Bews Electrical Ltd

This is a family firm which takes you seamlessly from initial contact with very knowlegeable and friendly receptionists to the job being completed. The price of my new fridgefreezer was competitive, equivalent to John Lewis' price for the same product and post-sales service. Those who did the job at my house (in my case, repairing a washing machine and then installing a new Fridge Freezer, were prompt, polite and wearing masks. The work was done to a high standard and all wrappings etc automatically taken away. I have every confidence in asking them back in the future should the need arise.

Overall an excellent experience from start to finish. What was really important was somebody coming out to measure up and recommend a replacement hob. Bews Electrical were able to obtain a replacement much quicker than originally stated and quickly fitted. I was very pleased with the work done and have no hesitation in recommending them.

I would like to complement both Robert from Bews and the telephone sales and servicing staff at Bews for their excellent service in replacing and installing our new dishwasher. Robert himself was helpful, a very clear communicator and a pleasure to deal with. The same goes for the ladies who we dealt with over the phone. I would have no hesitation in using Bews again or recommending them to others.

I just wanted to let you know what a pleasure it is to do business with you Bews, I received excellent service about three years ago when purchasing our Miele washing machine and dishwasher and until yesterday they have been faultless. Unfortunately my washing machine that is in regular use stopped working full of towels and water 😳 I called you just after 9 am spoke to a very helpful lady who took my details popped me on hold and minutes later returned to inform me an engineer will be with me later the same day. The engineer Robert arrived looked at the machine and got straight to work he is credit to your company very knowledgeable knowledgeable and helpful with advice for me on both my appliances on how to get the best results out of the programs and look after my appliances, the washing machine is now back-in perfect working order and I was charged a fair price for the work. Once again thank you excellent service and I thoroughly recommend Bews 😁

Urgent need for a replacement washing machine was met with swift efficient service. Model options were displayed and once chosen date of delivery and fitting was agreed upon for the same week (2 days hence). This schedule was met and the old machine was taken away without further cost. Machine working perfectly. Superb pleasant service.

I have just purchased a new dishwasher from Bew's Electrical which is our 3rd from them in over 40 years. The shop service was warm, polite, informative and confident. The installation engineer was equally professional, warm, caring, helpful, polite and informative. It was a delight to be able to obtain such wonderful service from a great family business. Bernard Butt.

We ordered a new Miele dishwasher on 10 March and were told 8-12 week lead time. The dishwasher came in much sooner and was fitted today. The fitter was really helpful and went through all the programmes etc. once the machine was in. Will definitely use Bews again.

Our tumble drier died in early January so decided to buy a Miele one to stack on top of our Miele washing machine. Unfortunately there have been delivery delays but Bews have kept us informed. It was delivered today and the two engineers installed it speedily and very efficiently, finally ensuring we had a rundown on its facilities and operation. All the packaging and the dead machine were taken away. It is great to have a local trader that provides such excellent service.

Called the office on Saturday and received advice and guidance as no visits allowed under lockdown conditions. Order placed for a stock item. Delivery agreed for the Monday. As agreed we received a message on engineer arrival time, which was duly met. New washing machine up and working by midday with some helpful user guidance. Excellent service. Thank you.

Courteous and efficient response by the office staff at Bews. The engineer, Paul, arrived very promptly and had all the relevant parts on his van to cope with the faults on the dishwasher. Plus he was able to give advice on getting the best out of the machine. Thank you!