Endorsed by Which?

Bews Electrical Ltd

4.9

172 Reviews

Opening Hours
Today - 08:30–17:00
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

We are a family run business specialising in sales and repairs of quality domestic kitchen appliances.

With over 30 years experience we have professionally trained engineers to look after your appliances.

Please see the service coverage map for the main towns and surrounding areas which we cover for home visits.

We also pride ourselves on our customer service with fully trained staff to assist you if you're looking for a new appliance whether freestanding or integrated including, washing machines, tumble dryers, fridge freezers, dishwashers, waste disposals, ovens, hobs, microwaves, vacuum cleaners and their relevant spares and accessories.

We also have Facebook page which we regularly update with current promotions running in store.

What we do

  • Appliance repairs and servicing

    • Washing machines
    • Tumble dryers
    • Dishwashers
    • Fridges and freezers
    • Ovens
  • More Services

    • sales of kitchen appliances from washing machines to ovens

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
172 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Professional and knowledgable
Customer Service
Quality
Value
Not only fixed my problem promptly, but gave other useful tips. Would recommend for all domestic appliance service, and also for purchases of household equipment.
Customer in Central Bedfordshire Posted on 17/10/2024 , work completed 14/10/2024
The trader replied (on 07/11/2024)
Thank you for the 5* review!
New machine
Customer Service
Quality
Value
I found the staff in the showroom were very helpful and friendly and the Engineer who first came out and the gentleman who fitted my new machine demonstrated the the controls clearly Very quick service 👍😀
Customer in Central Bedfordshire Posted on 16/10/2024 , work completed 12/10/2024
The trader replied (on 07/11/2024)
Thank you for your review! Enjoy your new machine :)
Fast and efficient
Customer Service
Quality
Value
Washing broke down and a visit was quickly arranged to visit for 3 days later. The engineer was polite and efficient and had the required parts on his van. The machine was restored to health in a couple of hours and the location was left spotless. I have been using the firm for years and they are absolutely first-rate.
Customer in Hertfordshire Posted on 16/10/2024 , work completed 14/10/2024
The trader replied (on 07/11/2024)
Thank you so much for taking the time to leave us a review. We are glad we could be of service!
Prompt, fantastic service
Customer Service
Quality
Value
Bews were so efficient at getting back to me first thing on a Monday morning to arrange an engineer to fix my washing machine the same morning. He was efficient, helpful and friendly.
Customer in Hertfordshire Posted on 19/09/2024 , work completed 09/09/2024
The trader replied (on 07/11/2024)
Thank you for your kind words and for taking the time to leave a review :)
Good service
Customer Service
Quality
Value
Good service from Bews, who were subcontracted by Miele to have a look at our dishwasher. The problem has not been fully resolved but the engineer from Bews was able to identify the issue and that has been helpful - hence can't give a 5* rating. The engineer was friendly and promptly got on with the job and gave a full explanation of what further work needed to be done. The charge was about what you would expect.
Customer in Milton Keynes Posted on 11/09/2024 , work completed 05/09/2024
The trader replied (on 14/09/2024)
Thank you for taking the time to leave us a review. If there is something outside of our control which is preventing us from being able to carry out the repair then there isn't anything as a company we can do about that but we are pleased you have been satisfied with the work we have been able to do. I hope you find a resolution to your problem, if you need us again in future please don't hesitate to get in touch!
Consistently excellent service
Customer Service
Quality
Value
We have been customers of Bews for over 20 years and have purchased several high quality domestic electrical appliances during this period. Both installation and subsequent service needs have always been handled professionally and to the highest standards. Definitely a fine example why it pays to support a local trader!
Customer in Central Bedfordshire Posted on 11/09/2024 , work completed 06/09/2024
The trader replied (on 14/09/2024)
Thank you for the 5* review! We really appreciate you supporting our small family run business
Your representative/employee is a credit to your company, a very rare thing in these times.se times ses times.
Customer Service
Quality
Value
A fault to my Meile dishwasher. A very nice, efficient man came, promptly to time, rectified the fault, tuned in my machine which wasn't done on installation by a John Lewis representative at the time, and did an excellent job and therefore I would not hesitate to use your company again and to recommend your services. It's most refreshing to find a person who relates on what they have replaced in parts or problems. A perfect result.
Customer in Luton Posted on 11/09/2024 , work completed 18/07/2024
The trader replied (on 14/09/2024)
Thank you very much for taking the time to leave us a review! We are pleased to hear of your experience with us. Glad we could be of service.
Freezer not freezing, fridge OK but then wasn't chilling either- no problem for Bews Electrical!
Customer Service
Quality
Value
Can highly reccomend. Prompt reliable service from Bews Electrical. My freezer wasn't keeping anything hard frozen then my fridge section started to be unable to keep the fridge cool. Mr Bews arrived and knew straight away what had caused the issue and managed to clear out ice from behind a panel in the freezer. He worked quickly, cleaned up after himself, explaining what I could do to prevent a recurrence of the issue.
Customer in Hertfordshire Posted on 11/09/2024 , work completed 23/07/2024
The trader replied (on 14/09/2024)
Thank you for taking the time to review our service. What a lovely review, we are glad to be of service.
Excellent company!
Customer Service
Quality
Value
I cannot recommend this company highly enough! From the initial phone call through to the repair to our dishwasher. Appointment was quick, as promised, service was fantastic and the engineer explained everything and also left the old parts. Wouldn’t go anywhere else for my repairs or new appliances now. Thank you Bews - true customer service!
Customer in Central Bedfordshire Posted on 23/08/2024 , work completed 01/08/2024
The trader replied (on 14/09/2024)
Thank you so much for the lovely 5* review! We are pleased to hear of your positive experience with us. We look forward to dealing with you again in the future.
Washing machine repair
Customer Service
Quality
Value
Excellent service, quick repair and very helpful in general. I would definitely use Bews Electrical again.
Customer in Cambridgeshire Posted on 12/07/2024 , work completed 27/06/2024
The trader replied (on 16/07/2024)
Thank you for your review. We welcome feedback as we are always trying to improve. Getting feedback helps us to know what we can work on so we can hopefully get the full 5 stars in future.