Endorsed by Which?

Blue Flame Gas Solutions Limited

5.0

125 Reviews

Opening Hours
Today - 07:00–18:00
  • Monday 07:00–18:00
  • Tuesday 07:00–18:00
  • Wednesday 07:00–18:00
  • Thursday 07:00–18:00
  • Friday 07:00–18:00
  • Saturday 08:00–17:00
  • Sunday 09:00–13:00

Organisations and Awards

Apr 2019

About

➡️ Blue Flame Gas Solutions is a trusted, family-run boiler and heating company established in 2015, proudly serving RCT, Llantrisant, Pontyclun, Bridgend, Cardiff and surrounding areas.

Founded by former British Gas lead engineer Garry Lloyd, who brings over 25 years’ industry experience, our award-winning team delivers expert workmanship with genuine, personal service.

✔️ Our background in repairing thousands of boilers gives us a deeper understanding of every system we install.

✅ Wales Heating Installer of the Year 2016/17 and 2017/18

We’re large enough to cope, but small enough to care.

✔ New boiler installations and replacements
✔ Free 1st year service with all new boilers
✔ Free Silver Cover for the first year – See Website
✔ Electronic job booking and annual service reminders
✔ Fast, friendly quotes and honest advice

Trusted by hundreds of happy customers with 5⭐️ star reviews on Google, Trustpilot and Which? – providing reliable heating solutions for over 10 years.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Underfloor heating
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • More Services

    • thermostats gas leaks

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
125 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Brilliant, prompt & professional
Customer Service
Quality
Value
The pre-visit was presented with knowledge, vision and understanding of my concerns and wishes. I received 4 other quotes, some cheaper and some dearer. After full consideration of all the information received, Blue Flame Solutions was undoubtedly the best. A company run by a very professional individual.
Elaine, Mid Glamorgan Posted on 20/05/2016 , work completed 20/05/2016
The trader replied (on 25/07/2017)
Thank you Elaine for your posting and the high reccomendation of our Company to other epic, having such positive feedback of your own personal experience is invaluable. Garry was delighted you found his expertise and understanding of your needs were a deciding factor in you choosing Blue Fame above all others, and your recommendation of us being described as 'undoubtably the best' such a high accolade, so thank you for trusting in us and a big thank you from us all at Blue Flame Gas Solutions Kind regards Julie Lloyd Admin support.
Brilliant job
Customer Service
Quality
Value
Friendly service, easy to contact, always available for advice and a great job. Would definitely recommend.
Which? Trusted Traders Consumer Posted on 14/01/2017 , work completed 14/01/2017
The trader replied (on 06/07/2017)
We really appreciate your recommendation and the positive feedback on your personal experience throughout the installation process and how the team were informative and provided advice along the way. Garry would like to thank you for acknowledging how the team were friendly and readily available, doing a 'brilliant job' it means so much to them all., so we thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent Job & Clean
Customer Service
Quality
Value
Work 1st class and tidied up after them.
Phillip, Mid Glamorgan Posted on 26/08/2016 , work completed 26/08/2016
The trader replied (on 07/07/2017)
We really appreciate your recommendation to others and the positive feedback on your personal experience throughout the installation with the end result of all workmanship being described as excellent. We are delighted you found the team 1st class and they left your home as they found it, we truly value your comments. Thank you so much for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Clean professional friendly
Customer Service
Quality
Value
Arrived on time, clean workers, friendly and polite, didn't really know they were here! the job was very professional and the house was left exactly as they found it! brilliant! definitely recommend this company!
Elizabeth, Mid Glamorgan Posted on 06/12/2016 , work completed 06/12/2016
The trader replied (on 06/07/2017)
Garry and his team really appreciate your recommendation and the positive feedback on your personal experience throughout the installation process. We are delighted you found the team proffesional, polite and they left your home as they found it; we truly value your comments and Garry is thrilled you say the experience was 'brilliant', thank you so much for recommending us to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Boiler and radiator service
Customer Service
Quality
Value
Can't fault this company. Friendly and professional. One can trust their work. Feel very satisfied when the job is completed.
Customer in Rhondda Cynon Taff Posted on 21/06/2024 , work completed 21/06/2024
The trader replied (on 08/10/2025)
➡️ Thanks so much for taking the time to leave that! Really glad you’re happy with everything — we always aim to keep it friendly, professional and tidy. Your business is very much appreciated, especially in these times. ✔️ The team #BlueFlameGas
Excellent service
Customer Service
Quality
Value
Good communication/work ethic and reliable. Would not hesitate in recommending to anybody.
Ian, Mid Glamorgan Posted on 09/05/2016 , work completed 09/05/2016
The trader replied (on 25/07/2017)
Thank you for taking the time to leave your positive feedback on your own personal experience. We are pleased you found Garry and his teams reliability and work ethics to a high standarrd, as they take great pride in thier workmanship and going that extra mile. So we thank you for your recommendation and choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
First class job
Customer Service
Quality
Value
Clean and professional job, friendly workers definitely recommend.
Ken, Mid Glamorgan Posted on 05/05/2016 , work completed 05/05/2016
The trader replied (on 25/07/2017)
Thank you for your posting and taking the time to leave positive feedback on your own personal experience. Garry and his team are pleased you found the team friendly with the workmanship carried out to a high proffesional standard. We truly appreciate your recommendation and thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent work
Customer Service
Quality
Value
Very pleased with what they done quick & reliable service very polite. I would trust them to do work for me again.
Janet, Mid Glamorgan Posted on 07/05/2016 , work completed 07/05/2016
The trader replied (on 25/07/2017)
We really appreciate your positive feedback on your own personal experience. Garry pleased to know you were reassured with the workmanship and all work completed quickly and reliably by a friendly team. Thank you so much for your recommendation also that you would choose Blue Flame Gas Solutions for any future work. Kind regards Julie Lloyd Admin support.
Excellent service
Customer Service
Quality
Value
The service provided was first class. They arrived when they said they would. The work was completed well within the timescale. The team was friendly and polite. The work carried out was of a high standard. The workplace was left clean and tidy. Excellent service. I would be more than happy to recommend Blue Flame.
Wayne, Mid Glamorgan Posted on 23/05/2016 , work completed 23/05/2016
The trader replied (on 25/07/2017)
We really appreciate that you have for taken the time to leave positive feedback on your own personal experience on the installation process. Garry was delighted to know you describe all aspects of their workmanship as 'first class' exceeding any expectations. Your acknowledgement on the friendliness of the team and where they ensured your home was left as found is truely appreciated. Garry is committed to customer care and going that extra mile and appreciates your reccomendation to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Very efficient, clean & pleasant
Customer Service
Quality
Value
Garry and his tram installed a new gas boiler with filters and flue etc. They worked efficiently and cleanly and carried out an excellent job ahead of schedule. I have no hesitation in recommending them.
Gareth, Mid Glamorgan Posted on 02/06/2016 , work completed 02/06/2016
The trader replied (on 25/07/2017)
Thank you for taking the time to leave positive feedback on your own personal experience. Garry and his team are pleased you found the team to be efficient and friendly, completing work in advance of original schedule. Your acknowledgement of the excellent workmanship is truely appreciated as Garry is committed to customer care and going that extra mile, so thank you for the reccomendation and choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Prompt and professional
Customer Service
Quality
Value
On time, easy to talk to. Very well dressed, does a very professional job. I would recommend their work without worry.
Barbara, Mid Glamorgan Posted on 24/05/2017 , work completed 24/05/2017
The trader replied (on 06/07/2017)
Thank you very much for your positive feedback on your experience, it's really appreciated. Garry has high work ethics and this is instilled in his team and throughout all the work they undertake. We thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
First Class Job
Customer Service
Quality
Value
Turned up on time and finished on time. Polite and efficient, neat and tidy. Good at explaining the controls of the system
Kathleen, Mid Glamorgan Posted on 26/09/2016 , work completed 26/09/2016
The trader replied (on 07/07/2017)
Garry and his team really appreciate your recommendation and the positive feedback on your personal experience throughout the installation process. We truely value your comments and delighted you found the team efficient, polite and left your home as they found it with the minimum disruption. Garry is thrilled you state 'it was a first class job', thank you so much for your recommendation and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Outstanding job A*
Customer Service
Quality
Value
Well mannered and very helpful. Very neat and professional. Would recommend and would employ again.
Julian, Mid Glamorgan Posted on 13/02/2017 , work completed 13/02/2017
The trader replied (on 06/07/2017)
We really appreciate your reccomendation to others and the positive feedback on your experience throughout the installation process. Garry and his team are thrilled with your A* and Outstanding reccomendation, stating 'that's just fantastic', so we sincerely thank you for your comments and choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Highly recommended-professional service
Customer Service
Quality
Value
As one who does not normally leave feedback, I feel on this occasion that the all round experience warrants recording. From initial contact regarding installation of a new boiler, the communication, installation and aftercare has been first class. Garry & his team impressed me with their attention to detail in all aspects and I would not hesitate in recommending them.
Jan, South Glamorgan Posted on 27/06/2017 , work completed 27/06/2017
The trader replied (on 25/07/2017)
Thank you so much Jan for taking the time to leave your review, especially knowing it was the overall experience that prompted you to leave such positive feedback. Garry was delighted to know how you were impressed from initial contact right through to the completion of work as he and his team take great pride in thier workmanship and going that extra mile. Garry truly appreciated your acknowledgment of thier 'attention to detail' and the 'first class aftercare' and thanks you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Very satisfied
Customer Service
Quality
Value
Very pleased with the work carried out. Very fast, clean and tidy. A fantastic team, works really well.
Blaine, Mid Glamorgan Posted on 08/08/2017 , work completed 08/08/2017
The trader replied (on 09/08/2017)
Hi Blanie. Thanks for taking time in leaving feedback and for choosing us for your new Central Heating system it is much appreciated. And also in supporting local business as discussed on my visit... Kind Regards Garry BFGS Ltd
Brilliant job
Customer Service
Quality
Value
Engineers arrived promptly to install our new Worcester Bosch. Gary was very informative and explained all the technical procedures including flushing of the radiators. We understood and questions we asked were answered in a polite and courteous way. Engineers were very considerate in leaving house clean & tidy. Impressed with their professional manner.
John, Mid Glamorgan Posted on 02/06/2017 , work completed 02/06/2017
The trader replied (on 09/08/2017)
Hi John. Thank you for your kind words, being an Aircraft Engineer yourself you know how important it is that the boiler, controls and efficency of the system is moving forward... Thanks for the business...And more importantly your Mother-in-law for the recommendation...!! Kind Regards Garry BFGS Ltd
New boiler and radiators
Customer Service
Quality
Value
Excellent work, nice and clean looks neat and tidy. explained the boiler work. No problems. already Reccomedation. Can't fault
Lino, Pontyclun Posted on 08/06/2016 , work completed 08/06/2016
The trader replied (on 25/07/2017)
Garry and the team thank you taking the time to leave positive feedback on your own personal experience. We are pleased you found all areas of the workmanship being described as 'excellent' and the boiler system being explained in detail prior to completion. Your recommendation as 'couldn't fault' is truely appreciated by Garry as he is committed to customer care and going that extra mile, so thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Installed new boiler
Customer Service
Quality
Value
Boiler had be moved from downstairs and a new one was installed upstairs. Also put a few radiators in too. Very happy with work, they were excellent from start to finish.
Rob, Porth Posted on 01/09/2015 , work completed 01/09/2015
The trader replied (on 06/07/2017)
We really appreciate your positive feedback on your personal experience throughout the installation process. Garry and his team really value your feedback and so pleased to know you were delighted with the quality of work carried out from the start to completion of installation. We thank you for the recommendation and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
An excellent job
Customer Service
Quality
Value
I received an excellent service from a very efficient and polite work force. I thoroughly recommend them.
Graham, Mid Glamorgan Posted on 06/05/2016 , work completed 06/05/2016
The trader replied (on 25/07/2017)
We really appreciate you taking time to post a review of you own personal experience of the installation process. Garry was pleased to know you were impressed and acknowledged you recieved an excellent service and found the team friendly and efficient. Thank you so much for your recommendatiion and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Prompt professional - Brilliant
Customer Service
Quality
Value
Excellent pro work. Highly recommended. Most impressed. No hesitation in recommending.
Dennis, Mid Glamorgan Posted on 05/09/2016 , work completed 05/09/2016
The trader replied (on 07/07/2017)
We really appreciate your posting and the positive feedback on your personal experience throughout the installation process. We are delighted you were impressed and found the team proffesional and prompt and truly value your comments. Garry is thrilled you say the experience was 'brilliant' and you wouldn't hesitate to recommend Blue Flame Gas Solutions to others and thank you so much for choosing us to install your system Kind regards Julie Lloyd Admin support.
Brilliant job, prompt & professional
Customer Service
Quality
Value
Not only highly professional technically but with a concern for cleanliness throughout the work. Also a very pleasant manner by all the team. Their presentation was immaculate and work done to a high standard, precisely on time.
Margaret, Vale of glamorgan Posted on 03/11/2016 , work completed 03/11/2016
The trader replied (on 06/07/2017)
We really appreciate your recommendation and the positive feedback on your personal experience throughout the installation process. We are delighted on meeting Garry you found he is professional and has excellent technical experience, his team of engineers are equally committed to ensure you get the best service possible, treating your home with utmost respect, we truly value your comments and Garry is thrilled you say the experience was 'brilliant' and all work completed on time. Thank you so much for recommending us to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Very efficient & prompt
Customer Service
Quality
Value
I was treated promptly as promised and the work was done very professionally. I would recommend Blue Flame to any and all.
Ronald, Mid Glamorgan Posted on 25/05/2017 , work completed 25/05/2017
The trader replied (on 06/07/2017)
We really appreciate your positive feedback and you received a prompt service as promised from Garry and his team. We thank you for your reccomendation and for choosing Blue Flame Gas Solutions to install your system. Kind regards Julie Lloyd Admin support.
Prompt, professional & reliable
Customer Service
Quality
Value
More than pleased with the service provided.
Jeanne, South Glamorgan Posted on 28/04/2017 , work completed 28/04/2017
The trader replied (on 06/07/2017)
Garry and his team really appreciate your post and the positive feedback on your personal experience, plus to know you were pleased with the service they provided during the process. We thank you for choosing Blue Flame Gas Solutions. Kind regards Julie Lloyd Admin support.
Excellent job from start to finish
Customer Service
Quality
Value
Had a new boiler fitted by Gary and his team in April. Can honestly say the service received lived up to the on-line info on Worcester, Checkatrade & Which sites. It was very refreshing to find a company so professional, friendly, excellent value, that took great pride in their work and were not out to rip you off (when Gary came to personally assess my requirements he explained in full why I needed a certain level of boiler - other quotes I had all recommended far higher spec boilers costing £100's of pounds more). Have already recommended to friends and family. Outstanding service received from personal quote, through fit, to call back to stop 2 radiators weeping.
Jonathan, Mid Glamorgan Posted on 12/04/2017 , work completed 12/04/2017
The trader replied (on 06/07/2017)
We really appreciate your positive feedback on your own personal experience throughout the installation process. Garry and his team are delighted to know you were reassured you found all aspects of their work standards lived up to the on-line sites recommendations. Thank you so much for your honesty and posting your experience of the friendliness of the team and how they take great pride in thier workmanship, Garry is committed to customer care and going that extra mile, so thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Brilliant job done
Customer Service
Quality
Value
From the moment they came to see what I wanted done they were all very polite and professional. They were on time and cleaned and tidy and they didn't leave any of the old rad etc. so I didn't have the worry of how to get rid of everything. I was very happy with everything, they were very professional in their work.
Irene, Mid Glamorgan Posted on 10/05/2017 , work completed 10/05/2017
The trader replied (on 06/07/2017)
Thank you so much for your positive feedback on the professionalism of the team and your own personal experience throughout the installation process. Garry and his team are pleased to know you were more than satisfied with the timely work they carried out and any disruption was kept to a minimum with all discarded rads etc remove. We thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.