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Blue Flame Gas Solutions Limited

5.0

124 Reviews

Opening Hours
Today - 07:00–18:00
  • Monday 07:00–18:00
  • Tuesday 07:00–18:00
  • Wednesday 07:00–18:00
  • Thursday 07:00–18:00
  • Friday 07:00–18:00
  • Saturday 08:00–17:00
  • Sunday 09:00–13:00
See customer reviews & leave a review

Organisations and Awards

Apr 2019

About

➡️ Blue Flame Gas Solutions is a trusted, family-run boiler and heating company established in 2015, proudly serving RCT, Llantrisant, Pontyclun, Bridgend, Cardiff and surrounding areas.

Founded by former British Gas lead engineer Garry Lloyd, who brings over 25 years’ industry experience, our award-winning team delivers expert workmanship with genuine, personal service.

✔️ Our background in repairing thousands of boilers gives us a deeper understanding of every system we install.

✅ Wales Heating Installer of the Year 2016/17 and 2017/18

We’re large enough to cope, but small enough to care.

✔ New boiler installations and replacements
✔ Free 1st year service with all new boilers
✔ Free Silver Cover for the first year – See Website
✔ Electronic job booking and annual service reminders
✔ Fast, friendly quotes and honest advice

Trusted by hundreds of happy customers with 5⭐️ star reviews on Google, Trustpilot and Which? – providing reliable heating solutions for over 10 years.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Underfloor heating
    • Radiators and central heating

  • Heating contractors

    • Central heating systems (installation and servicing)

  • More Services

    • thermostats gas leaks

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
124 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Recommended

Recommended

by 100% of customers
Sort by
Fantastic
Customer Service
Quality
Value
Excellent service. Other tradesmen had been and straight away wanted to change the boiler, quoting in excess of £2500. Gary came and said he would try and fix it. He ordered a part on a Sunday & came and fixed it on Tuesday for a very reasonable price! Very knowledgeable, friendly, clean and tidy and fantastic customer service. Will definitely use him again!!
Cerys, Mid Glamorgan Posted on 04/04/2017 , work completed 04/04/2017
Recommended
The trader replied (on 06/07/2017)
Garry really appreciates this acknowledgment where he was able to provide you as a valued customer with accurate and honest advice to a potential repair as opposed to a new system. We truly appreciate all customer feedback on your experience whether it be a small job through to an installation. Garry and his team say thank you and to keep in touch if you need any further assistance. We thank you for choosing Blue Flame Gas Solutions. Kind regards Julie Lloyd Admin support.
First class and professional
Customer Service
Quality
Value
We enquired about having a new gas boiler fitted. The response and quotation came quickly. The cost reasonable. Having accepted the quotation, accepted the work was planned quickly. The whole job was undertaken with minimum of disruption and by very pleasant workmen. The whole experience was first class and professional.
Thomas John, Mid Glamorgan Posted on 27/03/2017 , work completed 27/03/2017
Recommended
The trader replied (on 06/07/2017)
Garry and his team really appreciate your reccomendation and posting the positive feedback on your personal experience throughout the process from the initial contact through to installation. Thank you for acknowledging how you received a first class and prompt service from our friendly team of engineers and to know our commitment to keeping customer care and providing a professional service our main focus plus any disruption to your home kept at a minimum. We thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent job
Customer Service
Quality
Value
We had a new boiler installed and re-positioned into the bathroom complete with new pipework and 3 new radiators. Garry and his workmen carried out the work very efficiently and professionally and left everything clean and tidy at the end of each day. They were always very friendly and polite and it was a pleasure having them working in our home. We are thrilled with the finished work and would highly recommend this company.
Terry, Mid Glamorgan Posted on 15/03/2017 , work completed 15/03/2017
Recommended
The trader replied (on 06/07/2017)
Garry and the team really appreciate your posting the positive feedback on your personal experience throughout the repositioning and installation process. Garry is delighted to know you have acknowledged the excellent workmanship and how friendly, efficient and professional the team were, plus how the kept all disruption in your home to a minimum, so thank you for the reccomendation to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent service
Customer Service
Quality
Value
Cannot fault the service we received. Very competitive price, excellent service, prompt response, reliable and prompt, courteous, very good workmanship and tidy.
Violet, Mid Glamorgan Posted on 06/03/2017 , work completed 06/03/2017
Recommended
The trader replied (on 06/07/2017)
We really appreciate your positive feedback on your own personal experience throughout the installation process. Garry is delighted to know you were unable to fault the service they provided, with his team of engineers being friendly, courteous and with excellent standards of workmanship, plus keeping any disruptions in your home to a minimum, so we thank you for your reccommendation to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent job from start to finish
Customer Service
Quality
Value
First class service received from Gary and his team from start to finish. Even though the job was quite big and complex. They all worked hard to proved the highest quality of workmanship to a quick timescale. The team were courteous throughout and able to answer any queries or concerns. Highly recommended.
Jonathan, Mid Glamorgan Posted on 27/02/2017 , work completed 27/02/2017
Recommended
The trader replied (on 06/07/2017)
Garry and his team truely appreciate your reccomendations and positive feedback on your personal experience throughout this installation, which was a large complex undertaking. Garry is delighted to know you were thrilled with the high standards of workmanship and how courteous, professional and prompt they were as a team,keeping to the timeframe agreed and any dituption to a minimum. We thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Prompt and professional
Customer Service
Quality
Value
Very pleased with this company. Would definitely use them again. I would recommend them for their efficient and friendly service.
Farag, Mid Glamorgan Posted on 15/02/2017 , work completed 15/02/2017
Recommended
The trader replied (on 06/07/2017)
We really appreciate your positive feedback on your own personal experience throughout the installation process. Garry and his team thank you for your reccomendation to others and your acknowledgement of the professional, prompt and friendly service we provided to you. We thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Prompt and professional
Customer Service
Quality
Value
Very professional and specific about the job that needed to be carried out. On time and very clean and immaculate tradesmen.
Martin, Mid Glamorgan Posted on 13/02/2017 , work completed 13/02/2017
Recommended
The trader replied (on 06/07/2017)
We really appreciate your reccomendation to others and the positive feedback on your personal experience throughout the installation process. Garry and his team thank you for your acknowledgement of the professional and prompt service provided, where they kept to the agreed timescale and keeping disruption to a minimum within your home. Garry takes great pride in providing excellent customers care but equally in the professionalism and appearance of his workforce, so we thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Outstanding job A*
Customer Service
Quality
Value
Well mannered and very helpful. Very neat and professional. Would recommend and would employ again.
Julian, Mid Glamorgan Posted on 13/02/2017 , work completed 13/02/2017
Recommended
The trader replied (on 06/07/2017)
We really appreciate your reccomendation to others and the positive feedback on your experience throughout the installation process. Garry and his team are thrilled with your A* and Outstanding reccomendation, stating 'that's just fantastic', so we sincerely thank you for your comments and choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Very good boiler installation and prompt service
Customer Service
Quality
Value
We had been without heating for over 2 weeks and when we approached Garry at Blue Flame although he was booked up until March he said he would fit us in with the next 2 days which was fantastic. The work was carried in a polite and professional manner and given thorough instructions how to work it. They took all the rubbish away and completed the work to a high satisfaction. Would recommend them to anyone.
Ann Muscat, Cardiff Posted on 11/02/2017 , work completed 11/02/2017
Recommended
The trader replied (on 06/07/2017)
Garry and the team really appreciate how you have acknowledged thier flexibility to your predicament in the was midst of winter, where they rescheduled work to get your home warm again. Your positive feedback on your own personal experience throughout the installation process is heartening, knowing you truely appreciated thier commitment and professionalism, so thank you. And we thank you for your reccomendation to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Professional and brilliant job
Customer Service
Quality
Value
The work was carried out very professionally and quick. Excellent service and great work. Would use them again and would recommend to others.
Katrina, Mid Glamorgan Posted on 07/02/2017 , work completed 07/02/2017
Recommended
The trader replied (on 06/07/2017)
We really appreciate your positive feedback on your own personal experience throughout the installation process. Garry and his team would like to thank you for acknowledging the brilliant and very proffesioal service you experience and we thank you for recommending and choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Prompt and professional
Customer Service
Quality
Value
Blue Flame Gas Solutions did a excellent and satisfactory service installing my new Worcester Green central heating boiler.
Sydney James, Mid Glamorgan Posted on 07/02/2017 , work completed 07/02/2017
Recommended
The trader replied (on 06/07/2017)
Thank you for your positive feedback on your own personal experience throughout the installation process of your new CentralHeating system. Garry and his team really appreciate your acknowledgement of the prompt and professional service with all work being if an excellent standard. We thank you for the reccomendation to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Prompt & professional
Customer Service
Quality
Value
I found Blue Flame Gas Solutions to be extremely professional & they managed to fit us in within a day as we had no heating or hot water. The work was completed very quickly. There was no mess left & they took our old boiler away. I would recommend them to anyone.
Ann, South Glamorgan Posted on 03/02/2017 , work completed 03/02/2017
Recommended
The trader replied (on 06/07/2017)
Garry and his team really appreciate your positive feedback on your experience throughout the installation process, which was scheduled at short notice as your existing system was no longer working. Garry is delighted you found his team proffesional and the work carried out promptly, within a few days of contact, It was a winter and was essential to get your home warm again. We are pleased you found the team worked with little mess to your home and all disruption kept to a minimum with the old boiler and debris removed as work was completed. We thank you for your reccomendation and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent & Professional Boiler & Radiators Replacment
Customer Service
Quality
Value
From the very first meeting when Garry visited to provide a quote, he was punctual and very professional which was a great first impression. Garry and his team then attended to carry out the works and did a fantastic job. The professionalism of his team was fantastic and I'm very happy with not only the work carried out but also the customer service provided throughout. I would highly recommend Blue Flame Gas Solutions Ltd and look forward to my first service. Thank you to Garry and his team, excellent work.
Matt2510 Posted on 31/01/2017 , work completed 31/01/2017
Recommended
The trader replied (on 06/07/2017)
Garry and his team really appreciate your positive feedback on your experience throughout the installation process. Garry delighted that you felt first impressions count as this is so important to him, as is customer care. He was even more pleased you found the team to be proffesional and prompt, with the final results being a 'fantastic' result. So we thank you for this reccomendation to others choosing Blue Flame Gas Solutions to install your system and look forward to seeing you at the first service, which we will advise you if in advance Kind regards Julie Lloyd Admin support.
Excellent boiler replacement.
Customer Service
Quality
Value
Arrived promptly and worked hard through the day. They were polite and cleared up after themselves. They checked everything thoroughly before leaving & gave clear instructions on how to use the new heating system.
Heather, South Glamorgan Posted on 16/01/2017 , work completed 16/01/2017
Recommended
The trader replied (on 06/07/2017)
We really appreciate your positive feedback on your personal experience throughout the installation process and acknowledgement the team run through the system at end of work. Garry and his team are delighted you were pleased with the friendliness and the proffesionalism of work carried out, with all mess kept to a minimum and any debris etc removed at the end of day. We thank you for your reccomendation to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Brilliant job
Customer Service
Quality
Value
Friendly service, easy to contact, always available for advice and a great job. Would definitely recommend.
Which? Trusted Traders Consumer Posted on 14/01/2017 , work completed 14/01/2017
Recommended
The trader replied (on 06/07/2017)
We really appreciate your recommendation and the positive feedback on your personal experience throughout the installation process and how the team were informative and provided advice along the way. Garry would like to thank you for acknowledging how the team were friendly and readily available, doing a 'brilliant job' it means so much to them all., so we thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Prompt, professional, trustworthy, great job
Customer Service
Quality
Value
I chose Blue Flame after meeting the owner for a quote. They fitted a new boiler promptly and cleaning. I was in work and trusted them in my property. Just had my free service. Very happy with my overall service.
Alistair, Mid Glamorgan Posted on 13/01/2017 , work completed 13/01/2017
Recommended
The trader replied (on 06/07/2017)
Thank you, Garry really appreciates your positive feedback on your own experience, from the initial meeting through to the installation process. We highly value your comments and are delighted you felt reassured in their professionalism, entrusting Garry and his team into your home whilst at work and pleased you are more than have satisfied with the follow up annual service. We thank you for your recommendation and choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Clean professional friendly
Customer Service
Quality
Value
Arrived on time, clean workers, friendly and polite, didn't really know they were here! the job was very professional and the house was left exactly as they found it! brilliant! definitely recommend this company!
Elizabeth, Mid Glamorgan Posted on 06/12/2016 , work completed 06/12/2016
Recommended
The trader replied (on 06/07/2017)
Garry and his team really appreciate your recommendation and the positive feedback on your personal experience throughout the installation process. We are delighted you found the team proffesional, polite and they left your home as they found it; we truly value your comments and Garry is thrilled you say the experience was 'brilliant', thank you so much for recommending us to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Brilliant job, prompt & professional
Customer Service
Quality
Value
Not only highly professional technically but with a concern for cleanliness throughout the work. Also a very pleasant manner by all the team. Their presentation was immaculate and work done to a high standard, precisely on time.
Margaret, Vale of glamorgan Posted on 03/11/2016 , work completed 03/11/2016
Recommended
The trader replied (on 06/07/2017)
We really appreciate your recommendation and the positive feedback on your personal experience throughout the installation process. We are delighted on meeting Garry you found he is professional and has excellent technical experience, his team of engineers are equally committed to ensure you get the best service possible, treating your home with utmost respect, we truly value your comments and Garry is thrilled you say the experience was 'brilliant' and all work completed on time. Thank you so much for recommending us to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Brilliant job and highly satisfied.
Customer Service
Quality
Value
I was extremely satisfied with the service I received. I found them very professional from start to finish. They were very friendly and helpful, but remained very efficient and focused on the job. They were very tidy and left no mess behind, and I would highly recommend them to anybody. I couldn't fault them!
Robin, Mid Glamorgan Posted on 01/11/2016 , work completed 01/11/2016
Recommended
The trader replied (on 06/07/2017)
Garry and his team really appreciate your recommendation and the positive feedback on your personal experience from initial meeting throughntom the installation. We are delighted you found the team proffesional, polite and there was minimum disruption and mess leaving your home as they found it; we truly value your comments and Garry is thrilled you state it was a 'brilliant job'. Thank you so much for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent work
Customer Service
Quality
Value
Good advice given & high quality of workmanship. Installed a combi boiler, made a good job of fitting components and pipe work in tight space. Also returned to resolve a snag without delay.
Simon, Mid Glamorgan Posted on 19/10/2016 , work completed 19/10/2016
Recommended
My Review
Customer Service
Quality
Value
Very high standard of work
Adrian, Mid Glamorgan Posted on 13/10/2016 , work completed 13/10/2016
Recommended
The trader replied (on 07/07/2017)
We really appreciate your posting and the positive feedback on your personal experience throughout the the installation process within your home. We are delighted you found the standard of work completed by Garry and his team to a very high and we truly value your comments. Thank you much for the recommending and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
My Review
Customer Service
Quality
Value
Exemplary service
Nikolay, Mid Glamorgan Posted on 06/10/2016 , work completed 06/10/2016
Recommended
The trader replied (on 07/07/2017)
We really appreciate your posting and the positive feedback on your personal experience throughout the installation process. We are delighted you found the service Garry and his team provided of an exemplary standard and we truly value your comments. Thank you so much for the recommendation and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Fit a new Worcester Bosch boiler
Customer Service
Quality
Value
I used Blue Flame to fit my new Worcester Bosch boiler. I have to say I was impressed from first contact to the end job, always on time, did a great job and left everything neat and tidy. I would recommend Blue Flame Gas Solutions Ltd . Thanks Terry
Terry67 Posted on 05/10/2016 , work completed 05/10/2016
Recommended
The trader replied (on 07/07/2017)
Garry and his team really appreciate your recommendation and the positive feedback on your personal experience throughout the installation process in your home. We are delighted you were impressed from the initial contact right through to the completion of work, with the team being punctual and leaving your home as they found it with the minimum of disruption, we truly value your comments. Thank you so much for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
First Class Job
Customer Service
Quality
Value
Turned up on time and finished on time. Polite and efficient, neat and tidy. Good at explaining the controls of the system
Kathleen, Mid Glamorgan Posted on 26/09/2016 , work completed 26/09/2016
Recommended
The trader replied (on 07/07/2017)
Garry and his team really appreciate your recommendation and the positive feedback on your personal experience throughout the installation process. We truely value your comments and delighted you found the team efficient, polite and left your home as they found it with the minimum disruption. Garry is thrilled you state 'it was a first class job', thank you so much for your recommendation and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Very professional company
Customer Service
Quality
Value
We found Blue Flame Solutions very professional in installing our new boiler, from the very first when they gave us all the information and recommended the best boiler for us. Their work was very prompt and first class. They took all the Debry away and did a very good clean up job when they finished. I would certainly recommend Blue Flame Solutions to anyone.
Peter, Mid Glamorgan Posted on 19/09/2016 , work completed 19/09/2016
Recommended
The trader replied (on 07/07/2017)
Garry and his team really appreciate your posting and your recommendation to others. We truely value your positive feedback on your personal experience from initial contact to completion of the installation process. We are delighted you found the team proffesional and polite, leaving your home as they found it and removing all debris. Garry is thrilled you say the experience was 'first class ', thank you so much and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
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