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Trusted Traders

Blue Flame Gas Solutions Ltd

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5.0

99 Reviews

About

Blue Flame Gas Solutions Ltd is a small well established family run business covering all South Wales.

We at Blue Flame Gas Solutions have been voted "Wales Heating Intaller for 2016" and are very proud of being recognised and presented with this award. We are pleased to annouce we have won this award again for 2017 and the second year running

The business was started by Garry Lloyd who has over 20 years experience and a time served British Gas engineer, during this time he was lead engineer and the highest performing engineer within South Wales and the West

As a small business we aspire to obtain 100% customer satisfaction and our ethos is "We are large enough to cope but small enough to care"
We will:-
* Install the correct system for your home
* Carry out a survey and consultation on what system best suits your needs
* Provide a professional and efficient installation.
* Fast turnaround on providing competitive quotations
* 10 years parts and labour guarantee available on all new boilers

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Underfloor heating
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • More Services

    • thermostats gas leaks

Customer reviews

Reviews summary

5.0
99 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Reliable and Professional
Customer Service
Quality
Value
I am a landlord and have been using been using Blue Flame for about 18 months after being let down by a previous Gas Safe Engineer. I have used Blue Flame for boiler services, gas safety certificates, gas connection, and now a complete overhaul of a leaking older central heating system, which is now like new. I have no hesitation in recommending Blue Flame, Garry and the Lads for their quality workmanship, civility and cleanliness.
ALAN KENTON10/04/2018
The trader replied (on 26/04/2018)
Hi Alan, thanks for your kind feedback very much appreciated glad we have been able to help and we appreciate the on-going business. Best Wishes Garry-Blue Flame
A Job Well Done
Customer Service
Quality
Value
A Job Well Done We returned from holiday to a freezing cold house and ultimately a condemned boiler. So pleased we found, via the boiler manufacturers website, Blue Flame Gas Solutions. Garry came round within 3 hours of our initial call and suggested repositioning the new boiler, accordingly he gave us a very competitive quote for all the parts & labour involved. The lads arrived right on the expected time and proceeded to protect all the areas where they were going to be working. They got on with the job in a professional manner. We were very pleased with their work ethics and the outcome of the installation. Throughout they were polite and courteous. Would highly recommend them to anyone needing a replacement or maintenance. With thanks to Gary, Leon & Gideon for their prompt and excellent service. David 15/04/2018
Which? Trusted Traders Consumer10/04/2018
The trader replied (on 26/04/2018)
Hi David and Beryl, Thanks very much for your kind and detailed review, And in pointing out how your overall experience with us has been a positive one. Thanks again.! Best Wishes Garry-Blue Flame
Professional , Excellent job.
Customer Service
Quality
Value
The service was excellent from quote to finish. The team arrived on time and covered the place in protective sheets which was much appreciated . They were polite and professional and the finished job was perfect. Would certainly recommend .
Freezer27/03/2018
The trader replied (on 09/04/2018)
Dear customer, thanks very much for your kind 5⭐️star review, very happy that you have been pleased with our services and also pointing out how we protect customers property with protective sheets. Thanks! Kind Regards Garry-Blue Flame
Polite and Courteous
Customer Service
Quality
Value
Not at all pushy - discussed what we wanted - made recommendations and left us to it. Turned up on time as they said they would - very important. Polite, courteous workers who cleaned up after themselves. Very pleased with product now it's up and working.
Robert, Mid Glamorgan12/03/2018
The trader replied (on 09/04/2018)
Hi Robert, thanks very much for taking time to leave us a 5⭐️star review. Thanks for sharing your experiences with us and others "Not at all pushy"..!! Thanks Robert Kind Regards Garry-Blue Flame
Amazing
Customer Service
Quality
Value
Very professional, courteous, respectful tradesmen, amazing job, very clean, informative & helpful. Everything as promised.
Tracy, Mid Glamorgan05/03/2018
The trader replied (on 16/03/2018)
Hi Tracy. Thank for your kind feedback..."Everything as Promised". Thanks :) Kind Regards Garry-Blue Flame
My review
Customer Service
Quality
Value
Very impressed, prompt service, will use them again.
Alun, Mid Glamorgan05/03/2018
The trader replied (on 16/03/2018)
Thanks Alun for feedback much appreciated. Kind Regards Garry-Blue Flame
Clean and efficient
Customer Service
Quality
Value
Excellent service and easy to deal with from quote to completion.
Simon 01/02/2018
The trader replied (on 16/03/2018)
Hi Simon. Thanks for feedback glad you experience with us was an excellent one... Kind Regards Garry-Blue Flame
Polite & Professional!!
Customer Service
Quality
Value
Polite and professional from initial telephone conversation to boiler installation. Punctual, hardworking and efficient. Thank you Garry, Leon & Gideon for your professionalism and excellent customer service.
Jackie23/01/2018
The trader replied (on 16/03/2018)
Hi Jackie. Thanks very much for your kind feedback very much appreciated and lovely to hear. Kind Regards Garry-Blue Flame
Great Company
Customer Service
Quality
Value
A great company to deal with, Gary provided a competitive quote, very detailed outlining all the work within one day of site inspection. Very professional company, I had 2 radiators and a new boiler fitted to high degree of quality. I have no regrets on hiring Gary and his team, highly recommended and 1st class.
Dean, Mid Glamorgan17/01/2018
The trader replied (on 16/03/2018)
Hi Dean. Thanks for your detailed and positive feedback much appreciated. Kind Regards Garry-Blue Flame
Hero's to the rescue
Customer Service
Quality
Value
Our boiler had been misbehaving but we were off to Benidorm for Xmas, decided to wait until we had come back to get it fixed, bad move. Came home with flu virus and a boiler that had completely deceased. Contacted Blue Flame, Garry came to time, arranged everything. What a pleasure to deal with, in no time at all I have a new boiler installed and a lovely warm home. The work was very professional and the fitter Leon cleaned up, you wouldn't have known anyone had been working there. I would recommend this young firm for not only professional attitude but also the friendly way that things are handled, you are more than a number.
Kay Luker07/01/2018
The trader replied (on 16/03/2018)
Hi Kay. Thanks for your kind feedback glad we could help you in your difficult circumstances....love the caption. "Heroes to the Rescue" :) Kind Regards Garry-Blue Flame