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BlockBusters Drainage and Plumbing Services

4.9

199 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

DECEMBER 2023

About

With over 30 years in the drainage and plumbing industry, BlockBusters are true experts in the field.

Emergency plumber? BlockBusters are there when you need them, with engineers on call 24/7 to help you get back on track.

BlockBusters offer a comprehensive range of drainage and plumbing services, including drain unblocking, CCTV drain surveys, pipe lining, irrigation systems, sewer cleaning, soakaways, septic tanks, as well as water leak detection, drain installation and Saniflo maintenance.

Trading Standards approved, BlockBusters offer a professional and friendly service with a response within the hour!

What we do

  • Drain clearance contractors

    • CCTV drain surveys
    • Drain and sewer services
    • Drain installation
    • Emergency drain clearance service
    • Septic tank installation and repairs
    • Blocked drains
    • Gutter clearance
  • Plumbers

    • Emergency plumbing services
  • Cleaning services

  • More Services

    • sewer cleaning
    • water main repairs
    • saniflo
    • excavation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
199 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Great job
Customer Service
Quality
Value
Terry called on time and immediately got to work. Within the hour was all done - nice guy, no fuss, worked tidy and gave some useful advice too. Really appreciate his help, and also that of Rosanna at HQ too for dealing with the admin. Definitely recommend.
Customer in West Sussex Posted on 12/02/2024 , work completed 09/02/2024
Excellent Service
Customer Service
Quality
Value
I placed the call late afternoon having discovered a severely blocked sewage system from our factory. I was given the options of a visit that evening or first thing the following day and opted for the later. The engineer, Jamie, arrived promptly on what was a cold and unpleasant morning and immediately started to investigate. Jamie explained what he was going to do and kept me informed throughout. Long story short, it was not as straightforward as first thought but through Jamie's perseverance and ingenuity he managed to clear the blockage and flush the system. Great service from the first call to completion of the job.
Customer in East Sussex Posted on 25/01/2024 , work completed 17/01/2024
Blocked drain cleared by Blockbuster
Customer Service
Quality
Value
On phoning Blockbuster they explained their rates, which I think are very reasonable & gave an approximate time they'd visit me. Their engineer Sam phoned me to say when he'd arrive. Sam thoroughly inspected drains outside my flat & soon explained the problem & how he would cure it with CCTV & high pressure water blasting. Sam was very friendly, polite, informative & professional & had soon cleared the blockage, which had caused waste to back up in my bath & toilet. Unexpectedly, Sam then thoroughly cleaned my bath and toilet & ensured all drains were working well. I would highly recommend Sam & Blockbuster. Excellent service.
Customer in East Sussex Posted on 29/09/2023 , work completed 27/09/2023
The trader replied (on 03/10/2023)
Thankyou for these kind words about our engineer Sam and the company! This has been noted and we are happy to of had this issue resolved for you.
Super efficient and helpful
Customer Service
Quality
Value
Both chaps who attended were super polite and efficient. First appointment was the same day which was brilliant as I had a really smelly blocked drain. They called in advance and sorted the problem very quickly. Explained what was happening and what I could do in the future. Left the place tidy and fully working. Second visit was a drain inspection. Again very polite and friendly guy who explained what he was doing and what the issue was. Left the place tidy and smiling. Great service. I would use them again and highly recommend
Customer in Brighton and Hove Posted on 07/09/2023 , work completed 06/09/2023
The trader replied (on 28/09/2023)
Good Morning Thankyou so much for this amazing review! We are pleased to of been able to help you with this issue.
Very good service
Customer Service
Quality
Value
We have used BlockBusters a few times, both at home and for my business. They are very efficient, make themselves available as quickly as possible, and always exceed expectations. Their engineers are communicative, polite, helpful and effective, getting on with the job in a way that leaves you reassured about the quality of their work. Their charging structure is clear and straightforward. Their office staff are friendly, polite and helpful. I really do recommend them.
Customer in Surrey Posted on 31/08/2023 , work completed 29/08/2023
The trader replied (on 29/09/2023)
Thankyou for your honest and kind words. We appreciate this and will always meet to your expectations.
Great service, great work
Customer Service
Quality
Value
Following the initial contact with a very friendly lady, Michael arrived the same day as promised. In terrible weather, he cleared the blocked toilet, shower and drain. Following a camera survey, further concealed inspection hatches were discovered with further blockages. These were also swiftly dealt with. We found Michael to be courteous, very thorough and hardworking. The price charged was as quoted and great value for time the taken and work completed. This was excellent work and we were very pleased. We would not hesitate in recommending BlockBusters drainage and plumbing services.
Raymond and Patricia in East Sussex Posted on 02/08/2023 , work completed 02/08/2023
The trader replied (on 28/09/2023)
Thankyou so much Raymond and Patricia for your kind words! We are glad to of resolved the problem for you.
Checked Drain for blockage & refered to the Water Company
Customer Service
Quality
Value
Excellent service engineer was very polite & helpful would reccomend this Company to friends without a doubt.
Customer in East Sussex Posted on 31/07/2023 , work completed 20/07/2023
The trader replied (on 28/09/2023)
Thankyou very much for your lovely words and for recommending our company we take pride in what we do.
Blocked drain in back garden.
From the minute I contacted the company my problem was dealt with very efficiently. I felt valued as a customer and I was made to feel confident that the problem would be solved. A date was arranged for the 5th June and James the engineer arrived promptly having given me details of his whereabouts and timings. He explained in detail what he was going to do and carried out the work. The problem was then rectified. He then arranged for a CCTV camera to come and look to see if there was an underlying problem. On the 14th June, another engineer came to carry out the survey. This was carried out very efficiently all the while explaining what he was doing. He was very courteous and polite. In fact, the report that followed said that there didn’t appear to be an underlying problem and that the drains had been well cleaned and any debris removed. To date, I haven’t had any more problems. I wouldn’t hesitate to use this company again and would indeed recommend them to other people. I wish them every success because they deserve it.
Customer in West Sussex Posted on 31/07/2023 (Reviewer did not use service)
The trader replied (on 28/09/2023)
Good Morning, Thankyou so much for these amazing words and details on what we carried out! Like all of our engineers James is professional and will go the extra mile to make sure you are happy with our services!
Blocked Drain
Customer Service
Quality
Value
I wanted to say how impressed I was by the work carried out by Rhys and Connor who work for Blockbusters. They were extremly polite and professional. It was immediatly apparent that they were both well informed about what was needed and this instilled a great sense of confidence in me. I know nothing about drains etc so it was very important for me that I could trust what was being said and advised. This was most certainly the case. As a result I would have no hesitation in recommending BlockBusters and would like to thank them very much for the efficient way they addressed and resolved the problem.
Customer in Brighton and Hove Posted on 29/06/2023 , work completed 22/06/2023
The trader replied (on 28/09/2023)
We are glad to of been able to resolve your problem quickly and efficiently, Thankyou for your words your opinion matters to us and it goes a long way for our company.
Highly recommended
Customer Service
Quality
Value
I called up BlockBusters Drainage and Plumbing Services with an urgent issue of an over flowing drain. They were extremely busy, after all the freezing weather and impact on peoples drains and plumbing, but reception were polite and couldn’t seem to do enough to ensure that the problem was dealt with that day. They kept in touch we me throughout the day and I was aware they stopped work at 8pm. At 8pm James called me and said he was 30 minutes away. He was working here in pitch black other than his torch in the rain for over 35 minutes. He was incredibly courteous, went over and beyond his work hours to help me. It is staff like James and a friendly, helpful reception team that would ensure that I not only use BlockBusters again…. but would highly recommend them.
Customer in West Sussex Posted on 22/12/2022 , work completed 19/12/2022
The trader replied (on 28/09/2023)
Good Morning, Thankyou for your lovely words and compliment about our engineer James, We are dedicated to the job and will always go that extra mile.