Endorsed by Which?

Blackhall Plumbing Heating & Electrical

4.7

73 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

May 2019

About

Blackhall Plumbing, Heating and Electrical was founded in 1913 by Peter Blackhall and is now in the hands of its 5th generation of the Blackhall family.

Since it began as a busy, one man business all those years ago, Blackhall Plumbing and Heating has grown into one of the largest and most respected commercial plumbing firms in Scotland.

With over 100 years of providing all types of plumbing, heating and electrical services to the Edinburgh residents.

Your in safe hands with Blackhall's

Please get in touch with any questions, we would be happy to help.

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Boiler repair
    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
    • Oil fired heating equipment
  • Renewable energy

    • Solar water heating
    • Home energy analysis
    • Solar Panel Maintenance
    • Solar panels
  • Electricians

    • Rewiring
    • Fuse boards
    • Landlord safety certificates
    • Electrical installations
    • Electrical repairs
    • Electric Showers
    • Electrical emergency services
    • Electrical testing services
    • Outdoor electrical wiring
  • More Services

    • legionella risk assessment
    • solar pv

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.7
73 reviews
Customer Service
4.7
Quality
4.8
Value
4.6
Sort by
Thank you
Customer Service
Quality
Value
Thank you for sorting out our boiler. Professional and courteous staff, very reliable and efficient service. Highly recommended.
Customer in Edinburgh Posted on 15/03/2019 , work completed 07/01/2019
Avoid
Customer Service
Quality
Value
Our toilet wasn't flushing so I called Blackhall out to repair it. It took four visits and at one point water was leaking through the ceiling as they hadn't properly sealed the joint between the cistern and the bowl. Expensive, unprofessional and unpleasant to deal with when I complained (and finally got a reduction). I've only put this review on now as I am looking for a plumber again and couldn't believe the high rating they had.
Customer in Edinburgh Posted on 16/11/2018 , work completed 14/11/2017
The trader replied (on 04/03/2019)
Dear Customer We are sorry that you were not happy with our service. We did eventually successfully fix your problem and we did not charge you for our return visit. We gave you a discount and left you with a successfully repaired cistern. We are sorry that we made this described error upon our first visit.
Excellent service throughout
Customer Service
Quality
Value
Installed gas cooker with care and efficiency. Very professional and arrived when time was arranged. Would thoroughly recommend and will use again.
Linda, Midlothian Posted on 26/06/2018 , work completed 26/06/2018
Fast and Professional Work
Customer Service
Quality
Value
Needed some internal cast iron piping replaced. Very professional contractor with timely contact throughout. Work was carried out to an excellent standard with full updates throughout. The guys also noted another little bit of work that needed done and did this free of charge. Only slight negative is they are more expensive than others however due to the standard of the work, professionalism of all staff interacted with and speed in which the work was competed, I would still recommend.
GMuncie Posted on 24/01/2018 , work completed 24/01/2018
Very poor workmanship
Customer Service
Quality
Value
Our back to wall toilet was leaking from the connection from the cistern to the flush pipe. The plumber arrived on time, did not bring any replacement O ring seals. Left to go to warehouse to get necessary parts, and said he would be back within the hour. He telephoned to say he was told to go to another job, and I would have to make another appointment! The next appointment was two days later. When the plumber returned it took him over two hours to complete the job, one which should have been done in one hour. The workmanship was amateurish at best!
Distgruntled Posted on 04/01/2018 , work completed 04/01/2018
The trader replied (on 04/03/2019)
Dear Customer Our engineer did not have these particular O Rings on the day, but we sourced them and returned and successfully made the repair. We find it hard to understand how our workmanship was amateurish, we successfully made the repair and left your system in full working order.
Timely and efficient
Customer Service
Quality
Value
Our boiler would not fire on returning to our flat in November. None of the other emergency plumbers I tried would come out. Blackall arrived as promised, fixed the immediate problem giving us heat and hot water in a short space of time. They also identified another issue and were incredibly helpful in resolving that.
Simon Isaac Posted on 18/12/2017 , work completed 18/12/2017
Friendly and efficient
Customer Service
Quality
Value
Carried out annual boiler service, good to deal with, reliable, efficient and friendly.
Andrew Posted on 21/11/2017 , work completed 21/11/2017
Excessively expensive, unpleasant attitude
Customer Service
Quality
Value
I was charged £528.00 to unblock a domestic sink, the sink got blocked again called in another plumber charged £137.00 for the same job. Not very pleasant dealing with the owner. Definitely do not recommend!
Mo Tweedie Posted on 29/08/2017 , work completed 29/08/2017
Excellent work again.
Customer Service
Quality
Value
I have used Blackhall Plumbing on several occasions and this time - my shower room re-fitted - the work was, as before, excellent. Any little problems that arose were quickly sorted out. Very professional and friendly customer service.
Douglas Logan Posted on 16/06/2017 , work completed 16/06/2017
Very professional and efficient
Customer Service
Quality
Value
From the first review of what I wanted for a new shower/bath, the prompt estimate and the subsequent work carried out was excellent in all respects.
snowwhite Posted on 22/05/2017 , work completed 22/05/2017