Endorsed by Which?

Blue Flame Gas Solutions Limited

5.0

125 Reviews

Opening Hours
Today - 07:00–18:00
  • Monday 07:00–18:00
  • Tuesday 07:00–18:00
  • Wednesday 07:00–18:00
  • Thursday 07:00–18:00
  • Friday 07:00–18:00
  • Saturday 08:00–17:00
  • Sunday 09:00–13:00

Organisations and Awards

Apr 2019

About

➡️ Blue Flame Gas Solutions is a trusted, family-run boiler and heating company established in 2015, proudly serving RCT, Llantrisant, Pontyclun, Bridgend, Cardiff and surrounding areas.

Founded by former British Gas lead engineer Garry Lloyd, who brings over 25 years’ industry experience, our award-winning team delivers expert workmanship with genuine, personal service.

✔️ Our background in repairing thousands of boilers gives us a deeper understanding of every system we install.

✅ Wales Heating Installer of the Year 2016/17 and 2017/18

We’re large enough to cope, but small enough to care.

✔ New boiler installations and replacements
✔ Free 1st year service with all new boilers
✔ Free Silver Cover for the first year – See Website
✔ Electronic job booking and annual service reminders
✔ Fast, friendly quotes and honest advice

Trusted by hundreds of happy customers with 5⭐️ star reviews on Google, Trustpilot and Which? – providing reliable heating solutions for over 10 years.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Underfloor heating
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • More Services

    • thermostats gas leaks

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
125 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Excellent job
Customer Service
Quality
Value
We had a new boiler installed and re-positioned into the bathroom complete with new pipework and 3 new radiators. Garry and his workmen carried out the work very efficiently and professionally and left everything clean and tidy at the end of each day. They were always very friendly and polite and it was a pleasure having them working in our home. We are thrilled with the finished work and would highly recommend this company.
Terry, Mid Glamorgan Posted on 15/03/2017 , work completed 15/03/2017
The trader replied (on 06/07/2017)
Garry and the team really appreciate your posting the positive feedback on your personal experience throughout the repositioning and installation process. Garry is delighted to know you have acknowledged the excellent workmanship and how friendly, efficient and professional the team were, plus how the kept all disruption in your home to a minimum, so thank you for the reccomendation to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Prompt and professional
Customer Service
Quality
Value
Very professional and specific about the job that needed to be carried out. On time and very clean and immaculate tradesmen.
Martin, Mid Glamorgan Posted on 13/02/2017 , work completed 13/02/2017
The trader replied (on 06/07/2017)
We really appreciate your reccomendation to others and the positive feedback on your personal experience throughout the installation process. Garry and his team thank you for your acknowledgement of the professional and prompt service provided, where they kept to the agreed timescale and keeping disruption to a minimum within your home. Garry takes great pride in providing excellent customers care but equally in the professionalism and appearance of his workforce, so we thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Professional, pleasant and polite
Customer Service
Quality
Value
The team were prompt, arriving on time. They were polite, and pleasant, with a really good attitude. They were efficient and excellent workers. They were clean and tidied up at the end of the day, leaving the house spotless. Good value for money and fitted 1 boiler and 5 radiators in one day. 100% would recommend. ( And they were nice to our dog!!) Genuinely nice gentlemen!
Andrea, Mid Glamorgan Posted on 23/08/2017 , work completed 23/08/2017
The trader replied (on 16/03/2018)
Hi Andrea. Thanks for your lovely positive review. Much appreciated. Kind Regards Garry-Blue Flame
Excellent service
Customer Service
Quality
Value
From contacting regarding a quote to completing the work all was done to the highest standards work done over two days by a team who were polite and tidy couldn't ask for a better job. Highly recommended
nigelc Posted on 05/09/2017 , work completed 05/09/2017
The trader replied (on 28/09/2017)
Hi Nigel. Glad to hear your pleased with your new boiler installation and in leaving its much appreciated....all going well we'll see you next year for your annual service. Kind Regards Garry BFGS Ltd
Clean and efficient
Customer Service
Quality
Value
Excellent service and easy to deal with from quote to completion.
Simon Posted on 01/02/2018 , work completed 01/02/2018
The trader replied (on 16/03/2018)
Hi Simon. Thanks for feedback glad you experience with us was an excellent one... Kind Regards Garry-Blue Flame
Happy customers
Customer Service
Quality
Value
Happy to recommend Blue Flame Gas for their prompt and professional service. Gary was friendly and helpful and carried out the work required in a clean efficient manner.
John, Mid Glamorgan Posted on 04/05/2018 , work completed 04/05/2018
The trader replied (on 08/10/2025)
Thanks for taking the time to leave a 5⭐️ review, John — really appreciate it! Hard to believe that one was back in 2018, but great to know you were happy with the service. Support like that in the early days really helped us get to where we are now, thank you! ✔️ The team #BlueFlameGas
Highly recommended
Customer Service
Quality
Value
Excellent service, worked tirelessly to install my new heating system, were friendly & helpful & I would definitely recommend them.
Pat, Mid Glamorgan Posted on 15/08/2016 , work completed 15/08/2016
The trader replied (on 07/07/2017)
Garry and his team really appreciate you would highly recommend us to others and the positive feedback on your own personal experience throughout the installation process with the end result being of an excellent standard. We are delighted you found the team proffesional, working tirelessly to complete the work with minimum impact and we truly value your comments. Thank you so much for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent job
Customer Service
Quality
Value
Very prompt, professional service, over 2 days. On completion the controls were explained fully and the engineers cleaned up fully. Could not fault the service.
L R, Mid Glamorgan Posted on 15/09/2016 , work completed 15/09/2016
The trader replied (on 07/07/2017)
We really appreciate your positive feedback on your personal experience throughout the installation process which was completed within a 2 day timeframe. We are delighted you found the team professional, with clear instructions on the system and controls etc, plus the team left your home as they found it and we truly value your comments. Garry is thrilled you say it was an 'excellent job', so thank you for recommendation to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Very professional company
Customer Service
Quality
Value
We found Blue Flame Solutions very professional in installing our new boiler, from the very first when they gave us all the information and recommended the best boiler for us. Their work was very prompt and first class. They took all the Debry away and did a very good clean up job when they finished. I would certainly recommend Blue Flame Solutions to anyone.
Peter, Mid Glamorgan Posted on 19/09/2016 , work completed 19/09/2016
The trader replied (on 07/07/2017)
Garry and his team really appreciate your posting and your recommendation to others. We truely value your positive feedback on your personal experience from initial contact to completion of the installation process. We are delighted you found the team proffesional and polite, leaving your home as they found it and removing all debris. Garry is thrilled you say the experience was 'first class ', thank you so much and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Brilliant job
Customer Service
Quality
Value
Efficient. Friendly. No hesitation to use them again. Also no hesitation to recommend them. I can relax when looking at pipework needs.
Gwyneth, Mid Glamorgan Posted on 27/07/2016 , work completed 27/07/2016
The trader replied (on 25/07/2017)
We really appreciate your positive feedback on your own personal experience throughout the installation process. Garry and his team are delighted to know you were reassured you found the team efficient and friendly. Thank you so much for your recommendation on how the team took great care in thier workmanship and going that extra mile, so thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent & Professional Boiler & Radiators Replacment
Customer Service
Quality
Value
From the very first meeting when Garry visited to provide a quote, he was punctual and very professional which was a great first impression. Garry and his team then attended to carry out the works and did a fantastic job. The professionalism of his team was fantastic and I'm very happy with not only the work carried out but also the customer service provided throughout. I would highly recommend Blue Flame Gas Solutions Ltd and look forward to my first service. Thank you to Garry and his team, excellent work.
Matt2510 Posted on 31/01/2017 , work completed 31/01/2017
The trader replied (on 06/07/2017)
Garry and his team really appreciate your positive feedback on your experience throughout the installation process. Garry delighted that you felt first impressions count as this is so important to him, as is customer care. He was even more pleased you found the team to be proffesional and prompt, with the final results being a 'fantastic' result. So we thank you for this reccomendation to others choosing Blue Flame Gas Solutions to install your system and look forward to seeing you at the first service, which we will advise you if in advance Kind regards Julie Lloyd Admin support.
Very good boiler installation and prompt service
Customer Service
Quality
Value
We had been without heating for over 2 weeks and when we approached Garry at Blue Flame although he was booked up until March he said he would fit us in with the next 2 days which was fantastic. The work was carried in a polite and professional manner and given thorough instructions how to work it. They took all the rubbish away and completed the work to a high satisfaction. Would recommend them to anyone.
Ann Muscat, Cardiff Posted on 11/02/2017 , work completed 11/02/2017
The trader replied (on 06/07/2017)
Garry and the team really appreciate how you have acknowledged thier flexibility to your predicament in the was midst of winter, where they rescheduled work to get your home warm again. Your positive feedback on your own personal experience throughout the installation process is heartening, knowing you truely appreciated thier commitment and professionalism, so thank you. And we thank you for your reccomendation to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent service
Customer Service
Quality
Value
Very impressed with overall service and provided helpful advice. The service man was on time, polite and friendly. Would definitely recommend this company.
Angela, Mid Glamorgan Posted on 10/07/2017 , work completed 10/07/2017
The trader replied (on 09/08/2017)
Hi Angela. Thanks for taking time in leaving positive feedback for us and, we really do appreciate the business.... Thanks very much... Kind Regards Garry BFGS Ltd
Impressive
Customer Service
Quality
Value
I’m a lone female having a new boiler installation which is incredibly overwhelming so after several quotes I choose blue flame solutions. I was offered a competitive quote from a gentleman who answered all of my questions taking time to offer advice, explaining the process fully in a respectful manner. The work was carried out quicker than anticipated in an incredibly neat and tidy fashion. The price quoted was the price paid. Highly recommended.
LNThom Posted on 04/08/2017 , work completed 04/08/2017
The trader replied (on 09/08/2017)
Hi Laura. Thanks you very much for the kind feedback it is much appreciated. I am very pleased that you are happy with our services this is my pleasure. And thank you for choosing us I really do appreciate the business...thanks again Kind Regards Garry-Blue Flame
Great job!!
Customer Service
Quality
Value
Excellent job by the guys, I needed my boiler replaced urgently and they fitted me in with two days!
Jason, Mid Glamorgan Posted on 06/07/2017 , work completed 06/07/2017
The trader replied (on 09/08/2017)
Hi jason. Thanks buddy we really do appreciate the feedback and we are glad that we could help you out at such short notice... Kind Regards Garry BFGS Ltd
Perfect Installation
Customer Service
Quality
Value
The whole process of system install was perfect start to finish. I was kept informed every step of the way. Installation was neat and tidy, workers very polite, with minimum disruption and very clean work it was a great experience. All controls explained in great detail.
Brian, Mid Glamorgan Posted on 07/06/2017 , work completed 07/06/2017
The trader replied (on 06/07/2017)
Garry and his team really appreciate your positive feedback giving an account of your own personal experience of the service you received by the engineers throughout the installation process. I thank you on behalf of the Blue Flame team. Kind regards Julie Lloyd Admin support.
Nothing less than 5 star from start to finish.
Customer Service
Quality
Value
Our gas fire and back boiler of 18 years old were removed in May and a new fire and combination boiler installed. All of the work was carried out by Blue Flame Gas Solutions. Gary and his team were polite, very professional and efficient, with all work completed on time and as per quotation schedule. Upon completion everything was explained. My wife and I were delighted with the quality of the job and would not hesitate in recommending Blue Flame Gas Solutions to theirs. Money well spent.
Paul, Mid Glamorgan Posted on 22/05/2017 , work completed 22/05/2017
The trader replied (on 06/07/2017)
Thank you so much for taking the time to leave this post. Garry and his team are thrilled to know you and your wife were delighted with the professionalism and quality of the installation and your recommendation to others of your experience of using Blue Flame Gas Solutions. We truely appreciate this positive feedback and thank you for choosing us to install your system Kind regards Julie Lloyd Admin support.
Prompt + Professional
Customer Service
Quality
Value
Had combi boiler fan replaced with Blue Flame. Very prompt and courteous and gave me good information regarding a new boiler, if necessary will definitely use them again.
Gillian, Mid Glamorgan Posted on 09/06/2017 , work completed 09/06/2017
The trader replied (on 06/07/2017)
Thank you on behalf of Garry and the team for providing feedback and comments on the service you received it is greatly appreciated. If we can be of any service in the future please do not hesitate to get in touch. Kind regards Julie Lloyd Admin support.
Happy customer
Customer Service
Quality
Value
On time, clean and tidy, beautiful piping and good value. What more could you want. Excellent job.
Anthony, Mid Glamorgan Posted on 20/10/2017 , work completed 20/10/2017
The trader replied (on 16/03/2018)
Hi Anthony. Thanks for feedback "beautiful piping" love it..:) Kind Regards Garry-Blue Flame
Excellent Workmanship!
Customer Service
Quality
Value
Brilliant service from all of the team! Professional throughout from start to finish. Aftercare second to none! Would highly recommend!
Lindsey, Mid Glamorgan Posted on 19/10/2017 , work completed 19/10/2017
The trader replied (on 16/03/2018)
Hi Lindsey. Thanks for your kind feedback...."Aftercare second to none"...Thanks Lindsey. Kind Regards Garry-Blue Flame
Fantastic - Professional & Great Customer Service
Customer Service
Quality
Value
Blue Flame Gas Solutions was fantastic. My boiler broke down and we required an solution. They visited my house and sent a quote on the same day I contacted them. The next day I accepted the quote to have the boiler replaced the following day. They provided us with options and explained all necessary with great patience. They were polite, respectful and cleaned/tidied after finishing the work. No disappointments/surprises at all and they make they process smooth. Thank you very much! I would highly recommend them and I will definitely contact them again for servicing the boiler or any other job required in the house.
Valerie Posted on 11/12/2017 , work completed 11/12/2017
The trader replied (on 16/03/2018)
Hi Valerie. Thanks so much for the lovely positive feedback. Pleasing to read your detailed and personal review of us. Much appreciated Kind Regards Garry-Blue Flame
My review
Customer Service
Quality
Value
Very impressed, prompt service, will use them again.
Alun, Mid Glamorgan Posted on 05/03/2018 , work completed 05/03/2018
The trader replied (on 16/03/2018)
Thanks Alun for feedback much appreciated. Kind Regards Garry-Blue Flame
Job well done.
Customer Service
Quality
Value
On-time, on schedule, on budget, polite & tidy. Well pleased.
Jeffrey, Mid Glamorgan Posted on 14/01/2019 , work completed 14/01/2019
The trader replied (on 08/10/2025)
➡️ Thanks for taking time to leave a 5⭐️ review, really appreciate it. Always nice to look back and see the early feedback that helped us grow. Thank you! The team #BlueFlameGas
Fantastic service for boiler installation
Customer Service
Quality
Value
Was recommended Garry for a new boiler installation and not disappointed at all. From the first meet Garry was polite and talked us through the installation and a choice of boiler. On the day of installation , Garry and Ryan worked diligently throughout the day. All carpets were covered and paintwork protected for the removal of my old boiler. The new boiler was installed and operating at the end of a 11 hour day for the guys. Everything was left spotless. Five star plus company.
Philip in Rhondda Cynon Taff Posted on 28/06/2023 , work completed 27/06/2023
Annual boiler service - BAXI boiler
Customer Service
Quality
Value
Garry from Blue Flame came to service my BAXI boiler which he and his team installed last year. As promised when the boiler was installed, this first service was free. As always, Garry and his team were efficient and friendly both when setting up the service appointment and conducting the service and all of my questions were answered. I can highly recommend Blue Flame.
Customer in Rhondda Cynon Taff Posted on 05/07/2024 , work completed 20/06/2024
The trader replied (on 08/10/2025)
➡️ Thanks a lot for the kind words! Always nice to see returning customers and great to hear your BAXI’s running nicely. Appreciate the continued support ✔️ The team #BlueFlameGas