Endorsed by Which?

Blue Flame Gas Solutions Limited

5.0

125 Reviews

Opening Hours
Today - 07:00–18:00
  • Monday 07:00–18:00
  • Tuesday 07:00–18:00
  • Wednesday 07:00–18:00
  • Thursday 07:00–18:00
  • Friday 07:00–18:00
  • Saturday 08:00–17:00
  • Sunday 09:00–13:00

Organisations and Awards

Apr 2019

About

➡️ Blue Flame Gas Solutions is a trusted, family-run boiler and heating company established in 2015, proudly serving RCT, Llantrisant, Pontyclun, Bridgend, Cardiff and surrounding areas.

Founded by former British Gas lead engineer Garry Lloyd, who brings over 25 years’ industry experience, our award-winning team delivers expert workmanship with genuine, personal service.

✔️ Our background in repairing thousands of boilers gives us a deeper understanding of every system we install.

✅ Wales Heating Installer of the Year 2016/17 and 2017/18

We’re large enough to cope, but small enough to care.

✔ New boiler installations and replacements
✔ Free 1st year service with all new boilers
✔ Free Silver Cover for the first year – See Website
✔ Electronic job booking and annual service reminders
✔ Fast, friendly quotes and honest advice

Trusted by hundreds of happy customers with 5⭐️ star reviews on Google, Trustpilot and Which? – providing reliable heating solutions for over 10 years.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Underfloor heating
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • More Services

    • thermostats gas leaks

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
125 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Boiler Replacement & Radiators
I recently hired Blue Flame for a boiler replacement, and the entire experience far exceeded my expectations. From the first call, Garry was prompt and professional, providing a clear, fair quote that outlined every step of the project. On installation day, Sol arrived on time and fitted the new boiler with confidence and precision. While he was there, he also took care of several radiators—removing the old units, cleaning the pipework, and installing brand‑new, efficient radiators that heat each room evenly. Throughout the process, communication was transparent, the crew was courteous, and the workmanship was top‑notch. I’m thrilled with both the boiler and the upgraded radiators, and I would gladly recommend Blue Flame to anyone seeking reliable heating solutions.
Customer in Rhondda Cynon Taff Posted on 29/10/2025 (Reviewer did not use service)
The trader replied (on 01/11/2025)
Thanks so much for taking the time to share your experience ✔️ I’m really pleased to hear you were happy with your boiler installation and radiator replacement — from the first call through to completion. We always aim to deliver reliable heating solutions across South Wales, with clear communication, punctuality, and top-quality workmanship. Enjoy the warmth from your new energy-efficient boiler and radiators, and thanks again for choosing Blue Flame Gas Solutions — your local experts in boiler installations and heating services. Thank you again, Garry and the Blue Flame team
Garry was great
Customer Service
Quality
Value
Recommended by a relative Garry called and spent time discussing our needs. We accepted his quote and agreed on a date. Arrived on time and did a great job. Work was excellent and very neat. Everything was cleaned and tidied up before they left. Can recommend the team
Customer in Caerphilly County Borough Posted on 30/10/2025 , work completed 17/01/2025
The trader replied (on 01/11/2025)
Thanks so much for the lovely feedback ✔️ It was great meeting you both and I’m really glad you were happy with the work. We always try to leave everything clean, tidy, and running perfectly before we go. Appreciate the recommendation! — Garry and the Blue Flame team
My Review
Customer Service
Quality
Value
Exemplary service
Nikolay, Mid Glamorgan Posted on 06/10/2016 , work completed 06/10/2016
The trader replied (on 07/07/2017)
We really appreciate your posting and the positive feedback on your personal experience throughout the installation process. We are delighted you found the service Garry and his team provided of an exemplary standard and we truly value your comments. Thank you so much for the recommendation and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Prompt and professional
Customer Service
Quality
Value
Very pleased with this company. Would definitely use them again. I would recommend them for their efficient and friendly service.
Farag, Mid Glamorgan Posted on 15/02/2017 , work completed 15/02/2017
The trader replied (on 06/07/2017)
We really appreciate your positive feedback on your own personal experience throughout the installation process. Garry and his team thank you for your reccomendation to others and your acknowledgement of the professional, prompt and friendly service we provided to you. We thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Professional and brilliant job
Customer Service
Quality
Value
The work was carried out very professionally and quick. Excellent service and great work. Would use them again and would recommend to others.
Katrina, Mid Glamorgan Posted on 07/02/2017 , work completed 07/02/2017
The trader replied (on 06/07/2017)
We really appreciate your positive feedback on your own personal experience throughout the installation process. Garry and his team would like to thank you for acknowledging the brilliant and very proffesioal service you experience and we thank you for recommending and choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent job from start to finish
Customer Service
Quality
Value
First class service received from Gary and his team from start to finish. Even though the job was quite big and complex. They all worked hard to proved the highest quality of workmanship to a quick timescale. The team were courteous throughout and able to answer any queries or concerns. Highly recommended.
Jonathan, Mid Glamorgan Posted on 27/02/2017 , work completed 27/02/2017
The trader replied (on 06/07/2017)
Garry and his team truely appreciate your reccomendations and positive feedback on your personal experience throughout this installation, which was a large complex undertaking. Garry is delighted to know you were thrilled with the high standards of workmanship and how courteous, professional and prompt they were as a team,keeping to the timeframe agreed and any dituption to a minimum. We thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent job
Customer Service
Quality
Value
Good all round service, excellent.
Jeff, Mid Glamorgan Posted on 09/07/2017 , work completed 09/07/2017
The trader replied (on 25/07/2017)
Thank you Jeff for taking the time to leave positive feedback on your own personal experience. We are pleased you found we provided an excellent all round service and we truely appreciate your acknowledgement on the high standard of workmanship. Garry and his team are fully committed to customer care and going that extra mile, so thank you for your reccomendation and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Courteous
Customer Service
Quality
Value
All aspects of the work very satisfactory. The workmen were courteous and took pride in their work.
John Desmond, Mid Glamorgan Posted on 04/08/2017 , work completed 04/08/2017
The trader replied (on 09/08/2017)
Hi Des. Thanks for your kind feedback and comments this is very pleasing to hear... Glad your pleased with our services and your new Worcester boiler... Kind Regards Garry BFGS Ltd
Excellent service
Customer Service
Quality
Value
Very professional service from initial quote to boiler and radiator installation. Excellent advice given in initial quote meeting and quote emailed later the same evening. The lads that fitted the boiler we polite professional and very clean and tidy. Thanks to Gary and the team at Blue flame for their excellent customer service
Sarapritch Posted on 10/11/2017 , work completed 10/11/2017
The trader replied (on 16/03/2018)
Hi Sara. Thanks for detailed review and promoting our speedy quote turnaround and the advice given...:) Much appreciated Kind Regards Garry-Blue Flame
Polite and Courteous
Customer Service
Quality
Value
Not at all pushy - discussed what we wanted - made recommendations and left us to it. Turned up on time as they said they would - very important. Polite, courteous workers who cleaned up after themselves. Very pleased with product now it's up and working.
Robert, Mid Glamorgan Posted on 12/03/2018 , work completed 12/03/2018
The trader replied (on 09/04/2018)
Hi Robert, thanks very much for taking time to leave us a 5⭐️star review. Thanks for sharing your experiences with us and others "Not at all pushy"..!! Thanks Robert Kind Regards Garry-Blue Flame
My Review
Customer Service
Quality
Value
Cannot speak more highly of all aspects of work done. Replacement central heater completed to our total satisfaction.
Colin, Mid Glamorgan Posted on 22/06/2016 , work completed 22/06/2016
The trader replied (on 25/07/2017)
Thank you for taking the time and leaving positive feedback on your own personal experience. Garry and his team are delighted to know you found all aspects of their work exceeding any expectations. Your honesty and recommendation on the excellent workmanship is truely appreciated as Garry is committed to customer care and going that extra mile, so thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Prompt, professional, trustworthy, great job
Customer Service
Quality
Value
I chose Blue Flame after meeting the owner for a quote. They fitted a new boiler promptly and cleaning. I was in work and trusted them in my property. Just had my free service. Very happy with my overall service.
Alistair, Mid Glamorgan Posted on 13/01/2017 , work completed 13/01/2017
The trader replied (on 06/07/2017)
Thank you, Garry really appreciates your positive feedback on your own experience, from the initial meeting through to the installation process. We highly value your comments and are delighted you felt reassured in their professionalism, entrusting Garry and his team into your home whilst at work and pleased you are more than have satisfied with the follow up annual service. We thank you for your recommendation and choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent boiler replacement.
Customer Service
Quality
Value
Arrived promptly and worked hard through the day. They were polite and cleared up after themselves. They checked everything thoroughly before leaving & gave clear instructions on how to use the new heating system.
Heather, South Glamorgan Posted on 16/01/2017 , work completed 16/01/2017
The trader replied (on 06/07/2017)
We really appreciate your positive feedback on your personal experience throughout the installation process and acknowledgement the team run through the system at end of work. Garry and his team are delighted you were pleased with the friendliness and the proffesionalism of work carried out, with all mess kept to a minimum and any debris etc removed at the end of day. We thank you for your reccomendation to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Fantastic
Customer Service
Quality
Value
Excellent service. Other tradesmen had been and straight away wanted to change the boiler, quoting in excess of £2500. Gary came and said he would try and fix it. He ordered a part on a Sunday & came and fixed it on Tuesday for a very reasonable price! Very knowledgeable, friendly, clean and tidy and fantastic customer service. Will definitely use him again!!
Cerys, Mid Glamorgan Posted on 04/04/2017 , work completed 04/04/2017
The trader replied (on 06/07/2017)
Garry really appreciates this acknowledgment where he was able to provide you as a valued customer with accurate and honest advice to a potential repair as opposed to a new system. We truly appreciate all customer feedback on your experience whether it be a small job through to an installation. Garry and his team say thank you and to keep in touch if you need any further assistance. We thank you for choosing Blue Flame Gas Solutions. Kind regards Julie Lloyd Admin support.
Excellent and courteous service
Customer Service
Quality
Value
We used Garry and his team to install a new Worcester central heating boiler and to flush out the existing radiators and pipework. Every aspect of this company’s work was excellent, from customer contact, reliability, courtesy and respect for our home, to impeccable and thorough efficiency with absolute proficiency. We would recommend them to anyone without hesitation.
emlyn.davies Posted on 17/05/2017 , work completed 17/05/2017
The trader replied (on 06/07/2017)
We really appreciate your positive feedback on your personal experience throughout the installation process and thank you for taking time to leave your recommendation to others. Garry and his team aim to provide a friendly professional service with that personal touch, ensuring they respect your home and any disruption is at aminimum. We thank you for choosing Blue Flame Gas Solutions to install your new boiler system. Kind regards Julie Lloyd Admin support.
Excellent company to deal with
Customer Service
Quality
Value
From the first time of contacting Garry I have been treated with the utmost of respect and efficiency is first class. At our first meeting he explained in detail all the work involved in replacing our old boiler with a new Worcester Bosch and he was true to his word. The quote was sent to me in one day and all the work was detailed on it. His team were efficient, reliable and friendly and Garry made sure there was good communication throughout. I would highly recommend Garry and his team
David Wathan Posted on 19/05/2017 , work completed 19/05/2017
The trader replied (on 06/07/2017)
Garry and his team really appreciate you taking the time to feedback on your positive experience from initial contact to the installation process. Garry was delighted to know you were reassured by the advice given and you appreciated the efficiency and reliability of choosing him and his friendly Blue Flame team to undertake replacing your old boiler with a new high efficiency system. Kind regards Julie Lloyd Admin support.
Excellent work
Customer Service
Quality
Value
Good advice given & high quality of workmanship. Installed a combi boiler, made a good job of fitting components and pipe work in tight space. Also returned to resolve a snag without delay.
Simon, Mid Glamorgan Posted on 19/10/2016 , work completed 19/10/2016
Boiler service
Customer Service
Quality
Value
Excellent customer service and very knowledgeable and explained everything while he carried out the work , definitely use again
Customer in Rhondda Cynon Taff Posted on 07/12/2018 , work completed 23/11/2018
The trader replied (on 08/10/2025)
Appreciate you taking the time to leave that 5⭐️ review — going back a bit now! Glad you were happy with the service and the explanations at the time. Your support back then really helped build what we have today. The team #BlueFlameGas
The trader replied (on 08/10/2025)
Appreciate you taking the time to leave that 5⭐️ review — going back a bit now! Glad you were happy with the service and the explanations at the time. Your support back then really helped build what we have today. The team #BlueFlameGas
The trader replied (on 08/10/2025)
Appreciate you taking the time to leave that 5⭐️ review — going back a bit now! Glad you were happy with the service and the explanations at the time. Your support back then really helped build what we have today. The team #BlueFlameGas
NEW BOILER
Customer Service
Quality
Value
Excellent job from his first visit to the completion of the work. Everything was explained fully and at length which was appreciated. Would definitely recommend Garry
Customer in Newport Posted on 01/08/2020 , work completed 19/06/2020
The trader replied (on 08/10/2025)
Thanks so much for leaving 5⭐️ review! Hard to believe that job was a few years back now — great to know everything’s still going well. Really appreciate the business and support from Newport. ✔️ The team #BlueFlameGas
Boiler replacement
Customer Service
Quality
Value
Had a Boiler replacement by BLUEFLAME SOLUTIONS Ltd last February. Garry turned up on time, and got straight on with the job, stripping out the old boiler and installing the new boiler with no mess and no fuss, and completed the same day. I would recommend BLUEFLAME SOLUTIONS LTD
Customer in Caerphilly County Borough Posted on 04/08/2025 , work completed 26/02/2025
The trader replied (on 08/10/2025)
➡️ Thanks so much for the great feedback! Glad everything went smoothly with your new boiler — we always try to keep things efficient for our loyal customers. I really do appreciate the business. Caerphilly! ✔️ The team #BlueFlameGas
Boiler replacement
Blue Flame came recommended by my daughter knowing that I was looking for a replacement boiler so I gave Gary a call. He came, looked at what needed to ber done, gave me a cost including radiators that needed to be replaced. The work to be done the following week. I accepted, pleased with the price. The installation was straight forward, engineer was so tidy and the finished work perfect.
(your username) Posted on 18/02/2026 (Reviewer did not use service)
As ever - great job
Customer Service
Quality
Value
Fast and tidy job from diligent and careful fitters. Polite and cheerful.
David, Mid Glamorgan Posted on 28/04/2017 , work completed 28/04/2017
The trader replied (on 06/07/2017)
Garry and his team really appreciate your positive feedback on your experience throughout the installation process. We than you for your posting and acknowledging their cheerful manner, professionalism and diligence to the work undertaken. We thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Quick, efficient and clean.
Customer Service
Quality
Value
I thoroughly recommend Blue Flame Gas Solutions. They replaced my old back boiler with a new combi boiler, and did an excellent job. They arrived as arranged and were quick and efficient installing the boiler, and also repaired several small leaks on the gas pipes. I was impressed with the standard of work carried out, and to top it all they removed all the old rubbish, leaving the house clean and tidy. Great job!
Gary, Mid Glamorgan Posted on 18/04/2016 , work completed 18/04/2016
The trader replied (on 06/07/2017)
Garry and the team really appreciate your positive feedback on your personal experience throughout the removal and installation process with the work being carried out to the agreed timeframe. We really value your comments and are delighted you were impressed by the efficiency and standard of our workmanship and we were able to also rectify some additional leaks., plus there being the minimum of disruption to your home hroughout the process. We thank you for your recommendation and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Prompt & professional
Customer Service
Quality
Value
I found Blue Flame Gas Solutions to be extremely professional & they managed to fit us in within a day as we had no heating or hot water. The work was completed very quickly. There was no mess left & they took our old boiler away. I would recommend them to anyone.
Ann, South Glamorgan Posted on 03/02/2017 , work completed 03/02/2017
The trader replied (on 06/07/2017)
Garry and his team really appreciate your positive feedback on your experience throughout the installation process, which was scheduled at short notice as your existing system was no longer working. Garry is delighted you found his team proffesional and the work carried out promptly, within a few days of contact, It was a winter and was essential to get your home warm again. We are pleased you found the team worked with little mess to your home and all disruption kept to a minimum with the old boiler and debris removed as work was completed. We thank you for your reccomendation and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Best Team for the Job.
Customer Service
Quality
Value
Punctual, polite and very professional, just a few of the words I could use to describe this team of craftsmen. The work I required was the removal of an old coal central heating system and the installation of a new gas central heating system, this work was completed extremely quickly (1½ days) and to a very high standard. Throughout the process I was kept up to date by Garry and his team and consulted at every stage about ideas, decisions and recommendations. They also kept my house as clean as possible during the job, removing all rubbish and mess created once completed, so much so you'd have hardly known they'd been, other than the new boiler. The initial consultation helped us plan exactly what work was going to be required, which boiler would be best, the right location for it and all the additional information needed to make it happen and work for my home, this I feel is why the final cost was the same as the quote, no hidden extras, everything as discussed before the job started, and at a very good competitive price. Due to problems with my gas provider they were unable to fully certify the gas system on the final day and arrangements were made so they could returned at a later date to complete the job, there were no extra costs or complaints, they were very happy to accommodate my situation. I would definitely recommend Garry and his entire team at Blue Flame Gas Solutions Ltd to anybody who wants a professional job at a reasonable price.
Craig013 Posted on 09/08/2016 , work completed 09/08/2016
The trader replied (on 07/07/2017)
Garry and his team really value your posting and truly appreciate your positive feedback on your personal experience from initial contact to completion of the install, with the final result of workmanship being described as excellent. We are delighted you found the team proffesional, punctual and polite, with good communication and advice throughout. The team strive to ensure there is minimum impact and treat each home as their own, so thank you for acknowledging they fully respected your home and kept all disruption to a minimum. Garry was so thrilled to know you describe his team as 'craftsmen' which really touched him, thank you so much for your high recommendation and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.