Bews Electrical Ltd

Called the office on Saturday and received advice and guidance as no visits allowed under lockdown conditions. Order placed for a stock item. Delivery agreed for the Monday. As agreed we received a message on engineer arrival time, which was duly met. New washing machine up and working by midday with some helpful user guidance. Excellent service. Thank you.

Courteous and efficient response by the office staff at Bews. The engineer, Paul, arrived very promptly and had all the relevant parts on his van to cope with the faults on the dishwasher. Plus he was able to give advice on getting the best out of the machine. Thank you!

We have 2 Miele appliances and Bews is definitely the company to buy from and to go to for service. Our 2 year old dishwasher developed a minor fault and Bews came to our rescue. The office staff are so friendly, helpful and efficient. The service engineers know their stuff and they too are friendly, helpful and efficient.

An excellent family company that is a pleasure to deal with. Helpful, friendly, knowledgeable, and very professional. Mr. Bews fitted my washing machine 3 days earlier than I expected and explained in detail all the different programs on it. I would have no hesitation in recommending this company

My 16 year old Miele washer finally gave up. Bews service was so efficient in that by the following week I had a brand new Miele washing machine installed. No fuss, old one removed and new one fitted. Really impressed and will use them again. Thanks to all concerned.

Repair to Meile machine under guarantee. First call arrived on time and problem identified. Inevitably no spare carried but not unreasonable as significant item needed. Second call about 10 days later to fit replacement component. Installed and functions ok to date. Minor issue follow up call needed to determine procurement of spare only to find work already scheduled for next day but not booking call from Bews.

Needing to get a new vacuum I started the usual on-line research and selected the model we wanted through other reviews, YouTube user reviews and from personal experience of various brands over the years. We settled on a Miele model and we have had experience we other Miele products and have found them to be very well made, sturdy, repairable and reliable. As is always the case there was a myriad of various prices on-line but it's not fair to compare price to e-tailers and retailers in my opinion. Trying to avoid defaulting to Amazon, I found this particular vacuum on the John Lewis website for £299. So I contacted Bews by email initially so I could get a flavour for their pricing. We think it is important to support small independent retailers and as they had provided excellent service in the past it was a no-brainer. Bews quoted £300 with a similar 2yr warranty, just like JL and largely twice as long as many other retailers. They also included a free pack of (Miele original) filters, another saving then. As we were self-isolating, after paying over the phone they offered to drop it off free of charge. I have no negative comments to make. Our local independent store was price competitive and offered their usual no-hassle, easy to communicate service, why would we go anywhere else!? If we don't use local independents, we will lose them. Would use again without hesitation.

Very pleased with the help and service given by the team at Bews. The engineer, Paul, was immediately able to identify the problem with our leaking dishwasher and had all the parts needed to fix the machine. Would highly recommend.

I have been using Bews for many, many years and their work is always done to a very high standard. Occasionally they have come to repair appliances and again their work is brilliant . The appliances they sell rarely break down. Time keeping and reliability are excellent.

No problems. Dishwasher repaired back to working order. The heat pump replaced quickly replaced. Engineer knew his stuff, very friendly. Will use again if needed. Thank you Bews Electrical.