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Blue Flame Gas Solutions Limited

5.0

117 Reviews

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Organisations and Awards

Apr 2019

About

Blue Flame Gas Solutions Ltd is a small well established family run business covering all South Wales.

We at Blue Flame Gas Solutions have been voted "Wales Heating Intaller for 2016" and are very proud of being recognised and presented with this award. We are pleased to annouce we have won this award again for 2017 and the second year running

The business was started by Garry Lloyd who has over 20 years experience and a time served British Gas engineer, during this time he was lead engineer and the highest performing engineer within South Wales and the West

As a small business we aspire to obtain 100% customer satisfaction and our ethos is "We are large enough to cope but small enough to care"
We will:-
* Install the correct system for your home
* Carry out a survey and consultation on what system best suits your needs
* Provide a professional and efficient installation.
* Fast turnaround on providing competitive quotations
* 10 years parts and labour guarantee available on all new boilers

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Underfloor heating
    • Radiators and central heating

  • Heating contractors

    • Central heating systems (installation and servicing)

  • More Services

    • thermostats gas leaks

My work

Customer reviews

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5.0
117 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Recommended

Recommended

by 100% of customers
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Perfect job
Customer Service
Quality
Value
We got a reminder message a day before the work was scheduled. They came on time, laid a protector sheet all over the floor to keep our house tidy. They have good problem-solving skills (replacing the cracked roof tiles). Very happily recommend them to others.
Gabor, Mid Glamorgan Posted on 20/06/2016 , work completed 20/06/2016
Recommended
The trader replied (on 25/07/2017)
We really appreciate you taking the time to leave a posting and positive feedback. Garry and his team are pleased to know you found being contact ahead of installation beneficial and all aspects of the installation process a positive experience with your home and belongings being treated with respect. We take great pride in our workmanship and Garry is fully committed to customer care and going that extra mile, so thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent job
Customer Service
Quality
Value
Very prompt and professional, also explained in detail of the work carried out. Very friendly and trustworthy company.
Andrew, Mid Glamorgan Posted on 20/06/2016 , work completed 20/06/2016
Recommended
The trader replied (on 25/07/2017)
Thank you for taking the time and leaving positive feedback on your own personal experience. Garry and his team are delighted to know you found all aspects of the work being undertaken in a friendly and professional manner, plus any detail being discussed with you throughout. Garry truly appreciates your reccomendation and acknowledgment of how friendly and trustworthy we are as a Company, so thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
An Excellent Team
Customer Service
Quality
Value
Work carried out in a most professional manner. Everything left in a clean and tidy manner. Took time to discuss different aspects of the work, and how it operated.
John, Mid Glamorgan Posted on 15/06/2016 , work completed 15/06/2016
Recommended
The trader replied (on 25/07/2017)
We are grateful you have taken the time to leave positive feedback on your own personal experience. Garry and his team are pleased to know you found all aspects of thier work was carried out in a proffisional manner and he took time to ensure all aspects of the installation process discussed in detail. Your recommendation on the workmanship is truely appreciated as Garry is committed to going that extra mile, so thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
New boiler and radiators
Customer Service
Quality
Value
Excellent work, nice and clean looks neat and tidy. explained the boiler work. No problems. already Reccomedation. Can't fault
Lino, Pontyclun Posted on 08/06/2016 , work completed 08/06/2016
Recommended
The trader replied (on 25/07/2017)
Garry and the team thank you taking the time to leave positive feedback on your own personal experience. We are pleased you found all areas of the workmanship being described as 'excellent' and the boiler system being explained in detail prior to completion. Your recommendation as 'couldn't fault' is truely appreciated by Garry as he is committed to customer care and going that extra mile, so thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Very efficient, clean & pleasant
Customer Service
Quality
Value
Garry and his tram installed a new gas boiler with filters and flue etc. They worked efficiently and cleanly and carried out an excellent job ahead of schedule. I have no hesitation in recommending them.
Gareth, Mid Glamorgan Posted on 02/06/2016 , work completed 02/06/2016
Recommended
The trader replied (on 25/07/2017)
Thank you for taking the time to leave positive feedback on your own personal experience. Garry and his team are pleased you found the team to be efficient and friendly, completing work in advance of original schedule. Your acknowledgement of the excellent workmanship is truely appreciated as Garry is committed to customer care and going that extra mile, so thank you for the reccomendation and choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Through and professional
Customer Service
Quality
Value
As promised Blue Flame arrived exactly on time and three "gentlemen" set about their work in a methodical and professional way. They each answered any questions raised throughout the day and finished at 5pm but only after they had cleaned up and explained how to operate the boiler. I will certainly recommend Blue Flame to all my friends.
Kevin, Mid Glamorgan Posted on 26/05/2016 , work completed 26/05/2016
Recommended
The trader replied (on 25/07/2017)
Really appreciate that you have taken the time to leave positive feedback on your own personal experience. Garry and his team are delighted to know you were impressed by the team arriving promptly, taking time out to discuss any issues along the way. And keeping the disruption in your homeboy a minimum. Your acknowledgement on their proffesional workmanship and ethics is truely appreciated as Garry is committed to customer care and going that extra mile, so thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent service
Customer Service
Quality
Value
The service provided was first class. They arrived when they said they would. The work was completed well within the timescale. The team was friendly and polite. The work carried out was of a high standard. The workplace was left clean and tidy. Excellent service. I would be more than happy to recommend Blue Flame.
Wayne, Mid Glamorgan Posted on 23/05/2016 , work completed 23/05/2016
Recommended
The trader replied (on 25/07/2017)
We really appreciate that you have for taken the time to leave positive feedback on your own personal experience on the installation process. Garry was delighted to know you describe all aspects of their workmanship as 'first class' exceeding any expectations. Your acknowledgement on the friendliness of the team and where they ensured your home was left as found is truely appreciated. Garry is committed to customer care and going that extra mile and appreciates your reccomendation to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Brilliant, prompt & professional
Customer Service
Quality
Value
The pre-visit was presented with knowledge, vision and understanding of my concerns and wishes. I received 4 other quotes, some cheaper and some dearer. After full consideration of all the information received, Blue Flame Solutions was undoubtedly the best. A company run by a very professional individual.
Elaine, Mid Glamorgan Posted on 20/05/2016 , work completed 20/05/2016
Recommended
The trader replied (on 25/07/2017)
Thank you Elaine for your posting and the high reccomendation of our Company to other epic, having such positive feedback of your own personal experience is invaluable. Garry was delighted you found his expertise and understanding of your needs were a deciding factor in you choosing Blue Fame above all others, and your recommendation of us being described as 'undoubtably the best' such a high accolade, so thank you for trusting in us and a big thank you from us all at Blue Flame Gas Solutions Kind regards Julie Lloyd Admin support.
Brilliant job
Customer Service
Quality
Value
Gary & his team were professional and carried out the work to a very high standard. They protected all surfaces and there was no mess anywhere, you wouldn't have known they had carried out the work. Would thoroughly recommend Blue Flame Gas Solutions.
James, Mid Glamorgan Posted on 17/05/2016 , work completed 17/05/2016
Recommended
The trader replied (on 25/07/2017)
Thank you for taking the time and leaving positive feedback on your own personal experience. Garry and his team are delighted to know you found all work was carried out to a high standard, with your home being respected and left with the minimum of disruption.. Your acknowledgement of the excellent workmanship is truely appreciated as Garry is committed to his customers and going that extra mile, so thank you for your recommendation to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent service
Customer Service
Quality
Value
Good communication/work ethic and reliable. Would not hesitate in recommending to anybody.
Ian, Mid Glamorgan Posted on 09/05/2016 , work completed 09/05/2016
Recommended
The trader replied (on 25/07/2017)
Thank you for taking the time to leave your positive feedback on your own personal experience. We are pleased you found Garry and his teams reliability and work ethics to a high standarrd, as they take great pride in thier workmanship and going that extra mile. So we thank you for your recommendation and choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
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