Blakes Security Systems Ltd

Popped into the shop with a broken lock today looking for help and advice. Thank the Lord I bumped into Dean. He is not only enthusiastic, knowledgeable and extremely professional he is passionate to help you. I explained my issues and within fifteen minutes I was leaving with two new locks six keys and the pleasure of knowing on my doorstep we have this company. Thank you Dean for today and make sure I will definitely use and recommend you.

I attended Blake’s shop today with and old but expensive security lock. Although the lock could not be replaced Dean took the time and trouble to dismantle the lock and rebuild it from other parts he had. Dean is an absolute credit to the company and if other members are as good and dedicated the Blake’s deserve all the success in the world. Well done Dean

Called them at 9am this morning re a PVC double glazed door out of alignment. Call well handled - and by 11am Cliff Blake had attended and my problem was resolved! Excellent service at a fair price. Well done Blakes!

The locking mechanism on an outside door failed on a Saturday afternoon making the house insecure. My telephone call was answered very quickly and the lady to whom I spoke was very helpful and reassuring, arranging a locksmith's visit for that same afternoon. He arrived very quickly, and immediately diagnosed the fault. He showed us the failed component and offered a choice of replacements. We agreed that he would replace the faulty lock with a high quality 3* British Standard Anti-Bump/Pick/Snap security cylinder. He took the door locking strip to the company workshop and returned extremely quickly with the new locking system installed, together with the number of keys we required. and new handles. This was fitted to the door. He checked that the lock was operating smoothly and that the door was closing snugly. The job was competitively priced for this high-quality product and for the faultless workmanship. The locksmith was friendly and courteous throughout and did not rush the job. I have known this company for 40 years and would give them the highest possible recommendation.

Just wanted to drop a review to say thank you for the service we have been receiving. You are very quick at responding to our emails and queries, it is appreciated as we can then keep our clients in the loop. Also the turnaround to get parts in for us has been great so thank you all to everyone. Thanks from CC Cousins

We commissioned Blakes Security to install a security door. They provided a quotation promptly and came on the agreed date to complete the work in a professional manner.

I called them to fit new locks to secure my mother-in-law's vacant home. They were responsive to the urgency, fitting us into a cancellation and considerate about timing given we had a two hour journey to get there. On the day, Mr Blake arrived promptly. He immediately established that the locks on the rear doors did not need to be changed to make the premises secure, saving us a lot of money. He was efficient in changing the lock on the front door and adjusting the door frame for a better, more secure fit.

Blakes Security supplied 5 exterior Chubb door locks, 2 of which turned out to be faulty (manufacturing error), after notifying them Blakes immediately promised to replace the faulty locks, and they would raise the issue with the manufacturers. Cliff Blake arrived on my doorstep at 7:30 am in Northants. to replace the two faulty locks having driven from the Medway area - a drive of 2hrs. Superb customer care and support.

I had 4 locks replaced. They fitted my work in very quickly and kept me informed when there was a 30 minute delay. The price was very reasonable.

I contacted Blakes in early 2019 to quote on a replacement eight locks in four doors, with a master key system. My first contact with the company was on the phone, and I was impressed by how helpful they were even with a tentative enquiry. Shortly after this conversation I visited the shop on Medway City Estate and was once again impressed with the level of customer service provided - I had lots of questions and care was taken over answering each one. In the following fortnight Blakes visited my home to survey and quote, and the work was carried out within two months - all according to the quote and agreed timeline. Everyone who I dealt with throughout was very polite and helpful, and the work was carried out quickly. Subsequent to the installation I had a problem with one lock on my front door resulting in me being locked out. I called Blakes about this and the owner of the company was on site within an hour - and the problem was fixed permanently. I have nothing but good things to say about Blakes - I'll be returning to them for any and all future security requirements.