Endorsed by Which?

Bespoke Windows Darlington Limited

4.9

175 Reviews

Opening Hours
Today - 08:00–16:00
  • Monday 08:00–16:00
  • Tuesday 08:00–16:00
  • Wednesday 08:00–16:00
  • Thursday 08:00–16:00
  • Friday 08:00–15:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jun 2020

About

Our company excels in the manufacturing and installation of UPVC windows, doors and conservatories, supplying to the public and trade in our area.
Services in which we offer also include the supply, installation and repairs of: composite doors, french doors, UPVC doors, UPVC bi-folding doors, aluminium bi-folding doors, porches, extensions, garden rooms, triple glazing, all aspects of building work and coloured profile is available.
All of our installations come with a 10 year Insurance Backed Guarantee as standard.

Our customers know they can rely on our first-rate service, quality products and value for money. This has ensured a strong client base with the majority of our work arising from recommendation and referral.

All work is considered, please call us to arrange a free no obligation quote on 01325 468222.

What we do

  • Glaziers

    • Window consultants
    • Replacement window services and repairs
    • Double glazing installation
    • Double glazing repair
    • Sash windows
    • Double glazed units
    • Aluminium Windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
  • Doors

    • Bi-fold doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • Patio doors
    • UPVC doors
    • ​Aluminium doors
    • Door repairs
  • Conservatories

    • Conservatory glass heat reduction film
    • Conservatory maintenance
    • Sun Lounge

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
175 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
New composite door fitted with new window
Customer Service
Quality
Value
We have used the firm before for double glazing replacements, always first class, so when we needed a new door they were an obvious choice. Everything was done on time and as agreed, in only a few hours with an outstanding result, just what we wanted. There was no mess and the two fitters were both friendly and professional.
Customer in Darlington Posted on 06/08/2023 , work completed 04/08/2023
3 New Windows fitted and excellent service.
Customer Service
Quality
Value
I had 3 new windows fitted and the quality of the workmanship is second to none. The service from requesting a quote to completion of the work was prompt, courteous, timely and everything made clear on price, specification and expected start date. They kept me informed throughout the process and communication was brilliant. The staff who fitted the windows were first class and very tidy. I would hardly of known we had had 3 windows removed and 3 new ones installed by how clean they left my home and absolutely zero damage to any decoration. Upon settling my bill, I was told that if I had any concerns with any part of the work to let them know and they would come straight round to resolve, although I cant envisage anyone having to call them back looking at the quality of their work. Absolutely brilliant service.
Customer in Darlington Posted on 31/07/2023 , work completed 31/07/2023
Fitting of a new rear door
Customer Service
Quality
Value
We were very impressed with the work, what was promised in the brochure was delivered and they left the place very clean and tidy when they left.
Which? Trusted Traders Consumer Posted on 05/01/2023 , work completed 20/12/2022
A perfect job
Customer Service
Quality
Value
Darlington bespoke windows fitted a new kitchen window for me. From the initial visit, estimate and date for the job to be done, everything went perfectly smoothly and on time. Not a speck of mess left anywhere. Details of how to clean the window and routine maintenance were given to me at the time. I originally contacted this trader from the list of Which trusted traders and I am very well pleased. Thank you Which!
Jean in County Durham Posted on 10/12/2022 , work completed 02/12/2022
supply and fit 1xwindow
Customer Service
Quality
Value
Turned up on time made sure there put dust sheets down all along where there would be working new what there where doing left them too do there thing very knowledgeable lads good to chat with cleaned up after themselves kind and polite.
Customer in Darlington Posted on 11/02/2022 , work completed 11/02/2022
Very happy customer
Customer Service
Quality
Value
Had new doors, 2 windows and cladding fitted just before Christmas and I couldn’t be happier with them. The friendly team of guys worked hard to complete the job in a day. They covered all floors and tidied as they went along, everywhere was spotless when they left. Delighted with the product and the quality of their work. Communication from my first enquiry and helpful discussions were also excellent. Would absolutely recommend Bespoke Windows to anyone.
Diane in Darlington Posted on 03/01/2022 , work completed 20/12/2021
Awesome work and attention to detail
Customer Service
Quality
Value
Can't fault them and probably the best tradespeople I have encountered. The materials are first-rate and the installation went without incident, and both the guys were friendly and more than happy to explain what was going on. Highly recommended.
Customer in County Durham Posted on 19/08/2021 , work completed 19/08/2021
Highly recommended
Customer Service
Quality
Value
Three good quality doors supplied and fitted by a perfectionist. I am really happy with the doors, the fitting and the price. The company are straightforward and polite and helpful. I would definitely recommend and use again.
Rachel in County Durham Posted on 10/06/2021 , work completed 05/06/2021
Cracking job done professionaly.
Customer Service
Quality
Value
I contacted these guys a few weeks ago about a job having seen their work on the internet. Dave came round and cost the job for me, we arranged a suitable time for the job to be done. They arrived on time, were professional throughout the job. The job was a new internal garage door, which was completed quickly and to a high standard.
Peter in County Durham Posted on 12/05/2021 , work completed 12/05/2021
Replacement of external doors
Customer Service
Quality
Value
We had the front door replaced with a composite door and the back door replaced with a UPVC door. From the day of ordering we were kept informed of the progress of the order by David. They arrived on time on the installation date and commenced work straight away, the guys were very friendly. The standard of the work was excellent and the finish was of a very high standard we were very happy with the finished product, they tidied up at the end, we would highly recommend Bespoke and would definitely use them for any further work.
Customer in Darlington Posted on 13/03/2021 , work completed 26/02/2021
Excellent service and products - Highly recommend Degs and team
Customer Service
Quality
Value
We recently had a new back door and 2 windows fitted by the bespoke team. Degs was very knowledgeble and advised us of our options. The installation team were both helpful and professional. All of the work was carried out tidily and we are very pleased with the end product. I would highly recommend Degs and the team at bespoke. Value for money, great service and delivered on time within our budget. Thank you
Customer in North Yorkshire Posted on 23/02/2021 , work completed 26/01/2021
High standard.
Customer Service
Quality
Value
New composite front door with 2 side panels & a new window in the Living Room. From initial enquiry Bespoke were efficient & helpful; easy to contact by phone. Installation was carried out as planned to a high standard & left clean on completion. I am pleased with the work.
Customer in County Durham Posted on 04/12/2020 , work completed 24/11/2020
New Bathroom Window
Customer Service
Quality
Value
Arrived on time. Overall, an excellent professional service. Everything left clean and tidy. Very pleased with result and good quality and value. Would definitely recommend them.
Customer in County Durham Posted on 21/09/2020 , work completed 21/09/2020
Would recommend highly. Excellent windows and doors and excellent service from start to finish.
Customer Service
Quality
Value
I found this trader on Which and went ahead and got a quote for some new windows, doors and a replacement porch roof. From the outset the communication was clear, timekeeping and appointments were on time and there was nothing by way of pushy sales at all. They told me the lead time and kept to it and the work was done in two days. The standard of installation and finish was excellent and all mess was cleaned up meticulously. They also left the windows and frames spotless. After the work was completed there was a reassuring follow up call from the boss telling me about what was on offer if there were any issues post-installation. Simply give them a call and they would come and sort it all out. So far all seems fine and I would highly recommend this company. I am so glad I went local and didn't use one of the big national companies.
Paul in County Durham Posted on 12/08/2020 , work completed 05/08/2020
Excellent work and reasonable price
Customer Service
Quality
Value
Fitters arrived on time and started work straight away. Cleaned up as the work progressed and once finished. Paperwork and guarantees explained before payment made of original quoted price. Excellent work at a reasonable price and carried out very quickly. Would not hesitate in recommending.
Customer in Darlington Posted on 18/07/2020 , work completed 18/07/2020
New kitchen window
Customer Service
Quality
Value
Arrived on time Friendly and professional service Clean and tidy Very good workmanship Really pleased and thanks very much
Customer in Darlington Posted on 15/07/2020 , work completed 15/07/2020
Very professional service.
Customer Service
Quality
Value
Had a new composite door fitted. Absolutely thrilled with it. The guys where so professional and friendly from start to finish. Highly recommend using them.
Customer in Darlington Posted on 24/06/2020 , work completed 24/06/2020
Replacement UPVC rear door
Customer Service
Quality
Value
Work carried out on a mutually agreed date. Arrived promptly on time, Were efficient, cheerful and friendly. Tidied up leaving no mess. Excellent service. Very pleased with door.
Customer in Stockton-on-Tees Posted on 23/01/2020 , work completed 10/12/2019
Fantastic
Customer Service
Quality
Value
I am very happy with the work carried out.Extremely helpful and very professional.I will certainly be recommending them and using them again.
Anthony, County Durham Posted on 30/10/2019 , work completed 30/10/2019
New windows and doors
Customer Service
Quality
Value
Excellent job from start to finish. Professional, clean and tidy workers. Would not hesitate to have them back.
Customer in Redcar and Cleveland Posted on 15/10/2019 , work completed 10/10/2019
Very happy
Customer Service
Quality
Value
Very happy, good, clean, polite and professional.
David, Cleveland Posted on 08/10/2019 , work completed 08/10/2019
Impressed
Customer Service
Quality
Value
Very impressed with the attitude and application of Frank and Garry. Would recommend them.
Ian, Cleveland Posted on 04/10/2019 , work completed 04/10/2019
Very happy
Customer Service
Quality
Value
Really efficient service. Arrived on time. Very happy.
Clare, County Durham Posted on 03/10/2019 , work completed 03/10/2019
My review.
Customer Service
Quality
Value
Very good. Would recommend.
Aileen, County Durham Posted on 02/10/2019 , work completed 02/10/2019
Patio door installation.
Customer Service
Quality
Value
Our new patio door has been installed exactly as per original quotation. The whole process carried out professionally & courteously. Very happy with process.
Elizabeth, County Durham Posted on 05/09/2019 , work completed 05/09/2019
Very professional.
Customer Service
Quality
Value
Fitting of new French doors & repair to existing window (not a Bespoke window). Prompt, friendly, professional. Excellent work. Can't fault them.
Patricia L, Cleveland Posted on 04/09/2019 , work completed 04/09/2019
Very prompt.
Customer Service
Quality
Value
Very prompt & professional.
Simon, Cleveland Posted on 29/08/2019 , work completed 29/08/2019
Highly recommend.
Customer Service
Quality
Value
Supplied & fitted UPVC front & back doors. Excellent service as always from start to finish. Very high quality products with superb workmanship.
Dean, County Durham Posted on 21/08/2019 , work completed 21/08/2019
Good work
Customer Service
Quality
Value
Yes, very good work.
Alfred, Cleveland Posted on 19/08/2019 , work completed 19/08/2019
My review
Customer Service
Quality
Value
Excellent all round.
Ged, County Durham Posted on 26/07/2019 , work completed 26/07/2019
Very professional service
Customer Service
Quality
Value
Very satisfied with work would highly recommend to family & friends.
Marguerite, County Durham Posted on 25/07/2019 , work completed 25/07/2019
Professional job and we're happy
Customer Service
Quality
Value
Good job
Katie, County Durham Posted on 22/07/2019 , work completed 22/07/2019
Excellent
Customer Service
Quality
Value
Excellent in every way.
E, Cleveland Posted on 18/07/2019 , work completed 18/07/2019
Reliable and quality work.
Customer Service
Quality
Value
Had window removed and patio doors installed. Great service, showed up when they said, competitive quote. Excellent quality, fantastic job.
Lucy, County Durham Posted on 17/07/2019 , work completed 17/07/2019
My review
Customer Service
Quality
Value
Excellent.
Thomas, County Durham Posted on 16/07/2019 , work completed 16/07/2019
Professional job
Customer Service
Quality
Value
Happy with job, new French doors and front door. Very neat, tidy and professionally done. Would recommend.
Alan, County Durham Posted on 09/07/2019 , work completed 09/07/2019
New French Doors
Customer Service
Quality
Value
The company was courteous and speedy throughout the project. All work carried out with minimal fuss and mess. No complaints.
Dan, Darlington Posted on 06/07/2019 , work completed 04/07/2019
Excellent service
Customer Service
Quality
Value
Excellent service the workmen have done a brilliant job. Fully recommend them.
Jacqui, County Durham Posted on 05/07/2019 , work completed 05/07/2019
Fitting of doors and windows
Customer Service
Quality
Value
Fitters came on time were very professional, work carried out to a high standard, left house clean & tidy. Very well managed, faultless service would highly recommend.
Steven, County Durham Posted on 25/06/2019 , work completed 25/06/2019
Prompt and professional' - you just said it.
Customer Service
Quality
Value
Very good, professional work and looks lovely as well.
Barry, County Durham Posted on 14/06/2019 , work completed 14/06/2019
Top class workmen
Customer Service
Quality
Value
Bow window and 2 bedroom windows.
Sharon, County Durham Posted on 11/06/2019 , work completed 11/06/2019
Excellent professional job.
Customer Service
Quality
Value
Double glazed windows fitted to a very high professional standard. Work was completed as planned by very professional and friendly tradesmen. Excellent work done. Would definitely use again.
Karen, County Durham Posted on 10/06/2019 , work completed 10/06/2019
Excellent service
Customer Service
Quality
Value
3 windows replaced at a price that was quoted. Prompt efficient service. Excellent workmanship. Would (and will) recommend to all.
Kay, County Durham Posted on 07/06/2019 , work completed 07/06/2019
Supply and fit pvc door and panels
Customer Service
Quality
Value
Our backdoor and panels/windows were in poor repair. This wasn't a problem for Bespoke windows. They were removed and replaced efficiently. No mess. We now have a fine looking entry.
Customer in County Durham Posted on 31/05/2019 , work completed 28/05/2019
Great window and door company
Customer Service
Quality
Value
Bespoke Windows fitted and supplied a new UPVC front door. Price quoted was reasonable and the customer service provided before installation was very good. Very friendly and clean and tidy. Great product too, the door is great.
Liz, County Durham Posted on 25/05/2019 , work completed 25/05/2019
Excellent customer service
Customer Service
Quality
Value
Supply & fitting of windows & doors. Was as discussed and agreed. Prompt & professioanl approach to everything they did.
Eric, Tyne and Wear Posted on 22/05/2019 , work completed 22/05/2019
Excellent in all aspects as always.
Customer Service
Quality
Value
Replacement of a bathroom window. Great firm. They always get our business. Neighbours and friends now use them.
Lesley, County Durham Posted on 21/05/2019 , work completed 21/05/2019
Excellent, professional & efficient
Customer Service
Quality
Value
Work was done to an excellent standard. Great lads and left the house very tidy & clean. Excellent work, would definitely recommend.
Iain, County Durham Posted on 13/05/2019 , work completed 13/05/2019
Professional, friendly.
Customer Service
Quality
Value
Excellent, quick initial visit to measure and quote for work. Friendly, approachable and very clean, tidy, professional fitment.
Clare, County Durham Posted on 10/05/2019 , work completed 10/05/2019
Very professional.
Customer Service
Quality
Value
Replaced 5x windows & 1 front door. Very professional, got on and did the job, very quick and cleanliness outstanding.
Jane, Cleveland Posted on 08/05/2019 , work completed 08/05/2019
Spot on service
Customer Service
Quality
Value
Very good throughout planning, booking day for fitting, work carried out great. The door looks lovely, took half a day to fit and they tidied up. Workmanship and standard of work, 100 percent. Front door.
Jacqueline, North Yorkshire Posted on 07/05/2019 , work completed 07/05/2019
New UPVC door.
Customer Service
Quality
Value
Friendly, polite, punctual. Clean and tidy, helpful.
Claire, County Durham Posted on 07/05/2019 , work completed 07/05/2019
Professional and efficient
Customer Service
Quality
Value
From the start of my dealings with bespoke windows, I was impressed. Derek was very knowledgeable and helped me choose the windows that best suited my needs. The workmen were prompt and professional. They worked cleanly and efficiently. I am delighted with the results. I wouldn't hesitate to recommend them.
Kathryn, Cleveland Posted on 25/04/2019 , work completed 25/04/2019
Whole house replacement doors and windows
Customer Service
Quality
Value
From start to finish, an excellent company. Competitive price with no pushy salesmen. Agreed start date with expected time frame. The team were really pleasant and polite, respectful of my home. efficient, kept good time. The work carried out was of an extremely high standard and they tidied up after themselves. It was a pleasure to have the work carried out by them I would have no hesitation recommending them to others
Customer in Stockton-on-Tees Posted on 17/04/2019 , work completed 12/04/2019
Prompt, very professional
Customer Service
Quality
Value
Wonderful job - very professionally carried out to the agreed schedule. Gary and Frank very pleasant and courteous. All done to my expectations. I would recommend this company without hesitation. Excellent service.
Honor, Cleveland Posted on 02/04/2019 , work completed 02/04/2019
Pleased
Customer Service
Quality
Value
Pleased with work done, clean and tidy.
Jean, County Durham Posted on 28/03/2019 , work completed 28/03/2019
Excellent company
Customer Service
Quality
Value
They built us a lean-to conservatory on our bungalow. They listened to what we wanted. A good price 10,300. Workmen very professional, tidy, excellent result. We are delighted. We will continue to use this firm.
Lesley, County Durham Posted on 11/03/2019 , work completed 11/03/2019
Professional - reliable
Customer Service
Quality
Value
New front upstairs windows fitted. Work carried out was professional, neat and cleaned up after contract. Would recommend. Very good.
Alan, County Durham Posted on 21/02/2019 , work completed 21/02/2019
A very high standard
Customer Service
Quality
Value
Very good clean job quick and fitted my door and frame to a very high standard. Nice friendly staff who explained what they are doing.
Dorithey, County Durham Posted on 05/02/2019 , work completed 05/02/2019
Installation 8 double glazed windows
Customer Service
Quality
Value
The 2 installers worked well independently and as a team. They were courteous to each other and the property owner at all times. They were punctual each day. They were organised, neat, tidy and methodical workers. However, they are aware that I have marked them down for one aspect of tidiness. Inevitably shards of glass escaped the dust sheets. I have advised that they need to take slightly more care when laying sheets out and/or on removal. Shards found after they had swept up in an empty car port and on sides of house staircase. Other than that nothing went wrong and property owner remained relaxed throughout the work. The quotation and work duration remained the same on completion. On arrival the 2 workers told me they were the 'A; Team. They were. Really cannot fault them other than the escaped glass shards! I would definitely employ Bespoke Windows Darlington Ltd again, especially if I decide to reglaze the porch. The owner, the secretary and the 2 installers treated the customer with the utmost of respect and liaised well throughout all procedures.
Customer in Stockton-on-Tees Posted on 31/01/2019 , work completed 30/01/2019
Excellent company, highly recommended.
Customer Service
Quality
Value
The company came to give me an estimate and explained all the options very clearly. The fitters arrived on time, explained what they would do and completed the job. They cleared up and left no mess at all. They explained how to maintain the door to give optimum performance for years to come.
Lynne, County Durham Posted on 21/01/2019 , work completed 21/01/2019
Helpful and clean
Customer Service
Quality
Value
Friendly, gave constructive advice. Helpful and clean workers. Would certainly use them again.
Rhoda, County Durham Posted on 21/01/2019 , work completed 21/01/2019
Excellent service
Customer Service
Quality
Value
Take down old conservatory, fit new roof windows and Bi-fold doors. Great service, excellent fitting, high quality windows, roof and doors. Prompt always on time, very tidy, quality workmanship. Would definitely recommend.
Peter, Cleveland Posted on 14/01/2019 , work completed 14/01/2019
Prompt, polite and professional
Customer Service
Quality
Value
Excellent, no complaints.
Rosita, County Durham Posted on 09/01/2019 , work completed 09/01/2019
Excellent, efficient, good value
Customer Service
Quality
Value
Great service. No fuss, no messing about. Great price. Did as asked, on time, clean efficient, polite. Everything you would hope to expect and more. Very impressed.
Andy, Cleveland Posted on 18/12/2018 , work completed 18/12/2018
Excellent!
Customer Service
Quality
Value
They supplied 10 x lead light windows, 2 x sets of French doors, 1 x front door. They fitted in two days on the days specified. Over the moon with work and materials.
Diane, North Yorkshire Posted on 13/12/2018 , work completed 13/12/2018
Very professional
Customer Service
Quality
Value
Were very prompt fitting front door would certainly recommend to family and friends.
George, County Durham Posted on 13/12/2018 , work completed 13/12/2018
Excellent job
Customer Service
Quality
Value
Arrived before time, excellent job. Even tided up outside, (Raining heavily).
Ann, County Durham Posted on 28/11/2018 , work completed 28/11/2018
My review.
Customer Service
Quality
Value
Excellent.
Ian, Cleveland Posted on 27/11/2018 , work completed 27/11/2018
Prompt and professional.
Customer Service
Quality
Value
New front door fitted. Excellent quality, great workmanship. Highly recommend.
Lesley, County Durham Posted on 27/11/2018 , work completed 27/11/2018
My review
Customer Service
Quality
Value
Professional, neat and tidy
Kim, County Durham Posted on 26/11/2018 , work completed 26/11/2018
Professional and high standard
Customer Service
Quality
Value
We've used Bespoke Windows in the past and have been happy to recommend both family and friends. High quality installers who take pride in their work.
Shaun, County Durham Posted on 22/11/2018 , work completed 22/11/2018
Brilliant workmanship.
Customer Service
Quality
Value
10/10 for this company. Valued, clean and friendly, local company.
Elaine, County Durham Posted on 22/11/2018 , work completed 22/11/2018
Professional & efficient.
Customer Service
Quality
Value
Two bedroom windows replaced. Very professional & friendly service from first point of contact. Would highly recommend the bespoke team. 10/10.
Clare, County Durham Posted on 20/11/2018 , work completed 20/11/2018
Prompt, professional & polite
Customer Service
Quality
Value
Removal of front door and back French doors and refit new. Job was done to high standards at a reasonable cost. Trader was approachable and knowledgeable in his trade, answered any questions and explained everything and he kept the work area very clean.
Christopher, County Durham Posted on 08/11/2018 , work completed 08/11/2018
Reliable and courteous
Customer Service
Quality
Value
Bespoke Windows replaced wooden inserts in a Victoria bay (within existing stucco original frame). Helpfully gave two initial quotes for double/triple glazing and discussed original frame's condition. Arrived punctually tidied up, kept space clean. Fitted windows fast, professional throughout. Paid price quoted on the day. Would recommend (cheaper than a quote secondary glazing).
Sandra, Cleveland Posted on 07/11/2018 , work completed 07/11/2018
Excellent, professional service
Customer Service
Quality
Value
I had a back door and window unit replaced. Price was agreed, service and communication excellent. Very tidy workers, cleaned up all the mess and took away the old door frame and fittings. Full explanation of after care. Very impressed.
Mandie, County Durham Posted on 11/10/2018 , work completed 11/10/2018
First class bespoke service
Customer Service
Quality
Value
Following a break in, I asked Bespoke Windows to copy the complicated leading pattern on my French doors, onto a replacement, adjacent, kitchen window. It was perfect, it was hand made in two weeks, and fitted perfectly I could not have been more satisfied.
Jill, County Durham Posted on 09/10/2018 , work completed 09/10/2018
My review
Customer Service
Quality
Value
I have no hesitation in recommending this company. They were recommended to us.
Allyson, Cleveland Posted on 04/10/2018 , work completed 04/10/2018
Highly recommended.
Customer Service
Quality
Value
Extremely high professional approach providing a very efficient service. Fitters were very focussed on getting the job done and maintained a very clean & tidy work area. Very polite team. Thank you.
Clive, Cleveland Posted on 03/10/2018 , work completed 03/10/2018
Would use again
Customer Service
Quality
Value
Removed existing bay window in kitchen - fitted and supplied new. Very courteous and conscientious workmen. No hesitation in recommending this firm. Would use again without question.
John David, County Durham Posted on 25/09/2018 , work completed 25/09/2018
Prompt and professional
Customer Service
Quality
Value
I found the workmen very courteous from the time they measured up to completing the work. They came on time and worked without a break. The quality of the workmanship was excellent and they kept things very tidy. It was value for money and we are very pleased!
Maurice, Cleveland Posted on 22/09/2018 , work completed 22/09/2018
Outstanding
Customer Service
Quality
Value
All work completed on time, on date as agreed. Extremely helpful, tidy and always polite.
Brian, County Durham Posted on 19/09/2018 , work completed 19/09/2018
My review
Customer Service
Quality
Value
Prompt arrival on job. Pleasant workman. Work carried out to a high standard.
Margaret, North Yorkshire Posted on 17/09/2018 , work completed 17/09/2018
Prompt, professional and highly recommended
Customer Service
Quality
Value
Full house window replacement (UPVC). Fully satisfied with the service from initial quotation, arranging suitable times, promptness, professionalism and cleanliness. Very satisfied with the work and have already recommended to others.
Clare, County Durham Posted on 11/09/2018 , work completed 11/09/2018
Exceptional service
Customer Service
Quality
Value
I had installation of x5 windows and 3 doors completed on 7.9.18 from the very first meeting to the day of completion the guys and girls at Bespoke Windows have been exceptional. I am overly impressed by the level of service I have received and the workmanship that has been put into making and fitting the windows and doors. I highly recommend this company.
Amy, County Durham Posted on 07/09/2018 , work completed 07/09/2018
Sliding doors, back door and double glazing
Customer Service
Quality
Value
For me, it was Bespokes excellent communication that gives them 5 stars. As life was hectic I emailed questions and they responded quickly. Friendly and efficient guys. Good value, completed on time, cleaned up and removed old windows
David Annison Posted on 06/09/2018 , work completed 06/09/2018
Excellent.
Customer Service
Quality
Value
From first quote to finished job, really happy. Arrived on time, were clean, tidy and polite. Will certainly use in the future. Highly recommended.
Michael, Cleveland Posted on 04/09/2018 , work completed 04/09/2018
Prompt & professional
Customer Service
Quality
Value
I was recommend to Bespoke Windows by a friend and from the start, the part owner spent time with my husband and I talking through different options. Nothing seemed too much trouble. When a date was fixed, it was kept to and it took the amount of time scheduled for. The installation was trouble free, clean and professionally undertaken with polite and respectful team of two men. I would certainly recommend the company to others and feel we made the right choice.
Karen, Cleveland Posted on 28/08/2018 , work completed 28/08/2018
Excellent
Customer Service
Quality
Value
True professionals, very polite & good workers.
Howard, County Durham Posted on 23/08/2018 , work completed 23/08/2018
Excellent
Customer Service
Quality
Value
Manufacture and installation of 7 double glazed windows. Completed on time and to budget by an enthusiastic group of people all looking to do their best for the customer and to achieve an excellent job.
Tony, County Durham Posted on 07/08/2018 , work completed 07/08/2018
Excellent company
Customer Service
Quality
Value
Bespoke Windows Darlington installed 2 windows and door, I can honestly say service was outstanding from start to finish, would highly recommend, great team. Thanks
Lucy, County Durham Posted on 06/07/2018 , work completed 06/07/2018
excellent
Customer Service
Quality
Value
Excellent in all departments ordered more work.
John, County Durham Posted on 28/06/2018 , work completed 28/06/2018
Excellent job.
Customer Service
Quality
Value
Replaced three arched windows. Good, tidy job, and reasonable price.
Peter, County Durham Posted on 25/06/2018 , work completed 25/06/2018
Prompt and very professional
Customer Service
Quality
Value
Fitted one composite front door, one kitchen door and five glass units in the conservatory. Work carried out to an excellent standard, prompt and professional. Would recommend to anyone.
Dennis, County Durham Posted on 22/06/2018 , work completed 22/06/2018
Helpful & obliging staff
Customer Service
Quality
Value
Supply & fitting new guttering & 6 new windows on detached bungalow. Work carried out with care & satisfactions by helpful & obliging staff.
David, County Durham Posted on 19/06/2018 , work completed 19/06/2018
My review
Customer Service
Quality
Value
All aspects of what was wanted were ideally carried out.
Cyril, County Durham Posted on 16/06/2018 , work completed 16/06/2018
Extension windows and doors
Customer Service
Quality
Value
From quoting to measuring up and fitting, the guys were great. I was kept informed and they fitted me in short notice. Really impressed with the install, friendly service and was impressed how tidy they were. Many thanks!
Alisdair, County Durham Posted on 15/06/2018 , work completed 15/06/2018
Excellent service and value
Customer Service
Quality
Value
This is the second job we have had done by Bespoke Windows. On both occasions we have found them reliable, efficient, polite and tidy. They take a pride in their work and give excellent value for money.
John, North Yorkshire Posted on 13/06/2018 , work completed 13/06/2018
Class
Customer Service
Quality
Value
Full house double glazed including front/rear and French doors. Given price for job, before start date Bespoke Windows did exactly what it says on the tin. Work was completed to a very high standard and house was cleaned each day couldn't fault anything.
Brian, Cleveland Posted on 11/06/2018 , work completed 11/06/2018
Excellent job
Customer Service
Quality
Value
Product supplied of a high quality. Professional sales team, no pressures. Installation team, Frank & Marc, completed works to a high standard & on time.
Andrew, Cleveland Posted on 06/06/2018 , work completed 06/06/2018
Reliable, efficient and prompt
Customer Service
Quality
Value
They fitted new windows new French doors and front door. Their quote was very competitive, they were considerate, helpful and responded promptly to rectify a fault. They cleaned up after themselves and sent two teams so that a lot of work was done in one day which was very convenient.
Helen, County Durham Posted on 29/05/2018 , work completed 29/05/2018
Excellent job
Customer Service
Quality
Value
Bespoke Windows did an excellent job. They fitted a large set of patio doors in place of an old window and door. (Knocked out the wall underneath, window as well). They were punctual, tidy and I'm very pleased with the result. Price was as quoted.
Karen, County Durham Posted on 25/05/2018 , work completed 25/05/2018
Composite door fitted.
Customer Service
Quality
Value
Excellent job, top-quality door.
Yvonne, Cleveland Posted on 25/05/2018 , work completed 25/05/2018
Prompt and professional as always
Customer Service
Quality
Value
Good reputation for work and price.
Anthony, Cleveland Posted on 25/05/2018 , work completed 25/05/2018
First rate job
Customer Service
Quality
Value
Four 'misted up' double glazing panels were replaced. Work was quick and efficient and they even repaired a door lock when I asked if they could replace it.
Julia, Cleveland Posted on 23/05/2018 , work completed 23/05/2018
Excellent from start to finish
Customer Service
Quality
Value
Excellent service from start to finish. We are so pleased we chose a local professional company right for the job. The windows were installed very neatly and from Dave and Derek quoting to Mark and Frank installing. We could not recommend them highly enough.
Leigh, County Durham Posted on 21/05/2018 , work completed 21/05/2018
Brilliant from start to finish.
Customer Service
Quality
Value
Excellent service from start to finish. Installers were lovely. Already requested further quote.
Caroline, County Durham Posted on 18/05/2018 , work completed 18/05/2018
Fantastic job
Customer Service
Quality
Value
Perfect customer service from start to finish. Well and truly over the moon with the finished product.
Elliot, County Durham Posted on 17/05/2018 , work completed 17/05/2018
Excellent, highly recommended
Customer Service
Quality
Value
Excellent from the beginning to end. Did everything they could to make sure the job was completed to an excellent standard. Workmen were polite at all times, if they came upon a problem they discussed the options so as a customer I was happy. I highly recommend Bespoke Windows I will definitely use again when I want my doors doing.
Jan, Cleveland Posted on 16/05/2018 , work completed 16/05/2018
My review
Customer Service
Quality
Value
Excellent Job!
Carol, North Yorkshire Posted on 12/05/2018 , work completed 12/05/2018
Friendly and efficient
Customer Service
Quality
Value
Bespoke Windows are a friendly company who were prompt in their response to our request for a new smaller bathroom window. They arranged the stone mason, gave a time scale and price and completed the job as they stated. The workmen were friendly and efficient and aftercare was good. They also gave advice on a small problem we were having with some French doors. I would not hesitate to employ them again as their workmanship was very good and despite this being a small job, their enthusiasm was second to none.
Walter, North Yorkshire Posted on 03/05/2018 , work completed 03/05/2018
Excellent job
Customer Service
Quality
Value
We had a rebuild of our conservatory and found Derek, Dave and all the workmen to be pleasant, punctual, hardworking and tidy. It was a pleasure to have Bespoke Windows to do the work and we would not hesitate to recommend them.
Pauline, County Durham Posted on 01/05/2018 , work completed 01/05/2018
Prompt and professional
Customer Service
Quality
Value
Have used company previously and as before very pleased with job. Highly recommended for efficient service.
John, County Durham Posted on 27/04/2018 , work completed 27/04/2018
Brilliant job
Customer Service
Quality
Value
Excellent service.
Joyce, Cleveland Posted on 24/04/2018 , work completed 24/04/2018
Excellent job
Customer Service
Quality
Value
Fast and efficient service will use them again.
Sharon, County Durham Posted on 23/04/2018 , work completed 23/04/2018
My review
Customer Service
Quality
Value
Good job done. Quick and efficient.
John, County Durham Posted on 21/04/2018 , work completed 21/04/2018
Excellent job
Customer Service
Quality
Value
High quality UPVC front door made and fitted at a reasonable price. Professional, reliable company who I would highly recommend.
Andrea, Cleveland Posted on 20/04/2018 , work completed 20/04/2018
Very satisfied with the work
Customer Service
Quality
Value
Two doors and three windows replaced by two courteous workers, to a very high standard.
James, County Durham Posted on 19/04/2018 , work completed 19/04/2018
Prompt service, excellent work
Customer Service
Quality
Value
The service provided was first class and really happy with the end result.
Daniel, Cleveland Posted on 14/04/2018 , work completed 14/04/2018
Great job!
Customer Service
Quality
Value
Good price, quality product, good advice, well fitted. Very happy.
James, North Yorkshire Posted on 10/04/2018 , work completed 10/04/2018
Excellent job
Customer Service
Quality
Value
I had a front door and surrounding windows replaced. Quality was brilliant. Quick, tidy workmen fantastic price.
Leigh, County Durham Posted on 09/04/2018 , work completed 09/04/2018
Exceptional work - well done.
Customer Service
Quality
Value
Replaced, repaired & sorted out poor work done by previous contractor. Well pleased with all areas of work and in particular the wish to ensure we were comfortable during work. Well done.
Alan, County Durham Posted on 05/04/2018 , work completed 05/04/2018
Very good
Customer Service
Quality
Value
Only time will tell, but very pleased with installation. Would give 5 but need time to see how things go.
Ron, North Yorkshire Posted on 04/04/2018 , work completed 04/04/2018
Prompt and professional
Customer Service
Quality
Value
Very clean workers. Job well done, very pleased with work.
Sheila, County Durham Posted on 29/03/2018 , work completed 29/03/2018
Double happy!
Customer Service
Quality
Value
Really happy with windows and new door. They've made a massive difference to our home. the fitting, attention to detail and quality of the windows and door are of a very high standard. Would highly recommend.
Stephen, Cleveland Posted on 28/03/2018 , work completed 28/03/2018
Professional
Customer Service
Quality
Value
Supplied and fitted 1 bow window, 2 windows, porch windows and panels, 1 composite door. Very reliable, hardworking and clean. Second time we have used this company. Very happy with them. Very informative and quality of work is excellent. Would recommend.
William, Cleveland Posted on 19/03/2018 , work completed 19/03/2018
Good job.
Customer Service
Quality
Value
Mr experience with Bespoke Windows was very good. The owner, Derek, was very helpful throughout, and he did a good, efficient job.
Martin, North Yorkshire Posted on 18/03/2018 , work completed 18/03/2018
My review
Customer Service
Quality
Value
Very good.
Darren, Cleveland Posted on 16/03/2018 , work completed 16/03/2018
Very professional
Customer Service
Quality
Value
Both Frank and Marc were on time - very polite - clean. Did a great job.
Jeanne, County Durham Posted on 14/03/2018 , work completed 14/03/2018
Very good job
Customer Service
Quality
Value
Was very pleased with the quality of the products and very happy with the work. The workmen were very polite, hard working and reliable. Have used company before and will use again.
Sophie, North Yorkshire Posted on 08/03/2018 , work completed 08/03/2018
New front door
Customer Service
Quality
Value
Very good & clean work.
Paul, County Durham Posted on 07/03/2018 , work completed 07/03/2018
Brilliant job
Customer Service
Quality
Value
Excellent.
D, Cleveland Posted on 02/03/2018 , work completed 02/03/2018
Very happy
Customer Service
Quality
Value
Extremely happy with the windows, excellent service didn't leave any dirt. Thanks guys.
Jane, County Durham Posted on 24/02/2018 , work completed 24/02/2018
Brilliant job, prompt and professional
Customer Service
Quality
Value
Brilliant job, prompt and professional and very helpful and friendly.
Connie, Cleveland Posted on 23/02/2018 , work completed 23/02/2018
Excellent job
Customer Service
Quality
Value
Excellent job. Very pleased with all work carried out.
Sheila, County Durham Posted on 22/02/2018 , work completed 22/02/2018
Professional
Customer Service
Quality
Value
The team were polite, courteous, and arrived early, even put dust towels down as the house had new carpets. The job was completed in one day, but the workmanship was completed at a high standard. I would recommend this firm. And the price was fair.
Sylvia, Cleveland Posted on 21/02/2018 , work completed 21/02/2018
Fast and efficient
Customer Service
Quality
Value
The 2 fitters, Frank & Marc were fast, kept the place very tidy and well pleased with finished product. Great job.
John, County Durham Posted on 20/02/2018 , work completed 20/02/2018
Great Job
Customer Service
Quality
Value
Very efficient and professional job. I wouldn't hesitate to recommend them.
Katherine, Cleveland Posted on 15/02/2018 , work completed 15/02/2018
Brilliant job
Customer Service
Quality
Value
Found the lads very polite and friendly, they cleaned up all the mess. Very pleased with the quality of the windows. Didn't have to wait long from quote to fitting. Fantastic job would recommend.
Pamela, County Durham Posted on 13/02/2018 , work completed 13/02/2018
My review
Customer Service
Quality
Value
Would recommend.
Sarah, Cleveland Posted on 07/02/2018 , work completed 07/02/2018
Highly recommended
Customer Service
Quality
Value
Without a doubt the best double glazing company in Darlington. They are very efficient, value for money and complete the works in a timely manner.
Mark, County Durham Posted on 02/02/2018 , work completed 02/02/2018
Highly recommended.
Customer Service
Quality
Value
Bespoke came highly recommended and didn't disappoint. Clean, tidy and efficient, and work complete within timescale.
Matthew, County Durham Posted on 31/01/2018 , work completed 31/01/2018
Excellent quality
Customer Service
Quality
Value
Bespoke were recommended to me and I couldn't be happier with their work. The team were professional, friendly, helpful and knowledgeable. They definitely took pride in their work as my property was left very clean & immaculate after the job was completed.
Peta, Cleveland Posted on 31/01/2018 , work completed 31/01/2018
Brilliant job
Customer Service
Quality
Value
Very good job, clean and tidy no mess fab finish.
Susan, County Durham Posted on 29/01/2018 , work completed 29/01/2018
Another excellent job
Customer Service
Quality
Value
I have used this company before and will be again shortly. I cannot praise them highly enough. Professional, courteous and do a superb job. Highly recommended.
Daphne, Cleveland Posted on 19/01/2018 , work completed 19/01/2018
Top job
Customer Service
Quality
Value
All work very good, clean and prompt.
Michael, County Durham Posted on 14/12/2017 , work completed 14/12/2017
Professional, friendly service
Customer Service
Quality
Value
Knowledgeable and professional. Would not hesitate to use the firm again. This is in fact the second time that we have used them.
Peter, North Yorkshire Posted on 25/11/2017 , work completed 25/11/2017
First class job
Customer Service
Quality
Value
An excellent job fitting front door and bay window, at a competitive price. Friendly, efficient, polite and very tidy. Highly recommended.
John, North Yorkshire Posted on 17/11/2017 , work completed 17/11/2017
Brilliant Job
Customer Service
Quality
Value
Excellent in every way.
Gordon, Cleveland Posted on 14/11/2017 , work completed 14/11/2017
Brilliant job
Customer Service
Quality
Value
Efficient, competent and quick installation. Pleasant and well-mannered workman who just got on with the job.
Cher, Cleveland Posted on 10/11/2017 , work completed 10/11/2017
Very happy
Customer Service
Quality
Value
Very happy with the result, both guys were really hard-working. I will happily recommend Bespoke Windows.
Stacey, County Durham Posted on 06/11/2017 , work completed 06/11/2017
First Class
Customer Service
Quality
Value
Good team, fast, efficient, clean, would recommend.
Lee, County Durham Posted on 02/11/2017 , work completed 02/11/2017
Fantastic Product and Service
Customer Service
Quality
Value
Excellent service from start to finish. Fantastic door, we are extremely pleased would not use anyone else for our windows/doors etc. 100% satisfied thank you.
Liz, Cleveland Posted on 02/11/2017 , work completed 02/11/2017
Excellent job done
Customer Service
Quality
Value
Company arrived on time, clean and tidy excellent workmanship. Excellent quality door.
Peter, Cleveland Posted on 26/10/2017 , work completed 26/10/2017
Very Good
Customer Service
Quality
Value
Very good team installed 2 new doors and frames quality workmanship clean and tidy.
David, County Durham Posted on 20/10/2017 , work completed 20/10/2017
Excellent service
Customer Service
Quality
Value
Very impressed with the service. Excellent finish. Very tidy workers and no mess. Squeezed my job in when possible. Would definitely recommend Bespoke Windows - Darlington.
Sarah, County Durham Posted on 20/10/2017 , work completed 20/10/2017
Brilliant & professional
Customer Service
Quality
Value
An amazing job done would highly recommend this company. Going to be getting more work done also Marc and Frank were friendly and made sure they cleaned up after the job, no mess.
Sharon, Cleveland Posted on 19/10/2017 , work completed 19/10/2017
First class
Customer Service
Quality
Value
Top class service and product absolutely no mess left, excellent fitters, would recommend to anyone.
John, North Yorkshire Posted on 18/10/2017 , work completed 18/10/2017
Prompt and professional
Customer Service
Quality
Value
Very happy with the quote and work carried out. The team were courteous and prompt. They kept us informed at all times and left the property clean.
Hazel, County Durham Posted on 09/10/2017 , work completed 09/10/2017
Good, professional job.
Customer Service
Quality
Value
Good company to deal with: Excellent customer service. Polite, capable and knowledgeable fitters. No delays or issues. Took 1 week to fit and I was talked through the work at each stage.
Jen, County Durham Posted on 02/10/2017 , work completed 02/10/2017
Very professional at all times.
Customer Service
Quality
Value
Excellent work by bespoke windows. First class fitters Frank and Marc. A trustworthy company. Highly recommendable.
Kathy, Cleveland Posted on 18/09/2017 , work completed 18/09/2017
Polite and Efficient
Customer Service
Quality
Value
Today I had a composite front door fitted by two very professional workmen called Frank and Mark. They were both very polite and completed the work very efficiently leaving no mess at all. The quality of workmanship was excellent and I will certainly be passing on the name Bespoke Windows to my friends and neighbours.
Judith, North Yorkshire Posted on 15/09/2017 , work completed 15/09/2017
Great job, great price
Customer Service
Quality
Value
Great price, arrived on time, good quality work and all rubbish cleaned up and taken away.
Gill, County Durham Posted on 09/09/2017 , work completed 09/09/2017
Bathroom window
Customer Service
Quality
Value
New bathroom window installed. Great price, will use again
Andrew, County Durham Posted on 25/08/2017 , work completed 25/08/2017
Excellent Job
Customer Service
Quality
Value
Very good job done. Polite tidy workers using quality material and excellent skills to complete a first rate job. I would strongly recommend.
Jean, Cleveland Posted on 14/08/2017 , work completed 14/08/2017
Great Job
Customer Service
Quality
Value
They responded quickly to my initial request. Came to measure and provided quote. Very courteous and informative. Fitting team arrived promptly and worked very well. Very tidy work. Polite. We were very pleased with all aspects of the job and high quality of the products supplied and fitted.
Paul, County Durham Posted on 10/08/2017 , work completed 10/08/2017
My review
Customer Service
Quality
Value
Brilliant job.
Beryl, Cleveland Posted on 08/08/2017 , work completed 08/08/2017
Courtesy & high quality workmanship
Customer Service
Quality
Value
Which has supplied me with a company - Bespoke Windows Darlington Limited that has approved an excellent package. They provided in-depth information to help us meet our requirements. Supplied two great fitters Mark & Frank who carried out the work with courtesy and high quality of workmanship.
Donald, County Durham Posted on 02/08/2017 , work completed 02/08/2017
Very good, fast
Customer Service
Quality
Value
Very fast & efficient. Professional, good time keeping, tidy.
Kate, County Durham Posted on 31/07/2017 , work completed 31/07/2017
Supply & installation of front door
Customer Service
Quality
Value
The manufacture of the door is first rate. The installation was carried out by two competent fitters, who did an excellent job of both the fitting and cleaning up when finish. We are very satisfied with the service provided.
John, Cleveland Posted on 14/07/2017 , work completed 14/07/2017
Excellent job
Customer Service
Quality
Value
Excellent job from first contact to completion.
J R, County Durham Posted on 07/07/2017 , work completed 07/07/2017
Fab job
Customer Service
Quality
Value
Would certainly recommend them. 2nd time I have used them. Neat job and proper tidied up afterwards.
Tracy, County Durham Posted on 29/06/2017 , work completed 29/06/2017
Review of Bespoke Windows
Customer Service
Quality
Value
5 windows French windows and a door. Bespoke were very professional keeping me well informed from measuring to installing. The units were fitted in less than a day. Great attention too detail. Some remedial work to be finished which I was advised would look much better after decoration all I have to do is give them a ring! I would definitely recommend Bespoke Windows.
Which? Trusted Traders Consumer Posted on 25/05/2017 , work completed 25/05/2017
Bespoke windows - excellent work and great customer service.
Customer Service
Quality
Value
We had three upstairs windows replaced to comply with building regs. The work was done very efficiently and incredibly neatly - they left the house tidier than when they arrived! Based on the quality of the work, we also had two large bay windows replaced. Again the work was very neat (impressive given that it is a n old house where nothing is level or square) and the finished job looks fantastic. We are having more work done by Bespoke Windows in the near future.
Which? Trusted Traders Consumer Posted on 14/05/2017 , work completed 14/05/2017