Endorsed by Which?

Bews Electrical Ltd

4.9

134 Reviews

Opening Hours
Today -
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

We are a family run business specialising in sales and repairs of quality domestic kitchen appliances.

With over 30 years experience we have professionally trained engineers to look after your appliances.

Please see the service coverage map for the main towns and surrounding areas which we cover for home visits.

We also pride ourselves on our customer service with fully trained staff to assist you if you're looking for a new appliance whether freestanding or integrated including, washing machines, tumble dryers, fridge freezers, dishwashers, waste disposals, ovens, hobs, microwaves, vacuum cleaners and their relevant spares and accessories.

We also have Facebook page which we regularly update with current promotions running in store.

What we do

  • Appliance repairs and servicing

    • Washing machines
    • Tumble dryers
    • Dishwashers
    • Fridges and freezers
    • Ovens
  • More Services

    • sales of kitchen appliances from washing machines to ovens

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
134 reviews
Customer Service
4.9
Quality
5.0
Value
4.9
Sort by
Friendly efficient service
Customer Service
Quality
Value
Rapid response to our washing machine problem. New one required, which they supplied and installed within a week. Our experience with Bews Electrical has always been good.
Customer in Hertfordshire Posted on 16/05/2024 , work completed 13/05/2024
The trader replied (on 29/05/2024)
Thank you for the lovely review! We really appreciate you supporting our business
Service call
Customer Service
Quality
Value
Called out Bews for issues with my 20 year old Neff dishwasher. Have previously used them on other issues, always successfully. Engineer very helpful, found problem, but beyond repair as parts no longer held. No issues with Bews; excellent as always.
Customer in Central Bedfordshire Posted on 11/05/2024 , work completed 02/05/2024
The trader replied (on 14/05/2024)
Thank you so much for your review. We are pleased we could be of service and we hope to deal with you again in the future.
Dishwasher repair
Customer Service
Quality
Value
Thanks for sorting the repair for my Mum's dishwasher. Your service has been great from start to finish. I would be happy to recommend you to friends, family and clients.
Customer in Luton Posted on 02/05/2024 , work completed 01/05/2024
The trader replied (on 14/05/2024)
Thank you for the lovely feedback! As a small business, we really appreciate you taking the time to leave a review.
Professional work
Customer Service
Quality
Value
I have used this company several times (most recently 23 April 2024) and always found them to be reliable and courteous. The engineers they have sent have always been good at explaining issues and offering options.
Customer in Cambridgeshire Posted on 29/04/2024 , work completed 23/04/2024
The trader replied (on 29/04/2024)
Thank you for spending the time to leave us a review, it is greatly appreciate
As always great service
Customer Service
Quality
Value
Had a problem with microwave most companies would not have bothered but as always Bews happy to repair . Couldn’t be more pleased with the service
Customer in Central Bedfordshire Posted on 24/04/2024 , work completed 22/04/2024
The trader replied (on 29/04/2024)
Thank you for the lovely review! We really appreciate you supporting our business
Great work
Customer Service
Quality
Value
An exceptional company to deal with. A real feeling of trust and superb knowledge of appliances. Very polite, prompt service, very good prices and keep you informed of timings. Gives very sound advice along with some great tips as to how to get the best out of the appliances. More than a match for John Lewis or any other store. Nothing seems to be too much trouble but most of all it is the obvious amount of knowledge Mr Bews has in particular for Miele appliances. Would thoroughly recommend - a gem of a small family business - loved all the tips and tricks from the 3 appliances he provided and installed. Thank you so much.
Customer in Cambridgeshire Posted on 24/04/2024 , work completed 24/04/2024
The trader replied (on 29/04/2024)
Thank you for your very kind words. We pride ourselves on the knowledge of the machines we sell and our experience dealing with kitchen appliances, we are pleased this has been recognised and we really appreciate your support for our small business! We hope to deal with you again in the future.
Dishwasher and Hob
Customer Service
Quality
Value
My dishwasher packed up and they quickly sent an engineer round who was very friendly and knowledgeable. He diagnosed a faulty electronics board which made the machine beyond economic repair. I ordered a new one and it was brought and fitted the next day. I was very impressed with their service and as I had been thinking for some time about replacing my ancient gas hob with an induction one I ordered one from them. The one I selected was not available for 2 weeks but as soon as it arrived they sent round a gas approved installer as well as a qualified electrician. They capped off the old gas supply, cut the hole in the worktop to suit the new hob and connected it all up. They worked quickly and efficiently and the whole job was done in no time. I highly recommend Bews Electrical.
Customer in Hertfordshire Posted on 24/04/2024 , work completed 11/04/2024
The trader replied (on 29/04/2024)
Thank you for the lovely review! We really appreciate you supporting our business. We hope you enjoy your new hob
FAN REPLACEMENT
Customer Service
Quality
Value
We had a noisy fan on our microwave. After an initial inspection it was agreed to fit a replacement fan under warrantee. A few days later the fitter arrived with the new fan which he fitted efficiently and he also took the opportunity to update the software in the machine. No fuss all round first class service.
Customer in Central Bedfordshire Posted on 18/03/2024 , work completed 13/03/2024
The trader replied (on 22/03/2024)
Thank you so much for your review. We are pleased we could be of service and we hope to deal with you again in the future.
Efficient, Considerate, Professional
Customer Service
Quality
Value
A family-owned business, Bews was recommended by my in-laws. Booking an engineer was a friendly, efficient and easy process. On arrival, the Engineer had established the problem right away. With the use of an old toothbrush and washing up liquid, he cleaned the filter that was causing the problem. A 10 minute job. A little embarrassing, as my search on ‘Miele didn’t reveal this approach to resolve the issue, and if I had known, I would not have needed a call out. However, the engineer identified another issue, which was more apparent . He fixed the problem by replacing the worn part. Great customer service and highly recommended.
Customer in Central Bedfordshire Posted on 15/03/2024 , work completed 13/03/2024
The trader replied (on 29/04/2024)
Thank you so much for your kind words and your 5* rating! We hope to deal with you again in the future
All things electrical
Customer Service
Quality
Value
Telephone response was very pleasant and helpful. Job done quickly and efficiently by two engineers who couldn't have been nicer.
Customer in Hertfordshire Posted on 28/06/2023 , work completed 12/06/2023
The trader replied (on 30/06/2023)
Thank you so much for the feedback and for taking the time to leave a review.