Endorsed by Which?

Blue Flame Services Limited

4.9

561 Reviews

Opening Hours
Today -
  • Monday 08:30–16:30
  • Tuesday 08:30–16:30
  • Wednesday 08:30–16:30
  • Thursday 08:30–16:30
  • Friday 08:30–16:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Blue Flame Service Ltd is a local firm based in Maryport, Cumbria, originally set up by David Harrison in 2003. Over the past 15 years we have developed and grown into one of Cumbria ’s leading utility contractors providing first class plumbing, heating, electrical and renewable services.

Our fleet of 5 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Millom to Carlisle, Whitehaven to Penrith.

We cover all aspects of Plumbing and Heating, Blue Flame Services are now able to offer boiler finance and Bathroom finance options throughout Cumbria.

Blue Flame can now offer easy payment solutions with 0% APR on all boiler, bathroom and electrical installations.

We can now protect your Home with a range of Boiler Care packages starting from £0.37 a day, all packages include an annual boiler service, unlimited call outs and up to £1,000 inc vat for repair works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Gas installers

    • Gas Fires
  • Caravans repair and servicing

  • More Services

    • woodburning stoves
    • solar pv
    • solar thermal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
561 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great Job, Friendly and Efficient
Customer Service
Quality
Value
Had my boiler serviced today and couldn’t be happier with the experience. The young engineer was extremely friendly, professional, and clearly knew his stuff. He took the time to show me exactly why a part needed replacing and explained why. The service was thorough, the repair was done quickly, and I feel much more confident about the condition of my boiler now. Highly recommended!
Customer in Cumberland Posted on 26/11/2025 , work completed 26/11/2025
Always use
Customer Service
Quality
Value
We have been using Blue Flame since we moved to Cumbria 7½ years ago. We get an email and text message reminders and a message to say when they are on their way to us. Always friendly and knowledgeable.
Customer in Cumberland Posted on 07/11/2025 , work completed 07/11/2025
Outstanding Service
Customer Service
Quality
Value
I received an email from Blue Flame reminding me that my oil fired boiler was due a full service. The engineer, Reece arrived on time and quickly got to work completing a full service to a very high standard, finishing by bleeding all radiators in the house. Thank you Reece for your outstanding work.
Customer in Cumberland Posted on 05/11/2025 , work completed 25/11/2005
Great work
Customer Service
Quality
Value
Weve just had new boiler fitted,new radiators,new pipe work and new water stop tap installed in our home by blue flame all completed within the day from them coming out to our home till the day of compleation they were all fantastic workmen were respectfull and kept the house clean and tidy as they compleated there work . Would highly recommend and would definitely use again .
Customer in Cumberland Posted on 26/09/2025 , work completed 25/09/2025
Big job done well.
Customer Service
Quality
Value
We have a full new central heating system including boiler, radiators, all new piping, and a hot water tank. It was a major job which involved laying floors and chalking on walls. The guys from Blue Flame were here at 8 am each day and got it done in good time. They also made sure carpets were put back down, and walls were plastered back up smoothly. I would use them again.
Customer in Cumberland Posted on 03/09/2025 , work completed 29/08/2025
My thermostat stoped working two very helpfull men came and fix it very quickly
Customer Service
Quality
Value
My thermostat stopped working and two very helpful men came and fixed it the day after I phoned for them. Always efficient and on time, I would recommend this company for all your boiler problems
Customer in Cumberland Posted on 24/05/2025 , work completed 07/05/2025
Annual boiler service and landlords safety check.
Customer Service
Quality
Value
The engineer turned up bang on time, was extremely pleasant and carried out the works in a polite, professional manner and he also left the work area impeccably clean - as always. Thank You Blue Flame.
Customer in Cumberland Posted on 13/05/2025 , work completed 13/05/2025
Boiler service
Customer Service
Quality
Value
Annual boiler service. Engineer (Reece)messaged to let me know he was on the way. Arrived promptly and carried out full annual service. Talked me through the controls set when the work was completed. An excellent service yet again. Paperwork emailed through as soon as work completed. Thank you
Customer in Cumberland Posted on 22/04/2025 , work completed 22/04/2025
Would recommend
Customer Service
Quality
Value
Punctual, friendly, helpful and thorough. Whilst the engineer was there to service the gas boiler he also sorted an air lock in one of the radiators so now my heating system is working efficiently and effectively. I have used Blue Flame for boiler services for quite a few years and would continue to recommmend there service.
Customer in Cumberland Posted on 26/03/2025 , work completed 25/03/2025
Excellent Service
Customer Service
Quality
Value
Another Boiler service. They turned up on time and carried out the service very professionally. The price of the service was reasonable and had only increased by £1 from last year, can't complain at that. The chap was very pleasant and courteous. I highly recommend Blue Flames Services. Keep up the good work.
Customer in Cumberland Posted on 23/03/2025 , work completed 21/03/2025
Another good job from Blue Flame
Customer Service
Quality
Value
I can thoroughly recommend Blue Flame for plumbing work. They've been today to do the annual service for the boiler they installed a few years ago. They are such a good firm to deal with. All the staff are friendly, approachable and easy to deal with. They come when they say they will - even giving a little bit of notice on the day to confirm the exact time.
Customer in Cumberland Posted on 04/03/2025 , work completed 04/03/2025
Great service
Customer Service
Quality
Value
Engineer arrived on time,a very happy chappy, did the job no problem.Set the thermostat control up for me and explained very clearly how to use it.Job well done.
Customer in Cumberland Posted on 29/01/2025 , work completed 29/01/2025
great efficient service both from office and engineer
Customer Service
Quality
Value
Used Blue Flame for many years with no problems. Technician arrived on time, was efficient and friendly and completed the service in short order. Highly recommended
Customer in Cumberland Posted on 24/01/2025 , work completed 24/01/2025
Excellent Service
Customer Service
Quality
Value
Have had a problem with my boiler, so contacted blue flame and was immediately put at ease, office staff were friendly, helpful and had me booked in the same day it was reasonably priced too, the engineer arrived on time and fixed the problem quickly and efficiently, would highly recommend this company.
Customer in Cumberland Posted on 14/01/2025 , work completed 13/01/2025
Excellent work and attention to detail
Customer Service
Quality
Value
David and staff came promptly and tried to solve the problem with my old boiler but because of its age, they advised replacing it with a new combi-boiler. they provided a quotation for the new boiler and when this was accepted, they carried out the work promptly and efficiently and took away old equipment and rubbish, completing all tests and paperwork as necessary. I would have no hesitation in recommending Blue Flame to other customers
Customer in Cumberland Posted on 13/01/2025 , work completed 13/01/2025
Excellent
Customer Service
Quality
Value
Professional and efficient service. Highly recommended. Easy to get an appointment, prompt arrival and friendly clear communication.
Customer in Cumberland Posted on 07/01/2025 , work completed 06/01/2025
Outstanding Service and Performance
Customer Service
Quality
Value
The work undertaken was to service my oil boiler for the second time. Having used Blue Flame Services Ltd 12 months previously I was confident that the work undertaken would be completed on time and to the highest standard. The work had been booked 2 weeks earlier. On the morning of the agreed date I received an email confirming that the Engineer was on his way and would arrive at 8am. Sure enough Reece arrived bang on time and got straight to work. The service took approximately an hour and a half to complete. Reece then tested the boiler to check that it was working properly. There was excellent communication with a clear explanation as to what had been done. Professional performance from start to finish. Thank you Reece.
Customer in Cumberland Posted on 28/11/2024 , work completed 26/11/2024
5 STAR SERVICE
After being let down by another plumber I had been without heating for 1 week. Blue Flame where contacted on Friday afternoon that evening they came and fitted a new boiler. Excellent service very tidy and clean work and I now have a cosy warm house. Highly recommend, thank you
Customer in Cumberland Posted on 25/11/2024 (Reviewer did not use service)
Great service
Customer Service
Quality
Value
Put a call in on behalf of my Mam whose gas fire wasn’t working properly. The engineer inspected it thoroughly and while unable to fix it, explained it was in fact very old and needed replacing. He was polite to my Mam and respectful of her property. The bill: £50. Very good value for money & wouldn’t go anywhere else now. Thankyou.
Customer in Cumberland Posted on 25/11/2024 , work completed 22/11/2024
Highly recommended
Customer Service
Quality
Value
Professional and reliable. Thank goodness that this company exists ! An appointment is made over the phone, confirmed. Turn up when arranged, job done well and respectful. Invoice via email and value for money. In future I will go straight to Blue flame instead of waiting for other traders who don’t even bother to turn up.
Customer in Cumberland Posted on 23/11/2024 , work completed 21/11/2024
The trader replied (on 27/11/2024)
Thankyou, we try our hardest to make sure we go to every customer, without customers we dont have a business. Thankyou for the review.
Installation of new pipework, fitting of 6 new radiators and associated remedial work
Customer Service
Quality
Value
Blue Flame has been servicing my electric boiler for some years and I was aready impressed by their quality of work and friendly efficient service. When my central heating pipes burst and the water drained out of my heating system necessitating installation of a new system I was dreading the upheaval that pulling up the the flooring etc, would cause. The two engineers who did the job were very friendly, communicative, fast, efficient and multi skilled. The work on my house was quite complex due to the nature of the build, but the engineers quickly worked out a plan to get around the problems and had the job done in two and a half days rather than the three days I was initially advised. The cosmetic remedial work they finished off the job with means that you would had hardly know they had been here and my house is once again warm. The word "impressed" seems insignificant in relation to this company and I would highly recommend Blue Flame to anyone.
Customer in Cumberland Posted on 22/11/2024 , work completed 22/11/2024
Gas leak
Customer Service
Quality
Value
Exceptional service. Left my house immaculate,after a very long and difficult job. Would highly recommend.
Customer in Cumberland Posted on 21/11/2024 , work completed 20/11/2024
Thank you
Customer Service
Quality
Value
Blue Flame service our LPG boiler every year. Office staff and engineers always friendly and helpful. Thank you.
Customer in Cumberland Posted on 13/11/2024 , work completed 12/11/2024
satisfied customer
Customer Service
Quality
Value
Arrived for the yearly boiler service which was done quickly and efficiently very nice and friendly explained everything too you arrived on time would recommend the high quality service
Customer in Cumberland Posted on 01/11/2024 , work completed 30/10/2024
Exceptional Service!
Customer Service
Quality
Value
I cannot recommend Blue Flame more highly. They are absolute professionals. Their communication, prior to and during the job, was excellent, their attitude to work was extremely positive, which was a pleasure to see and they went above and beyond, even pressure-washing my path before leaving. They left the place spotless and took away all the old workings after fitting my new boiler. They were able to squeeze me in ahead of time, which really means a lot at this time of year. I am absolutely delighted with the end result & wish them continued success with their business.
Customer in Posted on 13/10/2024 , work completed 11/10/2024