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Blue Flame Services Limited

4.9

564 Reviews

Opening Hours
Today -
  • Monday 08:30–16:30
  • Tuesday 08:30–16:30
  • Wednesday 08:30–16:30
  • Thursday 08:30–16:30
  • Friday 08:30–16:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Blue Flame Service Ltd is a local firm based in Maryport, Cumbria, originally set up by David Harrison in 2003. Over the past 15 years we have developed and grown into one of Cumbria ’s leading utility contractors providing first class plumbing, heating, electrical and renewable services.

Our fleet of 5 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Millom to Carlisle, Whitehaven to Penrith.

We cover all aspects of Plumbing and Heating, Blue Flame Services are now able to offer boiler finance and Bathroom finance options throughout Cumbria.

Blue Flame can now offer easy payment solutions with 0% APR on all boiler, bathroom and electrical installations.

We can now protect your Home with a range of Boiler Care packages starting from £0.37 a day, all packages include an annual boiler service, unlimited call outs and up to £1,000 inc vat for repair works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Gas installers

    • Gas Fires

  • Caravans repair and servicing

  • More Services

    • woodburning stoves
    • solar pv
    • solar thermal

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
564 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
Efficient
Customer Service
Quality
Value
Annual service carried out and filter clean. Efficient and helpful. A satisfactory service as usual.
John, Cumbria Posted on 16/10/2018 , work completed 16/10/2018
Recommended
Service
Customer Service
Quality
Value
Work carried out promptly and efficiently.
George, Cumbria Posted on 14/10/2018 , work completed 14/10/2018
Recommended
Very happy
Customer Service
Quality
Value
Dan came to my gas fire fault and was able to rectify the issue very quickly. I was very happy with the quick service and the friendly staff.
William, Cumbria Posted on 16/10/2018 , work completed 16/10/2018
Recommended
Very good and quick & clean
Customer Service
Quality
Value
Wet room agreed speck. Very clean & tidy.
Mary Elizabeth, Cumbria Posted on 03/09/2018 , work completed 03/09/2018
Recommended
The trader replied (on 10/05/2019)
Good morning Mary, thank you for taking the time to leave such a positive review - I ma happy to see you are enjoying the wet room installation, if you ever need further works for plumbing, heating or electrical please do not hesitate to contact our offices.
My review
Customer Service
Quality
Value
Capped off fire. Satisfactorily and politely.
Doreen, Cumbria Posted on 02/10/2018 , work completed 02/10/2018
Recommended
Arrived on time, very professional person
Customer Service
Quality
Value
Serviced boiler and 2 gas fires. Excellent communication, explaining if there were any faults etc. Very clean work, all areas tidied on completion. Would recommend Blue Flame and will certainly use again.
Peter, Cumbria Posted on 02/10/2018 , work completed 02/10/2018
Recommended
Very professional
Customer Service
Quality
Value
Excellent service.
Gillian, Cumbria Posted on 28/09/2018 , work completed 28/09/2018
Recommended
Excellent service as always
Customer Service
Quality
Value
Very happy with boiler service. All dealt with in a friendly and professional manner. Replacement part done there and then with no hassle. Will continue to use Blue Flame.
Suzanne, Cumbria Posted on 08/10/2018 , work completed 08/10/2018
Recommended
Highly recommended
Customer Service
Quality
Value
Excellent work, highly recommend.
David, Cumbria Posted on 09/10/2018 , work completed 09/10/2018
Recommended
Very professional.
Customer Service
Quality
Value
Nothing was too much bother. All staff provided excellent service. Would recommend to anyone. Thank you.
Rita, Cumbria Posted on 20/10/2018 , work completed 20/10/2018
Recommended
Service
Customer Service
Quality
Value
Spot on.
Keith, Cumbria Posted on 20/09/2018 , work completed 20/09/2018
Recommended
Very helpful
Customer Service
Quality
Value
Boiler & Fire service - very helpful. Thanks very much will call again for next services.
Sean, Cumbria Posted on 21/09/2018 , work completed 21/09/2018
Recommended
Prompt and professional
Customer Service
Quality
Value
Identified problem, replaced defective fan unit. Recalibrated the gas balance etc. All done efficiently & explained every aspect as he worked.
John, Cumbria Posted on 09/11/2018 , work completed 09/11/2018
Recommended
Refit shower room
Customer Service
Quality
Value
After discovering a leak in our shower room we immediately contacted Blue Flame and the repair work began. The floor had to be taken up and replaced as did the shower tray screens and tiles. This was all done by Lee and Ross who couldn't have been better. They were here for 6 days and on the last day the shower room was immaculate. Can't thank Blue Flame enough and would recommend them to anyone.
Customer in Cumbria Posted on 20/03/2019 , work completed 19/03/2019
Recommended
The trader replied (on 25/10/2019)
Hello there, Thank you for taking the time out of your day to leave a positive review - I remember the initial phone call about the issue you were having, I am happy to see that you were pleased with the finished result your kind words have been passed on to all the staff involved in the works carried out. Kind regards Graeme
Great
Customer Service
Quality
Value
Very helpful, diagnosed the problem promptly and returned as promised to repair the problem - great!
Madeleine, Cumbria Posted on 01/03/2019 , work completed 01/03/2019
Recommended
The trader replied (on 25/10/2019)
Hello Madeleine, Thank you for taking the time out of your day to leave a positive review - I am happy to see we met your expectations and rectified the issues you were having within a reasonable time frame. Any future issues please do not hesitate to contact us. Kind regards, Graeme
Prompt and professional.
Customer Service
Quality
Value
Boiler underwent annual service, engineer was prompt and very efficient will be happy to use again & recommend.
Colin, Cumbria Posted on 01/02/2019 , work completed 01/02/2019
Recommended
Excellent
Customer Service
Quality
Value
Professional, first class workmanship.
Gerard, Cumbria Posted on 15/01/2019 , work completed 15/01/2019
Recommended
Combi boiler installation
Customer Service
Quality
Value
We received quotes from 5 reputable firms but opted for Blue flame because of the detailed survey and the consultation about the options that would suit us best. They weren't the cheapest but not the most expensive either. The fitting was done quickly and the workmanship was very good. I appreciated the way they looked after our home and were careful to clean up at the end of each day. All in all I was very happy with the service.
Duncan, Cumbria Posted on 31/07/2019 , work completed 31/07/2019
Recommended
The trader replied (on 25/10/2019)
Hello Duncan, Thank you for taking the time to leave a review on the service we have provided you. We understand that a boiler installation isn't an every day purchase and we will always give you as much clear information as possible so you can make an informed decision. I am happy to see that you found our workman ship up to the standard you expect, we will always ensure every home we work in is looked after and we will leave it in the exact same state as when we entered. If you have any issues in the future please do not hesitate to contact Blue Flame Services, Kind regards Graeme
Reliable and Knowledgeable
Customer Service
Quality
Value
We have used Blue Flame several times for repair and service of our older oil boiler. They are always on time ie. the engineer arrived at 8am on the dot. He was efficient and importantly for me, knowledgeable about older more obscure systems. As well as a service, a small component was found to be faulty causing an occasional lock out. All priced up, fitted from the stock on the van quickly and easily. I very rarely write reviews but made an exception because of their excellent service which is reasonably priced.
Customer in Cumbria Posted on 15/02/2020 , work completed 14/02/2020
Recommended
The trader replied (on 01/04/2020)
Thank you for taking the time out of your day to leave such a brilliant review on the service we provide, you are right when it comes to the older oil boilers having an engineer with that knowledge is sometimes difficult but we are very fortunate to have such skilled engineers working for ourselves, they regularly go on training to fine tune there skills. We always aim to get peoples boilers up and running in 24 hours and I am delighted to see we managed to impress you with our fast turn around. Please do not hesitate to contact ourselves again for any future plumbing, heating or electrical issues. Kind regards, Graeme
First class service yet again from Blue Flame
Customer Service
Quality
Value
My heating system developed a leak, which proved challenging to locate and repair. The guys just got stuck in, and got the job done, despite the adverse working conditions. As always, they are professional, cheerful and keen to please the customer. I called them in as they had previously done a boiler change for me, and I had gained a very positive view of the company and teams as a result of that work.
Customer in Cumbria Posted on 04/02/2020 , work completed 29/01/2020
Recommended
The trader replied (on 10/02/2020)
Hello there - Thank you for taking your time and leaving such a nice positive review on the service we provided, I have passed your kind words on to Daniel who was the engineer that attended your property. I hope you bare ourselves in mind for any future plumbing, heating or electrical issues. Kind regards, Graeme
Excellent in every way!
Customer Service
Quality
Value
They have been incredibly professional, helpful and efficient. Both myself and my mum needed new boilers, they came out very promptly to quote and gave a full explanation of the work that needed to be done, time frames and cost. Extremely neat and tidy, polite and friendly. Can not fault any of the workmanship they have carried out, I will also be arranging annual servicing from them. Very happy customers - thank you!
Customer in Cumbria Posted on 25/03/2020 , work completed 25/03/2020
Recommended
The trader replied (on 01/04/2020)
I am delighted to see such a nice positive review about the service we provided for yourself and mother, it was a pleasure to meet you both and I am happy to see you are pleased with the workmanship. Your kind words have been passed on to the engineers involved in both installations, I do hope if you ever have any future plumbing, heating or electrical issues then you give ourselves a call. Kind regards Graeme
Professional and high standards
Customer Service
Quality
Value
We have had electrical and plumbing work completed several times in 2 houses. Each time they have responded rapidly, been punctual and friendly. They leave no mess and their work is of a very high standard. Would highly recommend them.
Customer in Cumbria Posted on 20/08/2020 , work completed 20/08/2020
Recommended
Prompt and professional
Customer Service
Quality
Value
Used this firm for a number of years. Always turn up when they say they will. No problems.
Ihor, Cumbria Posted on 21/03/2018 , work completed 21/03/2018
Recommended
The trader replied (on 11/04/2018)
Thank you for the lovely kind words Ihor, I am glad you have chosen to use Blue Flame for a number of years, we will always deliver a first class service.
Prompt & professional
Customer Service
Quality
Value
Very quick and efficient, well mannered and positive, speedy response to our breakdown. The two engineers were very obliging. We are loyal customers.
Valerie, Cumbria Posted on 09/03/2018 , work completed 09/03/2018
Recommended
The trader replied (on 27/03/2018)
Thank you so much for your kind comments Valerie we appreciate your loyalty to Blue Flame Services and I am glad you are happy with the services we offer.
Efficient service
Customer Service
Quality
Value
Prompt appointment made, engineer was unavoidably delayed but got in touch to let us know. Pleasant and professional engineer.
Kathryn, Cumbria Posted on 22/03/2018 , work completed 22/03/2018
Recommended
The trader replied (on 03/04/2018)
Thank you Kathryn for such positive feedback about our service, unfortunately sometimes we are late but we will always keep the customer informed and I am glad to see our engineer did this, I hope for any plumbing or electrical needs you may have in the future Blue Flame Services will be your first port of call.
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.