/2023
Shower Cubicle replacement.
Customer Service
Quality
Value
We engaged Dean to design & install a replacement Shower Cubicle for us. From first contact to completion, we were treated fairly and with respect and understanding, which resulted in a thoroughly satisfactory conclusion. His workmanship was 1st Class, explaining each process fully, and keeping us up to date on his daily progress. Nothing was too much for him. The result is a lovely functional shower cubicle again! It was a pleasure to have him carry out the work for us, and we would not hesitate to engage him again if the need arises.
Customer in Medway Posted on 21/09/2023 , work completed 19/09/2023
Exceptional
Customer Service
Quality
Value
We hired Dean Longhurst of Bespoke Plumbing to build a new bathroom, one with a walk-in shower, large bath and toilet, and one which was safe and friendly for older people. The space was not huge. Dean gently and patiently took us through several design options in the weeks and months before he began work. He involved us in every aspect of the process, laying out his estimates clearly and providing vital advice on quality and value in terms of the products we might consider. Dean is equally meticulous when it comes to the practical side of his work. He is patient, hardworking and above all, he is an absolutely amazing craftsman. The bathroom he fashioned for us is beautiful, safe, modern and elegant. We could not be happier. In addition, Dean made sure that the house was well-protected while the work was being carried out. No walls were smeared, no carpets stained. It is not always easy to have someone you don’t know working in your house for weeks at a time, but Dean is such a genuine and lovely guy, with a twinkle in his eye and a wicked sense of humour. To say the least, the time passed well. We recommend him without reservation.
Customer in Kent Posted on 23/04/2023 , work completed 16/04/2023
New bathroom suite installed
Customer Service
Quality
Value
Dean was incredibly helpful from start to finish, he answered all of my questions and gave suggestions both on the work being done and on the best places to buy the goods. He worked quickly and efficiently and always made sure to tidy up the work area once he was finished every day. The new bathroom looks great and I'm very happy with the work carried out. I highly recommend Bespoke Plumbing.
Customer in Medway Posted on 01/11/2022 , work completed 28/10/2022
Shower Tray - Broken One Removed and New One Installed
Customer Service
Quality
Value
Bespoke removed my broken shower tray and installed a new one with tiling. The cost of the work was agreed upon beforehand and the final cost did not change. Dean from Bespoke did an excellent job. The work was to a high standard and he tidied up each day, taking away all the rubbish. He was very helpful when discussing the work both before and during the work. The work done is guaranteed for 12 months. I would highly recommend Bespoke.
Paul in Kent Posted on 01/11/2022 , work completed 30/10/2022
Great job - New bath installed - tiling, painting, flooring.
Customer Service
Quality
Value
Excellent workmanship. Really friendly and professional. A pleasure to have around. Goes the extra mile. Not a bad singer either! Highly recommend.
Customer in Kent Posted on 23/07/2022 , work completed 22/07/2022
New bathroom
Customer Service
Quality
Value
Very pleased with the work carried out by Dean. It was done within budget and on time. His advice was invaluable when we were choosing bathroom furniture and fittings and all work was done to a very high standard, made sure everything was clean and tidy at the end of each day. Dean is very friendly and courteous and we would recommend his work. We’re very pleased with our new bathroom.
Customer in Medway Posted on 06/07/2022 , work completed 31/05/2022
Superb bathroom refurbishment
Customer Service
Quality
Value
Dean recently completed the full refurbishment of two bathrooms for us. This involved removing and disposing of all the old tiles, flooring, fixtures and fittings. Then moving pipes, building boxing, tiling walls and floors and fitting the new sanitary ware. From the word go, Dean's knowledge and experience helped make our ideas a reality with suggestions and solutions to all our queries. He gave (and kept to) a very detailed quote and was happy to discuss and help with any queries we had. Dean was neat and tidy and a pleasure to have around. The standard of workmanship and quality of the finish was very high and we're delighted with the results! We wouldn't hesitate to recommend Dean and will definitely use him again.
Customer in Kent Posted on 30/06/2022 , work completed 27/06/2022
Installation of a new Ball Valve on Cold Water Storage Tank and New outside Tap
Customer Service
Quality
Value
We have used Dean several times now and he is reliable, friendly, polite, efficient, Honest and reasonably priced. We have always been happy with his work and would happily recommend him to friends and Family.
Customer in Medway Posted on 18/03/2022 , work completed 19/02/2022
Excellent work and service.
Customer Service
Quality
Value
We have used Dean for a number of years now and he completed this job with his usual professionalism, thoroughness and good humour. We sought his advice on which shower to buy when we decided that we needed a change. He gave us four recommendations in varying price ranges. We are happy with the one we chose. Dean's quote was completely accurate and the work was completed at the agreed date and time. Despite tiles having to be taken off and replaced it looks like the new shower has always been there.
David in Kent Posted on 17/03/2022 , work completed 13/03/2022
Excellent service
Customer Service
Quality
Value
Prompt service in difficult times.
Which? Trusted Traders Consumer Posted on 27/05/2020 , work completed 15/05/2020
Great plumber
Customer Service
Quality
Value
Really good job, clean and tidy. Friendly service. Reasonable price. Very happy and will definitely use again.
Customer in Kent Posted on 22/04/2020 , work completed 21/03/2020
Great bathroom refit.
Customer Service
Quality
Value
High quality workmanship. Punctual. Great communication throughout.
Jenny, Kent Posted on 25/09/2019 , work completed 25/09/2019
Brilliant job
Customer Service
Quality
Value
Very pleased with the standard of work. Dean was very helpful and always cleaned up at the end of each day. Very friendly and reliable work.
Kate, Kent Posted on 08/04/2019 , work completed 08/04/2019
New bathroom review
Customer Service
Quality
Value
Dean replaced our bathroom suite, cutting off part of the room to create a new walk-in cupboard, hanging new doors and tiling the floor and most walls. He visited before the job started to agree details of the design and gave us really useful advice on choices of tiles / sanitary ware, then undertook most of the work himself, bringing in sub-contractors for electrics and plastering. We were really happy with Dean's approach and are delighted with our new bathroom (and cupboard). We needed a little flexibility around daily start times, which he accommodated no problem and he was easy to contact throughout the process. We will definitely use Dean again when we have the opportunity and are very happy to recommend.
Customer in Kent Posted on 21/01/2019 , work completed 05/12/2018
Great work
Customer Service
Quality
Value
Reconfigure and refit of en-suite. Very pleased with the job, completed to an excellent standard and cost same as original quote. Very tidy and good communication. Would definitely recommend.
Kevin, Surrey Posted on 22/11/2018 , work completed 22/11/2018
Professional
Customer Service
Quality
Value
Excellent service. Prompt and very professional.
Irene, Kent Posted on 05/11/2018 , work completed 05/11/2018
Excellent at every stage.
Customer Service
Quality
Value
From initial discussions around the design of the en-suite, through the advice around sanitary ware Deans guidance was invaluable. His workmanship has been excellent. A clean and tidy worker who comes highly recommended from us. We have already engaged him for further work.
Adrian, Kent Posted on 16/07/2018 , work completed 16/07/2018
Highly recommended
Customer Service
Quality
Value
Very polite, friendly, efficient, clean tidy and reliable plumber. I have already asked him to quote for my next plumbing project and I have no hesitation recommending him.
Liz, Kent Posted on 13/07/2018 , work completed 13/07/2018
PLUMBING EXCELLENCE
Customer Service
Quality
Value
I was certain that, after having a new and different make of shower unit installed, I would have to do some retiling in my bathroom, I was absolutely amazed to be shown the finished work which was so expertly done that no retiling was necessary at all! I couldn't help saying "Wow!"
Darke Posted on 01/05/2018 , work completed 01/05/2018
Very professional job
Customer Service
Quality
Value
Workmanship of an excellent quality. Dean was meticulous in his approach. Kept us fully informed all the time and was really friendly, personable and trustworthy in his dealings with us. Very highly recommended.
David, Kent Posted on 26/03/2018 , work completed 26/03/2018
Restructure & refit bathroom
Customer Service
Quality
Value
From start to finish Dean was professional, friendly & tidy. He did a thorough job & kept us informed throughout. He recommended things to us & always consulted us before doing things. The transformation is incredible & the level of craftsmanship is beyond our expectations. We would definitely recommend.
Amy, Kent Posted on 14/02/2018 , work completed 14/02/2018
Reliable and friendly
Customer Service
Quality
Value
Adopts a friendly and flexible approach, professional attitude, does the job with the minimum of fuss. Polite and tidy.
Paul, Kent Posted on 11/11/2017 , work completed 11/11/2017
New bathroom
Customer Service
Quality
Value
Dean did a fantastic job in fitting new bathrooms for us.He is hardworking , efficient and punctual , finished the work in right time frame as was decided .Good workmanship and above all a nice and trustworthy person. We would highly recommend him .
Craftsmanship Posted on 07/11/2017 , work completed 07/11/2017
New boiler/bathroom
Customer Service
Quality
Value
Installed new boiler, refurbished bathroom, including tiling, first class workmanship, very professional, clean, tidy craftsman. Fantastic finish. Cannot fault Dean's workmanship in anyway.
Steven, Surrey Posted on 01/09/2017 , work completed 01/09/2017
Reliable, good job, friendly
Customer Service
Quality
Value
This member was recommended to us through a neighbour. He was punctual, and friendly and a good worker, I would also recommend him to anyone, and most important trustworthy.
Linda, Kent Posted on 20/07/2017 , work completed 20/07/2017
Prompt, professional high standards
Customer Service
Quality
Value
Dean fitted a new downstairs cloakroom for us during June this year. He worked to plan and completed the work to a very high standard. We recommend him without reservation.
Ron, Kent Posted on 15/06/2017 , work completed 15/06/2017
Prompt & professional
Customer Service
Quality
Value
Very happy with the work done to our bathroom and separate toilet. All done to a very good standard. I would be happy to recommend Dean.
Don, Surrey Posted on 10/01/2017 , work completed 10/01/2017
My Review
Customer Service
Quality
Value
Fantastic job, clean, efficient
Guy, Surrey Posted on 14/10/2016 , work completed 14/10/2016
Excellent job - highly recommended
Customer Service
Quality
Value
Dean did our en-suite for us and we are so pleased with it. He had some great suggestions for achieving the look we wanted within our budget and the end result is exactly what we hoped for. Dean is very courteous, tidy and punctual. We would definitely use Bespoke Plumbing & Heating again.
L.roblett Posted on 19/07/2016 , work completed 19/07/2016
Excellent work
Customer Service
Quality
Value
Dean went out of his way to be helpful & the standard of his work was excellent.
Julia, Kent Posted on 20/06/2016 , work completed 20/06/2016
Very good job
Customer Service
Quality
Value
We have used 'Dean' a few times now. Each time the service was very professional and efficient. Nothing was too much trouble and good value. Very impressed.
Denis, Kent Posted on 14/05/2016 , work completed 14/05/2016
Brilliant job
Customer Service
Quality
Value
This is the 2nd bathroom that Dean from Bespoke Plumbing has done for me. I trusted him with my keys and went on holiday both times. I have not been disappointed, he done everything he said and I am very pleased.
Colleen, Kent Posted on 27/04/2016 , work completed 27/04/2016
Great plumber
Customer Service
Quality
Value
Dean did a great job, very tidy, takes pride in his work and treats your house as if it were his own. The quote was accurate and he did additional work at no extra cost. And he is a really nice guy. Will never use anyone else.
David, Kent Posted on 19/04/2016 , work completed 19/04/2016
boiler installation and bathroom installation
Customer Service
Quality
Value
I cannot recommend Bespoke plumbing enough Dean was professional friendly and a pleasure to deal with, it was my first experience using a tradesmen and I need not have worried. His workmanship was second to none and we've already discussed another project which we intend to use Bespoke plumbing for.#topjob
chris171 Posted on 21/03/2016 , work completed 21/03/2016
Professional & reliable
Customer Service
Quality
Value
An excellent professional service from start to finish. Honest, reliable trader, neat & tidy & willing to offer advice & information. Would definitely use again & recommend to others.
Martyn, Kent Posted on 09/11/2015 , work completed 09/11/2015
Flexible, professional & friendly
Customer Service
Quality
Value
We have used Bespoke for several jobs in our new home & they have been reliable, rearranging visits many times over to fit with our ever changing schedule, & have done really good work at a fair price. Would really warmheartedly recommend them. We are using them to complete the whole of the renovations of our home.
Marshall, Kent Posted on 05/05/2015 , work completed 05/05/2015
Excellent
Customer Service
Quality
Value
Dean & his son replaced 3 radiators & cleaned the system for a good price, very clean workers & polite & well mannered. Unfortunately when the system was turned on the pump failed (it was completely clogged up). Dean went & bought a new pump & fitted it A.S.A.P. for not much more than cost price. Really pleased with after service too.
Angela, Kent Posted on 27/03/2015 , work completed 27/03/2015
1st class from start to finish
Customer Service
Quality
Value
End result outstanding. What we wanted and more. Thoroughly impressed.
Paul, Kent Posted on 17/01/2015 , work completed 17/01/2015
Brilliant job
Customer Service
Quality
Value
Bespoke Plumbing installed my new bathroom and shower and I was most impressed not only with the finished result but with their prompt and professional service would certainly recommend them.
Maureen, Kent Posted on 10/11/2014 , work completed 10/11/2014
Excellent job
Customer Service
Quality
Value
Dean has worked for me on many occasions always professional & good value, Would always recommend.
Christopher, Kent Posted on 07/11/2014 , work completed 07/11/2014
Excellent workmanship.
Customer Service
Quality
Value
Were very professional and did an excellent job. The plumbing was very neat and tidy.
Hazel, Kent Posted on 06/10/2014 , work completed 06/10/2014
Prompt and professional, would use again
Customer Service
Quality
Value
Dean provided good quality service and was knowledgeable and helpful. He turned up when he said he would and resolved an issue for us after installation quickly and efficiently.
John, Surrey Posted on 15/08/2014 , work completed 15/08/2014
Excellent, conscientious, friendly
Customer Service
Quality
Value
Dean has done a great deal of work for us over the past 5 years, without fail, everything he has done has gone to plan, and been done on time. His work is also of a very high standard and he should be regarded as the benchmark by others. 10/10
Ben, London Posted on 12/01/2014 , work completed 12/01/2014