Endorsed by Which?

Blue Flame Gas Solutions Limited

5.0

125 Reviews

Opening Hours
Today - 07:00–18:00
  • Monday 07:00–18:00
  • Tuesday 07:00–18:00
  • Wednesday 07:00–18:00
  • Thursday 07:00–18:00
  • Friday 07:00–18:00
  • Saturday 08:00–17:00
  • Sunday 09:00–13:00

Organisations and Awards

Apr 2019

About

➡️ Blue Flame Gas Solutions is a trusted, family-run boiler and heating company established in 2015, proudly serving RCT, Llantrisant, Pontyclun, Bridgend, Cardiff and surrounding areas.

Founded by former British Gas lead engineer Garry Lloyd, who brings over 25 years’ industry experience, our award-winning team delivers expert workmanship with genuine, personal service.

✔️ Our background in repairing thousands of boilers gives us a deeper understanding of every system we install.

✅ Wales Heating Installer of the Year 2016/17 and 2017/18

We’re large enough to cope, but small enough to care.

✔ New boiler installations and replacements
✔ Free 1st year service with all new boilers
✔ Free Silver Cover for the first year – See Website
✔ Electronic job booking and annual service reminders
✔ Fast, friendly quotes and honest advice

Trusted by hundreds of happy customers with 5⭐️ star reviews on Google, Trustpilot and Which? – providing reliable heating solutions for over 10 years.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Underfloor heating
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • More Services

    • thermostats gas leaks

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
125 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
True professionals
Customer Service
Quality
Value
The job entailed changing a boiler and fitting nine new radiators. The work commenced on the date agreed and finished ahead of schedule. The workforce were punctual, polite and worked diligently until the work was completed. Their work throughout was carried out in a very tidy and friendly manner. I would have no hesitation in recommending this company. I.e. BlueFlame Gas Solutions.
Which? Trusted Traders Consumer Posted on 13/06/2017 , work completed 13/06/2017
The trader replied (on 25/07/2017)
Thank you for taking the time to leave such positive feedback, it's always good to hear your own personal experience of the installation process where on this occasion we replaced your boiler system and fitted 9 radiators. Garry and his team are really pleased to know you found they worked dilligentltly throughout, how you acknowledge how friendly the team are but also how the work was completed ahead of schedule with extra care taken to ensure any mess in your home kept to a minimum. We really appreciate your review and would like to thank you for choosing Blue Flame Gas Solutions. Kind regards Julie Lloyd Admin support.
Brilliant job
Customer Service
Quality
Value
Done a very good job. Would recommend them any time.
Margaret, Mid Glamorgan Posted on 06/07/2017 , work completed 06/07/2017
The trader replied (on 09/08/2017)
Hi Margaret. Thank you for the hospitality and also in choosing us over other larger and more established businesses/companies.... Thanks again for your trust and support in local business...much appreciated... Kind Regards Garry BFGS Ltd
Excellent service
Customer Service
Quality
Value
Work carried out quickly & efficiently. All queries answered in full and Tim taken to fully explain. This was second visit and it re-enforced first good impression. Fully Recommended.
Kenneth, Mid Glamorgan Posted on 08/08/2017 , work completed 08/08/2017
The trader replied (on 16/03/2018)
Hi Kenneth. Thanks for your feedback an on-going business with us. Kind Regards Garry-Blue Flame
New Boiler and Shower
Customer Service
Quality
Value
Garry and the team were professional and polite from initial consultation to job finish. I would certainly recommend, they did a fantastic job taking out an ancient power max boiler and replacing with a Worcester boiler. Good value for money too.
Elaine, Mid Glamorgan Posted on 19/09/2017 , work completed 19/09/2017
Top job by top people
Customer Service
Quality
Value
Really impressed with Gary and his team from quote stage to completed project. Would recommend to anyone.
Steve, South Glamorgan Posted on 19/09/2017 , work completed 19/09/2017
The trader replied (on 16/03/2018)
Hi Steve. Thank very much for excellent feedback...love the caption. "Top job by top people"....:) Kind Regards Garry-Blue Flame
Polite & Professional!!
Customer Service
Quality
Value
Polite and professional from initial telephone conversation to boiler installation. Punctual, hardworking and efficient. Thank you Garry, Leon & Gideon for your professionalism and excellent customer service.
Jackie Posted on 23/01/2018 , work completed 23/01/2018
The trader replied (on 16/03/2018)
Hi Jackie. Thanks very much for your kind feedback very much appreciated and lovely to hear. Kind Regards Garry-Blue Flame
Excellent job
Customer Service
Quality
Value
Gary & team are exceptional. The work carried out is second to none, with nothing too much trouble. Would thoroughly recommend them.
Clive, Mid Glamorgan Posted on 25/10/2017 , work completed 25/10/2017
The trader replied (on 16/03/2018)
Hi Clive. Thanks for the feedback much appreciated...love the caption. "Second to None". Thanks Clive Kind Regards Garry-Blue Flame
Great Company
Customer Service
Quality
Value
A great company to deal with, Gary provided a competitive quote, very detailed outlining all the work within one day of site inspection. Very professional company, I had 2 radiators and a new boiler fitted to high degree of quality. I have no regrets on hiring Gary and his team, highly recommended and 1st class.
Dean, Mid Glamorgan Posted on 17/01/2018 , work completed 17/01/2018
The trader replied (on 16/03/2018)
Hi Dean. Thanks for your detailed and positive feedback much appreciated. Kind Regards Garry-Blue Flame
Brilliant job
Customer Service
Quality
Value
Prompt service, pleasant workmen, efficient, helpful, and clean workers, would certainly recommend them, and use them in future. Exceeded expectations.
Jean, Mid Glamorgan Posted on 21/05/2018 , work completed 21/05/2018
The trader replied (on 08/10/2025)
Thanks for the lovely 5⭐️ review — really appreciate you taking the time to leave it. Nice to look back on the early days and see reviews like this and glad to have you on our service contract. Your support genuinely helped shape our business - so thank you, Jean! The team #BlueFlameGas
Great Work, Reliable & Competively priced
Customer Service
Quality
Value
I asked Garry to come and give us a quote following me having a quote from another well known company. He came out himself to give the quote and there was no sales men just a decent guy coming out to inspect the job. He then emailed me a quote with which I was more than happy with the quote as he had beaten the other company by £800 which with them included giving me £200 off for the old boiler. I contacted Garry on the Saturday. The Monday he came out inspected the job and give me a quote all within a few hours. Garry agreed to come and do the job on the Friday for me as we had been without heating explaining that he had already committed to another job for 2 days. On Friday they arrived promptly as agreed and competed the job. We had a 30 year old boiler removed and a new boiler fitted including having to change the location of the flue. The team cleaned up as they worked and ensured that there was no mess left. Before he left he ensured that he showed us how to use the system and as we do not use the timer did not over complicate things when showing us how to use our new system. I cannot recommend Garry and his team enough. They are honest, hard working and reliable guys who are also very friendly. With the weather that we had we were expecting there to be a delay because part of the work required them to be outside but they did not and knuckled down and got the work done. We are more than happy with our new system and cannot recommend these guys enough.
Sbowen Posted on 13/10/2018 , work completed 13/10/2018
The trader replied (on 08/10/2025)
➡️ Thanks for taking the time to leave such a detailed 5⭐️ review — really appreciate it! Can’t believe how far back that one goes, but I remember the job well. Glad we could help get your heating sorted quickly back then — your support in those early days meant a lot to us. Thank you! The team #BlueFlameGas
Installation of Viessman Vitodens 222f 35kw boiler
Customer Service
Quality
Value
Blue flame Gas Solutions were recommended to me by a work colleague who was very impressed by the approach and workmanship of Garry Lloyd the engineer/owner. When I phoned Garry, he was polite and offered to visit me immediately. During our discussions about possibly changing the present boiler, mainly because it was not powerful enough to supply heating and hot water to my fairly large house, he was very informative and helpful with his advice and I never once felt that he was bluffing in order to get the job. Consequently, due to his lovely attitude and patience, both at my house and on the phone on several occasions, we came to an agreement to install a state of the art Viessman Vitodens 222f 35kw boiler which was a big job, but appreciate now it was well worth the cost as I have a comfortable warm home and ample supply of hot water. As both my wife and I work in the daytime, I felt at ease leaving Garry and his colleague Leon Rowlands in the house. They were both here early every morning and worked until 6pm to get the job done as it was promising cold weather in the forthcoming days. Towards the end of the installation, while Deon cleaned up, Garry very patiently spent well over an hour going through the instructions manual with both of us. The installation is impeccable, and the whole work area was left in a tidier state than when they started. I would have no hesitation in using these two again and highly recommend them to anyone wishing to have work done.
Customer in Cardiff Posted on 30/01/2019 , work completed 30/01/2019
The trader replied (on 08/10/2025)
Hi, Thanks so much for the detailed 5⭐️ review — really appreciate it. That was a big install at the time, and it’s great to know the system’s still going strong and we service annually for you. Your support back then genuinely meant a lot to us, so thank you! ✔️ The team #BlueFlameGas
New boiler fitting
Customer Service
Quality
Value
Excellent experience with Garry and leon. Incredibly skilled engineers and genuinly nice blokes. the quality of their work was fantastic so much attention to detail. Went above and beyond what I asked doing additional work which included fitting a new drain pipe from my boiler as the old pipe looked tatty and was loose and fixing a radiator which had been plumbed incorrectly. These were done at no extra charge either. Garry is very much a perfectionist with his work so he wanted to ensure everything was spot on. The new boiler has also been piped up beautifully thanks to Leon and the difference in my heating now is unreal. Will be having them back to fit new radiators next. If your looking for an honest skilled tradesman you won't go wrong with blue flame. Would recommend to anyone thanks again lads
Customer in Rhondda Cynon Taff Posted on 13/02/2019 , work completed 12/02/2019
The trader replied (on 08/10/2025)
Thanks for taking the time to leave a 5⭐️ review — really appreciate it! Can’t believe how far back that one goes, but great to hear you were happy with everything. Jobs like that helped shape the business in the early years, so thank you! The team #BlueFlameGas
Brilliant job
Customer Service
Quality
Value
I would recommend this firm and the fitters who put the boiler in to anybody. No mess, cleaned up everything after them and did a professional job.
G, Mid Glamorgan Posted on 26/09/2018 , work completed 26/09/2018
The trader replied (on 08/10/2025)
Thanks for taking the time to leave a 5⭐️ review — really appreciate it! Feels like a lifetime ago now, but great to hear you were happy with the work and finish. Your support back then genuinely helped us build what Blue Flame is today, so thank you. The team #BlueFlameGas
Excellent service
Customer Service
Quality
Value
We urgently needed our boiler replaced and was extremely happy with the price and service. The work was done quickly and Gary was very clean and tidy. Excellent service would definitely recommend.
Customer in Rhondda Cynon Taff Posted on 16/09/2025 , work completed 21/02/2025
The trader replied (on 08/10/2025)
Thanks so much for your kind words! ✔️ We’re really pleased you were happy with the new boiler installation and the tidy finish — our engineers always aim to deliver quick, clean and reliable service across Rhondda Cynon Taff. Your recommendation means a lot to us. The team #BlueFlameGas
New boiler and radiators
Customer Service
Quality
Value
Excellent work, nice and clean looks neat and tidy. explained the boiler work. No problems. already Reccomedation. Can't fault
Lino, Pontyclun Posted on 08/06/2016 , work completed 08/06/2016
The trader replied (on 25/07/2017)
Garry and the team thank you taking the time to leave positive feedback on your own personal experience. We are pleased you found all areas of the workmanship being described as 'excellent' and the boiler system being explained in detail prior to completion. Your recommendation as 'couldn't fault' is truely appreciated by Garry as he is committed to customer care and going that extra mile, so thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Installed new boiler
Customer Service
Quality
Value
Boiler had be moved from downstairs and a new one was installed upstairs. Also put a few radiators in too. Very happy with work, they were excellent from start to finish.
Rob, Porth Posted on 01/09/2015 , work completed 01/09/2015
The trader replied (on 06/07/2017)
We really appreciate your positive feedback on your personal experience throughout the installation process. Garry and his team really value your feedback and so pleased to know you were delighted with the quality of work carried out from the start to completion of installation. We thank you for the recommendation and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
An excellent job
Customer Service
Quality
Value
I received an excellent service from a very efficient and polite work force. I thoroughly recommend them.
Graham, Mid Glamorgan Posted on 06/05/2016 , work completed 06/05/2016
The trader replied (on 25/07/2017)
We really appreciate you taking time to post a review of you own personal experience of the installation process. Garry was pleased to know you were impressed and acknowledged you recieved an excellent service and found the team friendly and efficient. Thank you so much for your recommendatiion and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Very efficient, clean & pleasant
Customer Service
Quality
Value
Garry and his tram installed a new gas boiler with filters and flue etc. They worked efficiently and cleanly and carried out an excellent job ahead of schedule. I have no hesitation in recommending them.
Gareth, Mid Glamorgan Posted on 02/06/2016 , work completed 02/06/2016
The trader replied (on 25/07/2017)
Thank you for taking the time to leave positive feedback on your own personal experience. Garry and his team are pleased you found the team to be efficient and friendly, completing work in advance of original schedule. Your acknowledgement of the excellent workmanship is truely appreciated as Garry is committed to customer care and going that extra mile, so thank you for the reccomendation and choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Prompt and professional
Customer Service
Quality
Value
On time, easy to talk to. Very well dressed, does a very professional job. I would recommend their work without worry.
Barbara, Mid Glamorgan Posted on 24/05/2017 , work completed 24/05/2017
The trader replied (on 06/07/2017)
Thank you very much for your positive feedback on your experience, it's really appreciated. Garry has high work ethics and this is instilled in his team and throughout all the work they undertake. We thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
First class job
Customer Service
Quality
Value
Clean and professional job, friendly workers definitely recommend.
Ken, Mid Glamorgan Posted on 05/05/2016 , work completed 05/05/2016
The trader replied (on 25/07/2017)
Thank you for your posting and taking the time to leave positive feedback on your own personal experience. Garry and his team are pleased you found the team friendly with the workmanship carried out to a high proffesional standard. We truly appreciate your recommendation and thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent work
Customer Service
Quality
Value
Very pleased with what they done quick & reliable service very polite. I would trust them to do work for me again.
Janet, Mid Glamorgan Posted on 07/05/2016 , work completed 07/05/2016
The trader replied (on 25/07/2017)
We really appreciate your positive feedback on your own personal experience. Garry pleased to know you were reassured with the workmanship and all work completed quickly and reliably by a friendly team. Thank you so much for your recommendation also that you would choose Blue Flame Gas Solutions for any future work. Kind regards Julie Lloyd Admin support.
Excellent service
Customer Service
Quality
Value
The service provided was first class. They arrived when they said they would. The work was completed well within the timescale. The team was friendly and polite. The work carried out was of a high standard. The workplace was left clean and tidy. Excellent service. I would be more than happy to recommend Blue Flame.
Wayne, Mid Glamorgan Posted on 23/05/2016 , work completed 23/05/2016
The trader replied (on 25/07/2017)
We really appreciate that you have for taken the time to leave positive feedback on your own personal experience on the installation process. Garry was delighted to know you describe all aspects of their workmanship as 'first class' exceeding any expectations. Your acknowledgement on the friendliness of the team and where they ensured your home was left as found is truely appreciated. Garry is committed to customer care and going that extra mile and appreciates your reccomendation to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Prompt professional - Brilliant
Customer Service
Quality
Value
Excellent pro work. Highly recommended. Most impressed. No hesitation in recommending.
Dennis, Mid Glamorgan Posted on 05/09/2016 , work completed 05/09/2016
The trader replied (on 07/07/2017)
We really appreciate your posting and the positive feedback on your personal experience throughout the installation process. We are delighted you were impressed and found the team proffesional and prompt and truly value your comments. Garry is thrilled you say the experience was 'brilliant' and you wouldn't hesitate to recommend Blue Flame Gas Solutions to others and thank you so much for choosing us to install your system Kind regards Julie Lloyd Admin support.
First Class Job
Customer Service
Quality
Value
Turned up on time and finished on time. Polite and efficient, neat and tidy. Good at explaining the controls of the system
Kathleen, Mid Glamorgan Posted on 26/09/2016 , work completed 26/09/2016
The trader replied (on 07/07/2017)
Garry and his team really appreciate your recommendation and the positive feedback on your personal experience throughout the installation process. We truely value your comments and delighted you found the team efficient, polite and left your home as they found it with the minimum disruption. Garry is thrilled you state 'it was a first class job', thank you so much for your recommendation and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Brilliant job, prompt & professional
Customer Service
Quality
Value
Not only highly professional technically but with a concern for cleanliness throughout the work. Also a very pleasant manner by all the team. Their presentation was immaculate and work done to a high standard, precisely on time.
Margaret, Vale of glamorgan Posted on 03/11/2016 , work completed 03/11/2016
The trader replied (on 06/07/2017)
We really appreciate your recommendation and the positive feedback on your personal experience throughout the installation process. We are delighted on meeting Garry you found he is professional and has excellent technical experience, his team of engineers are equally committed to ensure you get the best service possible, treating your home with utmost respect, we truly value your comments and Garry is thrilled you say the experience was 'brilliant' and all work completed on time. Thank you so much for recommending us to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.