Endorsed by Which?

Blakes Security Systems Ltd

4.9

75 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Blakes Security Systems Ltd is an established family run business, recognised as approved 24 hour master locksmiths. Over the years we have built an extensive customer base in the domestic, commercial and public sector. We are based in Rochester and operate throughout the South East.

We provide a complete locksmith, security consultancy and installation service. Specialising in burglary prevention, intruder alarm systems, CCTV, access control, door entry systems, master suited locks and UPVC locking mechanisms repairs.

Our shop offers key cutting services. Ranging from domestic household keys to vehicle, safe, antique, church, padlock and security keys. We stock a large range of ironmongery, UPVC locking mechanisms, padlocks, a vast array of door locks, security cylinders and safes.

What we do

  • Locksmiths

    • Emergency locksmith service
  • Alarm and security equipment installers

    • CCTV installation
    • Door entry systems
    • Access control
    • Safe Installation
  • Security equipment suppliers and manufacturers

    • Burglar alarm systems
    • CCTV & video equipment
    • Intercom systems
  • Double glazing

    • Double glazing repairs
  • More Services

    • upvc spares hardware master suites key cutting safes

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
75 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Great service - at a great price!
Very professionally service from Blake’s. I urgently needed a locksmith and they sent an engineer and resolved the issue with the lock within an hour. All for an extremely reasonable price too. Will definitely be using Blakes in the future for any security requirements.
Customer in Medway Posted on 06/11/2025 (Reviewer did not use service)
Excellent customer service
Customer Service
Quality
Value
Found ourselves down to one set of keys for property in Italy. Blake’s were recommended by Timpsons. We called and within 1/2 days Blake’s had organised to have them couriered over to UK! Very quick response great customer service - thank you
Customer in Kent Posted on 30/10/2025 , work completed 30/10/2025
Came to the rescue
Customer Service
Quality
Value
We had a problem getting into our main office. Key would not work. With one phone call Blakes sent out a locksmith and within the hour we had access to our office. The locksmith sent out was very knowledgeable, solved our problem and fitted a key-safe. Blakes really saved the day. If you want fast reliable service try Blakes Security Systems Ltd.
Customer in Medway Posted on 09/10/2025 , work completed 08/10/2025
Amazing service & price
Customer Service
Quality
Value
After my dad snapping the spare key in the lock, on a Friday at 4pm- we panicked thinking we would have to wait until Monday to get it sorted but 1 phone call to Blake’s and they had arrived within the hour and sorted the issue. We was expecting the price to be crazy but was so reasonable. They cleaned up any mess & we would recommend the service in a heart beat! Thank you again.
Customer in Medway Posted on 22/07/2025 , work completed 18/07/2025
Great service and advice
Customer Service
Quality
Value
I contacted Blakes to discuss options for some heavy duty padlocks and they provided me with a selection to see which suited us. Once decided they placed the order for us and kept us fully updated . Great service as usual.
Customer in Posted on 04/07/2025 , work completed 02/07/2025
Excellent job!
Customer Service
Quality
Value
The team attended yesterday to sort out a troublesome lock with a key stuck in it. 100% for determination finally removing the cylinder which clearly did not want to give in! Job done and new upgraded cylinder fitted
Customer in Medway Posted on 03/07/2025 , work completed 02/07/2025
Alarm
Customer Service
Quality
Value
Very helpful sorting out my mother’s alarm, which was wired into the same circuit as lights Many thanks
Customer in Medway Posted on 19/06/2025 , work completed 10/06/2025
Security alarm and cameras
Customer Service
Quality
Value
Faultless from quotation to installation. James listened carefully to our requirements and designed the systems accordingly. Installation was completed with minimal interference with current decorations with a focus on clearing any mess immediately. We are delighted with the system and have already recommended Blake’s to others.
Customer in Kent Posted on 10/03/2025 , work completed 07/03/2025
Brilliant
Customer Service
Quality
Value
The service was excellent from my first query to completion. The engineer was able to attend the following day and even arrived early. Ken was charming and polite and patient with me explaining how the safe worked, what had gone wrong and getting me to practice a couple of times. Can’t fault them.
Customer in Kent Posted on 04/03/2025 , work completed 04/03/2025
CCTV and Alarm Installation
Customer Service
Quality
Value
We used Blakes Security to install a CCTV and alarm system for our new build. From the start, they were very helpful, professional and courteous. James went out of his way to give us the best system for our budget. We're more than happy with the installation and would highly recommend Blakes Security.
Customer in Kent Posted on 14/02/2025 , work completed 20/01/2025
Outstanding customer service
Customer Service
Quality
Value
This was the second time BSS have helped me. After being told by other locksmiths that the lock that I had (It was for my workplace) was unfixable they went above and beyond to help. After over an hour, the gentleman (Sorry I forgot his name) offered every assistance and eventually repaired and put the lock back togeather, I was then able to re-fit it. I honestly cannot recommend this company highly enough, they have saved my workplace literally hundreds of pounds. I was charged £35.00 absolutely outstanding, professional and a great service. Thanks on behalf of Days Inn Hotel, Maidstone. Steve. Stephen Rebindaine
Customer in Medway Posted on 07/02/2025 , work completed 07/02/2025
Excellent family firm
Customer Service
Quality
Value
Have used Blakes Security several times over a number of years, including today, when they replaced the barrel in the back door lock and lubricated the lock so it operates smoothly again. They have always been very helpful and efficient, and I would recommend them to anyone needing a locksmith.
Customer in Medway Posted on 21/01/2025 , work completed 21/01/2025
Speedy, helpful service
Customer Service
Quality
Value
I had a problem with a lock on my back door. I found Blake’s Security Systems online, called them and a helpful woman was able to get someone to me within 15 minutes. The locksmith who attended was very friendly and helpful, able to identify and solve the problem within 20 minutes. All resolved promptly within the hour. Couldn’t recommend them more.
Customer in Kent Posted on 23/08/2024 , work completed 23/08/2024
Efficient and friendly
Customer Service
Quality
Value
Needed replacement lock on conservatory door and repair to a lock on a rear access door. Very satisfied with the work carried out. Friendly locksmith / very experienced and efficient. Also, customer service is great. No nonsense / no hassle. Highly recommend.
Customer in Medway Posted on 04/07/2024 , work completed 03/07/2024
Great burglar alarm, expertly fitted.
Customer Service
Quality
Value
I replaced my ageing wireless burglar alarm last year when the local company I had been using for 12 years sold out to a faceless national brand. I needed to go local again and it was time for a new alarm anyway as replacement parts for the old system were becoming hard to get. Cliff Blake (whom I'd previously used several times for locksmith duties and had proved to be very reliable) gave me a quote, explained how the new system would work and look and promised me "Trust me, you'll love it". Technology has marched on a lot in the past 12 years. And Cliff was right. The new system is fantastic compared to the old one and the care that James the fitter (who is married to Cliff's daughter - it's a proper local family business) took with the installation was second to none. A really neat job that is a pleasure to own and use. The invoice I've quoted on 27th June 2024 was for James to come back and remove some of the sensors temporarily while I was having a replacement front door and two upstairs windows fitted and then replace them onto the new windows a few days later. All of this was also done perfectly and James always turns up at exactly the time we are told he will. The price was very sensible for the two visits to complete this work. I really can't fault them in any way.
Customer in Medway Posted on 02/07/2024 , work completed 27/06/2024
Safe needed opening
Customer Service
Quality
Value
Called Blakes at 11am with a safe that needed opening. Engineer on site at 1pm. Excellent service. Would recommend.
Customer in Medway Posted on 24/06/2024 , work completed 24/06/2024
To open a safe at home that had flat batteries and a lost override key
Customer Service
Quality
Value
Blakes Security Systems were very helpful from the first email all the way through to getting my safe opened. They requested photos of the safe and as much information as possible from me about the safe. Having got the best information I could give them they gave me a fixed price for an engineer to visit my home and eventually open the safe. He had problems with picking the lock, but did his best, but finally had to resort to other methods which allowed him to gain access to the internal locking mechanism which meant he was able to open my safe. He was very determined to get into the safe, and once he had it open he then fitted a new key locking barrel and ensured the safe would now work perfectly in future before he left us. Very good service, highly recommended.
Customer in Medway Posted on 03/06/2024 , work completed 28/05/2024
Fixed Door Handle & Replacement Gearbox of LO=ock
Customer Service
Quality
Value
I want to said this comment, I do not normally send comments but this company Blakes Security Systems Ltd, really helped me out, I was passed on this company from a fellow worker, as it is so hard to trust anyone. The company look at the problem which my Door handle came off arranged a date came when expected, completed what was needed plus also instructed me what was wrong, they also advised other work needed to be done which was the gearbox to the Door, which was also completed, both jobs were completed to a very high standard, I would recommend this company 100% the staff are nice and very helpful as well. Thank you Blakes Security, for sorting out my problem very much appreciated, I will def use this company again, I have full trust and confidence in this company to fix problems. Thank you.
Customer in Kent Posted on 30/10/2023 , work completed 25/08/2023
Fitting a new lock
Customer Service
Quality
Value
I called on Tuesday 12th September to arrange for someone to fit a new lock to our shop door which need replacing, and someone was out to us first thing in the morning on Wednesday 13th September. New lock fitted and working perfectly. Excellent service
Business Customer in Medway Posted on 18/09/2023 , work completed 13/09/2023
KEY CUTTING QUICK AND EFFICIENT
Customer Service
Quality
Value
I needed security keys being cut, and as the original security key provider was no longer offering the service Blake's Security was recommended to me. Communications by phone and by emails. Very pleasant manners and prompt to answer. Key ordered one day, delivered the next securely. Thank you
Customer in Surrey Posted on 18/09/2023 , work completed 12/09/2023
We locked ourselves out!
Customer Service
Quality
Value
On locking ourselves out, we rang Blake’s, Mr Blake arrived so quickly! The door was opened in seconds, and whilst he was there, changed our lock, so we couldn’t make the same silly mistake again of leaving our key in the door! He also called back immediately, with more keys cut for us! From the phone call to the locks being sorted, was perfect professional service! We have used Blake’s before, and we would not use anyone else! I just wish every company was this efficient! Just a very trustworthy company!
Liz Seargeant Posted on 05/09/2023 , work completed 29/08/2023
Alarm maintenance
Customer Service
Quality
Value
Blake’s are always very helpful and called at the agreed time. All necessary work was carried out quickly and efficiently with the minimum of fuss. When the issue first arose James called to give us a temporary fix over the phone until he could call in person. Excellent service all round.
Customer in Medway Posted on 20/07/2023 , work completed 13/07/2023
Looking for the right Lock
Customer Service
Quality
Value
Popped into the shop with a broken lock today looking for help and advice. Thank the Lord I bumped into Dean. He is not only enthusiastic, knowledgeable and extremely professional he is passionate to help you. I explained my issues and within fifteen minutes I was leaving with two new locks six keys and the pleasure of knowing on my doorstep we have this company. Thank you Dean for today and make sure I will definitely use and recommend you.
Martin in Medway Posted on 14/06/2023 , work completed 14/06/2023
Exceptional Service
I attended Blake’s shop today with and old but expensive security lock. Although the lock could not be replaced Dean took the time and trouble to dismantle the lock and rebuild it from other parts he had. Dean is an absolute credit to the company and if other members are as good and dedicated the Blake’s deserve all the success in the world. Well done Dean
Customer in Kent Posted on 09/06/2023 (Reviewer did not use service)
Great service!
Customer Service
Quality
Value
Called them at 9am this morning re a PVC double glazed door out of alignment. Call well handled - and by 11am Cliff Blake had attended and my problem was resolved! Excellent service at a fair price. Well done Blakes!
Customer in Medway Posted on 19/12/2022 , work completed 19/12/2022