Prompt, professional & polite
Very good work ethic, professional & courteous. Took time to explain things when needed. Arrived promptly - cleaned up & put everything in order before leaving. Very pleasant workman - would recommend.
Cindy, Cumbria
Posted on 10/01/2019
, work completed 10/01/2019
Recommended
Good service from start to finish
Replaced boiler and radiators and fitted 2 additional radiators. From start to finish the service was excellent. The price was competitive and the installation team arrived promptly and completed the work professionally to a high standard.
John, Cumbria
Posted on 19/02/2019
, work completed 19/02/2019
Recommended
Prompt and professional.
Professional and friendly staff, on time and did a good job leaving everything clean and tidy.
G, Cumbria
Posted on 04/04/2019
, work completed 04/04/2019
Recommended
My review
Very friendly and informative.
Patrick, Cumbria
Posted on 25/02/2019
, work completed 25/02/2019
Recommended
My review
Pauline, Cumbria
Posted on 11/01/2018
, work completed 11/01/2018
Recommended
Repair
Very pleased with work carried out.
Anne, Cumbria
Posted on 03/01/2019
, work completed 03/01/2019
Recommended
Job done on time on budget
The engineers carried out an annual service. They arrived as agreed got on with the job which was swiftly done and appropriate feedback was given. Polite and pleasant young men. Very happy with the service.
Customer in Cumbria
Posted on 22/07/2019
, work completed 12/07/2019
Recommended
Good work
Service was absolutely A1. Everything went fine. They were here for Tuesday and half of Wednesday and I could not fault them, they got straight on with it. They were so polite. The supervisor came and checked and confirmed the yearly service so no worries there. I would recommend them to anyone. The service was perfect.
June, Cumbria
Posted on 08/05/2019
, work completed 08/05/2019
Recommended
Excellent service from start to finish
Having been let down by various local tradesmen we gave Blue Flame a ring. The engineer arrived at exactly the time quoted and carried out the work with efficiency and with extreme care. Never have we had such a thorough or pleasant experience with a gas engineer! A fantastic service from Blue Flame and would not hesitate to use them again
Wendy, Cumbria
Posted on 14/06/2019
, work completed 11/06/2019
Recommended
Emergency callout to repair a leak
Noticed the dreaded damp ceiling in an area above the crawl way. Contacted Blue Flame last 9.00 am and was given an appointment time of between 2:00 and 4:00pm. The plumber was finished within the hour, had fixed the pipe, hoovered up the standing water laying on the ceiling plasterboards, and has wrung out the sodden insulation material for faster drying. All done within the minimum one hour call-out charge! Top marks lads!
Customer in Cumbria
Posted on 15/10/2019
, work completed 14/10/2019
Recommended
Excellent company
From start to finish Blue Flame were efficient and friendly keeping us informed every step. The man who quoted and assessed the job was very informed and the young lads who did the work carried it out in a friendly manner keeping everything tidy as they went working very hard all day. Carpets were all covered and all rubbish removed. At the end of the works my mum was even given a beautiful bunch of flowers to thank her for her custom a lovely personal touch. Fantastic local firm.
Customer in Cumbria
Posted on 12/09/2019
, work completed 10/09/2019
Recommended
Reliable, experienced and friendly
Our heating system was installed by Blue Flame a couple of years ago and now they service it for us. They come when they say, are tidy, friendly, knowledgeable and do an excellent job.
Elsa in Cumbria
Posted on 28/09/2019
, work completed 13/09/2019
Recommended
Service and repair to central heating boiler
The engineer was pleasant, polite, efficient and conscientious. Everything was explained to me and I was very satisfied with the work carried out. This was the second time I'd used Blue Flame and would readily recommend them. I've taken up the offer of a service programme which is very competitively priced... such is my confidence in this company.
Rosalie Sephton
Posted on 17/09/2019
, work completed 17/09/2019
Recommended
Superb Service, fair and friendly.
These guys fitted us a WIFI thermostat to manage heating. They noticed and repaired damaged main electric cable to oil boiler. Fitted outdoor security light and replaced worn out ceiling extractor. Prompt service, worked quietly and efficiently . Everything left clean & tidy , rubbish taken away. So pleased this company was recommended to us by family. We feel totally comfortable for the future , and when our old oil fired boiler gives up we have these lads to rely on to come to our rescue. We are both over 70 and we are delighted with the service provided.
Customer in Cumbria
Posted on 21/11/2019
, work completed 20/11/2019
Recommended
Installation of new boiler
Installation of a new combi boiler to replace an old back boiler completed in 2 days. Lads worked hard, completed installation as per quote, which was considerably cheaper then the one received from British Gas and with Blue Flame you get a longer warranty. Additionally, due to delays caused by a certain virus, original quote obtained about 4 months ago for the work was honoured.
Customer in Cumbria
Posted on 23/07/2020
, work completed 21/07/2020
Recommended
New boiler
New boiler fitted. Excellent service - very clean and tidy. On budget. Work done within schedule time. Very pleased.
Customer in Cumbria
Posted on 17/12/2020
, work completed 16/12/2020
Recommended
Expansion Tank to be fitted
Due to a fluctuating pressure of the new boiler and having 9 radiators throughout the house and extension it was required to fit an expansion tank in the garage by Paul one of the Blue Flame Engineers, such a nice polite and cheerful young lad, an absolute joy to speak to and so professional at his job. Anyhow this has certainly fixed the problem and its all working a treat so thank you very much, and appreciate everything Blue Flame have provided, a great service.
Customer in Cumbria
Posted on 18/12/2020
, work completed 17/12/2020
Recommended
Hot water cylinder replaced
The work was carried out to a very high standard. I’m delighted with the results. Clean and tidy and excellent value for money👍
Customer in Cumbria
Posted on 11/11/2020
, work completed 10/11/2020
Recommended
Boiler service/ repair
Engineer arrived bang on time, kept us informed all the way through the repair. Excellent service from Blue Flame.
Brian in Cumbria
Posted on 23/10/2020
, work completed 22/10/2020
Recommended
Highly recommended, great value!
Attended a leak we had following a washing-machine installation. Very prompt to help us out and carried out the work quickly and efficiently. We were pleasantly surprised when we received the bill and feel we got excellent service and value for money for what we paid. We would not hesitate to recommend this company and would certainly use them again should the need arise.
Customer in Cumbria
Posted on 02/10/2020
, work completed 30/09/2020
Recommended
Boiler installation
We had this fantastic team in to replace an old oil central heating system with a gas combi boiler in July 2021. The team arrived on time and did a fantastic job, leaving the house as they found it and were really good about being careful not to let the house cat out. As a bonus, the shower is now worth any 5-star hotel as it's hot and powerful... We will get them back in for the next phase of work Blue Flame are well priced and the service is second to none.
Customer in Cumbria
Posted on 02/08/2021
, work completed 23/07/2021
Recommended
Faultless service
Service completed with a smile - the service itself and the manner in which it was undertaken was brilliant. Many thanks
Customer in Cumbria
Posted on 09/12/2021
, work completed 08/12/2021
Recommended
Annual boiler service
I have used Blueflame for servicing my boiler for several years, having been recommended by a friend. The engineer Paul arrived on time, was very pleasant, and completed the work efficiently with no disruption.
Customer in Cambridgeshire
Posted on 07/11/2022
, work completed 02/11/2022
Recommended
Great work and fast
Really pleased with the engineers that came to install a new boiler, they arrived on time and worked tirelessly throughout the day and tided up after themselves each day and left the place clean after completion of the job taking all the old boiler etc. with them would recommend this company to anyone requiring this time of work.
Margaret and Tom in Cumbria
Posted on 18/11/2022
, work completed 17/11/2022
Recommended
5 Star Efficiency
The customer service I have received from Blue Flame has been exemplary. From the ease of arranging an initial quotation visit to today's new boiler and pipework installation, the entire process has been of the highest professional calibre, efficient and timely. Both engineers were conscientious in their approach, extremely hard working, detailed, friendly, and their customer care was beyond reproach. I am delighted with my new boiler and have the satisfaction and peace of mind in the knowledge of a job well done. I have no hesitation in recommending Blue Flame. Top notch local company, reliable and trustworthy. Thank you.
Customer in Cumbria
Posted on 01/08/2022
, work completed 01/08/2022
Recommended