Endorsed by Which?

Blue Flame Gas Solutions Limited

5.0

125 Reviews

Opening Hours
Today - 07:00–18:00
  • Monday 07:00–18:00
  • Tuesday 07:00–18:00
  • Wednesday 07:00–18:00
  • Thursday 07:00–18:00
  • Friday 07:00–18:00
  • Saturday 08:00–17:00
  • Sunday 09:00–13:00

Organisations and Awards

Apr 2019

About

➡️ Blue Flame Gas Solutions is a trusted, family-run boiler and heating company established in 2015, proudly serving RCT, Llantrisant, Pontyclun, Bridgend, Cardiff and surrounding areas.

Founded by former British Gas lead engineer Garry Lloyd, who brings over 25 years’ industry experience, our award-winning team delivers expert workmanship with genuine, personal service.

✔️ Our background in repairing thousands of boilers gives us a deeper understanding of every system we install.

✅ Wales Heating Installer of the Year 2016/17 and 2017/18

We’re large enough to cope, but small enough to care.

✔ New boiler installations and replacements
✔ Free 1st year service with all new boilers
✔ Free Silver Cover for the first year – See Website
✔ Electronic job booking and annual service reminders
✔ Fast, friendly quotes and honest advice

Trusted by hundreds of happy customers with 5⭐️ star reviews on Google, Trustpilot and Which? – providing reliable heating solutions for over 10 years.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Underfloor heating
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • More Services

    • thermostats gas leaks

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
125 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Brilliant job
Customer Service
Quality
Value
Gary & his team were professional and carried out the work to a very high standard. They protected all surfaces and there was no mess anywhere, you wouldn't have known they had carried out the work. Would thoroughly recommend Blue Flame Gas Solutions.
James, Mid Glamorgan Posted on 17/05/2016 , work completed 17/05/2016
The trader replied (on 25/07/2017)
Thank you for taking the time and leaving positive feedback on your own personal experience. Garry and his team are delighted to know you found all work was carried out to a high standard, with your home being respected and left with the minimum of disruption.. Your acknowledgement of the excellent workmanship is truely appreciated as Garry is committed to his customers and going that extra mile, so thank you for your recommendation to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent service
Customer Service
Quality
Value
Work carried out quickly & efficiently. All queries answered in full and Tim taken to fully explain. This was second visit and it re-enforced first good impression. Fully Recommended.
Kenneth, Mid Glamorgan Posted on 08/08/2017 , work completed 08/08/2017
The trader replied (on 16/03/2018)
Hi Kenneth. Thanks for your feedback an on-going business with us. Kind Regards Garry-Blue Flame
Brilliant job
Customer Service
Quality
Value
Done a very good job. Would recommend them any time.
Margaret, Mid Glamorgan Posted on 06/07/2017 , work completed 06/07/2017
The trader replied (on 09/08/2017)
Hi Margaret. Thank you for the hospitality and also in choosing us over other larger and more established businesses/companies.... Thanks again for your trust and support in local business...much appreciated... Kind Regards Garry BFGS Ltd
Polite & Professional!!
Customer Service
Quality
Value
Polite and professional from initial telephone conversation to boiler installation. Punctual, hardworking and efficient. Thank you Garry, Leon & Gideon for your professionalism and excellent customer service.
Jackie Posted on 23/01/2018 , work completed 23/01/2018
The trader replied (on 16/03/2018)
Hi Jackie. Thanks very much for your kind feedback very much appreciated and lovely to hear. Kind Regards Garry-Blue Flame
Excellent job
Customer Service
Quality
Value
Gary & team are exceptional. The work carried out is second to none, with nothing too much trouble. Would thoroughly recommend them.
Clive, Mid Glamorgan Posted on 25/10/2017 , work completed 25/10/2017
The trader replied (on 16/03/2018)
Hi Clive. Thanks for the feedback much appreciated...love the caption. "Second to None". Thanks Clive Kind Regards Garry-Blue Flame
Brilliant job
Customer Service
Quality
Value
Prompt service, pleasant workmen, efficient, helpful, and clean workers, would certainly recommend them, and use them in future. Exceeded expectations.
Jean, Mid Glamorgan Posted on 21/05/2018 , work completed 21/05/2018
The trader replied (on 08/10/2025)
Thanks for the lovely 5⭐️ review — really appreciate you taking the time to leave it. Nice to look back on the early days and see reviews like this and glad to have you on our service contract. Your support genuinely helped shape our business - so thank you, Jean! The team #BlueFlameGas
Brilliant job
Customer Service
Quality
Value
I would recommend this firm and the fitters who put the boiler in to anybody. No mess, cleaned up everything after them and did a professional job.
G, Mid Glamorgan Posted on 26/09/2018 , work completed 26/09/2018
The trader replied (on 08/10/2025)
Thanks for taking the time to leave a 5⭐️ review — really appreciate it! Feels like a lifetime ago now, but great to hear you were happy with the work and finish. Your support back then genuinely helped us build what Blue Flame is today, so thank you. The team #BlueFlameGas
Great Work, Reliable & Competively priced
Customer Service
Quality
Value
I asked Garry to come and give us a quote following me having a quote from another well known company. He came out himself to give the quote and there was no sales men just a decent guy coming out to inspect the job. He then emailed me a quote with which I was more than happy with the quote as he had beaten the other company by £800 which with them included giving me £200 off for the old boiler. I contacted Garry on the Saturday. The Monday he came out inspected the job and give me a quote all within a few hours. Garry agreed to come and do the job on the Friday for me as we had been without heating explaining that he had already committed to another job for 2 days. On Friday they arrived promptly as agreed and competed the job. We had a 30 year old boiler removed and a new boiler fitted including having to change the location of the flue. The team cleaned up as they worked and ensured that there was no mess left. Before he left he ensured that he showed us how to use the system and as we do not use the timer did not over complicate things when showing us how to use our new system. I cannot recommend Garry and his team enough. They are honest, hard working and reliable guys who are also very friendly. With the weather that we had we were expecting there to be a delay because part of the work required them to be outside but they did not and knuckled down and got the work done. We are more than happy with our new system and cannot recommend these guys enough.
Sbowen Posted on 13/10/2018 , work completed 13/10/2018
The trader replied (on 08/10/2025)
➡️ Thanks for taking the time to leave such a detailed 5⭐️ review — really appreciate it! Can’t believe how far back that one goes, but I remember the job well. Glad we could help get your heating sorted quickly back then — your support in those early days meant a lot to us. Thank you! The team #BlueFlameGas
True professionals
Customer Service
Quality
Value
The job entailed changing a boiler and fitting nine new radiators. The work commenced on the date agreed and finished ahead of schedule. The workforce were punctual, polite and worked diligently until the work was completed. Their work throughout was carried out in a very tidy and friendly manner. I would have no hesitation in recommending this company. I.e. BlueFlame Gas Solutions.
Which? Trusted Traders Consumer Posted on 13/06/2017 , work completed 13/06/2017
The trader replied (on 25/07/2017)
Thank you for taking the time to leave such positive feedback, it's always good to hear your own personal experience of the installation process where on this occasion we replaced your boiler system and fitted 9 radiators. Garry and his team are really pleased to know you found they worked dilligentltly throughout, how you acknowledge how friendly the team are but also how the work was completed ahead of schedule with extra care taken to ensure any mess in your home kept to a minimum. We really appreciate your review and would like to thank you for choosing Blue Flame Gas Solutions. Kind regards Julie Lloyd Admin support.
Boiler service excellent job
Customer Service
Quality
Value
Very pleased with the work carried out, very clean and pleasant. Will be phoning this company again to do work.
Martin, Mid Glamorgan Posted on 28/04/2017 , work completed 28/04/2017
The trader replied (on 06/07/2017)
We really appreciate your positive feedback on your personal account and experience of the service you received from us. Garry and his friendly team are delighted to know you were pleased with standard of work and disruption was kept to a minimum. We thank you for choosing Blue Flame Gas Solutions to install your system and Kind regards Julie Lloyd Admin support.
New Boiler and Shower
Customer Service
Quality
Value
Garry and the team were professional and polite from initial consultation to job finish. I would certainly recommend, they did a fantastic job taking out an ancient power max boiler and replacing with a Worcester boiler. Good value for money too.
Elaine, Mid Glamorgan Posted on 19/09/2017 , work completed 19/09/2017
Top job by top people
Customer Service
Quality
Value
Really impressed with Gary and his team from quote stage to completed project. Would recommend to anyone.
Steve, South Glamorgan Posted on 19/09/2017 , work completed 19/09/2017
The trader replied (on 16/03/2018)
Hi Steve. Thank very much for excellent feedback...love the caption. "Top job by top people"....:) Kind Regards Garry-Blue Flame
Great Company
Customer Service
Quality
Value
A great company to deal with, Gary provided a competitive quote, very detailed outlining all the work within one day of site inspection. Very professional company, I had 2 radiators and a new boiler fitted to high degree of quality. I have no regrets on hiring Gary and his team, highly recommended and 1st class.
Dean, Mid Glamorgan Posted on 17/01/2018 , work completed 17/01/2018
The trader replied (on 16/03/2018)
Hi Dean. Thanks for your detailed and positive feedback much appreciated. Kind Regards Garry-Blue Flame
Installation of Viessman Vitodens 222f 35kw boiler
Customer Service
Quality
Value
Blue flame Gas Solutions were recommended to me by a work colleague who was very impressed by the approach and workmanship of Garry Lloyd the engineer/owner. When I phoned Garry, he was polite and offered to visit me immediately. During our discussions about possibly changing the present boiler, mainly because it was not powerful enough to supply heating and hot water to my fairly large house, he was very informative and helpful with his advice and I never once felt that he was bluffing in order to get the job. Consequently, due to his lovely attitude and patience, both at my house and on the phone on several occasions, we came to an agreement to install a state of the art Viessman Vitodens 222f 35kw boiler which was a big job, but appreciate now it was well worth the cost as I have a comfortable warm home and ample supply of hot water. As both my wife and I work in the daytime, I felt at ease leaving Garry and his colleague Leon Rowlands in the house. They were both here early every morning and worked until 6pm to get the job done as it was promising cold weather in the forthcoming days. Towards the end of the installation, while Deon cleaned up, Garry very patiently spent well over an hour going through the instructions manual with both of us. The installation is impeccable, and the whole work area was left in a tidier state than when they started. I would have no hesitation in using these two again and highly recommend them to anyone wishing to have work done.
Customer in Cardiff Posted on 30/01/2019 , work completed 30/01/2019
The trader replied (on 08/10/2025)
Hi, Thanks so much for the detailed 5⭐️ review — really appreciate it. That was a big install at the time, and it’s great to know the system’s still going strong and we service annually for you. Your support back then genuinely meant a lot to us, so thank you! ✔️ The team #BlueFlameGas
New boiler fitting
Customer Service
Quality
Value
Excellent experience with Garry and leon. Incredibly skilled engineers and genuinly nice blokes. the quality of their work was fantastic so much attention to detail. Went above and beyond what I asked doing additional work which included fitting a new drain pipe from my boiler as the old pipe looked tatty and was loose and fixing a radiator which had been plumbed incorrectly. These were done at no extra charge either. Garry is very much a perfectionist with his work so he wanted to ensure everything was spot on. The new boiler has also been piped up beautifully thanks to Leon and the difference in my heating now is unreal. Will be having them back to fit new radiators next. If your looking for an honest skilled tradesman you won't go wrong with blue flame. Would recommend to anyone thanks again lads
Customer in Rhondda Cynon Taff Posted on 13/02/2019 , work completed 12/02/2019
The trader replied (on 08/10/2025)
Thanks for taking the time to leave a 5⭐️ review — really appreciate it! Can’t believe how far back that one goes, but great to hear you were happy with everything. Jobs like that helped shape the business in the early years, so thank you! The team #BlueFlameGas
Excellent service
Customer Service
Quality
Value
We urgently needed our boiler replaced and was extremely happy with the price and service. The work was done quickly and Gary was very clean and tidy. Excellent service would definitely recommend.
Customer in Rhondda Cynon Taff Posted on 16/09/2025 , work completed 21/02/2025
The trader replied (on 08/10/2025)
Thanks so much for your kind words! ✔️ We’re really pleased you were happy with the new boiler installation and the tidy finish — our engineers always aim to deliver quick, clean and reliable service across Rhondda Cynon Taff. Your recommendation means a lot to us. The team #BlueFlameGas
Prompt, professional and fair
Customer Service
Quality
Value
Good value, clean professional service. I have recommended this trader to friends and family.
Richard, South Glamorgan Posted on 28/04/2016 , work completed 28/04/2016
The trader replied (on 06/07/2017)
We really appreciate your positive feeback on your own personal experience throughout the installation process. Garry and his team value your comments and pleased you found the work was completed on time and to a professional standard of workmanship. We thank you for making recommendations to family and friends which is a truly appreciated, and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
New boiler instalation
Customer Service
Quality
Value
Brilliant job, I was very happy with completed job. Stuck to quote and time frame. I have no problems and no complaints
Mrs, Cardiff Posted on 01/01/2016 , work completed 01/01/2016
The trader replied (on 06/07/2017)
Garry and the team really appreciate your positive feedback on your experience throughout the installation process. We really value your comments and pleased you were very happy with the work carried out, with the team completing in the agreed timeframe. No better report than to know our customer thought the work was 'brilliant' so we thank you for this recommendation and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
My Review
Customer Service
Quality
Value
Very high standard of work
Adrian, Mid Glamorgan Posted on 13/10/2016 , work completed 13/10/2016
The trader replied (on 07/07/2017)
We really appreciate your posting and the positive feedback on your personal experience throughout the the installation process within your home. We are delighted you found the standard of work completed by Garry and his team to a very high and we truly value your comments. Thank you much for the recommending and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
First class and professional
Customer Service
Quality
Value
We enquired about having a new gas boiler fitted. The response and quotation came quickly. The cost reasonable. Having accepted the quotation, accepted the work was planned quickly. The whole job was undertaken with minimum of disruption and by very pleasant workmen. The whole experience was first class and professional.
Thomas John, Mid Glamorgan Posted on 27/03/2017 , work completed 27/03/2017
The trader replied (on 06/07/2017)
Garry and his team really appreciate your reccomendation and posting the positive feedback on your personal experience throughout the process from the initial contact through to installation. Thank you for acknowledging how you received a first class and prompt service from our friendly team of engineers and to know our commitment to keeping customer care and providing a professional service our main focus plus any disruption to your home kept at a minimum. We thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent job
Customer Service
Quality
Value
We had a new boiler installed and re-positioned into the bathroom complete with new pipework and 3 new radiators. Garry and his workmen carried out the work very efficiently and professionally and left everything clean and tidy at the end of each day. They were always very friendly and polite and it was a pleasure having them working in our home. We are thrilled with the finished work and would highly recommend this company.
Terry, Mid Glamorgan Posted on 15/03/2017 , work completed 15/03/2017
The trader replied (on 06/07/2017)
Garry and the team really appreciate your posting the positive feedback on your personal experience throughout the repositioning and installation process. Garry is delighted to know you have acknowledged the excellent workmanship and how friendly, efficient and professional the team were, plus how the kept all disruption in your home to a minimum, so thank you for the reccomendation to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent service
Customer Service
Quality
Value
Very impressed with overall service and provided helpful advice. The service man was on time, polite and friendly. Would definitely recommend this company.
Angela, Mid Glamorgan Posted on 10/07/2017 , work completed 10/07/2017
The trader replied (on 09/08/2017)
Hi Angela. Thanks for taking time in leaving positive feedback for us and, we really do appreciate the business.... Thanks very much... Kind Regards Garry BFGS Ltd
Impressive
Customer Service
Quality
Value
I’m a lone female having a new boiler installation which is incredibly overwhelming so after several quotes I choose blue flame solutions. I was offered a competitive quote from a gentleman who answered all of my questions taking time to offer advice, explaining the process fully in a respectful manner. The work was carried out quicker than anticipated in an incredibly neat and tidy fashion. The price quoted was the price paid. Highly recommended.
LNThom Posted on 04/08/2017 , work completed 04/08/2017
The trader replied (on 09/08/2017)
Hi Laura. Thanks you very much for the kind feedback it is much appreciated. I am very pleased that you are happy with our services this is my pleasure. And thank you for choosing us I really do appreciate the business...thanks again Kind Regards Garry-Blue Flame
Great job!!
Customer Service
Quality
Value
Excellent job by the guys, I needed my boiler replaced urgently and they fitted me in with two days!
Jason, Mid Glamorgan Posted on 06/07/2017 , work completed 06/07/2017
The trader replied (on 09/08/2017)
Hi jason. Thanks buddy we really do appreciate the feedback and we are glad that we could help you out at such short notice... Kind Regards Garry BFGS Ltd
Perfect Installation
Customer Service
Quality
Value
The whole process of system install was perfect start to finish. I was kept informed every step of the way. Installation was neat and tidy, workers very polite, with minimum disruption and very clean work it was a great experience. All controls explained in great detail.
Brian, Mid Glamorgan Posted on 07/06/2017 , work completed 07/06/2017
The trader replied (on 06/07/2017)
Garry and his team really appreciate your positive feedback giving an account of your own personal experience of the service you received by the engineers throughout the installation process. I thank you on behalf of the Blue Flame team. Kind regards Julie Lloyd Admin support.