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Endorsed by Which?
Blakes Security Systems Ltd
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Blakes Security Systems Ltd, Unit 7 Rochester Court, Anthonys Way Medway City Estate, Rochester, Kent, ME2 4NW View on map
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
Blakes Security Systems Ltd is an established family run business, recognised as approved 24 hour master locksmiths. Over the years we have built an extensive customer base in the domestic, commercial and public sector. We are based in Rochester and operate throughout the South East.
We provide a complete locksmith, security consultancy and installation service. Specialising in burglary prevention, intruder alarm systems, CCTV, access control, door entry systems, master suited locks and UPVC locking mechanisms repairs.
Our shop offers key cutting services. Ranging from domestic household keys to vehicle, safe, antique, church, padlock and security keys. We stock a large range of ironmongery, UPVC locking mechanisms, padlocks, a vast array of door locks, security cylinders and safes.
What we do
Locksmiths
- Emergency locksmith service
Alarm and security equipment installers
- CCTV installation
- Door entry systems
- Access control
- Safe Installation
Security equipment suppliers and manufacturers
- Burglar alarm systems
- CCTV & video equipment
- Intercom systems
Double glazing
- Double glazing repairs
More Services
- upvc spares hardware master suites key cutting safes
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
63 reviews
Recommended
Recommended
by 98% of customers
Sort by
Exceptional Service
I attended Blake’s shop today with and old but expensive security lock. Although the lock could not be replaced Dean took the time and trouble to dismantle the lock and rebuild it from other parts he had. Dean is an absolute credit to the company and if other members are as good and dedicated the Blake’s deserve all the success in the world. Well done Dean
Customer in Kent
(Reviewer did not use service)
Recommended
Great service!
Customer Service
Quality
Value
Called them at 9am this morning re a PVC double glazed door out of alignment. Call well handled - and by 11am Cliff Blake had attended and my problem was resolved! Excellent service at a fair price. Well done Blakes!
Customer in Medway
, work completed
Recommended
A highly professional and trustworthy company
Customer Service
Quality
Value
The locking mechanism on an outside door failed on a Saturday afternoon making the house insecure. My telephone call was answered very quickly and the lady to whom I spoke was very helpful and reassuring, arranging a locksmith's visit for that same afternoon. He arrived very quickly, and immediately diagnosed the fault. He showed us the failed component and offered a choice of replacements. We agreed that he would replace the faulty lock with a high quality 3* British Standard Anti-Bump/Pick/Snap security cylinder. He took the door locking strip to the company workshop and returned extremely quickly with the new locking system installed, together with the number of keys we required. and new handles. This was fitted to the door. He checked that the lock was operating smoothly and that the door was closing snugly. The job was competitively priced for this high-quality product and for the faultless workmanship. The locksmith was friendly and courteous throughout and did not rush the job. I have known this company for 40 years and would give them the highest possible recommendation.
Janine in Medway
, work completed
Recommended
Continuous Good Work
Customer Service
Quality
Value
Just wanted to drop a review to say thank you for the service we have been receiving. You are very quick at responding to our emails and queries, it is appreciated as we can then keep our clients in the loop. Also the turnaround to get parts in for us has been great so thank you all to everyone. Thanks from CC Cousins
Customer in Medway
, work completed
Recommended
Professional, prompt and within the agreed price
Customer Service
Quality
Value
We commissioned Blakes Security to install a security door. They provided a quotation promptly and came on the agreed date to complete the work in a professional manner.
Customer in Kent
, work completed
Recommended
Flexible and Caring
Customer Service
Quality
Value
I called them to fit new locks to secure my mother-in-law's vacant home. They were responsive to the urgency, fitting us into a cancellation and considerate about timing given we had a two hour journey to get there. On the day, Mr Blake arrived promptly. He immediately established that the locks on the rear doors did not need to be changed to make the premises secure, saving us a lot of money. He was efficient in changing the lock on the front door and adjusting the door frame for a better, more secure fit.
Customer in Medway
, work completed
Recommended
Faulty door locks replacement
Customer Service
Quality
Value
Blakes Security supplied 5 exterior Chubb door locks, 2 of which turned out to be faulty (manufacturing error), after notifying them Blakes immediately promised to replace the faulty locks, and they would raise the issue with the manufacturers. Cliff Blake arrived on my doorstep at 7:30 am in Northants. to replace the two faulty locks having driven from the Medway area - a drive of 2hrs. Superb customer care and support.
Robin in Northamptonshire
, work completed
Recommended
Very helpful
Customer Service
Quality
Value
I had 4 locks replaced. They fitted my work in very quickly and kept me informed when there was a 30 minute delay. The price was very reasonable.
Patricia in Medway
, work completed
Recommended
One very happy customer
Customer Service
Quality
Value
I contacted Blakes in early 2019 to quote on a replacement eight locks in four doors, with a master key system. My first contact with the company was on the phone, and I was impressed by how helpful they were even with a tentative enquiry. Shortly after this conversation I visited the shop on Medway City Estate and was once again impressed with the level of customer service provided - I had lots of questions and care was taken over answering each one. In the following fortnight Blakes visited my home to survey and quote, and the work was carried out within two months - all according to the quote and agreed timeline. Everyone who I dealt with throughout was very polite and helpful, and the work was carried out quickly. Subsequent to the installation I had a problem with one lock on my front door resulting in me being locked out. I called Blakes about this and the owner of the company was on site within an hour - and the problem was fixed permanently. I have nothing but good things to say about Blakes - I'll be returning to them for any and all future security requirements.
Customer in Medway
, work completed
Recommended
Get an estimate in writing!
Customer Service
Quality
Value
This company is in my opinion extremely expensive! My advice to anyone wishing to use them is to get an estimate first! And hold them to it! I have been sent an invoice for over £500 for a lock repair! If I had had a typed estimate up front, at least I could have shopped around for more cost effective quotes. The work is done, the lock is working but I do feel as though I’ve been taken advantage of. The customer service is fine, the quality we will just have to keep our fingers crossed. Just saying.
Customer in Medway
, work completed