Endorsed by Which?

Blue Flame Gas Solutions Limited

5.0

124 Reviews

Opening Hours
Today - 07:00–18:00
  • Monday 07:00–18:00
  • Tuesday 07:00–18:00
  • Wednesday 07:00–18:00
  • Thursday 07:00–18:00
  • Friday 07:00–18:00
  • Saturday 08:00–17:00
  • Sunday 09:00–13:00

Organisations and Awards

Apr 2019

About

➡️ Blue Flame Gas Solutions is a trusted, family-run boiler and heating company established in 2015, proudly serving RCT, Llantrisant, Pontyclun, Bridgend, Cardiff and surrounding areas.

Founded by former British Gas lead engineer Garry Lloyd, who brings over 25 years’ industry experience, our award-winning team delivers expert workmanship with genuine, personal service.

✔️ Our background in repairing thousands of boilers gives us a deeper understanding of every system we install.

✅ Wales Heating Installer of the Year 2016/17 and 2017/18

We’re large enough to cope, but small enough to care.

✔ New boiler installations and replacements
✔ Free 1st year service with all new boilers
✔ Free Silver Cover for the first year – See Website
✔ Electronic job booking and annual service reminders
✔ Fast, friendly quotes and honest advice

Trusted by hundreds of happy customers with 5⭐️ star reviews on Google, Trustpilot and Which? – providing reliable heating solutions for over 10 years.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Underfloor heating
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • More Services

    • thermostats gas leaks

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
124 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Excellent job
Customer Service
Quality
Value
Very prompt, professional service, over 2 days. On completion the controls were explained fully and the engineers cleaned up fully. Could not fault the service.
L R, Mid Glamorgan Posted on 15/09/2016 , work completed 15/09/2016
The trader replied (on 07/07/2017)
We really appreciate your positive feedback on your personal experience throughout the installation process which was completed within a 2 day timeframe. We are delighted you found the team professional, with clear instructions on the system and controls etc, plus the team left your home as they found it and we truly value your comments. Garry is thrilled you say it was an 'excellent job', so thank you for recommendation to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Prompt professional - Brilliant
Customer Service
Quality
Value
Excellent pro work. Highly recommended. Most impressed. No hesitation in recommending.
Dennis, Mid Glamorgan Posted on 05/09/2016 , work completed 05/09/2016
The trader replied (on 07/07/2017)
We really appreciate your posting and the positive feedback on your personal experience throughout the installation process. We are delighted you were impressed and found the team proffesional and prompt and truly value your comments. Garry is thrilled you say the experience was 'brilliant' and you wouldn't hesitate to recommend Blue Flame Gas Solutions to others and thank you so much for choosing us to install your system Kind regards Julie Lloyd Admin support.
Excellent Job & Clean
Customer Service
Quality
Value
Work 1st class and tidied up after them.
Phillip, Mid Glamorgan Posted on 26/08/2016 , work completed 26/08/2016
The trader replied (on 07/07/2017)
We really appreciate your recommendation to others and the positive feedback on your personal experience throughout the installation with the end result of all workmanship being described as excellent. We are delighted you found the team 1st class and they left your home as they found it, we truly value your comments. Thank you so much for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Highly recommended
Customer Service
Quality
Value
Excellent service, worked tirelessly to install my new heating system, were friendly & helpful & I would definitely recommend them.
Pat, Mid Glamorgan Posted on 15/08/2016 , work completed 15/08/2016
The trader replied (on 07/07/2017)
Garry and his team really appreciate you would highly recommend us to others and the positive feedback on your own personal experience throughout the installation process with the end result being of an excellent standard. We are delighted you found the team proffesional, working tirelessly to complete the work with minimum impact and we truly value your comments. Thank you so much for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Best Team for the Job.
Customer Service
Quality
Value
Punctual, polite and very professional, just a few of the words I could use to describe this team of craftsmen. The work I required was the removal of an old coal central heating system and the installation of a new gas central heating system, this work was completed extremely quickly (1½ days) and to a very high standard. Throughout the process I was kept up to date by Garry and his team and consulted at every stage about ideas, decisions and recommendations. They also kept my house as clean as possible during the job, removing all rubbish and mess created once completed, so much so you'd have hardly known they'd been, other than the new boiler. The initial consultation helped us plan exactly what work was going to be required, which boiler would be best, the right location for it and all the additional information needed to make it happen and work for my home, this I feel is why the final cost was the same as the quote, no hidden extras, everything as discussed before the job started, and at a very good competitive price. Due to problems with my gas provider they were unable to fully certify the gas system on the final day and arrangements were made so they could returned at a later date to complete the job, there were no extra costs or complaints, they were very happy to accommodate my situation. I would definitely recommend Garry and his entire team at Blue Flame Gas Solutions Ltd to anybody who wants a professional job at a reasonable price.
Craig013 Posted on 09/08/2016 , work completed 09/08/2016
The trader replied (on 07/07/2017)
Garry and his team really value your posting and truly appreciate your positive feedback on your personal experience from initial contact to completion of the install, with the final result of workmanship being described as excellent. We are delighted you found the team proffesional, punctual and polite, with good communication and advice throughout. The team strive to ensure there is minimum impact and treat each home as their own, so thank you for acknowledging they fully respected your home and kept all disruption to a minimum. Garry was so thrilled to know you describe his team as 'craftsmen' which really touched him, thank you so much for your high recommendation and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
My Review
Customer Service
Quality
Value
We received a very friendly and very professional service. Worked nonstop from early morning until the evening. Quality of workmanship excellent. Lovely people who explained all the work they carried out and gave full instructions on our new boiler. Gary made sure we were happy once the job was complete. Would recommend to anyone.
Carol, Mid Glamorgan Posted on 09/08/2016 , work completed 09/08/2016
The trader replied (on 07/07/2017)
Garry and his team really appreciate your recommendation and the positive feedback on your personal experience throughout the installation process with the end result and standard of workmanship being described as excellent. We truely value your comments and you found the team proffesional and friendly and they worked tirelessly with minimum impact to your home. We are delighted the communication throughout was helpful and you were happy with the final result. Garry was so pleased you say he and his team are 'lovely people', and we thank you so much for recommending us to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Brilliant job
Customer Service
Quality
Value
Efficient. Friendly. No hesitation to use them again. Also no hesitation to recommend them. I can relax when looking at pipework needs.
Gwyneth, Mid Glamorgan Posted on 27/07/2016 , work completed 27/07/2016
The trader replied (on 25/07/2017)
We really appreciate your positive feedback on your own personal experience throughout the installation process. Garry and his team are delighted to know you were reassured you found the team efficient and friendly. Thank you so much for your recommendation on how the team took great care in thier workmanship and going that extra mile, so thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
My Review
Customer Service
Quality
Value
Cannot speak more highly of all aspects of work done. Replacement central heater completed to our total satisfaction.
Colin, Mid Glamorgan Posted on 22/06/2016 , work completed 22/06/2016
The trader replied (on 25/07/2017)
Thank you for taking the time and leaving positive feedback on your own personal experience. Garry and his team are delighted to know you found all aspects of their work exceeding any expectations. Your honesty and recommendation on the excellent workmanship is truely appreciated as Garry is committed to customer care and going that extra mile, so thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent job
Customer Service
Quality
Value
Very prompt and professional, also explained in detail of the work carried out. Very friendly and trustworthy company.
Andrew, Mid Glamorgan Posted on 20/06/2016 , work completed 20/06/2016
The trader replied (on 25/07/2017)
Thank you for taking the time and leaving positive feedback on your own personal experience. Garry and his team are delighted to know you found all aspects of the work being undertaken in a friendly and professional manner, plus any detail being discussed with you throughout. Garry truly appreciates your reccomendation and acknowledgment of how friendly and trustworthy we are as a Company, so thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Perfect job
Customer Service
Quality
Value
We got a reminder message a day before the work was scheduled. They came on time, laid a protector sheet all over the floor to keep our house tidy. They have good problem-solving skills (replacing the cracked roof tiles). Very happily recommend them to others.
Gabor, Mid Glamorgan Posted on 20/06/2016 , work completed 20/06/2016
The trader replied (on 25/07/2017)
We really appreciate you taking the time to leave a posting and positive feedback. Garry and his team are pleased to know you found being contact ahead of installation beneficial and all aspects of the installation process a positive experience with your home and belongings being treated with respect. We take great pride in our workmanship and Garry is fully committed to customer care and going that extra mile, so thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
An Excellent Team
Customer Service
Quality
Value
Work carried out in a most professional manner. Everything left in a clean and tidy manner. Took time to discuss different aspects of the work, and how it operated.
John, Mid Glamorgan Posted on 15/06/2016 , work completed 15/06/2016
The trader replied (on 25/07/2017)
We are grateful you have taken the time to leave positive feedback on your own personal experience. Garry and his team are pleased to know you found all aspects of thier work was carried out in a proffisional manner and he took time to ensure all aspects of the installation process discussed in detail. Your recommendation on the workmanship is truely appreciated as Garry is committed to going that extra mile, so thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
New boiler and radiators
Customer Service
Quality
Value
Excellent work, nice and clean looks neat and tidy. explained the boiler work. No problems. already Reccomedation. Can't fault
Lino, Pontyclun Posted on 08/06/2016 , work completed 08/06/2016
The trader replied (on 25/07/2017)
Garry and the team thank you taking the time to leave positive feedback on your own personal experience. We are pleased you found all areas of the workmanship being described as 'excellent' and the boiler system being explained in detail prior to completion. Your recommendation as 'couldn't fault' is truely appreciated by Garry as he is committed to customer care and going that extra mile, so thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Very efficient, clean & pleasant
Customer Service
Quality
Value
Garry and his tram installed a new gas boiler with filters and flue etc. They worked efficiently and cleanly and carried out an excellent job ahead of schedule. I have no hesitation in recommending them.
Gareth, Mid Glamorgan Posted on 02/06/2016 , work completed 02/06/2016
The trader replied (on 25/07/2017)
Thank you for taking the time to leave positive feedback on your own personal experience. Garry and his team are pleased you found the team to be efficient and friendly, completing work in advance of original schedule. Your acknowledgement of the excellent workmanship is truely appreciated as Garry is committed to customer care and going that extra mile, so thank you for the reccomendation and choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Through and professional
Customer Service
Quality
Value
As promised Blue Flame arrived exactly on time and three "gentlemen" set about their work in a methodical and professional way. They each answered any questions raised throughout the day and finished at 5pm but only after they had cleaned up and explained how to operate the boiler. I will certainly recommend Blue Flame to all my friends.
Kevin, Mid Glamorgan Posted on 26/05/2016 , work completed 26/05/2016
The trader replied (on 25/07/2017)
Really appreciate that you have taken the time to leave positive feedback on your own personal experience. Garry and his team are delighted to know you were impressed by the team arriving promptly, taking time out to discuss any issues along the way. And keeping the disruption in your homeboy a minimum. Your acknowledgement on their proffesional workmanship and ethics is truely appreciated as Garry is committed to customer care and going that extra mile, so thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent service
Customer Service
Quality
Value
The service provided was first class. They arrived when they said they would. The work was completed well within the timescale. The team was friendly and polite. The work carried out was of a high standard. The workplace was left clean and tidy. Excellent service. I would be more than happy to recommend Blue Flame.
Wayne, Mid Glamorgan Posted on 23/05/2016 , work completed 23/05/2016
The trader replied (on 25/07/2017)
We really appreciate that you have for taken the time to leave positive feedback on your own personal experience on the installation process. Garry was delighted to know you describe all aspects of their workmanship as 'first class' exceeding any expectations. Your acknowledgement on the friendliness of the team and where they ensured your home was left as found is truely appreciated. Garry is committed to customer care and going that extra mile and appreciates your reccomendation to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Brilliant, prompt & professional
Customer Service
Quality
Value
The pre-visit was presented with knowledge, vision and understanding of my concerns and wishes. I received 4 other quotes, some cheaper and some dearer. After full consideration of all the information received, Blue Flame Solutions was undoubtedly the best. A company run by a very professional individual.
Elaine, Mid Glamorgan Posted on 20/05/2016 , work completed 20/05/2016
The trader replied (on 25/07/2017)
Thank you Elaine for your posting and the high reccomendation of our Company to other epic, having such positive feedback of your own personal experience is invaluable. Garry was delighted you found his expertise and understanding of your needs were a deciding factor in you choosing Blue Fame above all others, and your recommendation of us being described as 'undoubtably the best' such a high accolade, so thank you for trusting in us and a big thank you from us all at Blue Flame Gas Solutions Kind regards Julie Lloyd Admin support.
Brilliant job
Customer Service
Quality
Value
Gary & his team were professional and carried out the work to a very high standard. They protected all surfaces and there was no mess anywhere, you wouldn't have known they had carried out the work. Would thoroughly recommend Blue Flame Gas Solutions.
James, Mid Glamorgan Posted on 17/05/2016 , work completed 17/05/2016
The trader replied (on 25/07/2017)
Thank you for taking the time and leaving positive feedback on your own personal experience. Garry and his team are delighted to know you found all work was carried out to a high standard, with your home being respected and left with the minimum of disruption.. Your acknowledgement of the excellent workmanship is truely appreciated as Garry is committed to his customers and going that extra mile, so thank you for your recommendation to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent service
Customer Service
Quality
Value
Good communication/work ethic and reliable. Would not hesitate in recommending to anybody.
Ian, Mid Glamorgan Posted on 09/05/2016 , work completed 09/05/2016
The trader replied (on 25/07/2017)
Thank you for taking the time to leave your positive feedback on your own personal experience. We are pleased you found Garry and his teams reliability and work ethics to a high standarrd, as they take great pride in thier workmanship and going that extra mile. So we thank you for your recommendation and choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent work
Customer Service
Quality
Value
Very pleased with what they done quick & reliable service very polite. I would trust them to do work for me again.
Janet, Mid Glamorgan Posted on 07/05/2016 , work completed 07/05/2016
The trader replied (on 25/07/2017)
We really appreciate your positive feedback on your own personal experience. Garry pleased to know you were reassured with the workmanship and all work completed quickly and reliably by a friendly team. Thank you so much for your recommendation also that you would choose Blue Flame Gas Solutions for any future work. Kind regards Julie Lloyd Admin support.
An excellent job
Customer Service
Quality
Value
I received an excellent service from a very efficient and polite work force. I thoroughly recommend them.
Graham, Mid Glamorgan Posted on 06/05/2016 , work completed 06/05/2016
The trader replied (on 25/07/2017)
We really appreciate you taking time to post a review of you own personal experience of the installation process. Garry was pleased to know you were impressed and acknowledged you recieved an excellent service and found the team friendly and efficient. Thank you so much for your recommendatiion and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
First class job
Customer Service
Quality
Value
Clean and professional job, friendly workers definitely recommend.
Ken, Mid Glamorgan Posted on 05/05/2016 , work completed 05/05/2016
The trader replied (on 25/07/2017)
Thank you for your posting and taking the time to leave positive feedback on your own personal experience. Garry and his team are pleased you found the team friendly with the workmanship carried out to a high proffesional standard. We truly appreciate your recommendation and thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Prompt, professional and fair
Customer Service
Quality
Value
Good value, clean professional service. I have recommended this trader to friends and family.
Richard, South Glamorgan Posted on 28/04/2016 , work completed 28/04/2016
The trader replied (on 06/07/2017)
We really appreciate your positive feeback on your own personal experience throughout the installation process. Garry and his team value your comments and pleased you found the work was completed on time and to a professional standard of workmanship. We thank you for making recommendations to family and friends which is a truly appreciated, and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Quick, efficient and clean.
Customer Service
Quality
Value
I thoroughly recommend Blue Flame Gas Solutions. They replaced my old back boiler with a new combi boiler, and did an excellent job. They arrived as arranged and were quick and efficient installing the boiler, and also repaired several small leaks on the gas pipes. I was impressed with the standard of work carried out, and to top it all they removed all the old rubbish, leaving the house clean and tidy. Great job!
Gary, Mid Glamorgan Posted on 18/04/2016 , work completed 18/04/2016
The trader replied (on 06/07/2017)
Garry and the team really appreciate your positive feedback on your personal experience throughout the removal and installation process with the work being carried out to the agreed timeframe. We really value your comments and are delighted you were impressed by the efficiency and standard of our workmanship and we were able to also rectify some additional leaks., plus there being the minimum of disruption to your home hroughout the process. We thank you for your recommendation and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
New boiler instalation
Customer Service
Quality
Value
Brilliant job, I was very happy with completed job. Stuck to quote and time frame. I have no problems and no complaints
Mrs, Cardiff Posted on 01/01/2016 , work completed 01/01/2016
The trader replied (on 06/07/2017)
Garry and the team really appreciate your positive feedback on your experience throughout the installation process. We really value your comments and pleased you were very happy with the work carried out, with the team completing in the agreed timeframe. No better report than to know our customer thought the work was 'brilliant' so we thank you for this recommendation and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Installed new boiler
Customer Service
Quality
Value
Boiler had be moved from downstairs and a new one was installed upstairs. Also put a few radiators in too. Very happy with work, they were excellent from start to finish.
Rob, Porth Posted on 01/09/2015 , work completed 01/09/2015
The trader replied (on 06/07/2017)
We really appreciate your positive feedback on your personal experience throughout the installation process. Garry and his team really value your feedback and so pleased to know you were delighted with the quality of work carried out from the start to completion of installation. We thank you for the recommendation and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.