Endorsed by Which?

Blackhall Plumbing Heating & Electrical

4.7

82 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

May 2019

About

Blackhall Plumbing, Heating and Electrical was founded in 1913 by Peter Blackhall and is now in the hands of its 5th generation of the Blackhall family.

Since it began as a busy, one man business all those years ago, Blackhall Plumbing and Heating has grown into one of the largest and most respected commercial plumbing firms in Scotland.

With over 100 years of providing all types of plumbing, heating and electrical services to the Edinburgh residents.

Your in safe hands with Blackhall's

Please get in touch with any questions, we would be happy to help.

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Boiler repair
    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
    • Oil fired heating equipment
  • Renewable energy

    • Solar water heating
    • Home energy analysis
    • Solar Panel Maintenance
    • Solar panels
  • Electricians

    • Rewiring
    • Fuse boards
    • Landlord safety certificates
    • Electrical installations
    • Electrical repairs
    • Electric Showers
    • Electrical emergency services
    • Electrical testing services
    • Outdoor electrical wiring
  • More Services

    • legionella risk assessment
    • solar pv

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.7
82 reviews
Customer Service
4.8
Quality
4.8
Value
4.6
Sort by
Blackhall are just fab!
Customer Service
Quality
Value
We had the boiler replaced yesterday and I can't rave enough about the professional service we received from P Blackhall in Edinburgh. From the initial call and consultation with Bobby to the amazing neat and speedy work Ryan and Gavin carried out, the whole experience was very impressive. I can't recommend them highly enough!
Customer in Edinburgh Posted on 13/02/2020 , work completed 12/02/2020
Thank you for professional service
Customer Service
Quality
Value
I needed 3 small electrical jobs to be done by a professional. As a member of the email network 'Next Door' I contacted 3 recommended Edinburgh based electrical firms and only heard back from P. Blackhall Ltd. Both the service in booking the visit and then paying for the work completed and the work done by the 2 electricians was professional and friendly. Thank you, I'll definitely use P. Blackhall Ltd again remembering that they do plumbing work too. I'll recommend you to friends and colleagues too.
Customer in Edinburgh Posted on 21/09/2019 , work completed 06/09/2019
Excellent company
Customer Service
Quality
Value
I genuinely cannot recommend Blackhall Plumbers highly enough! I have been using them for a few years, but always for scheduled work. This time, a workman caused considerable damage in my property, including a power cut and a gas leak. Blackhall Plumbers could not have been more efficient or kinder. Emergency workmen were dispatched, stuff got fixed with minimum fuss, drama and mess. They supplied me with evidence of the damage so that I could make a claim against the company in question. Finally, when I did get the bill, it was very reasonable. Pretty sure without them I would have had a complete meltdown over the situation (no one wants to come home to be told by a neighbours there’s a gas leak!). Honestly, absolutely superb service, and best of all, that’s not unusual for them. They are always reliable, efficient and excellent, it’s just that in this case, their skills were really put to the test!
Nicola Posted on 05/09/2019 , work completed 08/08/2019
Great service
Customer Service
Quality
Value
I was impressed with the prompt and effective response to an issue with a waste pipe serving out office. Someone was out quickly to review and quote and the work then carried out a week after I accepted the quote. The work was neatly completed and the engineer who attended was helpful and personable. He kept me informed of progress and I was more than satisfied with the work done.
Customer in Edinburgh Posted on 13/08/2019 , work completed 02/08/2019
Good advice and efficient service
Customer Service
Quality
Value
I approached Blackhall without any previous knowledge of the firm but because they had an engineer with solar water heater qualifications. Ryan came rapidly to inspect the problem, gave informed advice, did not overstate the problem, advised sensible solutions, and dealt with this and an associated issue efficiently. I trusted him from the start and will not hesitate to return for further help from Blackhall again.
Michael, Midlothian Posted on 09/08/2019 , work completed 06/08/2019
Great work to repair a boiler
Customer Service
Quality
Value
PBlackhall did a great job on fixing our boiler that was well overdue a service. We were without hot water and they went out of their way to get the work done quickly for us even though it was trades holidays and they were down a few people. The work was carried out quickly and professionally and we can now enjoy hot baths again!
Laura Hood Posted on 22/07/2019 , work completed 12/07/2019
Shower room refurb - tiling, flooring, plumbing and electrical
Customer Service
Quality
Value
This shower room refurb required tiling, flooring, plumbing and electrical work. The tiler and electrician were neat and efficient. The plumbing was mainly carried out by Derek who also laid new cork tiles very effectively. The washbasin cabinet and countertop basin and tap unit were neatly installed together with a new ladder towel rail. The newish shower and toilet were laid aside and reinstalled carefully. Any minor snagging problems were dealt with promptly. The work was competently coordinated by Bobby, and Stuart and Elana ensured smooth communication. We have used Blackhall for over 10 years but this was the first large and complicated job for us. We are not disappointed and will soon be getting them back for another job. We can also recommend unreservedly this old established family firm which is right up with modern times and contemporary standards but importantly retains a reassuringly personal touch. All in all, this was not a cheap and cheerful option but certainly represents very good quality for a fair price.
Customer in Edinburgh Posted on 18/07/2019 , work completed 17/07/2019
Fast, efficient and friendly service
Customer Service
Quality
Value
Fast, efficient and well priced so far. I've used Blackhall for a few electrical projects recently and have been consistently impressed with the service received. The engineers (Eris and Denim) arrived on time and were consistently friendly and professional throughout the work. Particular care to safety and quality of finish was ever-present and I am happy with the work completed. Will definitely use again for my home's needs.
Customer in Edinburgh Posted on 15/07/2019 , work completed 08/07/2019
Excellent service
Customer Service
Quality
Value
Our boiler lost power and I called Blackhall plumbing at 8.30am. The electrician (Eric Davidson) arrived by 9am and had the wiring fault outside the boiler identified and fixed within an hour. Excellent service at a reasonable price.
Customer in Edinburgh Posted on 12/07/2019 , work completed 12/07/2019
Great work and fast
Customer Service
Quality
Value
Derek did a marvellous job in fitting my new radiators. I had expected some disruption, but there was to all intents and purposes none. He did what had to be done with a minimum of fuss, with evident skill and with great good nature throughout. When at 12.30 he stopped work I assumed that he was taking a break. To my amazement he had finished the job. I can't say how impressed I was.
Customer in Edinburgh Posted on 07/06/2019 , work completed 03/06/2019
Fast response
Customer Service
Quality
Value
We called for an out of hours plumber to fix a burst pipe in a business location in Edinburgh. The response time was 15 minutes and the plumber was great and professional.
Customer in Edinburgh Posted on 07/06/2019 , work completed 06/06/2019
No stress, job completed, pleasant to deal with
Customer Service
Quality
Value
After an emergency call out over Christmas, I've been using Blackhall's for pretty much all my jobs needing done. I couldn't fault them, reliable, get the job done and very importantly, they are easy and pleasant to deal with. I will continue to use them for everything in future as well.
Customer in Midlothian Posted on 06/06/2019 , work completed 01/06/2019
Boiler Service
Customer Service
Quality
Value
Good efficient service of gas central heating boiler and gas safety check. Courteous service. Reasonable price for the work.
Customer in Edinburgh Posted on 18/04/2019 , work completed 11/04/2019
Great job
Customer Service
Quality
Value
I needed an electrician very fast and found this company. They were up front with the costs and came very quickly as I needed someone that day as I was without heating. It was a very quick appointment but the issue was resolved. The electrician left some good tips as well for the future which I will certainly keep in mind but would use them again.
Customer in West Lothian Posted on 16/04/2019 , work completed 20/03/2019
Reliable Helpful Plumbers
Customer Service
Quality
Value
P Blackhall were able to attend at short notice to help with a pipework issue that arose during a bathroom refit. Efficient reliable service at a fair price. Would use again and recommend.
Customer in Edinburgh Posted on 10/04/2019 , work completed 10/04/2019
One job led to another.
Customer Service
Quality
Value
Requiring the boiler to be serviced we were pleased by the next day on time appointment. The engineer was more than competent and happy to discuss the control of heating. The NEST product seemed an answer to our requirements. A verbal quote from the office and a next day fitting were agreed. After the NEST was fitted there remained a problem with the pre-existing thermostat. This was rapidly resolved.
Customer in Edinburgh Posted on 05/04/2019 , work completed 22/02/2019
Blackhall, swift and honest
Customer Service
Quality
Value
I've used Blackhall Plumbing a number of times because they act swiftly no matter what the job is and each time it has come in at the agreed price. Most of all I feel safe with them as they have a personal touch, with Elana in the office and even the engineer keeps in touch - which is invaluable to me as I live miles away.
Customer in Edinburgh Posted on 05/04/2019 , work completed 03/04/2019
Fast, friendly and excellent service
Customer Service
Quality
Value
Required gas and electrical safety certificates for completion certificate from council following home improvements. Had been badly let down by builder who could not provide certificates. PBlackhall responded to my enquiry quickly and had Andy and Denim out straight away. From the initial contact, to their transparent pricing on the website and then the Gas engineer and Electrician we have been really impressed and it has restored a bit of faith in trades people after our bad experience. Both Andy and Denim very thorough and friendly. Would not hesitate recommending P Blackhall and will be our first call when needed in the future.
Customer in Edinburgh Posted on 22/03/2019 , work completed 22/03/2019
Loose Tap
Customer Service
Quality
Value
Thank you to the Blackhall team for arranging and resolving this problem for us so quickly. Friendly team and always very helpful.
Customer in Edinburgh Posted on 22/03/2019 , work completed 14/03/2019
Thank you
Customer Service
Quality
Value
Thank you for sorting out our boiler. Professional and courteous staff, very reliable and efficient service. Highly recommended.
Customer in Edinburgh Posted on 15/03/2019 , work completed 07/01/2019
Avoid
Customer Service
Quality
Value
Our toilet wasn't flushing so I called Blackhall out to repair it. It took four visits and at one point water was leaking through the ceiling as they hadn't properly sealed the joint between the cistern and the bowl. Expensive, unprofessional and unpleasant to deal with when I complained (and finally got a reduction). I've only put this review on now as I am looking for a plumber again and couldn't believe the high rating they had.
Customer in Edinburgh Posted on 16/11/2018 , work completed 14/11/2017
The trader replied (on 04/03/2019)
Dear Customer We are sorry that you were not happy with our service. We did eventually successfully fix your problem and we did not charge you for our return visit. We gave you a discount and left you with a successfully repaired cistern. We are sorry that we made this described error upon our first visit.
Excellent service throughout
Customer Service
Quality
Value
Installed gas cooker with care and efficiency. Very professional and arrived when time was arranged. Would thoroughly recommend and will use again.
Linda, Midlothian Posted on 26/06/2018 , work completed 26/06/2018
Fast and Professional Work
Customer Service
Quality
Value
Needed some internal cast iron piping replaced. Very professional contractor with timely contact throughout. Work was carried out to an excellent standard with full updates throughout. The guys also noted another little bit of work that needed done and did this free of charge. Only slight negative is they are more expensive than others however due to the standard of the work, professionalism of all staff interacted with and speed in which the work was competed, I would still recommend.
GMuncie Posted on 24/01/2018 , work completed 24/01/2018
Very poor workmanship
Customer Service
Quality
Value
Our back to wall toilet was leaking from the connection from the cistern to the flush pipe. The plumber arrived on time, did not bring any replacement O ring seals. Left to go to warehouse to get necessary parts, and said he would be back within the hour. He telephoned to say he was told to go to another job, and I would have to make another appointment! The next appointment was two days later. When the plumber returned it took him over two hours to complete the job, one which should have been done in one hour. The workmanship was amateurish at best!
Distgruntled Posted on 04/01/2018 , work completed 04/01/2018
The trader replied (on 04/03/2019)
Dear Customer Our engineer did not have these particular O Rings on the day, but we sourced them and returned and successfully made the repair. We find it hard to understand how our workmanship was amateurish, we successfully made the repair and left your system in full working order.
Timely and efficient
Customer Service
Quality
Value
Our boiler would not fire on returning to our flat in November. None of the other emergency plumbers I tried would come out. Blackall arrived as promised, fixed the immediate problem giving us heat and hot water in a short space of time. They also identified another issue and were incredibly helpful in resolving that.
Simon Isaac Posted on 18/12/2017 , work completed 18/12/2017