Endorsed by Which?

Bews Electrical Ltd

Profile image for Bews Electrical Ltd
4.9

182 Reviews

Opening Hours
Today -
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

We are a family run business specialising in sales and repairs of quality domestic kitchen appliances.

With over 30 years experience we have professionally trained engineers to look after your appliances.

Please see the service coverage map for the main towns and surrounding areas which we cover for home visits.

We also pride ourselves on our customer service with fully trained staff to assist you if you're looking for a new appliance whether freestanding or integrated including, washing machines, tumble dryers, fridge freezers, dishwashers, waste disposals, ovens, hobs, microwaves, vacuum cleaners and their relevant spares and accessories.

We also have Facebook page which we regularly update with current promotions running in store.

What we do

  • Appliance repairs and servicing

    • Washing machines
    • Tumble dryers
    • Dishwashers
    • Fridges and freezers
    • Ovens
  • More Services

    • sales of kitchen appliances from washing machines to ovens

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
182 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Good quality advice and workmanship
Customer Service
Quality
Value
Our Neff dishwasher failed and we booked Bews to come and check it. We had to wait quite a few days presumably because they are very busy for our appointment which was a bit frustrating. Then before our appointment our Bosch washing machine failed as well. We were very pleased when they attempted to fit us in for both machines on the same call when we had initially made an appointment for just one machine. The washing machine needed to be replaced. They were able to supply and install the new washing machine within one day from ordering because they had the item in stock. The engineer who installed the machine was very careful thorough and informative. They have ordered a part for the dishwasher and are due to repair that in the future.
cmpie, Which Reviewer Posted on 02/11/2018 , work completed 02/11/2018
The trader replied (on 13/11/2018)
Thank you so much for your review and recommendation! We are glad we were able to accommodate the visit to ensure we could resolve the issues with both machines. We are hope you are getting on well with your new washing machine and the dishwasher is now up and running.
Fantastic customer service
Customer Service
Quality
Value
Our old Bosch washing machine would not spin. Engineer replaced brushes and it appeared to work. It still did not spin properly so boss came in and said previous work was fine but control unit had failed. A new machine was required and he told me what they had in stock and I selected a Miele machine. My old machine was collected within the hour and the new machine installed and its maintenance programme run all by lunchtime. A fantastic performance.
Which? Trusted Traders Consumer Posted on 25/10/2018 , work completed 25/10/2018
Excellent Service - no more no less!
Customer Service
Quality
Value
I visited the shop on Monday afternoon, decided on a particular dishwasher, the member of staff price matched the item, I ordered it there and then and the dishwasher was installed the next day. All the packaging and the old dishwasher were taken away ( included in price ). All very professional - what more could a customer want?
KT Welwyn Posted on 25/09/2018 , work completed 25/09/2018
The trader replied (on 04/10/2018)
Hello KT, thank you so much for your review and recommendation. Glad to be of service!
Great Experience
Customer Service
Quality
Value
Bews came out to repair our dishwasher. Unfortunately it was beyond economic repair. We ordered a new one from them. The price was good and in line with John Lewis. The difference was we were dealing with a real person who could comple every aspect of the job. All done now and very happy. By the way John Lewis were out of stock of the model we wanted therefore they became somewhat irrelevant.
Crow Posted on 24/09/2018 , work completed 24/09/2018
The trader replied (on 04/10/2018)
Thank you so much for your review and recommendation. Glad to be of service!
Excellent service
Customer Service
Quality
Value
Excellent service
Ickwell007, Which Reviewer Posted on 24/09/2018 , work completed 24/09/2018
Very pleased
Customer Service
Quality
Value
Helpful, knowledgeable staff in the store and quick, efficient delivery and installation and took my old machine away.
Claire Posted on 23/09/2018 , work completed 23/09/2018
The trader replied (on 04/10/2018)
Hello Claire, thank you so much for your review and recommendation!
Excellent service.
Customer Service
Quality
Value
Very pleased with the service provided by Bews Electrical. Helpful information offered with no pressure to buy. Efficient process to purchase appliance by phone. A delivery & installation, prompt and efficient. Will definitely use this company again.
Kathryn, Cambridgeshire Posted on 04/09/2018 , work completed 04/09/2018
The trader replied (on 24/09/2018)
Hello Kathryn, thank you very much for your review. Glad to be of service.
Professional and friendly service
Customer Service
Quality
Value
A wide range of products, very helpful staff, excellent delivery service. Added bonus that they take away old appliances. Would definitely recommend.
Janet, Hertfordshire Posted on 22/08/2018 , work completed 22/08/2018
The trader replied (on 24/09/2018)
Hello Janet, thank you so much for the review and recommendation.
Spot on service
Customer Service
Quality
Value
Our freezer failed on Sunday pm. This was bought from Bews 14 years ago. Due to the age of the freezer we decided on a replacement & visited Bews on Monday am. Received excellent customer service in the shop. New Freezer delivered Tuesday pm by an excellent delivery driver. What more could we ask for!
Carol, Bedfordshire Posted on 17/07/2018 , work completed 17/07/2018
The trader replied (on 04/08/2018)
Hello Carol, thank you very much for your review. Glad to be of service.
Professional & friendly
Customer Service
Quality
Value
Very professional and friendly service. I would recommend them to a friend.
Robert, Bedfordshire Posted on 12/07/2018 , work completed 12/07/2018
The trader replied (on 04/08/2018)
Hello Robert, thank you very much for your review and recommendation.
Friendly, helpful service
Customer Service
Quality
Value
All my interactions with Bews were extremely helpful. They gave great advice on my washing machine and which one to buy. The installation was efficient and quick. Everyone was friendly and helpful.
Alexa, Hertfordshire Posted on 01/06/2018 , work completed 01/06/2018
The trader replied (on 25/07/2018)
Hello Alexa, thank you so much for your review! Glad to be of service.
Efficient and helpful
Customer Service
Quality
Value
We purchased a Miele dishwasher from Bews Electrical, and were impressed with the quality of service and courtesy, both in the shop and with delivery at home. Peter was kind and efficient and explained the workings of the new machine very clearly. Excellent service.
Martin, Hertfordshire Posted on 14/05/2018 , work completed 14/05/2018
The trader replied (on 25/07/2018)
Hello Martin, thank you so much for your review! Glad to be of service.
Bews are great!
Customer Service
Quality
Value
We have used Bews for many years. We buy all our white goods from there. Their advice is trustworthy, their service impeccable, and the prices are competitive.
Therobinsons, . Posted on 01/05/2018 , work completed 01/05/2018
The trader replied (on 25/07/2018)
Many thanks the Robinsons for your custom over the years we really appreciate it. Thank you also for the lovely review and recommendation.
Very good
Customer Service
Quality
Value
Impressed, will use them again.
Shirley, Hertfordshire Posted on 30/04/2018 , work completed 30/04/2018
The trader replied (on 25/07/2018)
Hello Shirley, thank you so much for your review! Glad to be of service.
satisfactory service
Customer Service
Quality
Value
Installation of new Miele dishwasher and removal of old one
Patrick, . Posted on 26/04/2018 , work completed 26/04/2018
The trader replied (on 25/07/2018)
Hello Patrick, thank you so much for your review! Glad to be of service.
News .. the best
Customer Service
Quality
Value
Replacement of an "under counter" fridge including refitting facing door. This was completed very professionally (with no mess) and at the arranged time. The old fridge was taken away. Price was very competitive. In addition they kindly "adjusted" the door on another concealed item (dishwasher) which was causing problems. I would highly recommend this firm .. that I have been using for many years.
Nick Broughton, . Posted on 26/04/2018 , work completed 26/04/2018
The trader replied (on 25/07/2018)
Hello Nick, thank you so much for your review and recommendation!
Excellent service.
Customer Service
Quality
Value
Had refrigerator delivered and installed. Engineer was professional and friendly. Explained shelf positions and recommended temperature settings. Old refrigerator removed and all packaging taken away. Very pleased and would definitely recommend.
BrynDai, . Posted on 24/04/2018 , work completed 24/04/2018
The trader replied (on 25/07/2018)
Hello Bryn, thank you so much for your review and recommendation!
Fantastic service.
Customer Service
Quality
Value
Bews Electrical are a really helpful company. We have used them over the years and they are/have been excellent.
Penny, Cambridgeshire Posted on 24/04/2018 , work completed 24/04/2018
The trader replied (on 25/07/2018)
Many thanks Penny for your custom over the years we really appreciate it. Thank you also for the review and recommendation.
Efficient job
Customer Service
Quality
Value
The young man was extremely efficient and obliging. A job well done.
G, Hertfordshire Posted on 13/04/2018 , work completed 13/04/2018
The trader replied (on 25/07/2018)
Thank you so much for your review! Glad to be of service.
Efficient job
Customer Service
Quality
Value
The young man was extremely efficient and obliging. A job well done.
G, Hertfordshire Posted on 13/04/2018 , work completed 13/04/2018
First class service
Customer Service
Quality
Value
First class service from start to finish. Whole experience was stress-free and nothing was too much trouble for them. Can't rate them enough. Thank you.
Alison, Bedfordshire Posted on 10/04/2018 , work completed 10/04/2018
The trader replied (on 25/07/2018)
Hello Alison, thank you for the great review and recommendation. Glad to be of service.
First class service
Customer Service
Quality
Value
First class service from start to finish. Whole experience was stress-free and nothing was too much trouble for them. Can't rate them enough. Thank you.
Alison, Bedfordshire Posted on 10/04/2018 , work completed 10/04/2018
Prompt and professional
Customer Service
Quality
Value
Purchased sat.am fitted mon.pm. Took old appliance away after disconnecting. Difficult job done by a young man.
Barbara, Bedfordshire Posted on 09/04/2018 , work completed 09/04/2018
The trader replied (on 25/07/2018)
Hello Barbara, thank you so much for your review! Glad to be of service.
Prompt and professional
Customer Service
Quality
Value
Purchased sat.am fitted mon.pm. Took old appliance away after disconnecting. Difficult job done by a young man.
Barbara, Bedfordshire Posted on 09/04/2018 , work completed 09/04/2018
Brilliant job.
Customer Service
Quality
Value
Excellent, as always.
Which? Trusted Traders Consumer Posted on 06/04/2018 , work completed 06/04/2018
The trader replied (on 25/07/2018)
Thank you so much for your review! Glad to be of service.