Endorsed by Which?

Blue Flame Gas Solutions Limited

5.0

125 Reviews

Opening Hours
Today - 07:00–18:00
  • Monday 07:00–18:00
  • Tuesday 07:00–18:00
  • Wednesday 07:00–18:00
  • Thursday 07:00–18:00
  • Friday 07:00–18:00
  • Saturday 08:00–17:00
  • Sunday 09:00–13:00

Organisations and Awards

Apr 2019

About

➡️ Blue Flame Gas Solutions is a trusted, family-run boiler and heating company established in 2015, proudly serving RCT, Llantrisant, Pontyclun, Bridgend, Cardiff and surrounding areas.

Founded by former British Gas lead engineer Garry Lloyd, who brings over 25 years’ industry experience, our award-winning team delivers expert workmanship with genuine, personal service.

✔️ Our background in repairing thousands of boilers gives us a deeper understanding of every system we install.

✅ Wales Heating Installer of the Year 2016/17 and 2017/18

We’re large enough to cope, but small enough to care.

✔ New boiler installations and replacements
✔ Free 1st year service with all new boilers
✔ Free Silver Cover for the first year – See Website
✔ Electronic job booking and annual service reminders
✔ Fast, friendly quotes and honest advice

Trusted by hundreds of happy customers with 5⭐️ star reviews on Google, Trustpilot and Which? – providing reliable heating solutions for over 10 years.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Underfloor heating
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • More Services

    • thermostats gas leaks

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
125 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Brilliant job, excellent, prompt & professional
Customer Service
Quality
Value
Excellent from start to finish. Would use them again.
Roger, Mid Glamorgan Posted on 05/04/2017 , work completed 05/04/2017
The trader replied (on 06/07/2017)
Garry and his team really appreciate your posting and providing positive feedback on your personal experience throughout the installation process. Thank you for acknowledging how prompt and professional the team were, delivering an excellent service throughout, and for making the choice to select Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Brilliant job
Customer Service
Quality
Value
Completely professional company - operating to the highest standard of workmanship, clean, quality efficiency, informative, competitive pricing. Reliability is first class. I wouldn't hesitate to recommend 'Blue Flame Gas Solutions Ltd'. Workforce are most helpful in everyway.
Colin, Mid Glamorgan Posted on 09/05/2017 , work completed 09/05/2017
The trader replied (on 06/07/2017)
Thank you so much for your positive feedback on the professional work carried out by Garry and his team and your own personal experience throughout the installation process. We are truly grateful for your reccomendation to others and how you acknowledge their workmanship, reliability and advice and we thank you sincerely for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent Service
Customer Service
Quality
Value
I would certainly recommend Blue Flame, I had a new boiler & radiators fitted. I received excellent service, Garry & his team were very friendly & efficient also hard working. From start to finish I couldn't fault anything. Will definitely use in the future if needed.
Katherine T Posted on 08/11/2017 , work completed 08/11/2017
The trader replied (on 16/03/2018)
Hi Katherine. Thanks for your kind review glad your experience with us was an excellent one...:) Kind Regards Garry-Blue Flame
Excellent Service
Customer Service
Quality
Value
From the initial contact to completion of the work, the service received from Gary and his team has been excellent. They have all been very friendly and efficient and I would certainly use the firm again.
Denise, Mid Glamorgan Posted on 04/09/2017 , work completed 04/09/2017
The trader replied (on 28/09/2017)
Hi Denise. Thanks very much for your kind feedback we do appreciate it. And best wishes with the rest of your house renovations. Kind Regards Garry BFGS Ltd
Professional , Excellent job.
Customer Service
Quality
Value
The service was excellent from quote to finish. The team arrived on time and covered the place in protective sheets which was much appreciated . They were polite and professional and the finished job was perfect. Would certainly recommend .
Freezer Posted on 27/03/2018 , work completed 27/03/2018
The trader replied (on 09/04/2018)
Dear customer, thanks very much for your kind 5⭐️star review, very happy that you have been pleased with our services and also pointing out how we protect customers property with protective sheets. Thanks! Kind Regards Garry-Blue Flame
Installation of gas boiler
Customer Service
Quality
Value
Excellent service from start to finish. Knowledgeable engineer, good initial advice in choosing the right installation. Excellent follow up. Installers were efficient, polite and well presented. The work was carried out in a clean and competent manner and met our expectations.
Customer in Rhondda Cynon Taff Posted on 27/09/2019 , work completed 25/09/2019
The trader replied (on 08/10/2025)
➡️ Appreciate you taking the time to leave 5⭐️ star review — going back a few years now! Nice to hear you were happy with the installation and follow-up service. Thanks again, your early support really helped us grow into the company we are today.✔️ The team #BlueFlameGas
Worcester Greenstar 4000
Customer Service
Quality
Value
Had this boiler fitted by Garry from Blue Flame. His work on installing was fantastic, from getting a quote using their online , which was easy and straightforward, to the installation of the new boiler. He did everything efficiently and tidily, cleared up after himself and left my house as he found it, but with a new boiler. Showed me what to do with the initial set up, just made everything very easy. So impressed and would thoroughly recommend, good prices , and more personal service than with the bigger companies. Many thanks Garry.
Customer in Rhondda Cynon Taff Posted on 23/06/2023 , work completed 12/06/2023
The trader replied (on 08/10/2025)
➡️ Thanks so much for the lovely review! Really glad you were happy with everything and that the new Worcester Greenstar is up and running nicely in Ferndale, RCT. Your business means a lot to us — especially in times like these. ✔️ The team #BlueFlameGas
New boiler and radiators
Customer Service
Quality
Value
Garry responded quickly to my initial enquiry and gave good advice on what was needed. The work was carried out on the agreed date with minimal disruption and all rubbish removed at the end of the job. Everything works perfectly. Would recommend Blue Flame.
Customer in Rhondda Cynon Taff Posted on 17/10/2025 , work completed 11/09/2025
The trader replied (on 23/10/2025)
➡️ Thanks so much for your great feedback! We’re delighted you’re happy with your new boiler and radiators. Our Gas Safe engineers always aim for a clean, efficient installation with minimal disruption. Really appreciate the recommendation and support from Rhondda Cynon Taff ✔️ Garry & the team #BlueFlameGas
Boiler Replacement & Radiators
I recently hired Blue Flame for a boiler replacement, and the entire experience far exceeded my expectations. From the first call, Garry was prompt and professional, providing a clear, fair quote that outlined every step of the project. On installation day, Sol arrived on time and fitted the new boiler with confidence and precision. While he was there, he also took care of several radiators—removing the old units, cleaning the pipework, and installing brand‑new, efficient radiators that heat each room evenly. Throughout the process, communication was transparent, the crew was courteous, and the workmanship was top‑notch. I’m thrilled with both the boiler and the upgraded radiators, and I would gladly recommend Blue Flame to anyone seeking reliable heating solutions.
Customer in Rhondda Cynon Taff Posted on 29/10/2025 (Reviewer did not use service)
The trader replied (on 01/11/2025)
Thanks so much for taking the time to share your experience ✔️ I’m really pleased to hear you were happy with your boiler installation and radiator replacement — from the first call through to completion. We always aim to deliver reliable heating solutions across South Wales, with clear communication, punctuality, and top-quality workmanship. Enjoy the warmth from your new energy-efficient boiler and radiators, and thanks again for choosing Blue Flame Gas Solutions — your local experts in boiler installations and heating services. Thank you again, Garry and the Blue Flame team
Garry was great
Customer Service
Quality
Value
Recommended by a relative Garry called and spent time discussing our needs. We accepted his quote and agreed on a date. Arrived on time and did a great job. Work was excellent and very neat. Everything was cleaned and tidied up before they left. Can recommend the team
Customer in Caerphilly County Borough Posted on 30/10/2025 , work completed 17/01/2025
The trader replied (on 01/11/2025)
Thanks so much for the lovely feedback ✔️ It was great meeting you both and I’m really glad you were happy with the work. We always try to leave everything clean, tidy, and running perfectly before we go. Appreciate the recommendation! — Garry and the Blue Flame team
New boiler instalation
Customer Service
Quality
Value
Brilliant job, I was very happy with completed job. Stuck to quote and time frame. I have no problems and no complaints
Mrs, Cardiff Posted on 01/01/2016 , work completed 01/01/2016
The trader replied (on 06/07/2017)
Garry and the team really appreciate your positive feedback on your experience throughout the installation process. We really value your comments and pleased you were very happy with the work carried out, with the team completing in the agreed timeframe. No better report than to know our customer thought the work was 'brilliant' so we thank you for this recommendation and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Through and professional
Customer Service
Quality
Value
As promised Blue Flame arrived exactly on time and three "gentlemen" set about their work in a methodical and professional way. They each answered any questions raised throughout the day and finished at 5pm but only after they had cleaned up and explained how to operate the boiler. I will certainly recommend Blue Flame to all my friends.
Kevin, Mid Glamorgan Posted on 26/05/2016 , work completed 26/05/2016
The trader replied (on 25/07/2017)
Really appreciate that you have taken the time to leave positive feedback on your own personal experience. Garry and his team are delighted to know you were impressed by the team arriving promptly, taking time out to discuss any issues along the way. And keeping the disruption in your homeboy a minimum. Your acknowledgement on their proffesional workmanship and ethics is truely appreciated as Garry is committed to customer care and going that extra mile, so thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Prompt, professional and fair
Customer Service
Quality
Value
Good value, clean professional service. I have recommended this trader to friends and family.
Richard, South Glamorgan Posted on 28/04/2016 , work completed 28/04/2016
The trader replied (on 06/07/2017)
We really appreciate your positive feeback on your own personal experience throughout the installation process. Garry and his team value your comments and pleased you found the work was completed on time and to a professional standard of workmanship. We thank you for making recommendations to family and friends which is a truly appreciated, and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Perfect job
Customer Service
Quality
Value
We got a reminder message a day before the work was scheduled. They came on time, laid a protector sheet all over the floor to keep our house tidy. They have good problem-solving skills (replacing the cracked roof tiles). Very happily recommend them to others.
Gabor, Mid Glamorgan Posted on 20/06/2016 , work completed 20/06/2016
The trader replied (on 25/07/2017)
We really appreciate you taking the time to leave a posting and positive feedback. Garry and his team are pleased to know you found being contact ahead of installation beneficial and all aspects of the installation process a positive experience with your home and belongings being treated with respect. We take great pride in our workmanship and Garry is fully committed to customer care and going that extra mile, so thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent job
Customer Service
Quality
Value
Very prompt and professional, also explained in detail of the work carried out. Very friendly and trustworthy company.
Andrew, Mid Glamorgan Posted on 20/06/2016 , work completed 20/06/2016
The trader replied (on 25/07/2017)
Thank you for taking the time and leaving positive feedback on your own personal experience. Garry and his team are delighted to know you found all aspects of the work being undertaken in a friendly and professional manner, plus any detail being discussed with you throughout. Garry truly appreciates your reccomendation and acknowledgment of how friendly and trustworthy we are as a Company, so thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
An Excellent Team
Customer Service
Quality
Value
Work carried out in a most professional manner. Everything left in a clean and tidy manner. Took time to discuss different aspects of the work, and how it operated.
John, Mid Glamorgan Posted on 15/06/2016 , work completed 15/06/2016
The trader replied (on 25/07/2017)
We are grateful you have taken the time to leave positive feedback on your own personal experience. Garry and his team are pleased to know you found all aspects of thier work was carried out in a proffisional manner and he took time to ensure all aspects of the installation process discussed in detail. Your recommendation on the workmanship is truely appreciated as Garry is committed to going that extra mile, so thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
My Review
Customer Service
Quality
Value
We received a very friendly and very professional service. Worked nonstop from early morning until the evening. Quality of workmanship excellent. Lovely people who explained all the work they carried out and gave full instructions on our new boiler. Gary made sure we were happy once the job was complete. Would recommend to anyone.
Carol, Mid Glamorgan Posted on 09/08/2016 , work completed 09/08/2016
The trader replied (on 07/07/2017)
Garry and his team really appreciate your recommendation and the positive feedback on your personal experience throughout the installation process with the end result and standard of workmanship being described as excellent. We truely value your comments and you found the team proffesional and friendly and they worked tirelessly with minimum impact to your home. We are delighted the communication throughout was helpful and you were happy with the final result. Garry was so pleased you say he and his team are 'lovely people', and we thank you so much for recommending us to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
My Review
Customer Service
Quality
Value
Very high standard of work
Adrian, Mid Glamorgan Posted on 13/10/2016 , work completed 13/10/2016
The trader replied (on 07/07/2017)
We really appreciate your posting and the positive feedback on your personal experience throughout the the installation process within your home. We are delighted you found the standard of work completed by Garry and his team to a very high and we truly value your comments. Thank you much for the recommending and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
First class and professional
Customer Service
Quality
Value
We enquired about having a new gas boiler fitted. The response and quotation came quickly. The cost reasonable. Having accepted the quotation, accepted the work was planned quickly. The whole job was undertaken with minimum of disruption and by very pleasant workmen. The whole experience was first class and professional.
Thomas John, Mid Glamorgan Posted on 27/03/2017 , work completed 27/03/2017
The trader replied (on 06/07/2017)
Garry and his team really appreciate your reccomendation and posting the positive feedback on your personal experience throughout the process from the initial contact through to installation. Thank you for acknowledging how you received a first class and prompt service from our friendly team of engineers and to know our commitment to keeping customer care and providing a professional service our main focus plus any disruption to your home kept at a minimum. We thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent job
Customer Service
Quality
Value
We had a new boiler installed and re-positioned into the bathroom complete with new pipework and 3 new radiators. Garry and his workmen carried out the work very efficiently and professionally and left everything clean and tidy at the end of each day. They were always very friendly and polite and it was a pleasure having them working in our home. We are thrilled with the finished work and would highly recommend this company.
Terry, Mid Glamorgan Posted on 15/03/2017 , work completed 15/03/2017
The trader replied (on 06/07/2017)
Garry and the team really appreciate your posting the positive feedback on your personal experience throughout the repositioning and installation process. Garry is delighted to know you have acknowledged the excellent workmanship and how friendly, efficient and professional the team were, plus how the kept all disruption in your home to a minimum, so thank you for the reccomendation to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Prompt and professional
Customer Service
Quality
Value
Very professional and specific about the job that needed to be carried out. On time and very clean and immaculate tradesmen.
Martin, Mid Glamorgan Posted on 13/02/2017 , work completed 13/02/2017
The trader replied (on 06/07/2017)
We really appreciate your reccomendation to others and the positive feedback on your personal experience throughout the installation process. Garry and his team thank you for your acknowledgement of the professional and prompt service provided, where they kept to the agreed timescale and keeping disruption to a minimum within your home. Garry takes great pride in providing excellent customers care but equally in the professionalism and appearance of his workforce, so we thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Professional, pleasant and polite
Customer Service
Quality
Value
The team were prompt, arriving on time. They were polite, and pleasant, with a really good attitude. They were efficient and excellent workers. They were clean and tidied up at the end of the day, leaving the house spotless. Good value for money and fitted 1 boiler and 5 radiators in one day. 100% would recommend. ( And they were nice to our dog!!) Genuinely nice gentlemen!
Andrea, Mid Glamorgan Posted on 23/08/2017 , work completed 23/08/2017
The trader replied (on 16/03/2018)
Hi Andrea. Thanks for your lovely positive review. Much appreciated. Kind Regards Garry-Blue Flame
Excellent service
Customer Service
Quality
Value
From contacting regarding a quote to completing the work all was done to the highest standards work done over two days by a team who were polite and tidy couldn't ask for a better job. Highly recommended
nigelc Posted on 05/09/2017 , work completed 05/09/2017
The trader replied (on 28/09/2017)
Hi Nigel. Glad to hear your pleased with your new boiler installation and in leaving its much appreciated....all going well we'll see you next year for your annual service. Kind Regards Garry BFGS Ltd
Clean and efficient
Customer Service
Quality
Value
Excellent service and easy to deal with from quote to completion.
Simon Posted on 01/02/2018 , work completed 01/02/2018
The trader replied (on 16/03/2018)
Hi Simon. Thanks for feedback glad you experience with us was an excellent one... Kind Regards Garry-Blue Flame
Happy customers
Customer Service
Quality
Value
Happy to recommend Blue Flame Gas for their prompt and professional service. Gary was friendly and helpful and carried out the work required in a clean efficient manner.
John, Mid Glamorgan Posted on 04/05/2018 , work completed 04/05/2018
The trader replied (on 08/10/2025)
Thanks for taking the time to leave a 5⭐️ review, John — really appreciate it! Hard to believe that one was back in 2018, but great to know you were happy with the service. Support like that in the early days really helped us get to where we are now, thank you! ✔️ The team #BlueFlameGas