Great Job, Friendly and Efficient
Had my boiler serviced today and couldn’t be happier with the experience. The young engineer was extremely friendly, professional, and clearly knew his stuff. He took the time to show me exactly why a part needed replacing and explained why. The service was thorough, the repair was done quickly, and I feel much more confident about the condition of my boiler now. Highly recommended!
Customer in Cumberland
Posted on 26/11/2025
, work completed 26/11/2025
Recommended
Always use
We have been using Blue Flame since we moved to Cumbria 7½ years ago. We get an email and text message reminders and a message to say when they are on their way to us. Always friendly and knowledgeable.
Customer in Cumberland
Posted on 07/11/2025
, work completed 07/11/2025
Recommended
Outstanding Service
I received an email from Blue Flame reminding me that my oil fired boiler was due a full service. The engineer, Reece arrived on time and quickly got to work completing a full service to a very high standard, finishing by bleeding all radiators in the house. Thank you Reece for your outstanding work.
Customer in Cumberland
Posted on 05/11/2025
, work completed 25/11/2005
Recommended
Great work
Weve just had new boiler fitted,new radiators,new pipe work and new water stop tap installed in our home by blue flame all completed within the day from them coming out to our home till the day of compleation they were all fantastic workmen were respectfull and kept the house clean and tidy as they compleated there work . Would highly recommend and would definitely use again .
Customer in Cumberland
Posted on 26/09/2025
, work completed 25/09/2025
Recommended
Big job done well.
We have a full new central heating system including boiler, radiators, all new piping, and a hot water tank. It was a major job which involved laying floors and chalking on walls. The guys from Blue Flame were here at 8 am each day and got it done in good time. They also made sure carpets were put back down, and walls were plastered back up smoothly. I would use them again.
Customer in Cumberland
Posted on 03/09/2025
, work completed 29/08/2025
Recommended
My thermostat stoped working two very helpfull men came and fix it very quickly
My thermostat stopped working and two very helpful men came and fixed it the day after I phoned for them. Always efficient and on time, I would recommend this company for all your boiler problems
Customer in Cumberland
Posted on 24/05/2025
, work completed 07/05/2025
Recommended
Annual boiler service and landlords safety check.
The engineer turned up bang on time, was extremely pleasant and carried out the works in a polite, professional manner and he also left the work area impeccably clean - as always. Thank You Blue Flame.
Customer in Cumberland
Posted on 13/05/2025
, work completed 13/05/2025
Recommended
Boiler service
Annual boiler service. Engineer (Reece)messaged to let me know he was on the way. Arrived promptly and carried out full annual service. Talked me through the controls set when the work was completed. An excellent service yet again. Paperwork emailed through as soon as work completed. Thank you
Customer in Cumberland
Posted on 22/04/2025
, work completed 22/04/2025
Recommended
Would recommend
Punctual, friendly, helpful and thorough. Whilst the engineer was there to service the gas boiler he also sorted an air lock in one of the radiators so now my heating system is working efficiently and effectively. I have used Blue Flame for boiler services for quite a few years and would continue to recommmend there service.
Customer in Cumberland
Posted on 26/03/2025
, work completed 25/03/2025
Recommended
Excellent Service
Another Boiler service. They turned up on time and carried out the service very professionally. The price of the service was reasonable and had only increased by £1 from last year, can't complain at that. The chap was very pleasant and courteous. I highly recommend Blue Flames Services. Keep up the good work.
Customer in Cumberland
Posted on 23/03/2025
, work completed 21/03/2025
Recommended
Another good job from Blue Flame
I can thoroughly recommend Blue Flame for plumbing work. They've been today to do the annual service for the boiler they installed a few years ago. They are such a good firm to deal with. All the staff are friendly, approachable and easy to deal with. They come when they say they will - even giving a little bit of notice on the day to confirm the exact time.
Customer in Cumberland
Posted on 04/03/2025
, work completed 04/03/2025
Recommended
Great service
Engineer arrived on time,a very happy chappy, did the job no problem.Set the thermostat control up for me and explained very clearly how to use it.Job well done.
Customer in Cumberland
Posted on 29/01/2025
, work completed 29/01/2025
Recommended
great efficient service both from office and engineer
Used Blue Flame for many years with no problems. Technician arrived on time, was efficient and friendly and completed the service in short order. Highly recommended
Customer in Cumberland
Posted on 24/01/2025
, work completed 24/01/2025
Recommended
Excellent Service
Have had a problem with my boiler, so contacted blue flame and was immediately put at ease, office staff were friendly, helpful and had me booked in the same day it was reasonably priced too, the engineer arrived on time and fixed the problem quickly and efficiently, would highly recommend this company.
Customer in Cumberland
Posted on 14/01/2025
, work completed 13/01/2025
Recommended
Excellent work and attention to detail
David and staff came promptly and tried to solve the problem with my old boiler but because of its age, they advised replacing it with a new combi-boiler. they provided a quotation for the new boiler and when this was accepted, they carried out the work promptly and efficiently and took away old equipment and rubbish, completing all tests and paperwork as necessary. I would have no hesitation in recommending Blue Flame to other customers
Customer in Cumberland
Posted on 13/01/2025
, work completed 13/01/2025
Recommended
Excellent
Professional and efficient service. Highly recommended. Easy to get an appointment, prompt arrival and friendly clear communication.
Customer in Cumberland
Posted on 07/01/2025
, work completed 06/01/2025
Recommended
Outstanding Service and Performance
The work undertaken was to service my oil boiler for the second time. Having used Blue Flame Services Ltd 12 months previously I was confident that the work undertaken would be completed on time and to the highest standard. The work had been booked 2 weeks earlier. On the morning of the agreed date I received an email confirming that the Engineer was on his way and would arrive at 8am. Sure enough Reece arrived bang on time and got straight to work. The service took approximately an hour and a half to complete. Reece then tested the boiler to check that it was working properly. There was excellent communication with a clear explanation as to what had been done. Professional performance from start to finish. Thank you Reece.
Customer in Cumberland
Posted on 28/11/2024
, work completed 26/11/2024
Recommended
5 STAR SERVICE
After being let down by another plumber I had been without heating for 1 week. Blue Flame where contacted on Friday afternoon that evening they came and fitted a new boiler. Excellent service very tidy and clean work and I now have a cosy warm house. Highly recommend, thank you
Customer in Cumberland
Posted on 25/11/2024
(Reviewer did not use service)
Recommended
Great service
Put a call in on behalf of my Mam whose gas fire wasn’t working properly. The engineer inspected it thoroughly and while unable to fix it, explained it was in fact very old and needed replacing. He was polite to my Mam and respectful of her property. The bill: £50. Very good value for money & wouldn’t go anywhere else now. Thankyou.
Customer in Cumberland
Posted on 25/11/2024
, work completed 22/11/2024
Recommended
Highly recommended
Professional and reliable. Thank goodness that this company exists ! An appointment is made over the phone, confirmed. Turn up when arranged, job done well and respectful. Invoice via email and value for money. In future I will go straight to Blue flame instead of waiting for other traders who don’t even bother to turn up.
Customer in Cumberland
Posted on 23/11/2024
, work completed 21/11/2024
Recommended
Installation of new pipework, fitting of 6 new radiators and associated remedial work
Blue Flame has been servicing my electric boiler for some years and I was aready impressed by their quality of work and friendly efficient service. When my central heating pipes burst and the water drained out of my heating system necessitating installation of a new system I was dreading the upheaval that pulling up the the flooring etc, would cause. The two engineers who did the job were very friendly, communicative, fast, efficient and multi skilled. The work on my house was quite complex due to the nature of the build, but the engineers quickly worked out a plan to get around the problems and had the job done in two and a half days rather than the three days I was initially advised. The cosmetic remedial work they finished off the job with means that you would had hardly know they had been here and my house is once again warm. The word "impressed" seems insignificant in relation to this company and I would highly recommend Blue Flame to anyone.
Customer in Cumberland
Posted on 22/11/2024
, work completed 22/11/2024
Recommended
Gas leak
Exceptional service. Left my house immaculate,after a very long and difficult job. Would highly recommend.
Customer in Cumberland
Posted on 21/11/2024
, work completed 20/11/2024
Recommended
Thank you
Blue Flame service our LPG boiler every year. Office staff and engineers always friendly and helpful. Thank you.
Customer in Cumberland
Posted on 13/11/2024
, work completed 12/11/2024
Recommended
satisfied customer
Arrived for the yearly boiler service which was done quickly and efficiently very nice and friendly explained everything too you arrived on time would recommend the high quality service
Customer in Cumberland
Posted on 01/11/2024
, work completed 30/10/2024
Recommended
Exceptional Service!
I cannot recommend Blue Flame more highly. They are absolute professionals. Their communication, prior to and during the job, was excellent, their attitude to work was extremely positive, which was a pleasure to see and they went above and beyond, even pressure-washing my path before leaving. They left the place spotless and took away all the old workings after fitting my new boiler. They were able to squeeze me in ahead of time, which really means a lot at this time of year. I am absolutely delighted with the end result & wish them continued success with their business.
Customer in
Posted on 13/10/2024
, work completed 11/10/2024
Recommended