BlockBusters Drainage and Plumbing Services

I had a blocked pipe from the kitchen waste in a 3rd floor flat in Eastbourne. The blocked pipe was some 15 metres long to the main external pipe. One local plumber had tried to clear it but gave up. I called Blockbusters and had an operative call within two hours. The Blockbuster operative Michael quickly assessed the problem, suggested I remove a section of floorboarding to give him access to the pipe and rebooked to call the following day. No charge for the initial call-out which is really good. Michael returned the following day and cleared the blocked pipework, flushing it all through before pressure testing and cleaning up. All this within an hour - Michael was knowledgeable on the problem, professional and highly efficient as well as being an extremely polite and personable young man.

From Rosanna on the phone to Colin who came out from Block Busters to clear a blocked drain for me, everyone was so friendly and efficient. The job wasn't easy but Colin was very patient and persevered. Pleasant all the time, offered good advice and was very professional. I wouldn't hesitate in recommending Block Busters to anyone. Thank you so much. Regards Ann

I had a blocked sewer and had tried to remedy it myself using drain rods and unfortunately 1 come off and got stuck! I wasn’t sure of the locations of the drains as I am quite rural and some were covered in gravel. A young man arrived named Connor who quickly found the locations unblocked drain and retrieved drain rod! He was very friendly and professional I can highly recommend this company.

I had a blocked drain outside and as our plumber was unavailable, I contacted Blockbusters after reading their excellent reviews on ‘Buy With Confidence’. I’d never used Blockbusters before, but I rang them and their customer service was great - very friendly, very clear and very transparent. I only had to wait a couple of hours before Jamie from Blockbusters arrived to do the job. He was really helpful, professional and reassuring, and the drain was cleared (and checked) in no time. Top marks!

Jason & Ted attended site over the Christmas holidays. The Junior playground had a history of extreme flooding during heavy rainfall which would obstruct main entrances & exits to that side of the school causing, issues and disruption. This had been an ongoing issue. The team put in extra hours and even an extra days work to crack it. Since then, all ACO channels drain away like a dream. One teacher who has been here 20+ years, says she has never seen it drain away like it does now. The team always kept me in the loop with what was happening, with live cam views and constant 'in person' progress updates. Post works, I also received a comprehensive CCTV report that was easy to read and understand as well as a quote for remedial follow up works. We will 100% use Blockbusters again, going forward. As a premises manager, they gave me one less thing to worry about. Outstanding stuff.

Excellent service Rosanna on phone kind on the phone and arranged a time with the out of hours team. Terry called ahead and turned up when he said he would. Dealt with the blockage (on neighbours property) calmly and efficiently. Gave a clear explanation and advice. As far as I can tell they cost about the same as everyone but made a stressful experience massively better, which is something beyond a simple price.

A mains water pipe burst in our drive. Blockbuster were recommended by a local builder and they sent an engineer to assess the issue. We were impressed by the engineer and, a few days later we received a quote for the repair work. The quote was competitive and we proceeded with them. They were able to get the work done quickly which was important due to our driveway being waterlogged. They called on the day to let us know they were about to arrive and completed the work on time, leaving the area immaculate. Their repairs come with a guarantee and we highly recommend them.

I had a blocked main drain with sewage coming out of the manhole cover. I was badly let down by another company who said they would come within 4 hours, but didn’t turn up and didn’t bother telling me. Blockbusters came to my rescue at short notice on a Saturday afternoon. The lady in the central switchboard was really helpful, understood the problem and flagged it as an emergency call. The engineer arrived 2 hours later. Sam was cheerful, professional and reassuring. He sorted the problem in 20 minutes. I was so relieved. Blockbusters were also half the price of the other company. I highly recommend Blockbusters service and people. Thank you.

Terry called on time and immediately got to work. Within the hour was all done - nice guy, no fuss, worked tidy and gave some useful advice too. Really appreciate his help, and also that of Rosanna at HQ too for dealing with the admin. Definitely recommend.

I placed the call late afternoon having discovered a severely blocked sewage system from our factory. I was given the options of a visit that evening or first thing the following day and opted for the later. The engineer, Jamie, arrived promptly on what was a cold and unpleasant morning and immediately started to investigate. Jamie explained what he was going to do and kept me informed throughout. Long story short, it was not as straightforward as first thought but through Jamie's perseverance and ingenuity he managed to clear the blockage and flush the system. Great service from the first call to completion of the job.