Endorsed by Which?

Blue Flame Gas Solutions Limited

5.0

124 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 07:00–18:00
  • Tuesday 07:00–18:00
  • Wednesday 07:00–18:00
  • Thursday 07:00–18:00
  • Friday 07:00–18:00
  • Saturday 08:00–17:00
  • Sunday 09:00–13:00

Organisations and Awards

Apr 2019

About

➡️ Blue Flame Gas Solutions is a trusted, family-run boiler and heating company established in 2015, proudly serving RCT, Llantrisant, Pontyclun, Bridgend, Cardiff and surrounding areas.

Founded by former British Gas lead engineer Garry Lloyd, who brings over 25 years’ industry experience, our award-winning team delivers expert workmanship with genuine, personal service.

✔️ Our background in repairing thousands of boilers gives us a deeper understanding of every system we install.

✅ Wales Heating Installer of the Year 2016/17 and 2017/18

We’re large enough to cope, but small enough to care.

✔ New boiler installations and replacements
✔ Free 1st year service with all new boilers
✔ Free Silver Cover for the first year – See Website
✔ Electronic job booking and annual service reminders
✔ Fast, friendly quotes and honest advice

Trusted by hundreds of happy customers with 5⭐️ star reviews on Google, Trustpilot and Which? – providing reliable heating solutions for over 10 years.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Underfloor heating
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • More Services

    • thermostats gas leaks

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
124 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Great Work, Reliable & Competively priced
Customer Service
Quality
Value
I asked Garry to come and give us a quote following me having a quote from another well known company. He came out himself to give the quote and there was no sales men just a decent guy coming out to inspect the job. He then emailed me a quote with which I was more than happy with the quote as he had beaten the other company by £800 which with them included giving me £200 off for the old boiler. I contacted Garry on the Saturday. The Monday he came out inspected the job and give me a quote all within a few hours. Garry agreed to come and do the job on the Friday for me as we had been without heating explaining that he had already committed to another job for 2 days. On Friday they arrived promptly as agreed and competed the job. We had a 30 year old boiler removed and a new boiler fitted including having to change the location of the flue. The team cleaned up as they worked and ensured that there was no mess left. Before he left he ensured that he showed us how to use the system and as we do not use the timer did not over complicate things when showing us how to use our new system. I cannot recommend Garry and his team enough. They are honest, hard working and reliable guys who are also very friendly. With the weather that we had we were expecting there to be a delay because part of the work required them to be outside but they did not and knuckled down and got the work done. We are more than happy with our new system and cannot recommend these guys enough.
Sbowen Posted on 13/10/2018 , work completed 13/10/2018
The trader replied (on 08/10/2025)
➡️ Thanks for taking the time to leave such a detailed 5⭐️ review — really appreciate it! Can’t believe how far back that one goes, but I remember the job well. Glad we could help get your heating sorted quickly back then — your support in those early days meant a lot to us. Thank you! The team #BlueFlameGas
Brilliant job
Customer Service
Quality
Value
I would recommend this firm and the fitters who put the boiler in to anybody. No mess, cleaned up everything after them and did a professional job.
G, Mid Glamorgan Posted on 26/09/2018 , work completed 26/09/2018
The trader replied (on 08/10/2025)
Thanks for taking the time to leave a 5⭐️ review — really appreciate it! Feels like a lifetime ago now, but great to hear you were happy with the work and finish. Your support back then genuinely helped us build what Blue Flame is today, so thank you. The team #BlueFlameGas
Friendly and efficient.
Customer Service
Quality
Value
Contacted Blue Flame Gas Solutions as we had no heating, Gary attended and explained everything and fixed the problem. Excellent service and we will be using Blue Flame Gas Solutions in the future.
Moira, Mid Glamorgan Posted on 31/08/2018 , work completed 31/08/2018
The trader replied (on 08/10/2025)
Thanks so much for leaving a 5⭐️ review! I remember that one — glad we could get your heating back up and running quickly. Your business and trust back then meant a lot. The team #BlueFlameGas
Prompt and professional
Customer Service
Quality
Value
No pressure to have the job done with them, he emailed price which we agreed. Phoned us a couple of days later to say they had a slot on Monday morning, arrived on time on Monday finished that day. Gary called next day and we settled the bill.
David, Mid Glamorgan Posted on 25/06/2018 , work completed 25/06/2018
The trader replied (on 08/10/2025)
Appreciate you taking the time to leave a 5⭐️ review — going back a few years now! Great to hear the job ran smoothly from start to finish. Your support in those early days really helped us grow. ✔️ The team #BlueFlameGas
Brilliant job
Customer Service
Quality
Value
Prompt service, pleasant workmen, efficient, helpful, and clean workers, would certainly recommend them, and use them in future. Exceeded expectations.
Jean, Mid Glamorgan Posted on 21/05/2018 , work completed 21/05/2018
The trader replied (on 08/10/2025)
Thanks for the lovely 5⭐️ review — really appreciate you taking the time to leave it. Nice to look back on the early days and see reviews like this and glad to have you on our service contract. Your support genuinely helped shape our business - so thank you, Jean! The team #BlueFlameGas
Happy customers
Customer Service
Quality
Value
Happy to recommend Blue Flame Gas for their prompt and professional service. Gary was friendly and helpful and carried out the work required in a clean efficient manner.
John, Mid Glamorgan Posted on 04/05/2018 , work completed 04/05/2018
The trader replied (on 08/10/2025)
Thanks for taking the time to leave a 5⭐️ review, John — really appreciate it! Hard to believe that one was back in 2018, but great to know you were happy with the service. Support like that in the early days really helped us get to where we are now, thank you! ✔️ The team #BlueFlameGas
Reliable and Professional
Customer Service
Quality
Value
I am a landlord and have been using been using Blue Flame for about 18 months after being let down by a previous Gas Safe Engineer. I have used Blue Flame for boiler services, gas safety certificates, gas connection, and now a complete overhaul of a leaking older central heating system, which is now like new. I have no hesitation in recommending Blue Flame, Garry and the Lads for their quality workmanship, civility and cleanliness.
ALAN KENTON Posted on 10/04/2018 , work completed 10/04/2018
The trader replied (on 26/04/2018)
Hi Alan, thanks for your kind feedback very much appreciated glad we have been able to help and we appreciate the on-going business. Best Wishes Garry-Blue Flame
A Job Well Done
Customer Service
Quality
Value
A Job Well Done We returned from holiday to a freezing cold house and ultimately a condemned boiler. So pleased we found, via the boiler manufacturers website, Blue Flame Gas Solutions. Garry came round within 3 hours of our initial call and suggested repositioning the new boiler, accordingly he gave us a very competitive quote for all the parts & labour involved. The lads arrived right on the expected time and proceeded to protect all the areas where they were going to be working. They got on with the job in a professional manner. We were very pleased with their work ethics and the outcome of the installation. Throughout they were polite and courteous. Would highly recommend them to anyone needing a replacement or maintenance. With thanks to Gary, Leon & Gideon for their prompt and excellent service. David 15/04/2018
Which? Trusted Traders Consumer Posted on 10/04/2018 , work completed 10/04/2018
The trader replied (on 26/04/2018)
Hi David and Beryl, Thanks very much for your kind and detailed review, And in pointing out how your overall experience with us has been a positive one. Thanks again.! Best Wishes Garry-Blue Flame
Professional , Excellent job.
Customer Service
Quality
Value
The service was excellent from quote to finish. The team arrived on time and covered the place in protective sheets which was much appreciated . They were polite and professional and the finished job was perfect. Would certainly recommend .
Freezer Posted on 27/03/2018 , work completed 27/03/2018
The trader replied (on 09/04/2018)
Dear customer, thanks very much for your kind 5⭐️star review, very happy that you have been pleased with our services and also pointing out how we protect customers property with protective sheets. Thanks! Kind Regards Garry-Blue Flame
Polite and Courteous
Customer Service
Quality
Value
Not at all pushy - discussed what we wanted - made recommendations and left us to it. Turned up on time as they said they would - very important. Polite, courteous workers who cleaned up after themselves. Very pleased with product now it's up and working.
Robert, Mid Glamorgan Posted on 12/03/2018 , work completed 12/03/2018
The trader replied (on 09/04/2018)
Hi Robert, thanks very much for taking time to leave us a 5⭐️star review. Thanks for sharing your experiences with us and others "Not at all pushy"..!! Thanks Robert Kind Regards Garry-Blue Flame