Endorsed by Which?

Black Country Glazing Limited

4.9

51 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–16:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Black Country Glazing was founded in 1987. Today this is still run as a family business

Customer service is key to our business and the PROFILE 22 system allows us to be versatile and offer a wide choice to our customers.

This choice includes an option of glazed or unglazed frames, as well as sealed units, decorative glass, georgian bars and leaded panels. All are manufactured to BSEN1279 standard at BCG’s 6,000sq ft Station Street site.

What we do

  • Glaziers

    • Window consultants
    • Double glazing installation
    • Sash windows
    • Double glazed units
    • Replacement window services and repairs
    • UPVC Windows
    • Triple Glazing
  • Conservatories

  • Doors

    • Patio doors
    • Bi-fold doors
    • Composite doors
    • French doors
    • UPVC doors
    • Front door
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • More Services

    • bay windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
51 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Great company
Customer Service
Quality
Value
I had my front windows replaced, the work was carried out Efficiently and quickly by two lovely chaps, who cleaned up and took all the rubbish away. The price was reasonable. I am very happy with the service and price
Customer in West Midlands Posted on 04/07/2024 , work completed 26/06/2024
Excellent all round
Customer Service
Quality
Value
Had all new UPVC windows fitted to the house and was extremely impressed and satisfied with the service received from Black Country Glazing. Very friendly, reliable and great value. Recommended.
Customer in West Midlands Posted on 05/12/2021 , work completed 24/11/2021
Amazing job
Customer Service
Quality
Value
We are over the moon with the work that has been completed by Black Country Glazing. Dave and Dave were fantastic, arrived on time, completed the work quickly and efficiently. Very pleasant fitters and can’t fault their approach.This has transformed the look of the house.
Tony in West Midlands Posted on 26/04/2021 , work completed 22/04/2021
Conservatory and Window
Customer Service
Quality
Value
We are really pleased with our conservatory which was erected by Dave & Josh, and the adjoining kitchen window installed by Nick. Just keep them supplied with tea and coffee and they are happy – great blokes. This is the second time we have used Black Country Glazing and their quotation was by far the lowest, even though it was for a glass roof, when the other companies were quoting for the cheaper polycarbonate. A high quality job.
Customer in Worcestershire Posted on 12/02/2021 , work completed 10/08/2020
First class work
Customer Service
Quality
Value
Just had new windows and front door fitted, must say everyone we dealt with from Gemma, Paul and the two fitters Dave and Josh were extremely helpful and very friendly. The service we received was second to none, and the workman ship was exceptional nothing too much trouble. Dave and Josh were always on time and did a first class job ,always cleaning up and never leaving any mess. We would have no hesitation in recommending them to anyone and will be using them in the future. Thank you to all at Black Country Glazing.
Customer in West Midlands Posted on 08/02/2021 , work completed 05/02/2021
Bay windows and porch
Customer Service
Quality
Value
Black Country Glazing has recently supplied and fitted 2 bay windows and a new porch front with composite door to my property and has made an excellent job of both. Our thanks to Gemma who kept us informed throughout when there was a problem with the door supplier which was sorted out and is now an excellent job and looks great. This is the second time I have used them and have no hesitation in recommending them.
Customer in West Midlands Posted on 30/12/2020 , work completed 21/12/2020
Replacement Patio Door and Windows
Had replacement patio door and windows in our new property. Over the moon with the job they did. First-class product arrived on time. This is the second time i have used Black Country. Would highly recommend them to anyone. Both fitters were polite did a great job and left no mess.
Trevor in West Midlands Posted on 17/06/2020 (Reviewer did not use service)
I would wholeheartedly recommend this company
Customer Service
Quality
Value
You can understand why this company has been successful and continued trading for so long. John, Gemma and the team have true Black Country values and the customer is at the forefront of their business. All of the windows in my house were changed, it was completed on time, without fuss and I feel utterly confident that if I have a problem at any time it will be executed with the same prompt professional service.
Customer in West Midlands Posted on 07/06/2019 , work completed 07/06/2019
Excellent job
Customer Service
Quality
Value
Dave & Dave arrived promptly and worked out the best way to access job. They then worked hard and efficiently. Polite, a credit to the firm. Will continue to recommend to family & friends.
William, West Midlands Posted on 03/06/2019 , work completed 03/06/2019
Highly Recommended
Customer Service
Quality
Value
I used Black Country glazing and wanted to say it was the best decision I made. We replaced our old wooden front door with a new UPVC door. Black Country glazing gave a very competitive quote, and within a few days they came to measure and did the survey. Then the door was fully fitted. The fitters were very helpful and friendly and I am honestly so happy with the service I have received. Thank you to everybody at Black Country glazing. I would highly recommend to friends and family. Thank you
Customer in West Midlands Posted on 03/04/2019 , work completed 02/04/2019
Excellent Job
Customer Service
Quality
Value
Really pleased with our new bedroom window. The "Two Dave's" did an excellent job. Very clean and tidy. Would highly recommend and will be back for more! Many Thanks.
Customer in West Midlands Posted on 03/04/2019 , work completed 26/03/2019
A Bostin job
Customer Service
Quality
Value
5star rating for ordering and measuring process. Fitting by the two Dave's very professional, friendly, also clean and tidy. Quality of product excellent. Would definitely recommend this company.
Customer in West Midlands Posted on 09/02/2019 , work completed 30/01/2019
Excellent job
Customer Service
Quality
Value
Great service from start to finish. Very pleased with windows and very impressed with the work carried out by the two Dave's as this was a difficult job due to water damage. Thank you guys.
Customer in West Midlands Posted on 18/01/2019 , work completed 14/01/2019
Very good job
Customer Service
Quality
Value
The two Dave's did a brilliant job. Most pleased with result. Would highly recommend both Dave's.
Malcolm, West Midlands Posted on 12/10/2018 , work completed 12/10/2018
Top job
Customer Service
Quality
Value
First class service right from the first telephone call. Great advice and top installation from the two Dave's. Clean,tidy and pleasant throughout. Come highly recommended,Thanks. Keith M ... Halesowen
Keith M Posted on 08/08/2018 , work completed 08/08/2018
Excellent Job
Customer Service
Quality
Value
Picked this company just through web search, no recommendations and without viewing products, so took huge gamble. From initial visit and survey through to installation they have provided first class service. Punctual clean and tidy, returned to finish off the job. Can't fault the way the two Dave's worked. An excellent job and would highly recommend them. Came in cheaper than other local companies as well! Very happy.
Toby D Posted on 08/06/2018 , work completed 08/06/2018
Brilliant job
Customer Service
Quality
Value
The workmen were very tidy. Done a first class job. First class price. Would strongly recommend to anybody.
John, West Midlands Posted on 21/02/2018 , work completed 21/02/2018
Fantastic Job, Prompt and Professional
Customer Service
Quality
Value
Brilliant couple of men. Very happy with the work they have done.
Mandy, West Midlands Posted on 03/01/2018 , work completed 03/01/2018
Good, Professional Job
Customer Service
Quality
Value
Good, tidy workers, very pleased with windows. Took all old windows and rubbish away with them at end of day. Very reliable and punctual!
Maureen, West Midlands Posted on 27/11/2017 , work completed 27/11/2017
Excellent job
Customer Service
Quality
Value
Front door, back door and patio French doors completed in 4 hours. Friendly fitters who worked hard, excellent service.
Wendy, West Midlands Posted on 10/11/2017 , work completed 10/11/2017
Highly recommended
Customer Service
Quality
Value
We are very pleased with the quality and service we have received from them. This is the second time we have used them and would highly recommend them. The fitters arrived promptly, were very courteous and were very clean and tidy in their work. Excellent job!
Samuel, West Midlands Posted on 26/10/2017 , work completed 26/10/2017
New UPVC front door.
Customer Service
Quality
Value
I was looking to have a new front door fitted. After much browsing I found Black Country Glazing via my local paper. I got in touch with them after reading the positive reviews. Dan came out to quote for job on the day and at the time stated. Received quote shortly after and it was a good price, so agreed to proceed with order. Door turned up to be fitted at the time arranged. Door efficiently fitted and no mess left. Really pleased with the whole process from start to finish hence the positive review to join the others.
Terry Posted on 22/10/2017 , work completed 22/10/2017
Most impressed
Customer Service
Quality
Value
Clean and efficient tradesmen. Really impressed with product. Would definitely use them again.
Keith, West Midlands Posted on 17/05/2017 , work completed 17/05/2017
Good service, value for money.
Customer Service
Quality
Value
The lad who dealt with us was very good, polite & efficient. On time on both occasions. The windows were excellent. The job was completed & he tidied up - no mess! Would recommend him & business.
Derek, Worcestershire Posted on 10/05/2017 , work completed 10/05/2017
My review
Customer Service
Quality
Value
Very efficient
John, West Midlands Posted on 03/01/2017 , work completed 03/01/2017
Very professional good job
Customer Service
Quality
Value
This is the second time of using above excellent can only recommend.
Andrew, West Midlands Posted on 09/12/2016 , work completed 09/12/2016
Excellent job
Customer Service
Quality
Value
Black Country Glazing fitted 2 new windows for us & we were delighted with the result. We found them to be professional, polite & they completed their work to a very high standard. They were competitively priced too. We would definitely recommend this firm to family & friends.
Michelle, West Midlands Posted on 24/11/2016 , work completed 24/11/2016
Professional and friendly
Customer Service
Quality
Value
They were professional, friendly, polite and tidy. They did a great job. I would recommend them to anyone.
Amanda, Worcestershire Posted on 15/11/2016 , work completed 15/11/2016
Very good job
Customer Service
Quality
Value
Very prompt and professional. Would definitely recommend and use this company again.
Marian, West Midlands Posted on 18/10/2016 , work completed 18/10/2016
Prompt and professional.
Customer Service
Quality
Value
Very pleased with this company. Approachable and personable. Will use again.
Sylvia, West Midlands Posted on 10/10/2016 , work completed 10/10/2016
Prompt and professional
Customer Service
Quality
Value
The guys that came were brilliant, very professional and helpful. Would very highly recommend them.
Jane, West Midlands Posted on 07/10/2016 , work completed 07/10/2016
My Review
Customer Service
Quality
Value
Brilliant job
Roy, West Midlands Posted on 06/10/2016 , work completed 06/10/2016
Pleasant & professional
Customer Service
Quality
Value
Prompt, efficient, pleasant, professional and clean. Great job.
Brian, West Midlands Posted on 05/10/2016 , work completed 05/10/2016
My Review
Customer Service
Quality
Value
Brilliant job - VERY HAPPY
David, West Midlands Posted on 05/10/2016 , work completed 05/10/2016
Excellent job
Customer Service
Quality
Value
Very good. Complete satisfaction for the way the job was done.
Ron, West Midlands Posted on 27/09/2016 , work completed 27/09/2016
Excellent service.
Customer Service
Quality
Value
What can I say but a really excellent job done, the fitter was courteous, very contentious in his work and did a professional job. The product itself was of excellent quality (front door,side panels) and looks a treat. I would recommend this company to everyone.
clivep Posted on 13/09/2016 , work completed 13/09/2016
Brilliant job
Customer Service
Quality
Value
Quick, polite and efficient.
Sylvia, West Midlands Posted on 06/09/2016 , work completed 06/09/2016
Excellent Service
Customer Service
Quality
Value
I selected this company on the basis of other good reviews about them on this site. I had one complete bathroom window and 11 double glazing units fitted to replace older ones that were misting up. I am pleased to say that they lived up to their reputation. They quoted me for what I wanted with no pressure to up-sell me things I did not want. The window fitter (Josh) was punctual, polite and neat in his work. In all my dealings with the company I have found them to be courteous and responsive. I will certainly use this company again and highly recommend them.
2011-08-13 11:57:08.227 Posted on 03/08/2016 , work completed 03/08/2016
Great price, quick and efficient service
Customer Service
Quality
Value
Can recommend, friendly, quick service, replaced a unit and would use again.
Jonesglaa Posted on 30/06/2016 , work completed 30/06/2016
Prompt and professional
Customer Service
Quality
Value
The workmen were prompt, pleasant and clean in their work. Job well done.
Delys, West Midlands Posted on 27/06/2016 , work completed 27/06/2016
Very prompt, courteous and professional
Customer Service
Quality
Value
I could recommend Black Country Glazing with absolute confidence. They are very reliable.
David, West Midlands Posted on 20/06/2016 , work completed 20/06/2016
Excellent service
Customer Service
Quality
Value
Professional service, small problem promptly resolved, excellent price. Definitely use them again.
Morris, West Midlands Posted on 16/05/2016 , work completed 16/05/2016
Very good job
Customer Service
Quality
Value
Three tradesmen arrived. Fitted 8 various sizes of glass and had cleared up and were away in (***) 30 mins.
Megan, West Midlands Posted on 11/05/2016 , work completed 11/05/2016
Excellent work
Customer Service
Quality
Value
We had four double glazing units replaced. From the time of the quote to fitting them in. Was very professional. One unit was cracked after Stuart left and as soon as I phoned hi, the unit was ordered and fitted the next day. Fantastic. Very happy.
Karen, West Midlands Posted on 27/04/2016 , work completed 27/04/2016
Excellent job
Customer Service
Quality
Value
This company is a pleasure to deal with. Quote supplied on first phone call. Installation date agreed. Turned up on time. Job done perfectly - 7 large double glazed units. No deposit paid. Payment on completion. Everything left clean and tidy.
David, West Midlands Posted on 26/04/2016 , work completed 26/04/2016
Excellent
Customer Service
Quality
Value
I highly recommend Black Country Glazing. A very efficient, professional company from office staff to the workmen replacing windows. They were punctual, professional. I am extremely delighted with completed job.
Isabel, Worcestershire Posted on 22/04/2016 , work completed 22/04/2016
Highly efficient
Customer Service
Quality
Value
Prompt efficient service, will certainly use them again and recommend them.
Leslie, Worcestershire Posted on 06/04/2016 , work completed 06/04/2016
Brilliant work carried out, always on time, very professional
Customer Service
Quality
Value
The service from Black Country Glazing is excellent from when you walk into the show room, Customer service, price and always being prompt on time. I would highly recommend this firm as I have done to many other people.
Gloria, West Midlands Posted on 17/07/2015 , work completed 17/07/2015
Great job, fast and efficient service
Customer Service
Quality
Value
Paul and the guys did a great job of replacing my porch and rear door. The service was fast and professional and I'm very happy to recommend this trusted trader
M1keyb00w Posted on 23/04/2015 , work completed 23/04/2015
Efficient and reliable
Customer Service
Quality
Value
I used Black Country Glazing to fit my windows. I found them be efficient and reliable. All the team were helpful. I definitely recommend.
RichardGallear Posted on 31/07/2014 , work completed 31/07/2014
Good customer service
Customer Service
Quality
Value
I used Black Country Glazing to install new windows. I found their work be be excellent. They were professional and committed to what they do. The workman were pleasant and throughout and t. I have to mention that their customer service was good.
StevePervis Posted on 31/07/2014 , work completed 31/07/2014
Replaced a new window
Customer Service
Quality
Value
I used Black country 6 weeks for a new glass pain in one of my windows. I found there value to be excellent. They were punctual, efficient and reliable.
Barbara, West Midlands Posted on 01/06/2014 , work completed 01/06/2014